Hero MotoCorp Complaints & Reviews

Dear sir, i have brought hero extreme 200s on 25th oct 2019 fro your varanasi dealer vishal heromotocorp. Agency and got accident on 30th jan 2020. After that i approached to the agency to fixed the damage in the bike now its almost one month 10 days and they are still not doing their job and my bike with them only.

I am totally disappointed your caring about the consumer and the casualty by your dealers. It too much pathetic system.

I regretted my decision to choosing hero bike and dealer vishal agency too disgusting. The people from vishal agency are too irresponsible on their job.

Hero destini 125 i purchased nov 8 2019
But mailing below 10 km per ltr given whenever i ask the ur service centre they are said 6000 km runing required setting of mailge and bike also not proper working they are not correct repaire kindly conform me sir what i take next step bike is not good and they are not given proper dirction pls conform me as possible as earliest

Hi,
This is bikramjit gill, manager at the wipro limited
I bought a hero maestro 125 3 months back, few days ago when i went for servicing, your service representatives asked me for some service charges for the engine oil.. (Which was not included in the free servicing) therefore i paid it to them, but after the scooty collection on the same day i witnessed that the engine oil is leaking, i complained for it in the service centre and asked them to collect the scooty from my place to repair it since i was unable to drive it because all the engine oil was drained, even after consecutive calls and few visits, your service centre did not helped me out in any way. I did not expected it from your company..
I am very unhappy from your support and will suggest all my wipro colleagues to never go for hero.. Will wait for your belated response.

Service center referred here: cynosure hero (Belgharia branch, rath tala, kolkata - 700056.

I purchased a hf delux bike (Rj37su3428) from a one motors chitawa in may 2019 but still i not received my bike's rc. I have called so many times to dealer to check my rc status and tell me about it but every time his response is negative and he is not looking into the matter. I not expect such kind of service from a hero motor company's dealer so please look into the matter and provide me right solution.

I have bought passion pro from prathamesh auto from khopoli on 12 sept2019 &on next day vehicle has issue about chains sprocket i had service my vehicle and tell them problem but they couldn't solve issue they tells the issue come from company and area manager sachin ghanvant sir tell me to take vehicle to panvel but i have not possible my bike no mh 46 bt 4618 if you didn't understand call me sandesh aravkar -[protected]

Dear sir i purchased a bike splender plus from saraswati motor rajapur allahabad on 18 sep 19. Which is registered to rajasthan rto (Rj-18) on 20 nov 19, but rc not received till date. Reason behind this hsrp not approved. I already spk to saraswati motor rajapur and raised three time complain to hero motor corp help line no, but no response.
Complain no[protected]
Rj-18fs5980 registration no
Mobile no -[protected]
Chassis no-mblha096khj03154
Engine no-ha10agkhj08442
Pls do the needful, thx for regard

Yours faithful
Sanjeev mahala

I have bought my bike 5 months ago it has only run 2600 km and now it has decreased acceleration and bike engine is also heating and the over all performance is low. I have also discussed regarding this issue and told him to solve the issue but they me it's minor issue, but i have facing lots of issue. I ordered new model splendor plus but i think i got refurbished bike. Request you to kindly solve the issue as soon as possible.

I bought the Hero Mestro edge on dated[protected] from the dealer jai viahu motors from meja road allahabad.
while he deliver the scooty one part that is side suppoter was faulty at the time of delivery branch dealer said he will change the part
but still he didn't change the right part and ignore my request.
i'm very dissatisfy with hero support and the dealer.

kindly look on this matter and give me proper solution on this matter to make the trust with hero.

.
here i attach the photo of missing part and here i mention one things that is this scooty given me a lot of problem while i'm driving like
engine noise and milage also.

;I request you to kindly resolve this issue.

There is a regular problem with my bike model no - extreme200r abs engine no - mc20aajgl05360 date of purchase is 19.04.2019 the main problem with this bike is engine is not working properly in a one year spam its got repair in service center so many times bike gives me so many problems form so many days the dealer is so dealy in process in services nor change the engine which gives me so many problems dealer name is reliable industries katras road matkuria dhanbad -826001 phone no[protected], 6550374 please take corrective action for this regular problem.

Customer name-akshay kumar mobile no-[protected]

I have given my karizma r for servicing at hero service center (Vakola) on 13th feb 2020. They have charged me more than 10000inr but are not providing me the bill for the same. First they told they will provide it after4 days
As their stock was going on but after 2 weeks they are denying me stating they are unable o give me original bill. This is a fraud and i will take this to consumer court as i have paid the amount in two transactions for which i have record. Request you to help me get the original invoice for the servicing and spares replaced as this is my right.

