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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 160

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D
Deep1380
from Mumbai, Maharashtra
Jul 28, 2019
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Address: H-206A,Sector 63 GB Nagar Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I service my bike form dhansri motocrop sector 63 noida
But i'm not satisfied with this service they changed me extra money for service i already activate joyride pack on my bike after this they charge my labor charge rupes 506. If labor charge applying then my joyride pack activation is not valid.
Also my bike average is very very poor. I full my bike tank on 14979. And my bike tank empty on 15206 only full tank my bike run only 250 km. I set my bike average outside. It running good. But from hero service i'm fully dissatisfied. Please look on this topic. And taking labor charge from me if joyride pack is activated.
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp
Sir
My name is Rajan and i have Purchased a hero vehicle hf deluxe on date 2-6-19.and no one can call about rc an no plate. And he applied only RC tax and and putting wrong information in rc tax..about mobile no. And i recieved message my vehicle registration no..and he cannot prosses with no plate...so i cant recieve my Rc..so plese help ...us
Dear Team
I have purchased two wheeler Passion Pro purchased but it's seems gives too much problem in stand, engine and handle is cross and not locked properly.
I have contacted dealer Raj Automobile Aurangabad MH but not getting response properly.

Please look in to this and revert asap.

Regards,
Dhammpal
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    A
    Anushka Kumari
    from Mumbai, Maharashtra
    Jul 27, 2019
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    Address: Patel Nagar Road no 15, Ranchi, Jharkhand, 834002

    Hi,
    I just have one thing to say that your service is wurst.
    I have given my scooty for servicing at your service center in ranchi hatia singhmore branch but while delivery your persons has given the wrong vehicle to my driver when i have sent him back then they have given my vehicle that too when i have called them then they got to know that they have sent the wrong vehicle.
    I think this is something which is blunder and shows the casual behavior of your staff.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Dear Ma'am,

    We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    My bike is 4 month
    Not self star
    Annd's reply, Jul 24, 2019
    Please solved my complaint
    My bike is 4 month we not self star
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      8
      8130362098
      from Mumbai, Maharashtra
      Jul 27, 2019
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      Address: Aman Motors E-2 Samrat Gali main road Sher pur chowk Khajoori khas extn Delhi ., 110094

      Sir meri gadi ki 5th service baki hai service centre wale kah rahe ki aapki gadi ki free service khatam ho chuki hai book me service card baki hai aur gadi bhi 12375km chali hai. Sir aapki complete site par 3500 complete hai jab usme se 2% customer ki sunwai hui hai to mera to pata nahi kab no aayega but sir aapko apni company badnaam kare me jyada acha lag raha hoga to hum kar bhi kya sakte hai bus itna ki aur logo ko hero ko ki bhi gadi na lene ki sala de sakte hai. Koi aur company ki gadi lo but hero ki mat lena kyoki ye service ke time bahut jayada charge karte hai aur kaam bhi nahi karte wo time gaya sir jab hero ek naam nahi brand tha but ab naam bhi kitne din rahe ga agar yahi halat rahe to kyuki aap logo ko time nahi hai customer ki sune ka aapki gadi sale ho gai bus baad me customer jaye bhad me. But kabhi ye socha hai is wajha se customer dobara gadi nahi lega. Maine apni problem bata di aapko jab aapko fursat ho...
      Kyoki aapki matlab [protected]@gmail.com e-mail address bhi galat bata raha hai.
      Regards jitender sharma delhi
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Glamour Fi Bike engine Problem .Return the car if the engine dose not solve the problem .high authority

      service provider mistake - Comment #3497883 - Image #0
      Bapi Gazi's reply, Jul 28, 2019
      Glamor Fi Cell Date 24.07.2019
      Mai apne bike ki 5 service krva chuka hu lekin Jo complaint the starting se wo abtk khtm nhi hue jb b aata hu yhi khte hai 2 din chalao thik ho jayege lekin nhi hote, , battery ki problem the starting se kbi battery wale k pas bhejte hai kbi kahin..preshan krdia bilkul hi bekar kaam krte hai
      Undaunted Malania's reply, Jul 23, 2019
      All staff are too lazy
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        R
        R.a.j
        from Anjar, Gujarat
        Jul 27, 2019
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        Address: K.r comlax app. Jhansi rani garden udhana Surat, Surat, Gujarat, 394201

