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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 136

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S
Sankar sabat
May 5, 2020
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Address: Khordha

Dear sir,
I'm sankar sabat as a customer of Vishal hero showroom at jatni, Odisha. I have buy a new scooter Destini 125 ( OD 33 AA 7012) date of 13 March 2020. But 05.05.2020 date on 1st service in this showroom. I have complain raise against scooter body visor is loosed, some bolt is lost & in front of foot mat is cracked but any one is no response for this case service manager said to me this is fiber body not finished in all destini scooter or not to vehicle body clean in perfectly.
so kindly request for you as soon as possible better service in customer neither at future this type of service continue in hero not to any 1 referral in any 1 customer.

All are photo copy attached in this mail.
+3 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp
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    P
    Prashu.singhal
    May 5, 2020
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    Address: Sai motors, dhandhawali, suroth, hindaun, karauli, raj

    We purchased a scooty pleasure and service of this scooty and showroom owner was very poor . They can not satisfy us and we are highly puzzled with purchasing this scooty . And we cant refer anyone to purchase hero motorcorp products in future.
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      V
      Viswasyogi
      May 3, 2020
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      Address: Sawai madhopur

      श्रीमान जी मैने 20 मार्च 2020 को हीरो शोरूम भड़ोती जो विजय मोटर्स सवाई माधोपुर की ब्रांच से एक हीरो एचएफ डीलक्स बाइक खरीदी थी जिसकी कीमत 45700 रूपए है इंश्योरेन्स की कीमत 6171 है आरटीओ चार्ज 5406 रूपए है कुल कीमत 57277 रुपए हुई। लेकिन हीरो शोरूम भड़ोती के द्वारा मेरे से 59500 रूपए लिए गए मुझसे 2223 रूपए अधिक लिए गए।
      श्रीमानजी से प्रार्थना है कि मुझे 2223 रूपए वापस दिलाने की कृपा करे आपकी अति कृपा होगी। धन्यवाद
      नाम प्रेमराज योगी
      Mob. [protected], [protected]
      +3 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We highly regret the inconvenience caused. Kindly share your Registered Mobile Number with us on app.[protected]@heromotocorp.com to help you further.

      Regards,
      Team Hero MotoCorp
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        C
        chandrucs
        from Delhi, Delhi
        May 1, 2020
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        Address: Chamarajanagara

        Service unsatisfactory. A new tubeless tyre has been replaced for rare wheel today. As soon as I start to get back to home after service, I found that the air is coming off. I immediately went to yepiyes service station Chamarajanagara and asked why this is happening. But the reason they were going is unsatisfactory. Please look into it
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          M
          Meena Kumari Meena
          May 1, 2020
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          Address: VILLAGE-LIWALI KI DHANI, POST-LIWALI, TEH-BAMANWAS

          Your company is not provide me bike insurance.
          +1 photos
          May 01, 2020
          Updated by Meena Kumari Meena
          Your company is insurance noor provide.
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            P
            pristin2496
            May 1, 2020
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            Address: Thekkumpuram House, Nellayi (P.O),Thrissur ,Kerala

            We bought new hero passion pro before 6 months, but it is getting severe rusting on the top of the engine and un ususual sound from inside the engine.
            The company which we bought this bike is not at all considering this problem. Still two service maintanance is pending. They only use to change the oil in the service and not at all bothering checking the above mentioned problem.

            * this rusting is happening from the last one month.
            * but the sound is hearing from the second week of delevery.

            Owner name :- francis t l
            Engine no :- ja06eukha01122
            Chassis no :- mbljas03xkha00554
            Model name :- passion pro110
            +2 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

            Regards,
            Team Hero MotoCorp
            pristin2496's [Complaint's author] reply, May 13, 2020
            Owner Details -> Mobile Number :- 9895821295
            Dealer details ->
            Dealer Name : Mega Motors
            D.O.S : 09/05/2019
            Showroom Details ->
            Ariane Motors & Services.
            ChalaKudy-680307
            Phn- 0480 2701189

            As Per the servicing Manual it is showed Dealer Name as Mega motors, but we took this motorbike from Ariane motors chalakudy.
            Dear Sir,

            Thanks for providing your details. We have escalated your complaint[protected] to our team and they will connect with you for further help.

