Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
257
Unresolved
5995
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 152

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
ziaul03
from Kolkata, West Bengal
Report
Copy

passion pro i3s model

Address:700039

I am using my hero passion pro i3s model since 2017 and facing some problems
1) the main problem was chain spocket its very badly sounding i am repairing but again it will remain same.
2) bike was not taking the self start while it was in 1st or 2nd gear.
3) sometime i3s switch not working properly sometimes bike was in idle mode the engine were is remain on on mode...

Please see this type of issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HARSHIT RAJ PATHAK
from Darbhanga, Bihar
Report
Copy

new bike insurance issue

Address:Vill+Po-Balthari Ps-kuchaikote Dist-Gopalganj(Bihar), Gopalganj, Bihar, 841503

मेरा नाम हर्षित राज पाठक और बिहार के गोपालगंज का रहने वाला हु मैंने इसी सोमवार[protected] को गोपालगंज के श्री गोपाल हीरो जो हीरो मोटरसाइकिल का एजेंसी ह वहाँ से passion pro 100 cc मोटरसाइकिल...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitesh Singh Rawal
from Gurgaon, Haryana
Report
Copy

incidental and delivery charges on scooter

I want to know, i am buying hero maestro 125. Dealer is adding incidental and delivery charges apart from ex showroom price.
Is this charges beared by customer or dealer overcharging? Ex showroom price is 63000/ and incidental & delivery charges 750 approx added by dealer and says it is mandatory. Is it legal or illegal?
I took quotation from other hero motocorp dealer they didn't add that incidental charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
amitkr1
from Hamirpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Hamirpur, Uttar Pradesh, 210507

महोदय Hero duet number UP91M0910 का रेगुलर सर्विस कराने के बाद भी लगभग इंजन में कोई न कोई खराबी बनी ही रहती है।गाड़ी खऱीदने की तारीख से अब तक 2 साल हो गए है जिसका इंजन एक बार हीरो एजेंसी राठ हमीरपुर...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
8
8989968410
from Mumbai, Maharashtra
Report
Copy

hero moto complaint

मेरे द्वारा क्यूट हीरो की गाड़ी ली गई तीन बार गाड़ी मैं आज के चक्के में हवा कम होने के कारण शिकायत की गई तथा एजेंसी के द्वारा पुराना टायर लगाकर गाड़ी वापस की गई तथा एजेंट के...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arsu21
from Lucknow, Uttar Pradesh
Report
Copy

registration of bike

I purchased a new bike from gupta automobile kasia road padrauna kushinagar uttar pradesh on 13 aug 2019. Till date dealer didn't processed the registration process of my bike hf deluxe ibs.
In this time period when i asked him about registration he tell me lie that he had processed the registration process and i will got registration no within a week.
The dealer is doing irresponsible, unprofessional,
And fraudulent...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
H
hiren gosai
from Surendranagar, Gujarat
Report
Copy

bike service

Address:Rajkot, 360021

I from rajkot metoda 360021 my bike puted since 3 days but executive not repaired till and when i visit for asking no one can give me properly answer. When i asking he is give me wrong time shedual and when i go for pickup while he is telling me this is not our service time. And not answerd proper by anyone authorised.

When i called main dealership rajkot but it is not given me properly solution and cant get any responce so...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Madankar harish
from Vapi, Gujarat
Report
Copy

rc book not getting

Dear sir/mam,
I have purchased maestro no. Mp-04 sy-2456 (Neelam singh) from hero varenyam padmanabh nagar raisen road bhopal in june 2018 but still rc book not received. I am facing problem since last 15 months. The rto deptt in showroom telling everytime that we wl provide soon.

Pls look into matter. How we can use vehicle without rc book.

Regards
Harish madankar
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Anooplal
from Mumbai, Maharashtra
Report
Copy

hero duet

Address:Aswini Nilayam, Dharmasala, (P.O) kanul, Kannur, Kerala, 670007

If you are selling a product maintain good quality, you should be able to make sure the availability of spare parts too. Duet engine complaint no spare parts at autorised service center in kannur, kerala, volker motors (Showroom run by group of irresponsible idi.. S)
Atleast they should have good behavior, we costumer may ready to wait or find other solutions if the response from your side is good.

Kl 59 n 259 hero...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akhilesh717
from Vadodara, Gujarat
Report
Copy

new bike not working properly (replacement of bike)

Address:F-54, Ambalal park society, near poonam complex, waghodia road, vadodara 390019, Vadodara, Gujarat, 390019

I have brought hero glamour fi on 12th september 2019 from kumar motors (Address: khaswadi rd, behind aradhna cinema, salatwada, karelibagh, vadodara, gujarat 390001). But it is not working properly. I have complained in kumar motors but they told me to submit my new bike in their workshop. They will check the problem and will solve. I have submitted my bike for two times in workshop but still i am getting the issue. I told them to replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Dharmanagar Main road, Ganjam, Odisha, 760002

