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Hero MotoCorp Complaints & Reviews

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Updated: Apr 12, 2026
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 17

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A
aryan0317
Jul 29, 2022
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I have purchase a hero splendor bike and paid full amount in cash, I have paid extra amount of RTO and RTO charges are less than the the amount I have paid. Now company refuses to refund an amount of Rs 1500. Please look up the case asap.
Hero MotoCorp customer support has been notified about the posted complaint.
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    S
    SHRIKRISHAN JAIWLYA
    Jul 29, 2022
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    Address: Jhotwara road kalwar jaipur 302012

    Sir
    Mene aapke hero showroom rolaniya motors jhotwara road kalwar jaipur se hero splendor + i3s black gadi purchase kri h jo ki showroom walo ne mere ko 85000 ki btai thi . Lekin unhone mere se 17000 downpayment liya or 71000 ka loan kr diya total 88000 ki ho gyi or file charge bhi 2000 liye h
    Mere ko 70000 ka loan btaya tha lekin ab mere pas message aaya h ki aapke 71000 loan hua h to sir mere se jo amount extra liya h vo mere ko vaps chahiye
    Hero MotoCorp customer support has been notified about the posted complaint.
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    What happened sir
    Please help me
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      D
      Dharmendra Hariyale
      Jul 28, 2022
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      Address: RRG TOWNSHIP, BHOJPUR ROAD CHHAN GOAN, NEAR BRITISH PARK

      I have dropped my destiny for repair work then SA called me for paid service and approach discount on it, I agree for it. At the time of delivery he give manual invoice and we make payment. Next day I have received a sms for service and a link on it, I download the invoice, I shocked invoice different,
      Both invoices attached
      Best regards,
      Dharmendra
      [protected]
      Hero MotoCorp customer support has been notified about the posted complaint.
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        S
        sanu koley
        from howrah, West Bengal
        Jul 27, 2022
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        Address: Howrah -711204

        Dear sir,

        my bike hero hf deluxe having a issue of start up and service centre person visits and asked to change the fuel pump which will not cover under warranty, date of registration is - 13.08.2021.

        need help if it is in warranty then it should be replaced free of cost.
        Hero MotoCorp customer support has been notified about the posted complaint.
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          D
          Davesh Yadav
          Jul 27, 2022
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          Address: Rewari

          Sir,
          My HF Delux bike I had purchased it in 29, Jan 2021 by Vikaram Automobiles Rewari, Haryana registered on Mr.Rajesh Kumar of No. HR36AJ0927.It's not getting start from 26 July 2022 many times tried to kick it to start and tried to clear it's plug. it's chain box also making noise while riding from the date of purchase and it's complaint at ever service of bike.
          If you can do to something related to it I'm very Thankful to you.

          Yours faithfully
          Rajesh Kumar
          (Nk subdhar)
          Hero MotoCorp customer support has been notified about the posted complaint.
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            R
            Ronald Johnson Lobo
            Jul 27, 2022
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            I am not satisfied with the service from dealer Uppal Motor Noida UP,
            Service Date : 15.07.2022
            Engine oil change
            Neck play adjustment
            Clutch overhaul
            Neck play adjustment and Clutch overhaul is not done properly even after repeated visits.
            Hero MotoCorp customer support has been notified about the posted complaint.
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              A
              Abhsiehk
              Jul 25, 2022
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              Address: Kullu

              I am Abhishek Singh, owner of xpulse 200 which i bought last year on 5 th may, there was a problem in my fuel injector and i went to service station of hero in kullu by name of Om motor kullu. They told me that fuel injector will get replaced and it will take 1 week. It’s already been 2 weeks and they are saying that its not coming from hero. I am fed up of waiting as i am dependent on bike, please resolve the issue as soon as possible.
              Hero MotoCorp customer support has been notified about the posted complaint.
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                N
                Nagaswarup T
                Jul 25, 2022
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                Address: Telagavaram Thallada Khammam

                Hi Team,
                I've done servicing for many times but problem is not resolved.
                I'm from khammam dist I need to come to khammam and give servicing. It's about 40kms many times I gave it for servicing but the problem is not resolved.kindly look into this issue.
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  9
                  9040405336
                  Jul 24, 2022
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                  Address: Bhubaneswar

                  I booked my scooty on 10th july. After a long wait and brawl i got my scooty on 13th july.
                  I haven't received the complete documents for the amount which i have paid for my scooty.
                  I called ur representative but got no response.i even called ur gm on this num([protected]) twice but the person declined my call.
                  Such is ur worse after service.
                  I am attaching my receipt and i want the complete document of the amount i paid to ur company.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Jul 24, 2022
                  Updated by 9040405336                   I want the complete document of the amount i paid for my scooty

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                    Y
                    Yadavji2
                    from Lucknow, Uttar Pradesh
                    Jul 23, 2022
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                    Address: P5 Utrethiya lucknow

                    मेरा नाम अरुण कुमार है मैंने पी 5 उतरेठिया एचएफ डीलक्स बाइक मार्च 2021 में परचेस किए थे उसका फ्यूल पंप ठीक से काम नहीं कर रहा है मैंने उतरेठिया एजेंसी p5 में उसे दिखाया लेकिन वह उसका चेंज करने का ₹3000 चार्ज मांग रहे हैं मैंने 5 सर्विस उन्हीं की एजेंसी से कराई है बाकी सर्विस में बाहर से समय-समय पर कराता रहता हूं मेरी हेल्प करें UP32LZ9304
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      R
                      rameshwar bhosale
                      Jul 22, 2022
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                      Address: Purna

