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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 139

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P
prathamesh7792
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hero xpulse 200 engine opened

Address:Mumbai City, Maharashtra, 400078

I purchased a new hero xpulse 200 carburettor on 8 th october 2019 from first day there was a unusual tappet sound i informed it to the dealer which is rydex motors located at nahur mumbai 400078.
They have opened my motorcycle engine for about 3- 4 times. They have changed the head. They also changed the scissor gear balancer pairs without my permission. The head which they have changed has cold shut marks on it which will not withstand...
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A
Atulsharma2019
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not clear all details by dealer

Address:Gulariya chini mill, Post - gulariya disst Lakhimpur Kheri, 262901

Dear sir,
I am buy a passion pro on emi. Some time ago my bike a minor accident but over 3 month till now no gives permanent solution.
Every day he says take a time few days.
And also not clearly mentioned all emi details this cause we are give more charge to bank...
Dealer address-
Leela hero
Bheira kheri
Disst - lakhimpur kheri
(Uttar pradesh)...
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P
Pinki Sardar
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service

Address:Sree Krishna hero show room barui pur kulpi jogibottala kol-7000145, Kolkata, West Bengal

My scooty in huge starting problem but service center is not response.
Car number wb06r7427.in my scooty start problem but at the service center is not response there is a similar problem with doing a response. Very bad service doing my car. Car have huge starting problem. Sri krishna hero service center is behavior very rood. I am very disappointed this car and sri krishna hero services. Plz do some thing for my car that i am happy...
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B
baljit_singh2874
from Mumbai, Maharashtra
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product old

Address:Jaswant motors near bus stand jalandhar, Jalandhar, Punjab

On date 09/1/2020 i purchased hero splendor i smart bike from m/s jaswant motors jalandhar. No one informed me that this available bike model is of 2018. Company sold me same old bike at the current rate even there were huge discounts offered on bs-iv bikes. After selling my old bajaj bike, i supposed hero will serve me better but every day i feel cheated now by company. Just to get
Benefits of few thousands, your company fooled me...
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I
Imdath
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engine

Address:9/a 56,Kasthuri nagar sundarpuram madukarai road coimbatore 64124

3 service gone by telling gear box work but
Not cleared now they are telling that the problem is in engine its alsoclear now its said to be problem is in valve doing such work the problem continues so better change thevehicle and give me new one
Tn99p8509 my vehicle mumber if the service is go in this way the name will be lost the company is yet to answer being new vehicle engine work is done why should i do...
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Address:Hosakote, Bangalore Rural, Karnataka, 562114

I need all spares fibre item of xtreme sports bike black colour pls provide me fast because my bike has been stopped from many days without spares so provide me a proper all fibre spares to my black xtreme sports bike 2026 model so they i can ride my bike as soon as possible why the spares are not available at service centre it's too much of problems to the customer and inconvenience to customer by hero motorcorp so please provide me as soon...
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S
Skhan1960
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bike running missing & off

Address:24/262 NALA NAI BASTI AGRA-282003 UTTARPRADESH, Agra, Uttar Pradesh, 0562

Dear sir,
Kindly request you i was bought bike splendor plus 22 apr 2019 by laxmi auto trans yamuna colony, agra up. I check my bike in company 5 to 7 time but i have problem in bike company person not solve my problem please request u please solve my problem
Problem in my bike is bike running in missing & off

Thanks
Regards
Saqib jamal
Agra-03 up...
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R
Rajneeshranju
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liability of your dealer

Address:INA Photog, Near Village Office, 673577

The honorable sir
I am rajneesh from wayanad, kerala
I am a customer who uses the hero's master edge

. I bought the vehicle from safe motors kalpetta wayanad in kerala,
In the event of my vehicle's breakdown, i reached your dealershop, that is safe motors kalpetta wayanad, on january 13, 2020, to order a new wiser. And paid a sum of rs 750 through google pay for wiser..
At the time of odrer the dealer...
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A
Anjana Mashale
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engine problem

Address:157 RAILWAY LINE SOLAPUR, Solapur, Maharashtra

Hiro duet purchased the car for rs 65000 / - on 2017 and the car's running noise is not high and the sound of the engine is constantly stopped. Chavan takes the car from the automobile and the service is not available. After much thought, took this car, but it seems that it was not a mistake to take the car. The car gets to work many times in 3 years...
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A
Alex Rajen
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customer service

Address:Sivaganga, Tamil Nadu, 630561

I purchased hero pleasure from senthil murugan motors (Sivaganga). Its worst customer service, they don't have proper follow up for the delivery.. They don't have drinking water and necessary facilities at show room. There is no guidance for the customer. They are charging unnecessary amount from the customer& they took 1 month for the vehicle registration....
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P
Pingale Vaibhav
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service

Address:Barshi road, paranda, Osmanabad, Maharashtra

In your savleshwar showroom at paranda i services my motorcycle at 15/02/2020. They doesn't use the specific oil recommended by hero. They used non isi oil and their service is also poor. When i asked for recommended oil they didn't have specific answers. Hence i want that you must be contact them. The service staff don't care about customer. After services the motorcycle runs only 700km in good condition, then it goes noisy while go through...
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D
DAYANAND123123
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wheels automotive dealers

Address:VILL- JHNUD SARAI GURGAON-122506, Gurgaon, Haryana, 122506

Dear sir/madam,
I'm long time mail sent your team but not ready to reply on that, does any customer have any importance in the hero.

