Hero MotoCorp Complaints & Reviews

Respect mem/sir
I am sabbani anand
I have serviced my glamour bike at
Charitha automobiles
H. No.2-2-1118/1, shop no 2, 3, 4&5 new nallakunta, shivam road, hyderabad, hyderabad, 500044, telangana, india
On[protected] i have said problems in my bike noise from chain,
Noise from front & back wheel,
Oil change & low pickup
The supervisor filled complains as body vibrations just
After two days the noise is very high in front wheel at that time i am at my work and go to service center at[protected] and i have asked to the supervisor for proper service then the supervisor saying that if the brake pad has a paper level thin then also they don't check the brake pads & liners
I ask him is this what a heromotocrop services like this and he says if you argue with me nothing can happen
Kindly suggest me that to service my bike from next serving at hero servicing center or out side work shop if your techinicians don't know how to service a bike and tell me what kind of service done at charitha automobiles
For 800/- rs just for oil & oil filter change

Today i serviceed my bike they taken 700 rs And also they took 2 day to service but
They didn't done any think before service my bike is good now I'm facing
Wall sound infront of supervisor
And i told him about sound
And he said me i can't do and also washing also not good
And I'm facing mask sound pls resolve this
And they don't care about coustomer problem
They cheated me

19/6/2019 को मेरे द्वारा पैशन प्रो बाईक खरीदी गई,
जिसका इंजन मात्र दो माह में डैमेज हो गया ।
ब्लॉक पिस्टन एवं क्रेन को एक्सचेंज किया गया लेकिन उसके एक माह बाद ही बाईक की कंडीशन पुनः पहले जैसी हो गई, पुनः शोरूम जाने पर डीलर बिल्कुल द्य नही दे रहा है । निवेदन हे कृपया बाईक एक्सचेंज करके नई बाइक दी जाए।
नाम ईश्वर चन्द्र भट्ट
डीलर अर.के.मोटर्स गनोड़ा
पत----गनोड़ा, बांसवाड़ा (राजस्थान)
मो.[protected]
बाइक नम्बर --RJ03C
S0445

I had bought a new maestro edge one twenty five cc fi on twenty five october and it has lots of problem from the starting days. When i bought it, it has severe brake problem which was not taken seriously in the service center, all the staff members only give excuses not one do their job. I had visited the service center five times then they solved it by keeping my scooter full one day in service center and now it has starting problem every morning, it is not starting in morning every day and i had shown it to the service center they only give excuses including the service manage. All of them only crack jokes and no one is serious about their customers. If the members of hero company are not able to fix my problems then please give me a new scooter. I want a fully working scooter not a scooter which had lots of problem every day. Fix my problems or replace my scooter. I just want a fully working scooter.

I have purchased hf deluxe self start ibs model. Two months had passed but still i didn't get rto passing. Very bad service by hero company. I will not prefer anyone for hero. I had got very bad experience about hero. Already i had got very high priced at 65600/-. Were i have purchased from village sonai at taluka newasa. And i m getting bike from ahmednagar at price of 63000/-and i have make payment of 64000/-. I have to pay 1600 more. Because, of this showroom owner is not doing rto passing. Please give any suggestion..
Waiting for u r revert. And positive response

I bought my bike in june 2017. Ever since the mileage of my bike never exceeded 35kmpl. At first the serviceman told me that it will after 3rd free service. My 5th free service has ended but the problem remains the same. Then they asked me to take joyride subscription of 1 year. I also thought that maybe in the joyride service my bike's performance and their service will improve. But nothing changed, both remained poor. Then at the last joyride service i rate them poor when they called me in my number to give them rating. I told everything on the phone but they never get back to me. Neither for the complaint nor for the renewal of joyride for the 2nd time. After a long wait i finally decided to write here. Hope this will help. I am not sure about you guys resolving my issue. But i am damn sure that i am not gonna suggest anyone to but hero bike's. Very very very very poor after sale service.

Welcome to hero, your splendor received. Est. Delivery time-05:31pm on 08/11/2019. Est. Cost - rs.350. Pls call tapan kr.@[protected] for support

This message forward my your team
But at last moment they are surrounded from his services.
They will say today not possible to handover because you are 20 no in list. I had to face a lot of problems due to not giving it on time.

No one is their in billing counter. The timing of jmk motors is 9:00 am and i’m waiting tehre from 9:00 am form someone to come in the absence of that there but no one is resolving my issue they are referring each other for the issue i had. Workings are not taking proper care of customer and they do not understand the value of other persons time. And after service i’m getting fuel issue and the cleaning issue.

(Welcome to hero, your passion pro received. Est. Delivery time-06:24pm on 07/11/2019. Est. Cost - rs.430. Pls call jeya murugan @[protected] for support) this person delivery satisfied sign for before vehicle entry at the time, next vehicle water service not worked, next work completed not informed,
Service entry information
Dear customer, your request for service booking is confirmed, sr#[protected]rsrb[protected] on 07/11/2019 08:00:00 am. Thanks palaniappa's motors (P) ltd
My name : chakkarapani
Cell : [protected]

One day i have to go to the service center of badrika automobiles - hero motocorp in satna for servicing of the scooter at 1:30 pm. But the employee says to sit in office but they do not service my scooter at 6:30 pm and then says me your scooter service is not possible because of 2 years is over and also says pays 40 rupees of scooter washing fees.