        Hi,
        Splender+ i3s the bike aside light problem on after 10 day, so we complain to dealer he tel to came first service than svale your problem, but not svale the problem, than come second service we tel to the service man check the side light problem, he check than tel to me sir ok now, 1 day ok next day comes same problem,
        My name - mahendra saini
        My contact-[protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          9
          9468473938
          from Mumbai, Maharashtra
          Jul 27, 2019
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          Sir i purchased hero splendour plus bike from jai auto mobile bhiwani haryana on 07 nov 18 on occasion of festival diwali.
          The performance of bike is very poor. The deficiencies are
          The tyres are very weak
          Sokar are not working properly
          Not giving average
          Looseness of parts
          No good response by hero showroom and service center.
          Sir what i should do.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
          9468473938's [Complaint's author] reply, Aug 1, 2019
          Date of purchase- 07 Nov 2018
          Name of dealer-Jaya automobiles hero motorcorp bhiwani (harayana)
          Name of owner- Sonu Verma
          Mobile no.-8529523412
          [email protected]
          Motorcycle- Hero splendor+( self-drum-cast)
          Registration no. HR16V 1901
          Chassis no.- MBLHAR089JHL46688
          Engine no- HA10AGJHLA1991
          Dear Sir,

          Thanks for sharing your details. We have notified your complaint[protected] to our team and they will be in touch with you.

          Regards,
          Team Hero MotoCorp
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            S
            Soamnath Tiwari
            from Mumbai, Maharashtra
            Jul 26, 2019
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            Address: kannongopura south bahraich, Bahraich, Uttar Pradesh, 271801

            महोदय सूचित करना है कि जब से मैन हीरो hf डीलक्स खरीदी है तब से 5 सर्विस करवा चुके हूँ, एक बार भी ठीक से धुलाई नही हुई, पॉलिश नही हुई, बरसात का महीना है, रोड पर भरे पानी मे गाड़ी निकालने पर बन्द हो जाती है और स्टार्ट नही होती है।
            इसे दिखाने की लिए एजेंसी गया वहां कोई सुनवाई नही हुई।
            कस्टमर सर्विस बेकार है आपकी, जबकि 5 साल की वारंटी कंपनी देती है किस बात की वारंटी।
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              N
              Nakul Parjapati
              from Noida, Uttar Pradesh
              Jul 26, 2019
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              Address: Village Mouzabad tehsil patoudi distt. Gurgaon, 122001

              Pleaese provide my bike is very very damage for engine problm and mantenance problem please solution this bike i am so very angry man pleaese sir maam solution this bike please sir this bike... Is very condition week... Sir maine ye bike gurgaon autoneeds agency se purchase ki thi vha koi nhi sunta hain mere main bhut presan hu is bike se please khuch solution nikalo sir.. Pleaese hath jod k vinti hain mere apse my no. [protected]
              +1 photos
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                S
                Sanjaydhiman71
                from Jammu, Jammu and Kashmir
                Jul 25, 2019
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                Resolved

                Address: Kacha bazar, Ambala, Haryana, 133001

                Dear sir,
                Today we doing our 3rd service from Balaji automobiles ambala cantt they are doing negligence in service and do not properly tight the engine oil nut and all the oil flow on the road and my scooter runs without oil approx 5km Service center atmosphere is also not good as workshop all machines very lazy in work. I request you to please arrange to solve my issue
                +1 photos
                Jul 26, 2019
                Complaint marked as Resolved 
                My problem solved thanks to dealer owner nice man
                Hero MotoCorp customer support has been notified about the posted complaint.
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                  L
                  Lokesh_Rai
                  from Mumbai, Maharashtra
                  Jul 25, 2019
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                  Address: Allahabad, Uttar Pradesh, 211011

                  I am lokesh rai. I bought hero's maestro edge 125 from kanha motors allahabad on 22 july 2019. The scooter failed to start from the next day unless self is tried or kick for 3-5 minutes. Boot starts burning after riding for 15 kms or so. Mileage is less than 30 kmpl. Something makes sound while handle is turned left or right. Engine makes lot of noise even at normal speeds & a tick tick noise sometimes. All these observations in 3 days on a new scooter worth almost 75000 rupees. Please ask the company to take the scooter and give me back my full refund money.
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    A
                    alammanjur
                    from Mumbai, Maharashtra
                    Jul 25, 2019
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                    Address: RZ 914 Gali no 22 Tugalakabad extension, New Delhi, Delhi, 110019

                    I have purchase hero hf deluxe on 10-nov-18. Day 1 i am facing stating problem every time i am saying at the time of servicing but he told me there is no problem it's problem is resolve automatic after few months but today is finally not start. Only start with choke after closing choke stop engine.. Oil tank was full. Pls help to resolved this problem or process for replacement.. Otherwise i am going for strict action...
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the trouble caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      B
                      bsc_diwakar
                      from Pune, Maharashtra
                      Jul 25, 2019
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                      Address: 411057

                      I purchased a new hero maestro edge 110 cc. After two months of only getting the issue in the scooty. I asked the dealer to fully check the scooty and deliver to me. But after that also, i am getting issues in the scooty. Issues are.

                      Tire change within 6 months.
                      Two times battery change.
                      Having issues in the engine.
                      Engine oil leaking problem
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      Plzzzzz Don't buy hero scuty I have mestro edge and I have so much issue in the scuty the overflow problem are 1 frustrating the service centre employees also don't know what's the overflow 3 to 4 employees came just to install 1 small pipe like they are doing all engine work in lol # sanklesha service centre manmad district nashik
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                        R
                        Ravipep
                        from Mumbai, Maharashtra
                        Jul 24, 2019
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                        Address: 83, Mahalakshmi Nagar, Theethipalayam, Coimbatore, Tamil Nadu, 641010

                        I had took bike before 5 days now it's seem starting trouble in past 3 days.. also petrol tank cap found fully rust.. ur customer care person not giving response to my complaint..
                        Bike :HF deluxe
                        State: Tamilnadu
                        District: Coimbatore
                        Show room': GEM MOTORS
                        this is how ur QA certificate and pass the bike.. I need solution..
                        Ravichandran
                        [protected]
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        I had given my hero duet cg 07 bk 3847 at rajdhani service center raipur cg. As on 13th july 2019..but still nt getting any confirmation from from their end When i will got my vehicle..completely negligence.
                        Dear Sir,

                        Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          S
                          sambasivarao123
                          from Mumbai, Maharashtra
                          Jul 24, 2019
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                          Address: Thullur hero showroom, Guntur, Andhra Pradesh, 522237

                          Hai heromoto corp

                          My name is sambasivarao. I was taken a glamour vachile. There is no due amount. But they are not doing registration. The hero show room owner has given his franchise to another person. With out intimation they are doing like this. Daily i went there they not giving proper response. Whom will i approach please suggest or please forward my complaint to greevence. Daily they are told server problem, thumb attentication problem like etc... Please help me
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            V
                            vikaspp
                            from Noida, Uttar Pradesh
                            Jul 24, 2019
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                            Address: New Delhi, Delhi, 110044

                            Dear sir/mam
                            I just purchase a bike 4-5 months old now when i'm i was going for service center for serving the said you have to 3500 for overall serving. So can you please me tell one thing just within 4-5 months how can all the parts of my bike will damage whereas i, m always did serving on the time? Request you to please look into this and take an action again with the deals.

                            Email: [protected]@gmail.com

                            Contact no: [protected]
                            [protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
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                              M
                              manojbti
                              from Mumbai, Maharashtra
                              Jul 24, 2019
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                              Address: Opp. ITI, Mansa Road, Bathinda, Punjab, 151001

                              I bought a hf delux on[protected] from m/s. Raunak motors, bathinda (Punjab) via invoice no. 1140bf9s197. We were told that we will receive a call for choosing the registration number from the list of 50 numbers within 10 days but when we didn't received any call we contacted them many times but they said they will call. Now they choose the number themselves and communicated with us in a very bitter manner. The manager threats us and asked to make a complaint and do whatever. We just want to inform you about the communication manner of the manager as it effects the company reputation.
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                M
                                manishsolanki90
                                from New Delhi, Delhi
                                Jul 23, 2019
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                                Address: Neb Sarai new delhi, 110030

                                Dear sir/mam
                                I have some problems and issues in my bike from the first day i bought it. I have done 3 services and every time they make false commitment and waisting my time and money. I do field job, so it's very tough to do this type of job with a faulty vehicle. I can't go 2-3 times a month to solve my same issue again nd again. Everytime i go they say next time. Paint of my bike is going to fade from 2-3 places, bike do missing during riding, bike get off as i stop on red light instead of i always off the i3 technology. My self start and i3s not working for last 3 months and i complained on 14/05/19 but still no part available. Please do the needful. I will be highly obliged.
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,
                                Last 2 .5 Year I did Not Recived My RC Book So Plz Resend My RC Book ASAP
                                Dear Sir,

                                Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  P
                                  Pradeep mamidanna
                                  from Mumbai, Maharashtra
                                  Jul 23, 2019
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                                  Address: Bypass road , Bhimavaram, West Godavari, Andhra Pradesh, 534202

                                  My name pradeep, bought passion pro on 11th july 2019 in reddy and reddy showroom, bhimavaram, till now they didnt inform me about tr no until i visited and enquired about it
                                  Too worst receiving regarding customers and response

                                  They simply working without response towards customer...

