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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
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+91 11 2614 3321
+91 11 2614 3198

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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 151

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H
Harish shrimali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied

Address:Hero moto cop

Not satisfied gaadi lete wqt 5 saal ki warnty di ab use itni nhi aati to regular service nhi ho pai hero service center me baaki work to hero services center me hi karvaya he hero company ki jimedaari he ki vo engion repir kr ke de warranty period me gaadi li hue 3 yr hi hue he ye company difuld he chali hui bhi 15000 km he company ki responsibility he ki warranty me work kr ke de request id[protected]...
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A
Ashwin Mano
from Chennai, Tamil Nadu
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delivery of a new bike

Address:No 7, Nayagam Street, Raja Avenue, Sivagamy Nagar, Medavakkam, Chennai 600100, Chennai, Tamil Nadu, 600100

I had ordered a bike (Passion pro) on oct 5th and i am not given any update on what happened on the bike. I had made the full payment and still not getting an update on whether the bike had got registered or the date in which i will receive the bike.

I am surprised on the way a first class bike company has been treating the customer especially when i have made teh full payment and also after multiple reminders

I...
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R
Raj7veer
from Noida, Uttar Pradesh
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hero duet starting problem

Address:Panchwati, Udaipur, Rajasthan, 313001

Sir mene manama motors opposite b. N collage udaipur se hero duet june 2018 me kharidi
Or ek sirvice mene manama motors sec 5 udaipur se krwa baki ki sari service time to time royal motors panchwati udaipur se krwai hai
Or last service k time unhone gare box me oil ni dala bhul gye jisse gare box me aawaz aane lagi thi toh 10 din baad wapas gadi le gaya usme oil dalwaya
Or headlamp dalwaya kiske kuch din baad he gadi...
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H
Harish shrimali
from Mumbai, Maharashtra
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dealer not support

Address:Kankroli, Rajsamand, Rajasthan, 313324

Sir mene hero maestro edge scoty purches ki chittorgarh se ab me rajsamand rahta hu scoty ki services kaafi time se akasha ganga motor se krva raha hu but engion me problem ho gyi akash ganga rajsamand services center gya to bola gya ki jaha se purches ki Scotty vahi engion repair hoga company ki warranty engion ki 5 yr ki hoti he aur kahi bhi repair krva sakte he hero services center me scoty.number rj 09 sy 2334 plz help...
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Address:Showroom at Kankarbagh Patna, Patna, Bihar, 800016

I have paid for my pleasure plus accessories vide recipt no 10201bj19p6807 from showroom of chandan automobile kankarbagh patna where i was manhandled and threatened by store keeper staff. He gave ck my invoice receipt snatched the seat cover mat and excelerator cover and told me to left the showroom otherwise he will beat me. Around 1pm i left the showroom without any accessories and i was being cheated with rs 2285/. All this incident are...
+2 photos
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P
Pizza hut
from Mumbai, Maharashtra
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many problems found

Address:At -janal, po - Janal, Dist - khurda, Khordha, Odisha

I have purchased bike from hero company last 6 month, i complete third service that time i told the problem in the technician. Problem is whenever i drive the bike 50 km speed the total body was vibrating. And also jumb the humps that time creat a sound in fornt side. The mechanic told me the problem sloved but same problem in found the problem didn't sloved.
Service date -25/07/19
Showroom name - gagan bike
Resisted...
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P
Prodyat
from Kolkata, West Bengal
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parts availability for long days

Address:94 Jyoti Nagar kolkata, Kolkata, West Bengal, 700074

Respected sir/mam

I am prodyat kumar das, physically semi handicapped person. And i am using hero meastro edge vx. My bike has a electrical fault issue and now my is in vinline service centre baguiati kolkata.

Since 29th sept due to wearing harness, part no-32100aaw001 unavailability service center unable to give bike. Why such things happen with me?

I need immediate action from your end as i...
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K
koushik h kundu
from Mumbai, Maharashtra
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conspiracy during vehicle servicing

Address:Near madhyamgram choumatha, w.b., 700129

I have deposit my vechile at madhamgramm, north24parganas, collar wb at 900 am on 12/10/19. As per sl no. 26.
In this regard, supervising manners said, i will take my scuity 0100pm today.

But i received my scuity mastreo, then sl. No. 27 and other bikes &etc has already been completed.

My servicing no. Jump and avoid.

Second time face same problem at this service centre....
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S
Saji TK
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaints of new hero duet purchased from top gear motors thodupuzha

Address:Thodupuzha, kerala, Idukki, Kerala, 685586

I have purchased a new hero duet scooter on 1/10/2019 (Sreeja saji, thannickal, karimkunnam) and delivered to my home on 5/10/2019. The handover of the scooter made with our absence. I have seen only the scooter on 6/10/2019. At the time of checking the following defects are noted.
1. The colour of all fibber parts changes black to gray and white
2. Body colour of engine changed
3. Scratches and rust are seen in the...
+5 photos
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D
Dharmeskumarlodhi
from Indore, Madhya Pradesh
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no bike registration no rc card

Address:Jivanjyoti sagair Kuti, Pithampur (Dhar) m.p., Dhar, Madhya Pradesh, 454775

Abhishek hero agency sagor kuti pithampur dhar mp. Se mai mahina 2018 mein bike passion pro chechis number mblhar10bsghk17435 purchase ki thi jiska mujhe rc card original bill abhi tak nahi diya gya rto mein bike register nahi hui mera name dharmesh kumar lodhi jabalpur mp. Se hu mobile number [protected]h & hero motocorp se nivedan hai ki abhishek hero agency se nirakaran karvane ki kripa karen thank you...
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S
Shilpapravi
from Tumkur, Karnataka
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hero destini 125

