Hero MotoCorp Complaints &amp; Reviews

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Regarding service complaint

Hero MotoCorp reviews & complaints page 14

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Dear sir My name Sandeep kumar bagaria from gungara sikar . I bought a bike from dev motors sikar 332001, date 02/11/2021 .
मेरी बाइक पिछले महीने में एक्सीडेंट हो गई थी और मैने बाइक देव मोटर्स सीकर में insurance claim मैं दी थी मैने सारे जरूरी कागज जमा करवा...

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Dear Sir/Mam,
I bought Hero Passion Pro BS6 on 17 october 2020.but got serviced 6 times so far and have to change clutch plate every time as clutch plate gets burn
Please Help as soon as possible
Regauds
Rakesh kumar
[protected]

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Hero MotoCorp customer support has been notified about the posted complaint.

Jan 6, 2022

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Dear sir,
As I buy a new passion pro bike in November 2021 and also I driven 1700 km and also done my first service on 8 December and after first I am facing too much issues like tommarrow I drive my bike in rain and the nut bolt of side mirror are going to be loose and also as I push the high beam button of light and the button is not come outside and I am very disappointed by the quality of your bike and also visor is also so noisable...

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Frequently breakdown of HERO Destiny Scooter no. MH 07, AL 5423 & non-service received from M/s. Mulraj Trikamdas.
Paid service was done on dt. 17/12/2021 at your dealer M/s. Mulraj Trikamdas, Kudal, Dist Sindhudurg.
Today the vehicle is given starting problem & breakdown.
After that, I called your dealer's no.[protected] for attending the problem, and they denied the service for the vehicle at Pandur Tal - Kudal &...

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On DEC 8, 2021 I've written a detailed mail to the customer care of HeroFincorp to issue NOC letter against my two wheeler loan number 4264099. Now it is JAN 5, 2022, nothing have been done yet. Their customer care number[protected] is always busy from 9:30 am to 8:00 pm from so many years. Kindly look into this matter immediately....

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2 months ago my bike was stopped while running because of damage of engine shafts and spares. So I CONTACT the showroom and gave them to repair. But they have yet not get the spare till the date. My bike is far away from home more than 2 months. They say that hero motocorp have not any spares to repair. What will I do now. My bike is only 2 year old and now the main engine shaft were damaged, what the ### are you guys manufactured, although...

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Model SPL
COLOR GBK
Engine conecting rod noise create so i visit nearst service center then service center dealear tellus that this issue is not coverd under warranty and he told me 6000 Rs pay for this problem .But i purchesd this bike then informe me my bike warrnty is 5 years...

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Sir, I Murari Lal was purchased Hero Mestro (PB-03B H0538) on 15 Oct 2021. I was also file complaint against Raunak Motor Bathinda as my vehicle RC has not been received till date. Today an costomer exicutive from Raunak Motor Bathinda call me for my Hero Mestro 1st service. I told them as I'm an Indian Army Soldier and presently serving at the Kashmir valley (J&K). Thereafter, a job card prepared by them and at the evening I receive another...

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Sir, I want to inform that on 1st January 2022, the scooty service of Hero Maestro was done at the service center of Agrawal Auto Sales, Sitapur, in which the mechanic left the screw loose while changing the mobile oil, due to which all the oil flowed on the way today and the scooty stopped. It's done Due to which I had to face a lot of difficulty. Kindly register our complaint and get the complaint resolved by taking appropriate penal action....

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I visit hero service centre for bike servicing and some problem regarding meter and side indicator but manager told me it is medortory to change mobil, breakshoe, meter cable, handle rod etc with roudly behaviour when I denied he demand 30 rs for bike cleaning
I really disappointed with hero servie centre

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Hero MotoCorp customer support has been notified about the posted complaint.

Jan 6, 2022

Dear Sir,

Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

Regards,
Team Hero MotoCorp

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Sir,
I request you, I am Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon Tal. Kopargaon Dist-Ahmednagar, Hero Company's Splendor Plus Chassis Number (MBLHAW120M5B46185) has been purchased from showroom. The front and rear tires of this car are of TVS company and the rear tires are inflated, which means that this tire is of inferior quality. In this regard, I met Hero Motor Dealer, Sai Raje Auto Sai Baba Corner, Kopargaon,...

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I recently purchased glamour XT from chandamama hajipur vaishali, bihar.
While giving for second service i reported issue with self start, fiber clip was missing and headlight vibration . Also all the mechanic keep begging for tip.
They simply clean the bike changed engine oil and said all these issue are not fixable.
Regarding self i have to keep button press for 10 sec then it is starting .
This is my second service and this is how the service centre is handling new bike.
Please take a proper action

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Hero MotoCorp customer support has been notified about the posted complaint.

Jan 6, 2022

Dear Sir,

Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for further assistance.

Regards,
Team Hero MotoCorp

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Sir, I Murari Lal was purchased a Hero Mestro on 15 Oct 2021 from Raunak Motor and necessary documentation done on the same day but RC of my vehicle has not been received till date. When I'm asked for the same to the dealer they told me they are interested in vehicle sale only and not interested in my veh registration. Showroom staff is too much nonsense accept manager. I was also complaint to your coustomer care advisor on 18 Dec 2021 and...

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Olny 4000 km working and engine totally dead 15 days servise center his sed part not available not tell to time reparing my bike...

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My name is Tarun. I bought Hero's premium scooter Destini 125 from Indu Motors branch of Hero MotoCorp located at Govindpura, Kalwar Road, Jaipur between 10 PM to 11 PM on Wednesday night. In which I was told by Mr. Vipin ji, Mr. Ashok ji present there, an offer of 2000 rupees discount. The total price of the model I bought was Rs.87000. On which after the offer of 2000, I was told that 85000 something. But I was charged Rs 20000 as down...

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This feedback is related to my recent service at Shah Mobikes, Mysore.

Nothing seems to be organized. Suggest Hero MotoCorp to do mystery service to get ground reality as document audit would not surface actual customer facing issues.

1. Seat cover fitting not ok. Initially told they will get pinned later convinced me that it is ok. (There are N+N shops around to get seat cover, opted showroom assuming quality...

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Jab se mai gadi liya hu tab se self me problam hai lekin bar bar khne par abhi tak service wala thik nhi kiya hai mai nya gadi liya hun lekin fir bhi hmko kik markar start krna padta hai mera complain ko jald se jald shi kiya jay.

Dhanybad.
NAME PRADEEP KUMAR
MOB NO [protected]

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Hero MotoCorp customer support has been notified about the posted complaint.

[email protected]

Dec 28, 2021

My Bike no is JH10CG5757
MOB NO [protected]
SIR KINDLY MERA SELF START SUDHAR DO

Dec 31, 2021

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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Hero xtreme 160R customer plz kindly solve my bike problem...

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நான் பைக் வாங்கி 3 மாதம் ஆஹுது ஸ்பிடமொடர் கேபிள் போய்சு

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Hero MotoCorp customer support has been notified about the posted complaint.

Dec 28, 2021

Dear Sir,

We don't want you to feel that you're not being heard! Please help us with a brief description of the issue faced by you on app.[protected]@heromotocorp.com in order to assist you in a better way.

Regards,
Team Hero MotoCorp

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Sir, I am getting very bad treatment from the dealer, the name is Sairaj Automobiles, add- Near Bus Stand, Gov. Hospital road, Bhandara - 441904, Maharashtra. My bike is getting very much problems related to engine, break, fuel tank, I am totally frustrated with the treatment of dealer, I need replacement of this bike as soon as possible. Bike number - MH36A1549.

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