I am jyoti yadav purchsed mestro bike cg10am2905 on date 15/04/2018 (1.5 year complete) at galaxy moters bilaspur, near tifra brigze, bilaspur
But not provided my rc card at this time, i had many of time complaints against galaxy moters against ajay kumar hiradhar very bad behavior with me also not solved my problem on date 07/11/2019

Please sir/mam solved my problem
Thanks

I am jyoti yadav purchsed mestro bike on date 15/04/2018 at galaxy moters bilaspur, near tifra brigze, bilaspur
But not provided my rc card at this time, i had many of time complaints against galaxy moters against ajay kumar hiradhar very bad behavior with me also not solved my problem on date 07/11/2019

Please sir/mam solved my problem
Thanks

My new glamor 9monts old bike it travelled 7856kms from 2nd service i noticed white smoke coming from exhaust while bike starting every time... I informed to service centre everytime 3rd service done but no stop white smokimg. Engine oil level also decreased to low... After it runned 1700 kms today i changed new oil in service centre also 4th service done today... I complained to service center they said it is normal... But engine oil level decreased and white smoke coming... I'm unsatisfied with my glamour bike... Please give me better suggestion and pls solve my problem

महोदय, मैंने हीरो ग्लैमर बाइक शाह मोटर्स बुदनी ज़िला सिहोर मध्य प्रदेश से ख़रीदी थी उसी समय गाड़ी मे आवाज़ आ रही थी मैंने शाह मोटर को सिकायत की वो बोले पहेली सर्विस करवाओगे ठीक कर देंगे महोदय मैंने सब डीलर शाह मोटर्स को शिकायत की मुझे गाड़ी बदल कर दो शाह मोटर सबडीलर ने साफ़ मना कर दिया गाड़ी किसी भी क़ीमत मे बदल कर नहीं दी जा सकती निवेदन है की मेरी समस्या का समाधान करने का कस्ट करे ।प्रार्थी-राजेश राउ [protected]

Dear sir, my self sharmila rasal from village nanij and district ratnagiri. I buyed pleasure plus scooty from gandhi showroom. I have paid 250 rs for my pleasure foot mat since my bike has completed two and half months still i have not received it. They are just giving silly reasons. That we will provide you after some days. But still i have not received it. This all happened at gandhi showroom ratnagiri. Please solve my problem.

Today i have visited service centre of amit motorcycles pvt. Ltd. For bike service. This is the worst experience of my life. They had done only incomplete wash and engine oil change after two days visit. After telling to clean carburator, spark plug and to check speedometer they had charged rs.300 approx in 5th free sevice provided by heromotocorp. Even after telling they had not cleaned the spark plug. Bike is still not functioning well but l had paid a free coupon and rs. 540 for engine oil change, incomplete wash and for speedometer chek. They had told to share satisfactory otp before before delivery the bike and check.

I want to know the heromotocorp warranty and service policy.
I think any user can do like this service at home only in 10 min at home.

Regards,
Barun kumar
Mob [protected]

Sir मेरी बाइक के चेन मे से कुछ आबाज आ रही थी मै आपनी बाइक सर्विस करने के लिए सर्विस सेन्टर गया
सेन्टर पर 650 रुपये charge बताया गया पर जब बाइक दी गई तो 2600बिल मिला मेरा अच्छा पार्ट बी चेंज कर दिया 20रुपये की बाइक चेन लॉक टुट गया था तो लॉक ना डाल कर पूरा चेन सेट ही डाल दिया गया ओर chutch plate को भी पूरा चेंज कर दिया मुझे 650 बताया गया था लेकिन 2641का बिल दिया इतना फ्रौड क्यों करते हैं सर्विस सेन्टर में और बाइक की चेन में से अभी भी शोर हो रहा है मेने बताया तो बोले आपकी टायर में पंक्चर है जो चेन कवर से टकरा कर आबाज करता है पंक्चर तो एक साल से है कभी आबाज नहीं की

I'm suman masanta from midnapore. I earned 6 thousand points from my good life car. For which i will be given four completely free gifts from the medinipur palaco hero showroom. They won't give me gifts
But when i'm going to the showroom, they are reluctant to give me gifts.
Please help me.
Please help me.
Please help me.
Please help me.
Please help me.

Recently i given my hero maestro two wheeler to service center near my place sai suman motors @ gangaram hyderabad...
Worst experience i have faced.. No proper service was happed.. They don't do anything except water cleaning they charged 1280/-
Now again went back to service center now they are saying motors break down and some spare part changes demand to pay 8600/-
No proper answer from service center, iam soo disappointed..

Sir, i bought a new super spender on 01.07.2019 evening. Next day when i drive it, it was giving an unpleasant sound from engine, on complaining compnay said that it will be rectified in first service, no control measure taken, after running 2400km its sound raised cause my headach while driving, again sent for services but no rectification done. Now my bike is in service station since 15.10.2019 and not ready to move, whole engine repaired of my new bike (Dl14s2548) and still sound not done. Now agency is saying that recieve your bike in current condition and some parts are on the way, once thay will come we will call you to bring it back for repairing, sir i am salaried person and no other convence is available to me and i am forced to use public transport even after paying full payment to the company. As now engine has been repaired of new bike i am not able to recieve it again. Please arange to issued me new bike or refund my money.