| Address: New Delhi, Delhi, 110051 |
Sir, i bought a new super spender on 01.07.2019 evening. Next day when i drive it, it was giving an unpleasant sound from engine, on complaining compnay said that it will be rectified in first service, no control measure taken, after running 2400km its sound raised cause my headach while driving, again sent for services but no rectification done. Now my bike is in service station since 15.10.2019 and not ready to move, whole engine repaired of my new bike (Dl14s2548) and still sound not done. Now agency is saying that recieve your bike in current condition and some parts are on the way, once thay will come we will call you to bring it back for repairing, sir i am salaried person and no other convence is available to me and i am forced to use public transport even after paying full payment to the company. As now engine has been repaired of new bike i am not able to recieve it again. Please arange to issued me new bike or refund my money.
Hero MotoCorp customer support has been notified about the posted complaint.
We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.
Regards,
Team Hero MotoCorp