Bhavish shetty
[protected]
Bhavish. [protected]@yahoo.in

Sir i am the resident of jewar up. I am the teacher in government school. Few days before my bike was broken in accident. I have insurance of bike for 5 years. One of the workers o[censored]ppal motors farukh khan talked in very rude and abusing language clearly denied to repair my bike. Please take necessary action on this.
Jewar
Gautam buddh nagar
Up

Hello team,

Dealer have taken the additional amout from me, i have the transaction details of amout 71402 rs inr paid to
Geetha automobiles, near suchitra circle hyd
But dealer has given me invoice of rs 64189 rs only. Below is break down for quick reference.
Temporary vehicle registation fees:150
Tax paid: 4880
Vehicle price: 54180
5 year insurance: 4979
Total is 64189 rs only
So there is difference of amount 7213 rs which dealer need to refund.
I have reached out to dealer or showroom manager many times since 3 months and asked to refund or else give a valid invoice for the amount which i have paid to them but they don't have valid solution.
I'm requesting govt officer to do enquiry to check with this and hopefully i will get the difference amount back at earliest, please let me know any further information needed from my side, will submit.
Thanks in advance

I have bought my bike 3 months ago it has only run 400 km and now it has decreased acceleration and bike engine is also heating and the over all performance is low. I have called shabir hussain (Jan motors) many times but he hasn't answered my call and now i am deciding to file complaint at local police station but i thought first i should inform you. Plz remind jan motors anantnag it's duty

I have given my karizma r for servicing at hero service center (Vakola) on 13th feb 2020. They have charged me 10000ine but are not providing me the bill for the same. First they told they will provide it after4 days
As their stock was going on but after 2 weeks they are denying me stating they are unable o give me original bill. This is a fraud and i will take this to consumer court as i have paid the amount in two transactions for which i have record. Request you to help me get the original invoice for the servicing and spares replaced as this is my right.

I purchased a new hero xpulse 200 carburettor on 8 th october 2019 from first day there was a unusual tappet sound i informed it to the dealer which is rydex motors located at nahur mumbai 400078.
They have opened my motorcycle engine for about 3- 4 times. They have changed the head. They also changed the scissor gear balancer pairs without my permission. The head which they have changed has cold shut marks on it which will not withstand high temperatures.
I am getting mentally stressed looking at the condition of the motorcycle and the way it is getting opened everytime. Its just 5 months ive purchased and the opened multiple times

Dear sir,
I am buy a passion pro on emi. Some time ago my bike a minor accident but over 3 month till now no gives permanent solution.
Every day he says take a time few days.
And also not clearly mentioned all emi details this cause we are give more charge to bank...
Dealer address-
Leela hero
Bheira kheri
Disst - lakhimpur kheri
(Uttar pradesh)

My scooty in huge starting problem but service center is not response.
Car number wb06r7427.in my scooty start problem but at the service center is not response there is a similar problem with doing a response. Very bad service doing my car. Car have huge starting problem. Sri krishna hero service center is behavior very rood. I am very disappointed this car and sri krishna hero services. Plz do some thing for my car that i am happy in this car.

On date 09/1/2020 i purchased hero splendor i smart bike from m/s jaswant motors jalandhar. No one informed me that this available bike model is of 2018. Company sold me same old bike at the current rate even there were huge discounts offered on bs-iv bikes. After selling my old bajaj bike, i supposed hero will serve me better but every day i feel cheated now by company. Just to get
Benefits of few thousands, your company fooled me by selling old model. Advice me what to do now or should i go for legal aids.

3 service gone by telling gear box work but
Not cleared now they are telling that the problem is in engine its alsoclear now its said to be problem is in valve doing such work the problem continues so better change thevehicle and give me new one
Tn99p8509 my vehicle mumber if the service is go in this way the name will be lost the company is yet to answer being new vehicle engine work is done why should i do

I need all spares fibre item of xtreme sports bike black colour pls provide me fast because my bike has been stopped from many days without spares so provide me a proper all fibre spares to my black xtreme sports bike 2026 model so they i can ride my bike as soon as possible why the spares are not available at service centre it's too much of problems to the customer and inconvenience to customer by hero motorcorp so please provide me as soon as possible