Hero MotoCorp Complaints & Reviews

I am not satisfied with the service from dealer Uppal Motor Noida UP,
Service Date : 15.07.2022
Engine oil change
Neck play adjustment
Clutch overhaul
Neck play adjustment and Clutch overhaul is not done properly even after repeated visits.

I am Abhishek Singh, owner of xpulse 200 which i bought last year on 5 th may, there was a problem in my fuel injector and i went to service station of hero in kullu by name of Om motor kullu. They told me that fuel injector will get replaced and it will take 1 week. It’s already been 2 weeks and they are saying that its not coming from hero. I am fed up of waiting as i am dependent on bike, please resolve the issue as soon as possible.

Hi Team,
I've done servicing for many times but problem is not resolved.
I'm from khammam dist I need to come to khammam and give servicing. It's about 40kms many times I gave it for servicing but the problem is not resolved.kindly look into this issue.

I booked my scooty on 10th july. After a long wait and brawl i got my scooty on 13th july.
I haven't received the complete documents for the amount which i have paid for my scooty.
I called ur representative but got no response.i even called ur gm on this num([protected]) twice but the person declined my call.
Such is ur worse after service.
I am attaching my receipt and i want the complete document of the amount i paid to ur company.

मेरा नाम अरुण कुमार है मैंने पी 5 उतरेठिया एचएफ डीलक्स बाइक मार्च 2021 में परचेस किए थे उसका फ्यूल पंप ठीक से काम नहीं कर रहा है मैंने उतरेठिया एजेंसी p5 में उसे दिखाया लेकिन वह उसका चेंज करने का ₹3000 चार्ज मांग रहे हैं मैंने 5 सर्विस उन्हीं की एजेंसी से कराई है बाकी सर्विस में बाहर से समय-समय पर कराता रहता हूं मेरी हेल्प करें UP32LZ9304

Front shok up
Battery
Horn

I have purchased bike on 22nd March 2022 but showcker is very bad condition having voice on Breaker and and small breaker. please do something to change my bike showcker (under the seat)

I am purchase hero splendor plus vehicle i3s model dt 30 .052022 only stickers only available purchase timely told dealers sales executive as vehicle is i 3s model show advertising all but issued the vehicle non i3s model i am also told received times but but not close

I purchased glamor bike in[protected] model), I am not getting basic spare for the vehicle. even i am ordering the spare from showroom service center they are not properly responding( vellore show room) . this vehicle is just 3 year 7 month old.. for this itself am not getting spare basic spare...like indicator...switch set in handle etc... if they not able to provide spare means why they launch this model... because of this issues i am mentally disturbed. plz take necessary steps to solve the issue.

I bought Passion Pro BS6 in May 2022. Before first service sometimes bike running cut off. I was think happen due to not proper gear change. After first service I have face daily min 25-30 times running cut off. I have visit the service center on 16-July-2022. The service team was good they update the program and now issue solved if face issue come again. When return to service center again issue start. Again visit on 18-July-2022. Again...

Dear Sir/mam,
I purchased xpulse 2002v bike exactly one year 3months from today and already I am facing issue with its fuel pump.when I start the ignition and turn on the engine start switch the fuel pump doesn't make any sound or sometimes it does abruptly.due to which the bike is unable to start.even following every maintenance procedure for the fuel pump from maintaing sufficient quantity oil in the tank to timely servicing of my bike I am facing this issue.please resolve this issue as soon as possible.

Registered Mobile number . [protected]

Vin number MBLHAW116MHA02540
Reg.no.UP15DM6692

I had purchased hero splendor plus i3s on 4-July-2022. I asked about helmet in free of cost as per central motor vehicle rules -1989 (Rule 138 (4) - (F) but they told any circular not come us for given helmet for free of cost. They said if you want helmet pay extra amount for helmet like Rs.1400.

HM Morors (Porur in Chennai) stag Senthil [protected] who was guided and told about all these.

I want to clarification from your side... On that rule said bike manufacture only give the helmet to free of cost.. will you give helmet free of cost or not.

Staff behaviour is bad they don't know how to talk with coustomer. And they delay my service 2 hours

3 may purches for bike hero hf deluxe
Showroom time period 45-60day
But no recvied my bike rc card is very delay with showroom staff again time period but not provide RC Card
Please provide card
Guru kripa showroom very delay services

My own bike HF Deluxe MP15 MU 4001 got serviced on 17/05/2022 at Hero Moto Corp Sagar 47002. The mechanic of the service centre broke the filter box of the vehicle while doing service and changed its filter without informing anyone and he fitted the cap of the filter box. I was finding problem in my bike, so I got it checked outside the hero service center then they said that its filter box cap is broken, then I told the supervisor of the service center then they did nothing but took out my cap and gave it to me. And just came back. So still my bike is not in proper condition, if it is not corrected then I will set the bike on fire in front of the showroom.

I had an engine complaint from my very first service, then it got rectified on my 6th service, now from my last service I'm having more noise & starting complaint, etc, I hope it gets repaired. The main issue with your service team is that after 100km to 500km you get a new complaint about the bike when it's mentioned they consider it a new job. In my last service after coming from service center to my house, my rear brake got jammed & your service center person was not ready to address that issue then I called one of the floor managers & requested him to send someone from another service station which was nearby to release the brake. I'm totally disappointed with your service its actually frustrates me that I made a wrong choice of bike.

