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Updated: Feb 11, 2026
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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C
C S Vlogs
from Mumbai, Maharashtra
Sep 16, 2019
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Address: Wz 365 a basai dara pur, New Delhi, Delhi, 110015

Sir iam ankush from delhi my co. No.[protected]
Maine 2016 feb mai mestro scooty lii 2017 mai engine problem ke karan company ne thk ki uska baad 2 saal baad fr se scooty ke engine problem h but ab service station waale thk krne ko manaa kr rhe h pls sir help kro maine start se saari bike scooty hero ki li h but aap mujhe bich mai problem mai nhi chod skte h
Hero MotoCorp customer support has been notified about the posted complaint.
Sep 16, 2019
Updated by C S Vlogs Sar mera naam Ankush hai main Delhi mein rahata hun West Delhi Ramesh Nagar near Basai Darapur Mera pin code 1100 15 mera contact number hai[protected] February mein Hero Maestro edge liya tha service mein company mein hi Karva raha tha 2017 Mein usmein engine ka problem I Tu Mujhe yah Nahin bataya the engine Mein Kaam Kya Kiya but meri Scooty ka ek sal ke andar engine khul gaya aur uske bad Mein regular 2018 Tak apni scooty ki service service station Mein Hai karvata tha but Kafi time Se Meri Scooty ghar mein khadi hai Jiska service mein company mein nahin kar pa Raha Aur meri Scooty Mein Dobara complaint a Gaya hua na selfie Le rahi hai aur na Hi Meri Scooty pickup de rahi hai tu Malik 3 Sal mein meri gadi ka double engine full raha hai to Sar main isase pahle Bhi Main Hero ki Splendor liye Super Splendor Hero ki main hun Talati Hero ki main Masta purane wala Hero ka Mange mastarwa HD a to sach mein aapki company ke use kar raha hun to aap mere ko bich Mein Aisa Nahin Chhod Sakte na to company ke service station Ke Jo manager hai unhone kaha ki Hamara engineer check Karega aap service hamare pass se nahin Karva Rahe To Ham isko theek nahi karenge engineer Bata payega iss ko theek Karenge ya nahin to Sar main aapse request karta hoon please meri Scooty ko Engine Ki problem ko theek kar Jaaye main aapse Yahi ummid karta hun main aapka bahut accha consumer hun jismein aapki company ke Char char two-wheeler use Kiya aur abhi bhi main aapka Ek two-wheeler use kar raha hun to please Sar Mujhe aapke need hai mujhe aapki jarurat hai aur mere ko jald se jald reply kijiye please
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Dear Sir,

We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Reply
Unable to start my bike take action otherwise I'll.

Your faithfully customer
Abhishek singh
+91 [protected]
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    K
    Kamal Nayan Dwivedi
    from Mumbai, Maharashtra
    Sep 15, 2019
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    Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

    Dear sir,

    I was made service of my scooty on dated 05th aug. 2010 at amar moter silvasaa, at the time of delivery i was found that even no proper washing is done by service engineer, then i complained to service engineer, he told me "isse jyada kuchh nahi ho sakta"
    After service of scooty following observation is found;
    1. Avarge of fuel is getting down from 42km/ltr to 34 km/ltr.
    2. No any request is attend by service engineer.
    3. Getting spark plug issue on dated 25th aug. Same as convey to complain center, but no any action take by him.

    Excepted service i am still waiting for registration certificate of vichele.

    Regards
    Kamal nayan dwivedi
    [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Sep 15, 2019
    Updated by Kamal Nayan Dwivedi     Date is 05th Aug 2019
    View replies
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Reply
    Mene gadi service me diya tha. Gadi me nytrozen ka nahi bola tha fir bhi nytrozen bhar diya, oil Badal diya 1 lamp ki jagah 2 2 lamp Badal diya or charge vasul RAHE hai
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      S
      Shiv1981n
      from Bikaner, Rajasthan
      Sep 14, 2019
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      Address: Bikaner, Rajasthan, 334001

      I have done servicing of my pleasure (Up32gf5470) on 07 sep 19 at karan motors, bikaner. A feed back was asked by service centre on 09 sep 19 for which i gave positive response but till then scooty was not used as it is used by my wife. I went out of station on 09 sep 19. On 10 sep 19 scooty was used by my wife. She found petrol had drained out. She reached for local repair near house. My wife was shocked to see the condition of scooty from inside. Service centre had just washed scooty from outside. I was charged for change of oil filter which was also not done. She made a call to sales manager mr kishan but no positive response came from him. Currently scooty is having starting problem. I have always done servicing from authorised centre but this type of response discouraged by me. Service centres like are defaming the name of hero motors.
      Hero MotoCorp customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