                                  I am unsatisfied with ur staff regarding registration

                                  I had good opinion till now on ur company because of this it's has gone

                                  I won't come to your service centre

                                  They are taking 10 days no even inform to customer about tr until visited showroom

                                  Worst service provider
                                  +1 photos
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Hello, on 15th July 2019 i have given my bike for 5th service in hero showroom at ongole, but I was not at all satisfied with the service what they have provided and I have paid enough bill for the service. Even the dust is not properly wiped, but they have mentioned as water service. Hope you will resolve this issue.
                                  Dear Sir,

                                  We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    M
                                    Mirza Saif
                                    from Noida, Uttar Pradesh
                                    Jul 23, 2019
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                                    Address: home no-98/A/62 street no-15 chauhan banger new seelampur delhi, New Delhi, Delhi, 110053

                                    Dear sir

                                    I have purchase bike splendor+ on date 23.06.19 against chassis no. Mblhaw084khf07015 & bike no. Dl5scf4357, i am facing engine problem till date while i have done 1st service. Today i had gone service centre (Uppal motor) in noida sector 10. Now they are saying that engine (Piston) is not well. I want new engine of my bike as soon as possible.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear sir and Madam. I'm in thirumandurai hero Rani motors. Early morning my bike chain was fault. I was come morning 8:30 but mechanic come to 10:43. Now time was 11:40. Mechanic not clear my bike problem. He is se go to local service. I was watching tomorrow morning more more complaint in in this hero Rani motors
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. We have notified your complaint[protected] to our team and they will be in touch with you.

                                    Regards,
                                    Team Hero MotoCorp
                                    Sir mane 10/7/2019ko new bike le usme Agency se rear ad fornt while band ha dealer ke pass gaya to usne insurance ka claim Lena ko bola ha sir project agency ha broken ha insurance Kyu le lu bike ka chassis no. MBLHAW083K4F02945 ha. Bike ka ingine bhi mistake ha

                                    about engine noise - Comment #3494345 - Image #0
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                                      srujana potluri
                                      from Mumbai, Maharashtra
                                      Jul 22, 2019
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                                      Address: Velagalapalli, 534461

                                      Hello hero motocop, i am p. Lavanya from velagalapalli (V), chinthalapudi (M), west godavari district. And my area pincode is 534461.
                                      I would like to rise a compliant regarding money debating.
                                      I had brought a glamour motocop in finance from zaheer motors in chintalapudi. When i had 6months due of my finance, i had paid total due amount in (April 2019) and got the recipet from your person, then after few months i got all my paperwork related to finance but still every month my money was getting debited from my account.
                                      I had made several phone calls to the showroom from where i had brought, but the people are not even responding after clearing the dues, i. E., what you guys will not respond after clearing your bills??
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        R
                                        Ravidevarajan
                                        from Bengaluru, Karnataka
                                        Jul 22, 2019
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                                        Address: # 70/71, 4th Phase, Bommasandra Indl. Area, Jigani Link Road, Bommasandra, Bangalore - 560 099, Krishnagiri, Tamil Nadu, 635126

                                        My vehicle (Splendor i smart) is heavy noise coming in the engine 2nd service itself every service i have complaint the rao & khan motors (P) ltd - hosur up to 6th service problems are not solved completed still abnormal heavy noise but rao & khan motors (P) ltd - no response and very poor service
                                        I am already register the complaint at hero motor at gurgaon plant

                                        Request to take action immediately

                                        Other wise i can go other action
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
                                        Dear sir
                                        My name is deviprasad
                                        [protected]
                                        I purchased new hero passion pro 7th June 2019
                                        Chassis no MBLHAW012KHB66149
                                        Sri gopal auto center Chittoor
                                        Iam giving first free service[protected], they collected amount 529 rs.it is free service why they collected amount, pls give me clarification

                                        i am purchase from rao & khan motors (p) ltd - hero motocorp, hosur - Comment #3493000 - Image #0
                                        i am purchase from rao & khan motors (p) ltd - hero motocorp, hosur - Comment #3493000 - Image #1
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