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Hero MotoCorp Complaints & Reviews

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Last updated May 7, 2024
Complaints 6254
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Hero MotoCorp Phone Numbers

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1 800 266 0018
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 137

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G
Gautamritika
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machine problem

Address:110059

We had purchased the bike (Splender + cast).
From the date of purchase and till date the bike in only run 200 km and everyday we use to start this bike with the sparkle plug instant of easily start button, else after so many services the machine is still on the same problem. Request you to please take this on priority and revert back as soon as possible otherwise will search another option for complaint...
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S
shekarnee1
from Nizamabad, Telangana
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complaint against staff at bhanu service center, hyderabad

My name is chandrashekar from hyderabad. As i wanted to redeem the gold life points after servicing my maestro vehicle from this centre on 17-mar-2020 the female staff ms. Kalyani was very rude in her behaviour and as i had renewed the card on 18-june-2019 by paying rs. 275 and we were told by the same staff stating that the card cannot be issued because they have run out of the cards and wanted us to pick it up later, when i approached her...
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S
Sameer Kunal
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regarding ecs

Sir, my loan no - 3657641, my emi already has been deducted from my a/c on 9th of march 2020 and again your ecs hit on 17th march 2020 in my a/c and 295 rs mandate charge was fined. What is the problem with your system. I suffered several times in january month also 295 rs mandate charge debit from my a/c three times. I also showed my bank statements to your worker who had come to take payment. Pls solve mu problem. Loan no-3657641 two wheeler...
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N
Nipun Gosai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsatisfactory sales by dealer

Address:Anand, Gujarat, 388001

Prakash hero moto corp dealer located at Anand has no ethics for the customer. At time of delivery, the bike was damaged and denied to replace it and refunded the money. In addition with that if the dealer wanted to replace it than they may have performed because bike was not handed to customer completely. As the loan was already processed and one has to encountered with the losses i.e. non refundable loan processing charges. Now what about...
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A
anmol_jindal
from Hyderabad, Telangana
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documents not received

Address:560068

Hi

Showroom name: nidhi motors near silk board bangalore.
Experiencing one of the worst service, i purchased hero destiny 125 cc on 30th october 2019, but till day i have not recieved my documents. Visited your showroom multiple times regarding this, they just say we donot know where is your rc you just go to rto office and check with them. Why should i go to collect rc. Its your responsiblity to get delivered rc to...
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A
avinash8485
from Meerut, Uttar Pradesh
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misbehaviour in showroom

Address:Aligarh, Uttar Pradesh, 202001

Hi,
I visited the hero showroom on 11 march in aligarh auto gt road aligarh up. The sales team behaved very badly using bad words with me i just want the information about scooter and they reacted rubbish i waited there for ten minutes no one asked water.
So please do the need full to me ask the aligarh auto staff to behave with customers properly and also i will complaint the consumer forum
Regards
Avinash...
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Address:79 C, Amrit Puri A, East of Kailash, New Delhi, Delhi, 110065

I am savita sharma form east of kailash delhi. I bought a new maestro scooty in 2014 and it was quiet good in running.
Recently i faced some problem regarding brake and noise so i sent it for repair and service to jk service centre: no 20, community center, block e, east of kailash, new delhi, delhi 110065.
But i was shocked to find that they damaged scooty's diggy lock, brake and noise is same as before, when i complaint they...
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C
chahat ali
from Gurgaon, Haryana
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service provided after the bike purchase

Address:Rasal ganj Aligarh, Aligarh, Uttar Pradesh, 202001

I purchased a bike from aligarh hero located in aligarh district in up approximately 130 km far from national capital new delhi on nh 91 toward east on november 2018 and they provide me the registration certificate of the bike in february 2019 however registration was done in 31 december 2018 because i refuse to give the broakreage.
Now on 14/03/2020, exelater wire of my bike passion pro 110 was broke so i went for the aligarh hero...
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A
abhijit15
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hero bike not serviced properly

Address:Paschim Medinipur, West Bengal

Sir/madam,

The bike has faced starting problem issue since the day it has been purchased. It has caused great inconvenience. Prior to 1st servicing due date we had to attend the service center for rectification of the problem. Even after numerous servicing through the service centre the issue has not been resolved. Last servicing was held on 28th february 2020 by sainath automobiles, kharagpur which failed to resolve the problem...
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M
Mahesh Bhargav
from Powai, Maharashtra
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bike replace

Address:Shivani AUTOMOBILES, Surat, Gujarat

29 sep 2019 ko mene mastero bike li thi surat shivani automobiles me se wo bike 8 time stop ho chuki he.4 time bike me workshop me leka ja chuka hu.me ye bike jha bhi stop hoti wha se mere house tk dhkka marke leke aata hu. Abhi me is bike se tang aa chuka hu.wo log customer jo kehta he wo complaint nhi likhte he wo apni marji se complaint likhte he.in logo ne muje kharab bike di he.AB MUJE BIKE REPACE KARKE HI CHAHIYE
Mahesh bhargav...
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Address:Near Dayalpur ChaurahaNH-2 kanpur road,auraiya(U.P.), Auraiya, Uttar Pradesh