      Regards,
      Team Hero MotoCorp
      Reply
      Dear sir
      we are purchased super splendor Dated 14/07/2019 from
      U S Agrawal and co varanasi but R C Not found till today our battery is also not working
      service center not given proper response kindly intervene in this matter

      AYUSH RAI
      [protected]
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        S
        Sonu Shaitan
        from Mumbai, Maharashtra
        Sep 14, 2019
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        Address: Drabhanga Road , Sipahpur BakhdI Post- Bikhanpur, Muzaffarpyr, Muzaffarpur, Bihar, 842001
        Website: Hero Motocorp

        Dear sir,
        It's been three years since i took my bike, but it hasn't been done any registration by the company. I did not get any smart card from the hero motocorp. When i go to agency they speak me sir we will call you but no call comes. By the new rule of motor vehicle act if i get invoice by trafffic police who will pay?
        So sir it's my humble request you to please resolve my problem.
        Your's obedient
        Umesh kumar yadav
        Vill-sadatpur
        P/s - kanti
        Dist - muzaffarpur
        Pin-843108
        Hero MotoCorp customer support has been notified about the posted complaint.
        View replies
        Dear Sir,

        We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          D
          Devender Bairwa
          from Mumbai, Maharashtra
          Sep 13, 2019
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          Address: E-Shastri Nagar, Jodhpur, Rajasthan, 342001

          Hi i am devender, yesterday i came in your store for the bike service your executive mr. Dharmender was denying for taking my bike he said to me we don't have staff due to ganesh chaturthi holiday so we could not done service today then i again requested your manager mr. Narayan now he agreed with me and thank a lot for giving me service good understand for my time importance but i am very disappointed with your charges amount which was charged in my bill because when i came last time in your store mr. Rana ram offered me joyride card and he said to me after making card when will you come next time you don't need to pay extra services amounts and you have to pay only fuel charge amount on that you will get 5% extra off. That's it but again i have paid same your formalities amount which was never discussed with me. I told your manager mr. Narayan ram same this thing and i request to him. That please remove your extra charge and refund me my joyride card. He directly deny that i could not give you. Kindly do the needful as soon as possible.
          Hero MotoCorp customer support has been notified about the posted complaint.
          View replies
          Dear Sir,

          We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            P
            pranay.lakhara
            from Mumbai, Maharashtra
            Sep 12, 2019
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            Address: Jalore, Jalore, Rajasthan, 343001

            I gave my vehicle for service at sharda motors jalore on wednesday (10sept.) but they gave me back vehicle with delayed delivery firstly by 15 hours and second one they damaged boot (Dicky of scooty) light. I told them to repair it but they demanded for money despite the mistake is by their side and not attended my scooty for more than 2hrs after i told them for repairing. I heromotocorp service delivery totally disappointed me. When i told them that i would. Go to court for that issue then they attended my vehicle.
            Hero MotoCorp customer support has been notified about the posted complaint.
            View replies
            sir, 28/4/2019 ki date me splendor + bike li he shiva auto Gallery se abhi tak no aur RC nahi dea rahe he bike cash nikali he
            Reply
            nem kashyap's reply, Sep 12, 2019
            sangAm vihar police staion mangal bazar road new delhi 110062
            Dear Sir,

            We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              S
              SriniD
              from Chennai, Tamil Nadu
              Sep 12, 2019
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              Address: 217,pillaiyar koil street,grant lyon,redhills,chennai, Chennai, Tamil Nadu, 600052

              This is to bring to your notice, that i purchase my hero pleasure on 16th july 2019 from sarathy motors, redhills, chennai-52. I paid money for extra fittings but almost 2 months gone footrest has not been given. I didnot receive my rc book & original insurance copy. They got a signature from customers as free helmet received without giving free helmet. The way they treat customers also not satisfying. Plz take necessary action.
              Hero MotoCorp customer support has been notified about the posted complaint.
              View replies
              Dear Sir,

              Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                G
                G-care Engineers
                from Delhi, Delhi
                Sep 12, 2019
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                Address: 411 pareer selvam St, Kaveripattinam, Krishnagiri, Tamil Nadu

