Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 6263
Resolved
257
Unresolved
6006
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dipesh.maheshwari92
Jun 21, 2020
Report
Copy

Address: Dipesh maheshwari, 2/14 adersh colony

I bought bike in oct 2019

From this day i have face many issue with this bike

No self is working properly

In running mode create annanumosly sound

Auto off bike when low on race

Dim front light

Low sound of horn
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dk00007
    Jun 20, 2020
    Report
    Copy

    Address: Sunam

    Meine hero splendor special edition venus automobile sangrur se kharida tha wo pic defected nikla usme starting problam nd petrol average bahut hi kam hai pls change my motarcycle meine abhi 400 km hi chalaya hai may end mein kharida hai
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details via app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shibin Michael
      from Bengaluru, Karnataka
      Jun 20, 2020
      Report
      Copy

      Address: Diya motors , diya towers , near town limit , kadappakkada , Kollam - 8

      Sir
      My vehicle number kl 02 bj 2043 has left a free service. But the authorised service centre (Diya motors, kollam, kerala) didn't allowed my free service[protected] because of time expired.
      I lived in a containment zone near kollam. So i didn't submit the vehicle for free service on time. So you kindly take my request as early as possible
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kavvi
        Jun 20, 2020
        Report
        Copy

        Address: Rewari Haryana

        Hero virendra bike showroom in rewari... Giving very poor services

        I left my scooty for service ing at 0830 am and again receive it at 1230 pm... After so much time the scooter condition is same... The manager have no reply for it.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mevarunsharma
          Jun 18, 2020
          Report
          Copy

          Address: Shri Shyam Automobiles, Apposite bda Mhadev, Mawana Meerut 250401

          Hi,

          I have purchased a bike on 1st march'2020 (Extreme-200r), but my bike has defected, it has several problems - oil leaking, indicator not working, bike has to much noise, knocking problem etc.
          I have complaint to hero motocorp, but my request is still pending, they never assigned any engineer for me who can look at the problem.
          I visited on the showroom but they never took my problem seriously.
          Name - varun raj sharma
          Meter reading - 1400km
          Registration no. Up15de4409
          Mobile number - [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

          Regards,
          Team Hero MotoCorp
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Jun 17, 2020
            Report
            Copy

            Address: Dhanaura

            Bansal auto service dhanaura is not provide GST bill. Each and every time
            +1 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the unpleasant experience. Please share your Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kanchan singh gaurav kumar
              Jun 17, 2020
              Report
              Copy

              Address: Aman hero bypass road vijay nagar nh 24 road Ghaziabad

              Dear sir,
              Maine apni bike 5 july ko purchase ki thii aur mri bike m engine m kharba thii to m bike ko showrrom p l k gya too maine bola bike shi hone h to wo bolte hain kii bahar khai aur sahi kra loo m ya nhi hogi bike shii phir m salaes managaer mrs alka k pass gya to alka missbehieve kr l bolti h thapad marungi yaha s chala ja aur dhakka d k bolti hain next day m brother k saath gya baat krna to bolti h tri badmashi abhi dikhyu khene lgi tera jaise kittne aaye h daily kittne aate hain aur y kya customer k saath aise miss behieve krenge aur mri bike last 5 days s waha p hain bl rhe hain kii 10 days s jayada lagenge mra aap s anurad hain ki bike ko jald s jald theek kraye jaye aur missbehieve k liya unko kch bola jaye jo ki aage s kbhi customer k saath aisa na kree. Dhanayabad
              Aman hero bypass road near n h 24 ghaziabad
              Mob [protected]
              Bike no up 14 eb 2583
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Apologies for the unpleasant experience. Please share your Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mrinmoy Danger
                Jun 17, 2020
                Report
                Copy

                Address: BISHNUPUR, BANKURA, WEST BENGAL, PIN: 722122

                I dont get the service of my scooter from last one month. I request a lot of time to the dealer for that but still dont get any help from there end. So please take the necessary action against of them.

                Hope i will get the positive response from your end
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                Regards,
                Team Hero MotoCorp
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gopala Gopi
                  Jun 16, 2020
                  Report
                  Copy

                  Address: Gopala B K door no 5133 ravindra nagar hassan

                  I am here with submitting that i am gopala b k my vehicle is duet white colour no. Ka. 13. Eh.5044. Due to failure of fuel cable i taketo the show room t 3.20 pm your technician take my vehicle at 3.20 and change the cable. I am waiting outside visitors are allowed to the workshop nd visiting room in workshop area. Your technician saidvthat i will call you in final billing section handover the vehicle. My vehicle repaired at 4.59 p. M. And message delivered me (Tyour duet is ready. Proforma bill value rs 250. Next service due date is 08/27/2020.) i am not received any information by phone i asking the technician and security amd they said billing department will call you. Workshop closing time at 6.30 p. M. I m waiting from 3.20 to 6.30 p. M.in thr premises of show room. I am waited and ask the security and enquired about the deliver the scooty... And they told that by mistake they have called you and hand over the scooty... This is second time they waste my time... Please verified my complaint... They have wasted my time... My contact no. [protected] they have not cooperate with me
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                  Regards,
                  Team Hero MotoCorp
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gopala Bk
                    Jun 16, 2020
                    Report
                    Copy