I am ashok purwar from auraiya. I was buying a new maestro edge vx scooty on 02/03/2020 from suraj hero in auraiya.
In my scooty there are many problems like didn't start by self, didn't bright the meter, the battery of the scooty are not charge. I am complain about this problem to the dealer. The dealer said, "this is a battery problem in your scooty". The dealer said, 'i can do the replacement of your battery to the hero"
...
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P
Praveen Lobo
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improper servicing of my 2 wheeler

Address:Bangalore, Karnataka, 560078

Today morning i had given my 2 wheeler ka -03 eg 876 for servicing to your authorised service station ms/ sai motors located in 3rd stage, 3rd phase, banashankari, bangalore - 560085.

Following are the observations after i reached home

1) left side rear indicator cover not replaced
2) indicator switch not replaced
3) sound while applying brake is there
4) vehicle facing resistance in pulling....
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A
abneeshGraphics
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service

Address:ITI ETAWAH, Etawah, Uttar Pradesh, 206001

मेरी गाड़ी नंबर up75 y 8904 mastro edge जो कि दिनांक[protected] को अचानक रास्ते में बंद हो गयी! जब मैं गाड़ी लेकर[protected] को आई टी आई स्थित ब्रांच पर पंहुचा तो मेने उनको सरे कागज दिखाए और उनको बताया कि...
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Address:Plot No 2, Devnagar Square, Ward No 75, Near Orange City Hospital, Sawarkar Nagar, Nagpur, Maharashtra - 440015, Nagpur, Maharashtra, 440015

Hi team,

Complaint regarding: gurudev motor dealer in nagpur
1. Dealer continuously calling me for vehicle servicing and told me we are having the facility to drop you at home. Please come to our service center.
But every time after reaching the service station, the service manager talk arrogantly that we will not drop you. I have contacted with dealer owner he is saying i will solve your problem please give...
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A
Adv Afsan Khan
from Mumbai, Maharashtra
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xtreme 200r

Address:Gajroula, Amroha, Uttar Pradesh

I buy hero 200r bike since 13/3/2020
My bike is not start properly engine in starting mode got breakdown. And this battery is already dad. On hi way hero gajroula amroha they give me 500km running bike. Everytime not start properly. Now only three days this problem creat. This not fair for hero motocorp.
Plz resolve my problem
Regards,,,, afsan khan
[protected]...
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A
Adv Afsan Khan
from Mumbai, Maharashtra
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xtreme 200r

Address:Gajroula amroha up, Amroha, Uttar Pradesh

I buy hero 200r bike since 13/3/2020
My bike is not start properly jhatke le rhi h bhut jyada abhi to sirf three days hue hi h abhi se ye problem or battery bhi kharaab h new bike ki or mujhe bike hi way hero showroom gajroula amroha se 500km chli hui di h ho mene baad me dhyan diya tha this is not fair.
Plz solve my solution.
Regards. Afsan khan [protected]...
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S
Sanjusandy
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iam bought glamour fi at nalgonda

Address:Nalgonda vt colony venkatramana hero showroom, 508211

They didn't gave me a hugger [mud gaurd] and i took to the show room they are not responding properly they were saying we cant do any thing now i asked them they said you should ask when you buying the bike not now


When i was taking bike there are no stickers on it and when iam take it to servicing they stiked stikers you gave me stickers immediately but not the hugger what is this
Iam totally un satisfied...
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Address:B 1,Sheetalgrah Manzil,Near COD Gate, Manchubhai Road,Behind Amar Apt,Malad East, Mumbai City, Maharashtra, 400097

Respected sir,
My name is nishant manglorker, i have been following hero motorcorp to resolve the faulty abs ecu because of which the front break levers get jammed up which ultimately causes accidents as the breaks doesn't get applied.
It's about more than 6 months now instead of regular follow up hero motocorp is not solving the issue. Hero has put the xpulse 200 bike commuters life at great risk...
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Address:AUTONEED MEHRAULI ROAD GURGAON, Gurgaon, Haryana, 122001
Website:consumercomplaints.in

I have taken i-smart in 2016 from auto need gurgaon, each service done at auto need. Now i had given vehicle for service on 23rd feb. But vehicle received with crank noise. Work shop incharge told me that please come back after one wk as engine parts not available. I again submitted vehicle on 2nd march but still service not done as engine parts na....
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Address:H No. A/170,, Balka Chowk Road, Aya Nagar, 110047
Website:[email protected]

Dear sir
I have purchased a bike date on 15/05/2019. Facing the handle shacking n full bike shacking problem from purchase day. Visited service center, they tried to repair it but couldn't done.
Doesn't start without taking choke with take time to heat from first day of purchase
For both issue bike was repaired by pashupati service center aya nagar. Even as per manager recommendation was changed the plug but problem...
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