            Regards,
            Team Hero MotoCorp
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              A
              aswin krishna
              Apr 28, 2020
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              Address: Ace motors Calicut

              I am a xpulse 200 Customer I have my bikee front breaking issue Engine sound issue . 9000 km run my bikee please sloved my issue immidetily
              My dealrship is Calicut Ace motors Kalali
              My contact is [protected] : [protected]
              Apr 28, 2020
              Updated by aswin krishna
              Abs issue egine sound issue painting issue
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                P
                Prateek joshi20
                Apr 27, 2020
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                Battery Do Not Work Properly Even After Multiple Service We Have Many Scooty Of Different Company None Has Shown This Type Of Service.. I WANT AN INTERMEDIATE REPLY AS SCOOTY STILL DOESN'T HAVE COMPLETED 1 YEAR PLS REPLY AUR WILL TAKE HARSH ACTION
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                  S
                  Suraj Ajrekar
                  Apr 24, 2020
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                  Address: Curchorem Goa 403706

                  My bike 1 year old and i have shown in my local area servicing cener atleast 25 times i got record in proof eveve they changed my bikes crank n i'm not happy with my bike i[censored] need bills i can submit if required my bike information... Extreme 200 r.. Model.. 2018 dated.. Registration number ga09 q 7694 register in qupem goa as i register as nirmala matondkar 20/12/2018 @ mahesh motors curchorem goa 403706
                  Bike stops on road while in motion and gives different sound
                  Sir i hope you will do need ful
                  ... Thank you
                  Nirmala matondkar
                  H. No795/a near industrial estate torlemola curchorem goa 403706
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We regret the trouble caused. Kindly provide your dealer showroom name and state on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    C
                    Chandu Shourya
                    Apr 24, 2020
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                    I'm chandu, i've purchased hero maestro edge from bhadrachalam dealer showroom
                    It completed 8500kms, disappointed with the mileage, as per references it's 45kmpl but it's not even reaching 30kmpl
                    Invested too much of money for fuel, i've complained to branch dealer but reckless response i've received during services...
                    Kindly solve the problem as soon as possible
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                    Regards,
                    Team Hero MotoCorp
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                      K
                      Kashyapji
                      Apr 21, 2020
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                      Address: 76 sarvoday Nagar behind sai mandir kargaina badun road Bareilly

                      Dear sir my bike bill is missing on my home and I want to a duplicate copy of my super splendor bike so plz provide me
                      UP 25 CL 3594
                      MOBILE [protected]
                      BAREILLY UTTAR PRADESH
                      AGENCY BANKE BIHARI AUTO PILIBHIT BY-PASS BAREILLY
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                        S
                        sitaram pandit
                        Apr 17, 2020
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                        Address: Suriya

                        Yesterday I paid due payment of Hero fincorp the customer ID is 2878439 my payment was deducted from my account but due amount was not clear please clear that overdue ammount or refund my amount..

                        Thanks &. Regards
                        Sitaram
                        [protected]
                        +1 photos
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                          K
                          kamlesh lohar
                          Apr 12, 2020
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                          Address: kheroda dist udaipur rajsthan

                          I bought super splendor from dealer outlet raj motores add. Gadriyon ka pul, bhinder road, kheroda dist udaipur (Raj), purchase date 21/12/2019 in vehicle issues comes after 4 month off purchase date & running only 5771 km front both shock absorber oil leak i also dis certified this product off hero moto corp,
                          photo graph also attached for your reference
                          please find the following details of the vehicle - vehicle reg. No. Rj27by0827
                          Vehicle variant - super splendor date of purchase - 21/12/2019 run km - 5771 km.
                          Customer mob. No. [protected]
                          +7 photos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We highly regret the inconvenience caused. We have noted your complaint[protected]. We will get back to you shortly.

                          Regards,
                          Team Hero MotoCorp
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                            D
                            DANISH AYYUB
                            Apr 12, 2020
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                            Dear sir sarkar ke mna krne par bhi mere account se emi debit ho gya sir lock down me emi kha se denge sb ghro me he to emi kha se de aap emi ko bnd kre abhi or jo emi debit hua he use refund kre please
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                              R
                              ranjanmadhu
                              Apr 10, 2020
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                              Address: AUTO PALACE Dankuni. Address : P.O- GARALGACHA,P.S-CHINDITALA, DANKUNI- 712708,DIST-HOOGHLY, Contact Numbers : (03212) 230796, 275215, , 9831027073