                I purchased destine bike last two months back at kaveripattinam (Dealer), krishnagiri dt. All payment are settled, rc book and keys also given, 1st service done on 25july19. On the first time purchased without side stand sensor, but they are promised with 1 one week we complete the job without any cost. But till now the sensor is not fitted and they asking 400 rs extra and 2nd service asking 750 rs extra for oil service. This type of dealer is spoiled your hero image, they are rudely told to me we are not service your bike, you complain any where no problem. Ph [protected].
                Hero MotoCorp customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  P
                  Pooja Meenu Kochhar
                  from Mumbai, Maharashtra
                  Sep 11, 2019
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                  Address: husainhanj, Lucknow, Uttar Pradesh

                  Hii..My name is Pooja Kochhar and i am from Lucknow...I have purchased hero pleasure plus from Sunil auto services Husainganj Lucknow...Nw dere was some issue with the scooty so it was returned within 24 hrs with all the related documents...The manager assured us that the new product will be provided within a week...Nw it has been more than a month i have not yet received it...Kindly look into the matter nd provide me the scooty or refund me d amt...kindly address to this issue or else it will be moved to the consumer forum...!!
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, and Email Id on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    P
                    PratikMahanta
                    from Kolkata, West Bengal
                    Sep 11, 2019
                    Resolved
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                    Resolved

                    Address: Lenin Nagar, Chinsurah Station Road, Hooghly 712102, Hooghly, West Bengal, 712102

                    Hello team,

                    This is pratik mahanta and i have my less than one-year old bike (Hero achiever, 150cc). I went for my 4th free service on 8th sept 2019 (Sunday). I asked them to change the engine oil and told them about some problems to be fixed. I do not know if they have fixed those or not, but they have certainly created a new problem in my bike. I returnted home and put the bike on stand. The next morning i found that engine oil is dripping on the floor. I cleaned up the floor to watch if this happens again, and the next morning i saw the same thing.

                    Now, it is a fact that i stay outstation and cannot not come to my hometown every week. To fix this sort of things, i need to take my bike to the service centre again, or to a local bike mechanic. It's really painful and harrassing kind of thing.

                    The name and address of the service centre:
                    Hero sur motors (Service centre),
                    Dharampur, chinsurah, hooghly 712102,
                    Gstin - 19akaps2635p1zl

                    My vehicle details:
                    Chasis no. - mblkcs309hgg02067
                    Engine no. - kc10ejhgg02164
                    Regn no. - wb16 ax4042

                    The service invoice is attached here for your reference. Please consider this to be the 1st level of escalation and kindly help me to get this problem solved and this time i am not going to pay any money.

                    Regards,
                    Pratik mahanta
                    May 11, 2022
                    Complaint marked as Resolved 
                    Resolved within a week. Thanks Consumer Complaints.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir,

                    Sorry that we gave you a reason to be upset with us. We have notified your complaint[protected] to our team and they will be in touch with you.

                    Regards,
                    Team Hero MotoCorp
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                      N
                      Naveen96522
                      from Mumbai, Maharashtra
                      Sep 11, 2019
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                      Address: Srikakulam, Andhra Pradesh, 532421

                      Hi sir my name apparao today i go to venkatalakshmi honda showroom narasannapeta branch (Srikakulam)
                      I want to complaint about this showroom because of reckless behavior with me due to i gone to showroom for servicing on 6th september and servicing is done and i paid the entire bill but that showroom agent after 3days my servicing date he call me for that servicing amount is pending
                      Immediately i consulted that showroom but that showroom agent behavior is very rude and reckless response so plz take immediate reaction about my complaint. If you ask questions related to this complain contact me [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        A
                        arvindmadoni
                        from Pune, Maharashtra
                        Sep 10, 2019
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                        Address: B 401 , Kamal Green Leadf society , Pune, Pune, Maharashtra, 411024

                        Hi team,

                        My maestro which is bought from pune savya hero - mh12qx8204 was in running condition till yesterday dated 10th sept 2019 and today when i saw i was unable to start it with kick or self start. I called out savvya hero pune but there service centre was unable to help me as my home in approx. 9 km from there location. Such a pathetic service i have reicved, i cant even start my bike with local mechanic and its highly impacting my mobility as well.
                        This seems to be battery issue or something to do which is hampering and i am not getting right support. Please call me [protected] an escalate this.
                        Bike bought date 18th oct 2018.
                        Name : arvind adoni
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Sep 10, 2019
                        Updated by arvindmadoni                         Bike is not even 1 Year Old, bought bike in 18th Oct 2019
                        View replies
                        My bike is at stand still, what is action HERO has taken ?
                        Reply
                        Dear Sir,

                        Apologies for the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

                        Regards,
                        Team Hero MotoCorp
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                          M
                          Manish Jhajra
                          Sep 10, 2019
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                          Address: Ashish motars sheopur, Glamour fi

                          मेरी बाइक हीरो ग्लैमर का fuelमीटर शुरू से ही खराब है कई बार शिकायत करने के बाद बाद भी कोई सुनवाई नहीं हो रही है मैं आशीष मोटर sheopurसे बिल्कुल पूरी तरह से नाराज हूं! फुल टैंक में तेल फुल होने पर भी मीटर फुल नहीं दिखाता है या फिर आधा टैंक होने के ऊपर रिजर्व दिखाने लगता है इससे मुझे बहुत परेशानी होती है कई बार तो मेरा बाइक रस्ते में रुक गया इस फ्यूल मीटर की वजह से
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          We regret the inconvenience caused to you. Please share your Registered Mobile number, and Email Id on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            H
                            harish ajad
                            from Patiala, Punjab
                            Sep 10, 2019
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                            Address: sohna road gaucchi ballabgarh, Faridabad, Haryana, 121005

                            Service was not that much
                            Scooty is producing annoying sound staff was not cooperative
                            They also threatened us to do anything against them
                            No reaponsible authority
                            Plzzz take suitable action
                            And also they ruined our time almost 4 hours not satisfied with work poor management and staff behaveour plzz take necessory action so that the customer’s fatih and believe about the brand hero
                            Remain intact
                            Thanku
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            View replies
                            Complain registered on dt 7/8/19 regarding issuing NOC for motorcycle Herohonda RJ20.12M7834, but till date no response received from GE countrywide.
                            Kindly look to matter on priority.
                            PK Sharma
                            C/o. Sh KK Pandey
                            GPO Shahdol (MP)
                            Pin- 484001
                            Reply
                            We Have Hero Bike Purchase for Bikes Automotive, Sanand, Ahmedabad, On Dated 06.06.2019 but Till Date Not Received RC Books And Vehicle Number.
                            we 10-15 Time Requested He Showroom but No positive Reply of his Staff.
                            Reply
                            I serviced my vehicle on[protected] in Sakthi motor Tiruchengode. They didn't responded to my complaints. They charged me 440 rs and not worth it...
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                              C
                              Chandan.sonee
                              Sep 10, 2019
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                              Address: 111A/12, GT Road, Ashok Nagar, Kanpur - 208012, 208003

                              Hi team,

                              I am deeply stressed because my sister bought hero maestro edge in oct 2017 from kanpur. Since the first day two wheeler has been giving ignition problems. We have been to service center atleast 8-10 times in 1.5 years, where they just fix the issue temporarily but they have not been able to fix the problem. Rather they have started neglecting her.

                              She bought the two wheeler by her small household saving of 15 years. This is absolutely ridiculous and need your help. Below are the details of vehicle and dealer.

                              Vehicle model : maestro edge
                              Date purchased : 24 oct 2017
                              Dealer : 111a/12, gt road, ashok nagar, kanpur - 208012
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                              Dear sir meri parchag karke 6month ho gaya hai mene bike servvice karne gaya to ussme injan me oil nahi dala to bike band ho gai
                              Reply
                              We visited Honda showroom in dehradun niranjanpur savaali.staff was non technical they don't how to care and how to behave with customer. We were sorted there and they want lunch .and told us wait will come after lunch .one of staff depika.
                              Reply
                              Dear Sir,

                              We totally understand the inconvenience you are experiencing. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                C
                                Choudhary Devilal Bhadala
                                from Varanasi, Uttar Pradesh
                                Sep 8, 2019
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                                Dear sir/madam
                                Sir i purchased the bike in feb 19 of your company. I always preferred authorized dealer by last 3 services i am going to 'singh auto sales and service center' bakshi ka talab, lucknow.in each free service the dekar is compelling for nitrogen filling, filters change, spark plug without having any problems and without my permission they signing the permission performa and making bill lumsum of 500rs other than oil. They are asking for service charges and secondly i booked my 5th service online on 06 sep 19 i took by bike to service centre my bike was in queue after 5 bikes but people come after me and book their service after me and get their bike before me the dekar put me at 20th number because i refused for nitrogen filling. Is it compulsory.
                                Please take strict action against the dekar.
                                Thanks
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                View replies
                                On today's service also they charged me for nitrogen filling without my prior permission and they did not fill it whereas they charged me and did not give any bill. They are compelling for the other charges in Free service like as washing charges, servicing charges etc. Very bad experience
                                Reply
                                Dear Sir,