Address:SS NAGAR, PERUMANALLUR,TIRUPUR, 641652

I've bought hero destini 125 on 27th february 2019 from sudhan motors, perumanallur. And its been 9 months i am riding the vehicle. Its getting off while riding and i given to service at sudhan motors, perumanallur, from where i bought the same. They found the engine mistake and its not been rectified yet. Three days back i have met with an accident due to the same. The vehicle gets off while riding. I need an answer for this. How the engine...
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S
Sahla26
from Mumbai, Maharashtra
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i am complaining about the hero honda project - bike passion pro

Address:Globe Automobiles, ramgarh, Jharkhand, Ramgarh, Jharkhand

Facing much problems in motor start in the day to day life, after every 15 days we have to call the service centre for help. Every time when we go for some ride, it never starts when i stop the bike.
I don't know how to deal with it.
From 2nd month after purchase of this bike i am facing very much problem.
Please solve this issue.
Every time the executive come and what they check we dont know, just they come for...
+1 photos
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B
BHAGIRATHI KHUNTIA
from Mumbai, Maharashtra
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regarding leakage of oil in hero pleasure.

Address:Qrs NO 3R(S)45,UNIT8,OUAT COLONY,BHUBANESWAR, Khordha, Odisha

Purchased hero pleasure-ibs from rohan auto riders bhubaneswar on 08.03.2019.
Engine no-jf16egjgm05856
Chasis no-mbljfno32jgm05540
Name gayatri biswal
Vehicle no-od33w5630
Cell[protected]
Complaint-leakage of oil thru overflow pipe since last three months. Vehicle given to
Dealer for check up, but temporarily leakage stopped and started. It may be manufacturing defect.
Hence request...
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Address:758013

I am anju sahu. I had purchase a two wheeler (Glamour 125) on 11.7.2011. I had completed 2nd service. Today when i ride the bike the chain broken it self on the road and dealer point is 10km away. So when i open the chain cover i found the chamber also damaged partially. What can i do and what type of vehicle hero is producing. Chan also damaged. So change my chamber and chain at your end otherwise i make a consumer case against you. Delear...
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S
skmeenabhadrajun
from Mumbai, Maharashtra
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meri bike ke side ka cover nhi aane ke karaan

Address:Bhadrajun, 307029

Sir,
Meri bike ko liye hue do mahine ho gye h or abhi tak meri bike ka side cover nhi la rhe h. Me kahi bar vaha jakar bola par vo do din har bar bata rhe h,
Mujhe jald se mera cover mil jana chahiye
Ye bhadrajun me dukaan h ambika motors bhadrajun
Mere baar baar jane par koi bhi response nhi mil rha h meri complaint ho jani chahiye iska mujhe jald se jawab mil jana chahiye
Plz tell me...
+1 photos
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Senthil Nathan Ganesan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance copy not received

Respected sir/madam,
I made online insurance of my bike hero hf deluxe jh-22-c-1003 at www.icicilombard.com and my transaction id is heroil[protected] for the amount of rs 1965.00/- which is paid on 19 may 2019 through icici bank credit card. But still i am not receive the document of vehicle insurance policy.
And because of this, the police department has done my challan too.
Because of this, i have faced economic...
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M
Mseqbal
from Delhi, Delhi
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product quality

Address:ANPARA SONBHADRA UTTAR PRADESH 231225, Sonbhadra, Uttar Pradesh

I bought a glamor bike from ratan lal auto dalton ganj jharkhand on 31 january 2019. But from 20 august 2019, the carburetor of the bike started having problems. After that, i came to the nearest hero's service center, anand hero motor, kashi more anpara, sonbhadra uttar pradesh pin-231225 i went many times but no response was given from this heros service centre but during this time i also complained about it in hero toll free number [protected]...
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A
amanrocks92
from Dehra Dun, Uttarakhand
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dealers are not ready to take payment through paytm

Address:Ram naumi street CHANDAUSI, Sambhal, Uttar Pradesh, 244412

Dealers are not ready to take payment through paytm inspite of the fact that hero is giving offers on paytm payment. They are saying that please give them cash only. They even do not know about this offers and they have put the hoardings and ads on their showrooms but don't have knowledge regarding payment through paytm. I have even gone to moradabad district but same problem everywhere....
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A
Amit Dhull sonu
from Mumbai, Maharashtra
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bad performance of maestro edge

Address:VPO-KHAWA BHARIWAS, TEHSIL-TOSHAM, DISTRICT-BHIWANI, 127043

Sir
I have bought mastero edge scooty on 14feb 2018 but within one year its battery stop working and wthin next six months it started to consume engine oil also and now due to lack of engine oil its engine ceases. I request you to solve my problem or stop production of such a bad quality vehicle so that a poor man doesnot suffer such a huge loss that i sufferred....
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H
Harry Suresh
from Hyderabad, Telangana
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splendor plus bike service problem with authoritized service center

Address:Rs road Nandyal, Kurnool, Andhra Pradesh, 518501

I complaint about the back side shock absorber. It is damaging the chain cover while moving, which should not be correct. This complaint was lodged yesterday when i went for the first service to my bilke. Service center staff not cleared my problem, when i checked the bike, the problem is being same. That dealer staff is not behaving well with the customers. They will tell simply "this is company problem" so we can't repair it. Who will slove...
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