I have booked for the paid service of my hero maestro edge (Od-07w-9562) yesterday at lakshmi motors, brahmapur pin-760002. My booking serial number was 3. But when i reported there with my service manual book as per the time (9:00am) they mentioned, they did not accept my booking and said to make a que again for the booking of paid service and said to deliver my vehicle after 6:30pm. I am totally not satisfied with this kind of service....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gl narayana narayana1205
from Mumbai, Maharashtra
Report
Copy

properly not service vehicle

Address:TJ Nagar ,near mighty gym,, 530044

I was purchased a gloumer i3s vehicle by canteen through last year november, when i was purchased vehicle it's troubling by gear changing still not clear issue, recently i was serviced 4th servicing
I was paid 1064 for clutch plate. But it's troubling me again iwas request somany yes hero showroom, and contact hero care and vijayawada. So iwas complaint at consumer court, thank u...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
VirenderChopra
from Noida, Uttar Pradesh
Report
Copy

claim no pass

Address:V.P.O BAMLA -1, VILLAGE BAMLA 1, Bhiwani, Haryana, 127021

Sir. Meri bike hr16t5406 accident hogyi ta or ek side meri damage hogyi meri 0plicey insurance h. Hero aggency wale mera na claim pas kra va rhe. Sir inko koi frak nhi padta inki or aadmi marjye inko is bat matalb h inki bike kuch na ho. Meri bike ko aaggncy hero jaya moter bhiwani pin code 127021. M kade hui h. Koi solutions nhi kr rhe. Inlogo ka kam bas customer ko persan krna or bolte h k tum kud bike ko accident kiya....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mehul khargiya
from Ahmedabad, Gujarat
Report
Copy

about closure of loan

Address:WARD NO 14,KHARAKUWA,JORAVARNAGAR,LATI BAJAR, Surendranagar, Gujarat, XXXXXX

Sir my name mehul mera bhai khargiya my bike splender gj13 qq8838 loan in hiro fincorp in 2015 thus loan complete in2015 and show status close but still in cibil report it show 5500 overdue i receive noc and transfer bike but still show overdue many times i visit to hiro fincorp but still no response from him no one can give positive reply please help to remove cibil...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lakhdhirsinh
from Amreli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

engine noise problem

Address:HARIJ, PATAN, GUJARAT

Dear team,

Mene hero spender + bike loyalty tha uske 3 or 4 month bad mere bike engine me noice problem aa rahi thi dealership me bataya to unhone thoda setting karje thik kar ke mejhe bike de diya or 20 -25 din bad firse problem ane lagi fir mene unko bataya fir unhone setting karke dik kar diya... Kuch din bad fir kharab ho gaya aisa mere sath 10 -12 bar kiya par vo abhi tak properly repair nai kar paye or har bar problem...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash Shekar
from Bengaluru, Karnataka
Report
Copy

service related against max motors rajajinagar

Address:1215 5th cross prakash nagar, 560021

Dear sir/medam
I bought a splender i smart 110cc bike in[protected] actually problem is when i am given the service is not good service at all 2times engine issue and i am serviced in[protected] i am explain all my problems in service supervisor he told i will take care of this but again today morning front brake as jam and i got a accident myself and my bike is also damage now i think i will get a resolution as soon...
Regardsbr...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Suniljyoti
from Mumbai, Maharashtra
Report
Copy

rc card not provided

Address:Galaxy moters tifra , Bilaspur , CG, 495001

Dear sir
I am jyoti yadav i purchased maestro bike (Cg-10-am-2905) 1.5 year ago on date 19/04/2018 but galaxy motors not provide my rc card and i complaint again and again in galaxy motors to mr ajay but not solution in 1.5 year and very bad behaviour
So please you provide my rc card from galaxy moters tifra, bilaspur

Jyoti yadav, ratanpur
C. G....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Faizan kham
from Kanpur, Uttar Pradesh
Report
Copy

service

Address:Bhinga district shrawasti agency name joy auto sales, Shravasti, Uttar Pradesh, 271831

सर मैंने सुपर स्प्लेंडर बाइक खरीदी थी कुछ दिन के बाद
मेरी बाइक जल गयी थी फिर मैंने क्लेम किया मुझे कुछ पैसे मिले फ्री इन्सुरांस कंपनी बोली अपनी बाइक हीरो एजेंसी से
उठालो...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinod H Thaker
from Mumbai, Maharashtra
Report
Copy

wrong price commitment by dealer

Address:vinod h thaker j201,nissan pride new ranipahmedabadm no.9998353881

Sir, complin on sept. Ist week above subject - chesisnombljfno43jgl08081
Ther no answer for same camplinhero destiny 125lxthrough speed rider3, baleshwar plazanr. Savan bunglow new ranip ahmedbadmno[protected]with rate quation of rs.70478/-including aoo taxes rto insurance /amc. He had promisiom to give back rs.8000/ as exchange offer old scooter we give rs.500has bookin g &rs.61978/-has full&final amount. Orginal bill receipt receiver...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Narendra Nathawat
from Mumbai, Maharashtra
Report
Copy

service center

Address:Jaipur, Rajasthan, 302012

Sir, i am regular customer of jagdev motors, vaishali nagar, jaipur.
I serviced my maestro scooty their two times for oil leaking problem but till date problem has not been resolved.

I am army person and i have not much time but yesterday i waited 1 hour but they said parts seller not available,.

I am much frustrated for this type of service and i also waste lot of money for this problem.

So...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy