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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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+91 11 2614 2451
2262
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+91 11 2614 4121
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 155

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C
Choudhary Devilal Bhadala
from Varanasi, Uttar Pradesh
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servicing of hero splendor plus i3s

Dear sir/madam
Sir i purchased the bike in feb 19 of your company. I always preferred authorized dealer by last 3 services i am going to 'singh auto sales and service center' bakshi ka talab, lucknow.in each free service the dekar is compelling for nitrogen filling, filters change, spark plug without having any problems and without my permission they signing the permission performa and making bill lumsum of 500rs other than oil. They...
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A
arjun7007
from Sitapur, Uttar Pradesh
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product service related

Address:Lucknow, Uttar Pradesh, 226022

My vehicle number up32gu0297. Service center - goel motors. Hero sales and service vikas nagar lucknow. I have given my vehicle for servicing last month. One months is also not completed after the service. Suddenly my vehicle was not working. It was not starting. I had gone to far place for my work and had to return by dragging the maestro edge of mine. Then i had shown it to local mechanic he said that the spark plug was defective. Then...
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T
tipraveen
from Mau Aimma, Uttar Pradesh
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in the matter of repairing of my bike in warranty

Address:BHAGWA CHUNGI PRATAPGARH., 230001

Dear sir /madam,
My name is praveen tiwari. I was purchase bike of our company bike model - glamour fi. I was buy from janta motor trading company pratapgarh u. P.
My bike was not start on 23 august. I am go to our showroom for repairing of my bike then mechanic told sir damage parts of your bike is not avialable in my workshop. And give me 5 to 7 days for ready your bike.
But now after 16 days my bike is not repair....
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N
Nishanta Singha
from Mumbai, Maharashtra
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complaint against parts and service

Address:58 D/2303 ASHTAVINAYAK D CHS LTD, Opp Ekta Nagar Kandivali West, Mumbai City, Maharashtra, 400067

Hi,
I am nishanta singha from mumbai, owner of passion xpro.
I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are...
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N
Nishanta Singha
from Mumbai, Maharashtra
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parts and service

Address:400067

I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are raised to the service provider still no action has been taken or initiated....
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S
Shivam Alok
from Mumbai, Maharashtra
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regarding billing of free service.

Address:Kurji Induatrial estate road, Patna, Bihar, 800010

Hi.
I had given my hero maestro edge for servicing at authorised service center named Tirth Automobiles at 31st of August 2019. I did not receive any message regarding my vehicle acceptance for service or final delivery. All they did was that they provided me a receipt and a manual bill of Rs. 650 for free service. No measage was sent to me of the final amount.
I went and took my vehicle on the same day after servicing by giving...
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A
Amit24983
from Mumbai, Maharashtra
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duet

Address:Shakti krupa society college road borsad, Anand, Gujarat, 388540

Dear company manager

I have a vehicle of your company deut two wheeler i was done e vehicle service in your orthorise dealer in my town name is borsad dis anand state gujarat but every time in service i am not satisfied with your dealer for your service and doing a missbehevior to me and my family every time i will wright a mail of complain again you and your orthorise dealer so i request to you please take a action against...
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A
Abdulayan
from Mumbai, Maharashtra
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quality less components

Address:A6 101, Hyderabad, Andhra Pradesh, 500088

Hi

I bought a bike splendor i3s in April month. Within 6 months my bike parts are being damaged clutch wires, metre wires and shock absorbers.i went to showroom and complained about my bike problems they charged me money instead of giving free service for those faults made by the company.they charged 1100 rupees to me. Even my indicators is not working proper. My mud guard screws are loosened. I bought bike from Sr motors...
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K
Kamal Desai
from Mumbai, Maharashtra
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price and bill

Address:Ahmedabad city gujarat, 380019

I have paid 65, 500 for splendor plus. And difference between payment and bill is of 2670 rs.
Totally fraud.in which head rs.2670 added. Dealer says this is commission of rto agent.
Why i have to pay for rto agent's commission.
It is company's duty to clear all paper work and give to customer.
U can't take extra charge to customer.

Bajaj and honda also provide actual received payments bill.
Why...
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J
jitenderanand
from Mumbai, Maharashtra
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battery not returning

Address:Sector 71, #3599, Top floor, 160071

Hello sir/madam
I would like to update you that it's been more then 1 month i have given my splender bikes battery for the repairing on 27th of july but still i didn't got my battery back.

As per my discussion with the service manager of the balaji he was saying that the excide company is not returning their batteries who has been submitted for the repair.

Can someone tell me that who is going to handle...
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V
vlsivikram
from Chennai, Tamil Nadu
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not replacing defective engine of new bike

Address:Yamuna Nagar, Haryana, 135001

I bought new splendor last week from punia automobiles sk road radaur. After running just 108 km bike got problem of stuck of gear in top gear. They repaired it on friday and told that it would be fine now.
The bike just run 5 km and the gear stuck again. Now they are saying to open full engine to repair it.

As its a defect in new engine so i want engine replacement for it i do not want to get it repaired again and...
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V
Vinod H Thaker
from Mumbai, Maharashtra
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wrong price commitment by dealer

Address:Ahmedabad, Gujarat

We have booked hero destiny 125 lx through speed riders - 3, baleshwar plaza, nr. Savan bunglows, new ranip, ahmedabad, gujarat. M-[protected]
With rate quotation of rs.70478.00 including all taxes, rto, insurance.
He had promised to give us back rs.8000 as exchange offer for old scooter.
We give him rs.500 has booking amount and rs. 61978 has full and final amount.

To over surprise the speed riderz has...
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E
Esvar Traing
from Kolkata, West Bengal
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self starting issue

Address:21/10 Gandhi Sarak Rishra Hooghly, 712248

This is to inform you that i had bought a hero pleasure sm_engine no: jf16egjgf11879_chassis no: mbljfn038jgf10702 on[protected] for my father from vishnu auto centre. I have facing a self starting problem. I am also complaining regarding this problem in service centre. They suggest me to run-up the bike for resolve the issue. Its 4 times to go. But still my problem not resolved. Please suggest what to do next....
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A
ANOOP BHADOURIA
from Mumbai, Maharashtra
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starting problem in my newly hero hf deluxe bike

Address:Singar nagar alambagh, Lucknow, Uttar Pradesh, 226005

Dear sir, i (Snoop bhadouria mob no [protected]) purchased a hero hf deluxe bike in april2019. At next day when i tried to start my bike it could not start normally then by using choke i started my bike. From that day i face this problem several times today again i face the same problem the by pushing my bike i reached to the r s hero workshop from where i purchased my bike, they told me that your spark plug is shorted i have replaced my spark...
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Address:Bokaro, Jharkhand

Hello sir,
Myself md. Gulam jilani ansari & im using hero glamour bike reg. No.-jh09al1193. My complaint is about tyre that has been swollen. Its come under warranty but dealership not providing it under warranty. My concern is my bike is not having any accidental claim n concern then why they are not claiming tyre under warranty?? Kindly help me to solve my concern. Dealership name is 'reliable unit 1' matkuria road, dhanbad.br...
+2 photos
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P
Pintu001@
from Mumbai, Maharashtra
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the engine oil with the brake shoes

Address:Shani hero ,pipalpanti road ,belan bazar.munger, Munger, Bihar, 811201

Part no-k06431ktna701s
Product kit-brack shoes
Dear sir,
I self prabhat ranjan my contect no [protected]
Purchase a brack shoes your show room (Hero motocorp ltd) date-27/08/2019. For some reasons we did not not brack shoe are used (Brack shoes good condition our bike). Asked your staff to replace the engine oil with brack shoe. Your staff refuse to say we do not change once the good are soled. I requst you the...
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G
Gairik Patra
from Mumbai, Maharashtra
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hr is fake

Hero moto corp is big chitter. All hr in delhi. Mumbai. And chennai are connected each other. The send computer generated sms like vkhero. One call comming from mumbai [protected] and other call is telephonic interview from chennai [protected]. After that you go fr hr round in gurgau. The give joining letter. Take havy amount money. But when you will go for joining after some day. You will understand. This is totally fake....
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D
Deviprasad Giri
from Mumbai, Maharashtra
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misguide during service

Address:Kanika chak,cuttack, 756008

Good evening sir
I am dr devi prasda giri from cuttack, odisha. Sunny motor staffs are misguide me during my vehicle problem. I have only complains about oil seal (Left front shockabser and minar fuse problem. But they charged me as labour charges twice i. E.383+184=567. Is this fair that your company charges so much cost for only this work? Sunny motor also didn't provide me customer rating option. Not satisfied with that service...
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S
shashanksin
from Mumbai, Maharashtra
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not received my prize, gold coin, won on the purchase of new bike

Address:C/O Dr. O prakash Singh near near Seventh day School luxman puri Colony Barabanki, 225001

Hi,
This is to inform you i have purchased a new super splendor on 22nd april 2019 from a hero showroom in barabanki up. On this purchase i managed to win a gold coin, but i still haven't received the coin.
Every time i call or visit the showroom only reply i get that the concerned person is not available in the showroom right now, and they ask me to visit the showroom on some other day. The same story is going on and on for...
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H
harpreets1
from Ludhiana, Punjab
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service

Address:Mohali, Mohali, Punjab, 140301

I have visited twice at your service center in mohali, punjab-prem motors, kharar; this was super poor experience of visiting any service center. I had given vehicle on 24/8/19 at 2pm for fuel lid complaint they didn't responded me well and returned at 5:41pm when i shouted. No ac was working in waiting area, no water for customers, it was horrible.
Again, on 31/8/19 i submitted vehicle for routine service at 10:30 am but they returned...
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