                      Front shok up
                      Battery
                      Horn
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        B
                        Bunty2140
                        from Ghaziabad, Uttar Pradesh
                        Jul 20, 2022
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                        Address: G 21, Ganesh puri sabibabd ghaziabad Uttar pradesh 201005

                        I have purchased bike on 22nd March 2022 but showcker is very bad condition having voice on Breaker and and small breaker. please do something to change my bike showcker (under the seat)
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir,

                        We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                        Regards,
                        Team Hero MotoCorp
                        Reply
                        Bunty2140's [Complaint's author] reply, Jul 23, 2022
                        There is no answering
                        Mobile no. 9958662140
                        VIN NO.
                        MBLLDL053MGK03511
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                          N
                          Nallathambi Jayaraman
                          Jul 20, 2022
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                          Address: Nallathambi 72 Viralimalai road Annavasal post Annavasal Pudukkottai dist tamil nadu

                          I am purchase hero splendor plus vehicle i3s model dt 30 .052022 only stickers only available purchase timely told dealers sales executive as vehicle is i 3s model show advertising all but issued the vehicle non i3s model i am also told received times but but not close
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            A
                            anbarasu5948
                            from Vellore, Tamil Nadu
                            Jul 19, 2022
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                            Address: vellore

                            I purchased glamor bike in[protected] model), I am not getting basic spare for the vehicle. even i am ordering the spare from showroom service center they are not properly responding( vellore show room) . this vehicle is just 3 year 7 month old.. for this itself am not getting spare basic spare...like indicator...switch set in handle etc... if they not able to provide spare means why they launch this model... because of this issues i am mentally disturbed. plz take necessary steps to solve the issue.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              K
                              kainesh008
                              from Ankleshwar, Gujarat
                              Jul 18, 2022
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                              Passion Pro BS6 running cut off

                              Address: Hero MotoCorp, Haryana
                              Website: www.heromotocorp

                              I bought Passion Pro BS6 in May 2022. Before first service sometimes bike running cut off. I was think happen due to not proper gear change. After first service I have face daily min 25-30 times running cut off. I have visit the service center on 16-July-2022. The service team was good they update the program and now issue solved if face issue come again. When return to service center again issue start. Again visit on 18-July-2022. Again...
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                              J
                              Jayant verma86
                              from Didihat, Uttarakhand
                              Jul 18, 2022
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                              Address: Hero MotoCorp Limited, The Grand Plaza, Plot No.2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070

                              Dear Sir/mam,
                              I purchased xpulse 2002v bike exactly one year 3months from today and already I am facing issue with its fuel pump.when I start the ignition and turn on the engine start switch the fuel pump doesn't make any sound or sometimes it does abruptly.due to which the bike is unable to start.even following every maintenance procedure for the fuel pump from maintaing sufficient quantity oil in the tank to timely servicing of my bike I am facing this issue.please resolve this issue as soon as possible.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              View replies
                              Dear Sir,

                              Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for further assistance.

                              Regards,
                              Team Hero MotoCorp
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                                M
                                Mohdsuaib
                                from Meerut, Uttar Pradesh
                                Jul 17, 2022
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                                Address: Dehadoon

                                Registered Mobile number . [protected]

                                Vin number MBLHAW116MHA02540
                                Reg.no.UP15DM6692
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                We regret the inconvenience caused to you. We request you to provide your Registered Mobile Number, Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  A
                                  Akash Ponnurangam
                                  Jul 16, 2022
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                                  Address: HM Motors, Arcot Road, Porur (via Vadapalani), Chennai 600116

                                  I had purchased hero splendor plus i3s on 4-July-2022. I asked about helmet in free of cost as per central motor vehicle rules -1989 (Rule 138 (4) - (F) but they told any circular not come us for given helmet for free of cost. They said if you want helmet pay extra amount for helmet like Rs.1400.

                                  HM Morors (Porur in Chennai) stag Senthil [protected] who was guided and told about all these.

                                  I want to clarification from your side... On that rule said bike manufacture only give the helmet to free of cost.. will you give helmet free of cost or not.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
                                  Reply
                                  Akash Ponnurangam's [Complaint's author] reply, Mar 6, 2023
                                  Can you send the valid email ID
                                  I can see this only [protected]@heromotocorp.com
                                  Akash Ponnurangam's [Complaint's author] reply, Mar 21, 2023
                                  Can you send the valid email ID
                                  I can see this only [protected]@heromotocorp.com
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                                    M
                                    mayank 143 A
                                    Jul 16, 2022
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                                    Address: Near tehsil, Dharuhera district rewari, 123106.

                                    Staff behaviour is bad they don't know how to talk with coustomer. And they delay my service 2 hours
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    We regret the inconvenience caused to you. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      A
                                      Arun gir
                                      from Narsinghgarh, Madhya Pradesh
                                      Jul 16, 2022
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                                      Address: Sukliya
                                      Website: Bike

                                      3 may purches for bike hero hf deluxe
                                      Showroom time period 45-60day
                                      But no recvied my bike rc card is very delay with showroom staff again time period but not provide RC Card
                                      Please provide card
                                      Guru kripa showroom very delay services
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer state on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                      Regards,
                                      Team Hero MotoCorp
                                      Reply
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