                              Chain sprocket sound, parts not good only 7 month age my new bike but almost 2nd time this problem.i need new parts in my warenty prioed
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                                D
                                Davis George
                                Apr 9, 2020
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                                Address: chennai- 600116

                                I bought this karizma r 4 years back. From the date of purchase onwards, i had starting issues with the bike.in spite of repeated services, this issue was not resolved. Finally, i left it up to fate. But recently a year ago i gave the bike for general service and from then on every single time i take my bike after 1-2 hrs of halt, my bike has starting issues and it runs initially as if it doesn't have petrol in it. Though i repeatedly complained to the authorized service centre where i regularly go, they did no good and even now they are only grabbing money from me saying the problem is fixed, where in reality the actual problem persists. The service centre officials make me change one part every time i approach them telling me that it was the primary issue.
                                As i am deeply disturbed by there actions, i would like to move ahead legally. Hope this is the right platform and that justice will be provided.
                                Thank you
                                George
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are extremely sorry for the inconvenience caused. We request you to kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                Regards,
                                Team Hero MotoCorp
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                                  C
                                  Charan Nandyala
                                  Apr 7, 2020
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                                  Address: Tirupati

                                  I purchased one hero destini, the next month of purchase i saw few screws are not there. Starting problems is continuous. Body parts are not aligned properly. I complained the dealer they are suggesting don't complain to the company. I complained company they are not taking care of the complaint. The digital meter is showing wrong fuel status. On sudden it's fuel bar is changing ans showing different status even if the i fill the fuel. While starting engine it is showing one fuel indicator status and while driving on the way it is showing different indicator of fuel. While some unusual sounds are coming from scooter. The scooter having many scratches in the body.

                                  After purchasing the scooter i am facing issues every day and giving complaint to hero motor cop still they are not taking care of. This is one of my first and last experience with hero motor cop. I will never suggest anyone to go for hero motors to purchase any of the scooter and bikes.

                                  If a one to three month scooter is having so many issues from this i conclude that the product itself in worst.

                                  I will suggest everyone to go for honda bikes and scooters. Honda is very good in handling the customer issues and honda will not cheat the customers. If one customer is complaining they will immediately response and taking care of. But hero customer care service is completely worst. I gave complaint twice still they are not responding.

                                  My mobile : [protected]
                                  Mail-id : charan. [protected]@gmail.com
                                  +2 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                  Regards,
                                  Team Hero MotoCorp
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                                    A
                                    Ajay A Pardeshi
                                    Apr 7, 2020
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                                    Address: Sai colony ,Mohhmaedwadi road ,Hadapsar Pune 411028 e

                                    Second servicing done in march. At that time we inform dealer that engine is not shutting off. He said that will be taken care of. After servicing we hardly use vehicle for few kilometers for a day or two. Now display gone and vehicle is not starting. How can such problems can arise in new vehicle. Vehicle number - mh 12 sc 2501. Please guide us. We are facing problem due to this lock down. At the time of servicing proper care was not taken
                                    Regards
                                    Ajay pardeshi
                                    [protected]/[protected]/
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Apologies for the unpleasant experience. Please share the dealer details and your registered mobile number on app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
                                    complaint not resolved completely. the vehicle was repaired, but again now it is not starting by starter. Within

                                    a year we are facing so much problems. We request you to replace the vehicle . You can check service histry
                                    at your end,
                                    Regards
                                    Ajay Pardeshi
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                                      R
                                      Rendu Krishnan
                                      Apr 4, 2020
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                                      Address: Kochuparambil house, Puthuppalli po, SE kavala, Kottayam

                                      My extrem 200s there is a Sam sounds coming from back said please check it, and contact number. [protected]
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                                        Tarun kanna
                                        from Mumbai, Maharashtra
                                        Mar 30, 2020
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                                        Address: Rangareddy, Andhra Pradesh, 500036

                                        Charged extra price for insurance and didn't recived tr papers and vechile pdi not done full problems. Totally disappointed not at all satisfied with this product and didn't received hero good life and rsa activation not done, and i am totally disappointed with this product recived and gm and sm given horrible service and please take serious action and give my nessary requirements
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Mar 30, 2020
                                        Updated by Tarun kanna
                                        Need resolution immediately
                                        Dear Sir,

                                        We are extremely sorry for the inconvenience caused. We request you to kindly share your Registered Mobile Number and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                        Regards,
                                        Team Hero MotoCorp
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