I have last 2 month follow on this and already complain registration in hero care of 20-jan-2020 my complain number[protected] but not resolve

How may time resolve customer resolve maximum according to hero care 48 hrs but my complain is last month month registration.br...
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P
PrincetonGroup
from Parbhani, Maharashtra
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about the passion pro ibs bike engine problem manufacturing defect.

Address:Tadeshwar showroom Basmat road parbhani. 431401, 431401

Dear sir/mam,
I have purchased a hero passion pro ibs model bike dated on oct 04, 2019. But in that some mechanical manufacturing defect into the my bike engine i. E. It producing some noise into the engine, i have service a bike on time and also suggest their servicing center in-charge about engine noise but he says that completely engine should be damage then i will be repair.
Dear sir/mam could you tell me is he waiting...
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Sir, i had a sweet experience about one of your products splender plus which is about fifteen years old. I always appreciate the quality of your products. As i was in need of one high mileage daily use bike, i purchased one hf deluxe about four months back. Although i was assured about high mileage, i got one defective piece of bike having starting problem which never starts without choke and of low mileage of about twenty kmpl. Even after...
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M
Manoj Yadbole
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passion pro ismart 110cc

Address:Chudibazar, Begumbazar, Hyderabad, Andhra Pradesh, 500012

I am manoj yadbole. One of the customer of hero motor corp. I purchased a passion pro in 2018, which was my worst decision ever. Throughout the year the servicing was worst like they are favouring their customers. After even after regular serving at hero service centers, after one year the bike has become a headache. A lot of engine issues, starting problem, no head light fixed by service centre, the reason for it was, they can't open the...
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R
Rajuraj.singh88
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manufacturing defects in engine chamber

Address:H.N-841/3 Street no 1, Rajiv Nagar East, 122001

Mai Rajendra Kumar Singh, Gurgaon se maine 29 jan 2020 ko Himgiri auto pvt ltd se "Hero Splandor iSmart BS6" new bike purchase kiya hai. Usme engine ke right side clutch chamber me lubricant oil leak ho raha hai pahle din se.maine jab 30 Jan 2020 ko wapas showroom me jake bataya to unhone bola ki koi badi problem nhi hai, service me jb aana to thik kr denge. Mai 19 Feb 2020 ko service ke liye gaya to unhone ne chember packing change kiya...
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B
Boss Entertainment
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service

Address:करनी मारर्केट, Nagaur, Rajasthan, 341001

आपके ब्रांच खिवंसर जिला नागौर के ओम ओटो मोबाइल्स श्री करनी मार्केट पाबूसर रॉड कारनु है
जहा पर 2 लोगो को बहुत बेहरमी से मारा गया है और दूसरी बात ये की आपके शॉरूम के सर्विस...
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Deepak Kumar vishwakrma
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bike ka part damage hai

Address:Soyepur pandeypur varanasi, 221002

Sir mai 17/2/2020 ko bike liya hua 7 pm ke aas paass mai next day allhabad chala gya fir aaye 19/2/2020 ko morning mai bike nikale to dekha bike ka aage wala cover crek hai to mai sels ko phone kiya or gya to manager bol rha clam kro mai kyu clam kru bike mai koi kharoch nhi hai ek bhi

Muje nhi chaiye aisa bike paisa wapas kro mera case liye the...
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Address:bhubaneswar, Khordha, Odisha, 751020

T is intolerance to say that, i had purchased hero destiny 125 / vide vehicle reg no. Od33z0410 on dated[protected] vide engine no. Jf17ejkgg9411 / chassis no. Mbljfw056kgg09222. Here having issue with the back light which containing water inside. For which rohon authorized dealer made a decision to replaced the defected said part, once available that said parts.

The rohan dealer fixed to provide a proposal to me for replacement...
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S
Sksingla
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duet and its service

I am driving duet for 4 years.
But from first day its having some or other problem.
Engine oil finishes or runs out very fast inspite of regular service from very first day.
I have told the problem to the service man alot times but no outcome is seen.
Due to this problem once my scooter chocked and i have to drive it home by my self.
Due to this whole engine was opened and many parts were changed mainly...
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