                                We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
                                Reply
                                Very bad looking because the handle is very bad, ,
                                Bike looking best but handle is too dislike 😂😂😂😂😂verryyyyyyyyyyyyyyyyyyyyyyyyy badddddddddddddd,
                                Heromotocrop failed
                                Reply
                                Two month complete and more time I have purchased splendor but still not getting number plate and RC document. No any service provide. Two months complete but my vehicle is not in any service. Give me suggestions and solution of this problem..please act as fast as
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                                  A
                                  arjun7007
                                  from Sitapur, Uttar Pradesh
                                  Sep 8, 2019
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                                  Address: Lucknow, Uttar Pradesh, 226022

                                  My vehicle number up32gu0297. Service center - goel motors. Hero sales and service vikas nagar lucknow. I have given my vehicle for servicing last month. One months is also not completed after the service. Suddenly my vehicle was not working. It was not starting. I had gone to far place for my work and had to return by dragging the maestro edge of mine. Then i had shown it to local mechanic he said that the spark plug was defective. Then he had changed it. It's your responsibility to provide the vehicle after proper examination. I am paying an amount of rs. 360 around for just service. You are not doing it for free. But what the # service they are providing. I will never go to this service center again in my life and will suggest everyone not to go there.
                                  It's my humble request to you please do something for me
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                  Dear Sir,

                                  We regret the inconvenience caused to you. We have notified your complaint[protected] to our team and they will be in touch with you.

                                  Regards,
                                  Team Hero MotoCorp
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                                  I came with other problems they didn’t listen they said technician will take care all the this things finally they did only full service after I said my problems they are not listening they simply ignore and telling other things really not happy with your service
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                                  Madhu Maram's reply, Sep 3, 2019
                                  10168CI19V6508 Invoice number
                                  Madhu Maram's reply, Sep 3, 2019
                                  I came with other problems they didn’t listen they said technician will take care all the this things finally they did only full service after I said my problems they are not listening they simply ignore and telling other things really not happy with your service
                                  Invoice number 10168CI19V6508 my contact number 9704847140
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                                    tipraveen
                                    from Mau Aimma, Uttar Pradesh
                                    Sep 7, 2019
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                                    Address: BHAGWA CHUNGI PRATAPGARH., 230001

                                    Dear sir /madam,
                                    My name is praveen tiwari. I was purchase bike of our company bike model - glamour fi. I was buy from janta motor trading company pratapgarh u. P.
                                    My bike was not start on 23 august. I am go to our showroom for repairing of my bike then mechanic told sir damage parts of your bike is not avialable in my workshop. And give me 5 to 7 days for ready your bike.
                                    But now after 16 days my bike is not repair. Any person not attend my call in showroom. I have face many problem for doing this type of bad service or unresponsible.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      N
                                      Nishanta Singha
                                      from Mumbai, Maharashtra
                                      Sep 6, 2019
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                                      Address: 58 D/2303 ASHTAVINAYAK D CHS LTD, Opp Ekta Nagar Kandivali West, Mumbai City, Maharashtra, 400067

                                      Hi,
                                      I am nishanta singha from mumbai, owner of passion xpro.
                                      I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are raised to the service provider still no action has been taken or initiated. My bike is in loan for 3 years but it seems it will not last for 3 years. Please take some suitable action or get my money back. Everyone i visit for service i have to go twice after the service to recheck the issues. Very annoying and dissatisfied service provider. The problems faced are from very long time but i waited that someday service provider will take care of all this but they didn't so i finally decided to raise a complaint.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                      Dear Sir,

                                      Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        N
                                        Nishanta Singha
                                        from Mumbai, Maharashtra
                                        Sep 6, 2019
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                                        Address: 400067

                                        I bought the bike in the month of january so it's been just 8 months but my bike looks like 2 years old because of the rust in many parts. Engine is all rusted along many of the parts. I have already replaced my headlamp and now again i got a defective piece. I am struggling with all these from last 3 to 4 months. I have been fooled by hero. When these problems are raised to the service provider still no action has been taken or initiated. My bike is in loan for 3 years but it seems it will not last for 3 years. Please take some suitable action or get my money back. Everyone i visit for service i have to go twice after the service to recheck the issues. Very annoying and dissatisfied service provider. The problems faced are from very long time but i waited that someday service provider will take care of all this but they didn't so i finally decided to raise a complaint.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
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                                        From 9th May my vehicle is at Gouranga moter till now parts are not avaleble.How can I manage my daily routine? It is my leg. Without leg who will manage his work
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                                        Dear Sir,

                                        Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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