Dear team

Below as per discuss one time reply to this mail. but no more this mail.I am saying something and answering something else.

Fraud happened with me.But the agency people should say that I have given all the documents, but I do not understand it. I have been writing something else and agency people are giving some other answers.

Read all points carefully.

1. Total property amount 72500/-
2. With interest total amount 91323 /-
3. insurance value 50000 /-
4. provide a loan amount 54000/-
5. invoice copy 53000/-

Then you take action immediately???????

I am waiting for a reply from you.

The agency people and heroes have done a big fraud with me.

I have come to know from the hero finance company that you have become my four amount. Will you clear the team ...???????

I only want to only reply to this mail. Anyhow ????????

Below this as per discuss vehicle purchase 14 march 2019, Agency name is MAHESHWARI MOTORS Bilsi Road Bisauli ( budaun) pin code 243639.
My vehicle was stolen in Delhi from nearby Raja Puri, New Delhi 110059.

But the one time call received Mr.Naman call back letter but no solution and not reading this mail.
My Motor bike is only 72500/- and the invoice copy given is some Rs. 53000/- Because of which I am getting less money in insurance.i do not need insurance anymore.
I want a motorbike now. Tell me why my mail is not being answered as a joke ?????
I mailed on 4th june but got a reply today. He didn't have any response to who I am, he would have understood my point.
Once tell me why the agency people gave me a invoice of 53000 /- and that my motorbike was 72500/- .

Now it is the fault of the agency due to which you are facing problems in the invoice .
And the price of the Motorbike from today's date is RS 84500/- I don't need insurance anymore . I want a new Motor Bike .
Hero companies talk amongst themselves about wanting a motorbike to do whatever you want.

Now I don't know anything. I want a New Motorbike . There has been a lot of fraud with me.

Below this as per discuss vehicle purchase 14 march 2019, Agency name is MAHESHWARI MOTORS Bilsi Road Bisauli ( budaun) pin code 243639
And hero splender total amount is 72500, and invoice copy in ex showroom price 53575 so i was down payment in 20000/- pay and 24 for month in EMI, and inserts 12% .
But any issue in inserts . so my insurance claim 50000
My total vehicle amount is 91323. so i was paid to amount 42500/- in company
so current amount paid 78366.66/-
my vehicle was stolen in Delhi with near by Raja Puri new Delhi 110059.
My insurance 50000 but I have not received this amount, only new motors issued by the agency.
But the new vehicle is in its 10th month used only. I do not agree with the insurance claim.
And all information in my vehicle but any action my FIR, and not call and mail. received . i hope understand
Below this as per discussion for my hero splender i3s motorbike.
my vehicle was stolen in Delhi with nearby Raja Puri new Delhi 110059.
My vehicle's fault is the Hero motor agency. So I want a new motor vehicle issue.
But conductance applies this to your agency giving an invoice copy. So less than this amount between the amount paid .
I do not paid amount 78366.66/- your amount this paid really amount not total finance amount .
if you can finance total amount 78366.66/-
But motorbike is priced at 72500/- new Bike in 2019
So i am not happy with your service . Urgent action was not refused in this case.
You are in action so I am vernal this video on social media ( Facebook, Twitter, Telegram, whatsapp, etc.)
And I will prove the fault of this agency. invoice copy incorrect, and insurance low this invoice so i hope handing this case senior team.
I will amount paid only one condition new motor Bike issue
My vehicle Number :- UP24AK 1941
purchase Date :- 19 March 2019
Total amount :- 72500/-
Down payment :- 20000/-
Total EMI :- 24
EMI Paid :- 10 paid
I have used a motorbike for motor Bike for ten month, so my is wty .

My vehicle bearing registration number UP24AK1941 which forms to rajapuri between 15:00 to 16:00 on 07/02/2020
In case the complainant wants to share any additional information, he/she may do so with the investigation .

Loan Number:- 4862103
Total Loan amount 78366.66/-

Total value of property stolen :- 84500
Fir no :- 004482 Date 08/02/2020
police station : - ( Dabri, dwarka )
Name :- Gajender Singh (S/O) Kedar Singh
Address:- Rz B-2/61 F vijay enclave new delhi 110045

Thanks @ Regards
Gajender singh
[protected]

Sir mane apne wife sneha srivastava ke nam se yes auto mobiles bhiti bajar sadhoganj rod varanasi se bike no. up 65 dv 5527 date[protected] ko liya tha. sir 6 jab se liya h tb se usme kuch n kuch kharabi hoti rahti h. ek bar complane krne pr ek kam krte hi. 1 sal 6 mahine se uska self kharab hi. jane pr bana to dete h jarur lekin is bar sir n to bana rhe h aur n hi uska kuch kr rhe h. khne pr khte h abhi saman nhi h ek hafte me aa jayega. har bar unka yahi kahana hota h. sir plz help me

My bike is under warranty, and the lock set's wire got damaged itself, due to which bike was not starting, i came to Dhanshree hero at Noida sector 63, they said need to change the lock set, but they will not provide it free of cost.