                    Address: Gopala bk ravindra Nagar dr no 5133 near Water tank hassan 573201

                    I need help my vehicle your duet is ready. Proforma bill value rs 250. Next service due date is 08/27/2020. But sree venkateswara sales & service is given by 6:30 pm i asking him about messag 4:59pm. Is give my vehicle 6:30pm. I asking in technicians in not resb nos me pz feedback tz
                    Sree venkateswara sales & service
                    State code 29 hassan 573201
                    Authorized dealer ;hero motocorp ltd.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Karm patel
                      from Abu Road, Rajasthan
                      Jun 16, 2020
                      Report
                      Copy

                      Address: 7/b d.v.park society dhobighat road mehsana 1

                      Complain kiya fir bhi galat information dete hai
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kulwinder Singhh
                        Jun 14, 2020
                        Report
                        Copy

                        Address: V P O Bhater., ,teh Mukerian Distt Hoshiarpur

                        Sir mere hero destiny 125cc parchage ke the 3 march2020. 1000kilometter chalane ke baad us mm stating problem aa gya ha. Pichle 1 month se gadi dealer ke pass khadi ha pr dealer gadi ko sahe kr ke nahe de raha ha. Gadi ke abi tk rc bb nahe mile ga muje pls sir mere problem solb ke jaye or dealer ke upper sakht karwaye ke jaye. Mently harassment karne ke lye. Agency ka naam ha dv hoshiarpur (Mehak motor talwara) pin code 144224.
                        +1 videos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jai Lohani
                          Jun 14, 2020
                          Report
                          Copy

                          I bought a brand new hero maestro scooter on march 2018, and i am very unhappy with its performance.

                          I have had to change the battery 3 times since then, as all of them keep getting discharged super fast.
                          Also i never got the promised mileage of 50-60 kmpl. The maximum i get is 35-40 kmpl even though i drive economically and my travel is mostly on the highway.
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                          Regards,
                          Team Hero MotoCorp
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subhratam
                            Jun 14, 2020
                            Report
                            Copy

                            Defective seat .
                            +2 photos
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We highly regret the inconvenience caused. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sunil Kandpal
                              Jun 14, 2020
                              Report
                              Copy

                              Dear sir,

                              Please arrange to provide a duplicate invoice for my hero honda splendor plus with the following details as the present dealer at charisma goldwheels phase-i industrial area chandigarh is not willing to provide the same. The duplicate invoice is required to sell my vehicle and the original invoice is lost during changing of house. I am attaching herewith the ownership record and data for your ready reference.

                              Name: sunil kandpal
                              Model: splendour plus
                              Reg no: ch01aj4862
                              Engine no: ha10efb9g18522
                              Chassis no: mblha10ezb9g12075
                              Year of purchase: 2011
                              Purchased from charisma goldwheels industrial area phase-i chandigarh
                              An early response with regard to the above is appreciated.
                              Regards,

                              Sunil kandpal,
                              Mobile no: [protected]
                              Email id: [protected]@gmail.com
                              +1 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

                              Regards,
                              Team Hero MotoCorp
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sooraj Lalluzz
                                Jun 13, 2020
                                Report
                                Copy

                                Address: In kerala kulakkada heera motos

                                Sir my bikebxpulse200 the probelam is the heera hero shorum has been remove my 7amp battery an replace a lokkel battery in5amp and my desnot working self and light anything plizz help 2day iam going tothe showroom and my bike 6month in my hand the battery 1year warnty the showroom guyzz not replace my battery what the cheet hero bad sirvice
                                +1 photos
                                +1 videos
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sombabu Bhimavarapu
                                  Jun 13, 2020
                                  Report
                                  Copy

                                  Address: D.NO-9-1-48 & 48 2 BRTS Road, Rd, Maddilapalem, Visakhapatnam, Andhra Pradesh 530013

                                  My new bike clamps broken because staff not proper pitting.
                                  +1 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Jun 13, 2020
                                  Updated by Sombabu Bhimavarapu
                                  My phone num [protected]
                                  Jun 13, 2020
                                  Updated by Sombabu Bhimavarapu
                                  My bike num AP39EG 0684
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ankitd1234
                                    Jun 12, 2020
                                    Report
                                    Copy

                                    Address: Himgiri service station jhilmil industrial areaDelhi

                                    My complaint is against mr naresh taluja and his guards of service center of himigiri service center jhilmil, who brutaly misbehaved and not giving the pollution certificate after paying the money of my puc of bike hero splender, he used these kinds of words like (Jo karna hai kar lo nahi dena ja). Is this kind behaviour they shows to customer in the crises of corona spread. I waited there for almost for 6 hours.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret the inconvenience caused to you. We request you to share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      RajRa1990
                                      Jun 12, 2020
                                      Report
                                      Copy

                                      Address: Gerupaliya kumbhalgudu Bangalore

                                      Scooty fitting ng - front head inside the handle wall fiber fitting mismatched. Faced problem during driving turned the handle and created the sound when handle movement the left and right.
                                      +2 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        venkata saikumar
                                        Jun 12, 2020
                                        Report
                                        Copy

                                        Address: Kavali, Nellore Dist - 524201

                                        I went to showroom last week to enquire on bike service timings and the staff had told me to come before 9 am. I went to showroom today at 8:45 am to give bike for servicing and the staff were denied to take the bike and they told me tto come between 7 am to 8 am. But i have been told to get the bike before 9 am earlier. When i asked that, the staff argued and almost tried to physically attack me along with the mechanics who are working. The staff has told me they will never do service for my bike and asked me to do whatever i can do. I had called the support number seeking help but no one responded. I felt threatened and argued for more than 1 hour to give bike for servicing. I am worried if the staff would do anything for my bike as they are not happy with the discussion. Please advice
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We can totally feel your disappointment. Please share your Registered Mobile Number on app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit