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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 160

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S
Shish pal jajoria
Jul 29, 2019
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Address: Bikaner, Rajasthan, 334001

Respected sir/mam,
me shish pal year 2015 me meastro edge scooty li thi . time to time iski service bhi karwayi h eska screen shot atteched hai .
abhi iske engine me problem aa rhi hai mene hero agency Rajaram Dharniya agency me visit kiya unhone isko repair krne se mna kr diya unka khna h ki iski koi service nhi krwayi aapne. rural area me agency malhi auto mobile bhikhiwind me online service facility unavailable thi.
mene jo bhi service karwayi hai uski sabhi entry service book me enter hai.
wo ise manne me inkar kr rhe hai.
mene 2-3 bar agency visit kiya koi proper solution nhi diya gya agency dwara.
unka khna hai jahan aapne bat krni hai wha krlo kuj nhi ho skta.
plz jaldi se jaldi smsya ko hal kiya jaye...
+2 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    A
    Amita Karmakar
    from Imphal, Manipur
    Jul 29, 2019
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    Address: Sarashima,Belonia,south Tripura, Sarashima, South Tripura, Tripura, 799155

    I had bought xtrem 200r before 9 month ago and continously facing problem. 4 nos. Servicing already completed, but problem has not yet been solve your machiniques. Problem are as follows:
    1. After run 5 to 10 minutes the sound has going increase so loudly.
    2. After run 60km/h the bike has not stolen its smoothness and taking more gear.
    3. I am not satisfied to ride on this bike or not get smoothness like as my previous bike pulsar-150.
    Please do necessary to solve my problem
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    I have won 1gm Gold coin in the scratch code offer by Hero, but I have not yet got the coin since from Quality Hero showroom, Bengali Square, Indore, the Shwroom is also not responding well enough and not giving a proper answer, what do I do, please tell me about this, I am Ankit Chourasiya, contact no. [protected], email [protected]@gmail.com

    bike not run smoothly - Comment #3498119 - Image #0
    bike not run smoothly - Comment #3498119 - Image #1
    HeroMotoCorp's reply, Jul 30, 2019
    Dear Sir,

    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID [email protected] for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      S
      Shabhaz
      from Noida, Uttar Pradesh
      Jul 28, 2019
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      Address: A 72 Chawra colony housing complex, 201006

      Dear concern,
      I get the service of bike done through your service centre and changed the chain set and indicator but my problem is still the same again the chain set broke.
      If some kind of mishappening accured, then who will be responsible for it.
      Due to such carelessness people are getting fool.
      I have already paid 2250 for this after that also the problem remains the same and when i speak to your service centre they misbehave.
      Kindly provide some instant solution to this problem else i will take some strict action.
      +4 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Sorry to hear about the trouble you faced. We have notified your complaint[protected] to our team and they will be in touch with you.

      Regards,
      Team Hero MotoCorp
      My Bike Hero Splendor Plus i3s. Some time i3s is not working properly. I Complained about this problem but without resolved it Closed. My Request Id is[protected].
      Bike no. Jh09AP 4862
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        D
        Deep1380
        from Mumbai, Maharashtra
        Jul 28, 2019
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        Address: H-206A,Sector 63 GB Nagar Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

        I service my bike form dhansri motocrop sector 63 noida
        But i'm not satisfied with this service they changed me extra money for service i already activate joyride pack on my bike after this they charge my labor charge rupes 506. If labor charge applying then my joyride pack activation is not valid.
        Also my bike average is very very poor. I full my bike tank on 14979. And my bike tank empty on 15206 only full tank my bike run only 250 km. I set my bike average outside. It running good. But from hero service i'm fully dissatisfied. Please look on this topic. And taking labor charge from me if joyride pack is activated.
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

        Regards,
        Team Hero MotoCorp
        Sir
        My name is Rajan and i have Purchased a hero vehicle hf deluxe on date 2-6-19.and no one can call about rc an no plate. And he applied only RC tax and and putting wrong information in rc tax..about mobile no. And i recieved message my vehicle registration no..and he cannot prosses with no plate...so i cant recieve my Rc..so plese help ...us
        Dear Team
        I have purchased two wheeler Passion Pro purchased but it's seems gives too much problem in stand, engine and handle is cross and not locked properly.
        I have contacted dealer Raj Automobile Aurangabad MH but not getting response properly.

        Please look in to this and revert asap.

        Regards,
        Dhammpal
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          A
          Anushka Kumari
          from Mumbai, Maharashtra
          Jul 27, 2019
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          Address: Patel Nagar Road no 15, Ranchi, Jharkhand, 834002

          Hi,
          I just have one thing to say that your service is wurst.
          I have given my scooty for servicing at your service center in ranchi hatia singhmore branch but while delivery your persons has given the wrong vehicle to my driver when i have sent him back then they have given my vehicle that too when i have called them then they got to know that they have sent the wrong vehicle.
          I think this is something which is blunder and shows the casual behavior of your staff.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
          Dear Ma'am,

          We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
          My bike is 4 month
          Not self star
          Annd's reply, Jul 24, 2019
          Please solved my complaint
          My bike is 4 month we not self star
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            8
            8130362098
            from Mumbai, Maharashtra
            Jul 27, 2019
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            Address: Aman Motors E-2 Samrat Gali main road Sher pur chowk Khajoori khas extn Delhi ., 110094

            Sir meri gadi ki 5th service baki hai service centre wale kah rahe ki aapki gadi ki free service khatam ho chuki hai book me service card baki hai aur gadi bhi 12375km chali hai. Sir aapki complete site par 3500 complete hai jab usme se 2% customer ki sunwai hui hai to mera to pata nahi kab no aayega but sir aapko apni company badnaam kare me jyada acha lag raha hoga to hum kar bhi kya sakte hai bus itna ki aur logo ko hero ko ki bhi gadi na lene ki sala de sakte hai. Koi aur company ki gadi lo but hero ki mat lena kyoki ye service ke time bahut jayada charge karte hai aur kaam bhi nahi karte wo time gaya sir jab hero ek naam nahi brand tha but ab naam bhi kitne din rahe ga agar yahi halat rahe to kyuki aap logo ko time nahi hai customer ki sune ka aapki gadi sale ho gai bus baad me customer jaye bhad me. But kabhi ye socha hai is wajha se customer dobara gadi nahi lega. Maine apni problem bata di aapko jab aapko fursat ho...
            Kyoki aapki matlab [protected]@gmail.com e-mail address bhi galat bata raha hai.
            Regards jitender sharma delhi
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
            Glamour Fi Bike engine Problem .Return the car if the engine dose not solve the problem .high authority

            service provider mistake - Comment #3497883 - Image #0
            Bapi Gazi's reply, Jul 28, 2019
            Glamor Fi Cell Date 24.07.2019
            Mai apne bike ki 5 service krva chuka hu lekin Jo complaint the starting se wo abtk khtm nhi hue jb b aata hu yhi khte hai 2 din chalao thik ho jayege lekin nhi hote, , battery ki problem the starting se kbi battery wale k pas bhejte hai kbi kahin..preshan krdia bilkul hi bekar kaam krte hai
            Undaunted Malania's reply, Jul 23, 2019
            All staff are too lazy
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              R
              R.a.j
              from Anjar, Gujarat
              Jul 27, 2019
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              Address: K.r comlax app. Jhansi rani garden udhana Surat, Surat, Gujarat, 394201

              Hi,
              Splender+ i3s the bike aside light problem on after 10 day, so we complain to dealer he tel to came first service than svale your problem, but not svale the problem, than come second service we tel to the service man check the side light problem, he check than tel to me sir ok now, 1 day ok next day comes same problem,
              My name - mahendra saini
              My contact-[protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
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                9
                9468473938
                from Mumbai, Maharashtra
                Jul 27, 2019
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                Sir i purchased hero splendour plus bike from jai auto mobile bhiwani haryana on 07 nov 18 on occasion of festival diwali.
                The performance of bike is very poor. The deficiencies are
                The tyres are very weak
                Sokar are not working properly
                Not giving average
                Looseness of parts
                No good response by hero showroom and service center.
                Sir what i should do.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
                9468473938's [Complaint's author] reply, Aug 1, 2019
                Date of purchase- 07 Nov 2018
                Name of dealer-Jaya automobiles hero motorcorp bhiwani (harayana)
                Name of owner- Sonu Verma
                Mobile no.-8529523412
                [email protected]
                Motorcycle- Hero splendor+( self-drum-cast)
                Registration no. HR16V 1901
                Chassis no.- MBLHAR089JHL46688
                Engine no- HA10AGJHLA1991
                Dear Sir,

                Thanks for sharing your details. We have notified your complaint[protected] to our team and they will be in touch with you.

                Regards,
                Team Hero MotoCorp
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                  S
                  Soamnath Tiwari
                  from Mumbai, Maharashtra
                  Jul 26, 2019
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                  Address: kannongopura south bahraich, Bahraich, Uttar Pradesh, 271801

                  महोदय सूचित करना है कि जब से मैन हीरो hf डीलक्स खरीदी है तब से 5 सर्विस करवा चुके हूँ, एक बार भी ठीक से धुलाई नही हुई, पॉलिश नही हुई, बरसात का महीना है, रोड पर भरे पानी मे गाड़ी निकालने पर बन्द हो जाती है और स्टार्ट नही होती है।
                  इसे दिखाने की लिए एजेंसी गया वहां कोई सुनवाई नही हुई।
                  कस्टमर सर्विस बेकार है आपकी, जबकि 5 साल की वारंटी कंपनी देती है किस बात की वारंटी।
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
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                    N
                    Nakul Parjapati
                    from Noida, Uttar Pradesh
                    Jul 26, 2019
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                    Address: Village Mouzabad tehsil patoudi distt. Gurgaon, 122001

                    Pleaese provide my bike is very very damage for engine problm and mantenance problem please solution this bike i am so very angry man pleaese sir maam solution this bike please sir this bike... Is very condition week... Sir maine ye bike gurgaon autoneeds agency se purchase ki thi vha koi nhi sunta hain mere main bhut presan hu is bike se please khuch solution nikalo sir.. Pleaese hath jod k vinti hain mere apse my no. [protected]
                    +1 photos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sanjaydhiman71
                      from Jammu, Jammu and Kashmir
                      Jul 25, 2019
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                      Resolved

                      Address: Kacha bazar, Ambala, Haryana, 133001

                      Dear sir,
                      Today we doing our 3rd service from Balaji automobiles ambala cantt they are doing negligence in service and do not properly tight the engine oil nut and all the oil flow on the road and my scooter runs without oil approx 5km Service center atmosphere is also not good as workshop all machines very lazy in work. I request you to please arrange to solve my issue
                      +1 photos
                      Jul 26, 2019
                      Complaint marked as Resolved 
                      My problem solved thanks to dealer owner nice man
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        L
                        Lokesh_Rai
                        from Mumbai, Maharashtra
                        Jul 25, 2019
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                        Address: Allahabad, Uttar Pradesh, 211011

                        I am lokesh rai. I bought hero's maestro edge 125 from kanha motors allahabad on 22 july 2019. The scooter failed to start from the next day unless self is tried or kick for 3-5 minutes. Boot starts burning after riding for 15 kms or so. Mileage is less than 30 kmpl. Something makes sound while handle is turned left or right. Engine makes lot of noise even at normal speeds & a tick tick noise sometimes. All these observations in 3 days on a new scooter worth almost 75000 rupees. Please ask the company to take the scooter and give me back my full refund money.
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          alammanjur
                          from Mumbai, Maharashtra
                          Jul 25, 2019
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                          Address: RZ 914 Gali no 22 Tugalakabad extension, New Delhi, Delhi, 110019

                          I have purchase hero hf deluxe on 10-nov-18. Day 1 i am facing stating problem every time i am saying at the time of servicing but he told me there is no problem it's problem is resolve automatic after few months but today is finally not start. Only start with choke after closing choke stop engine.. Oil tank was full. Pls help to resolved this problem or process for replacement.. Otherwise i am going for strict action...
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the trouble caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
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                            bsc_diwakar
                            from Pune, Maharashtra
                            Jul 25, 2019
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                            Address: 411057

                            I purchased a new hero maestro edge 110 cc. After two months of only getting the issue in the scooty. I asked the dealer to fully check the scooty and deliver to me. But after that also, i am getting issues in the scooty. Issues are.

                            Tire change within 6 months.
                            Two times battery change.
                            Having issues in the engine.
                            Engine oil leaking problem
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                            Regards,
                            Team Hero MotoCorp
                            Plzzzzz Don't buy hero scuty I have mestro edge and I have so much issue in the scuty the overflow problem are 1 frustrating the service centre employees also don't know what's the overflow 3 to 4 employees came just to install 1 small pipe like they are doing all engine work in lol # sanklesha service centre manmad district nashik
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                              R
                              Ravipep
                              from Mumbai, Maharashtra
                              Jul 24, 2019
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                              Address: 83, Mahalakshmi Nagar, Theethipalayam, Coimbatore, Tamil Nadu, 641010

                              I had took bike before 5 days now it's seem starting trouble in past 3 days.. also petrol tank cap found fully rust.. ur customer care person not giving response to my complaint..
                              Bike :HF deluxe
                              State: Tamilnadu
                              District: Coimbatore
                              Show room': GEM MOTORS
                              this is how ur QA certificate and pass the bike.. I need solution..
                              Ravichandran
                              [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              I had given my hero duet cg 07 bk 3847 at rajdhani service center raipur cg. As on 13th july 2019..but still nt getting any confirmation from from their end When i will got my vehicle..completely negligence.
                              Dear Sir,

                              Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                S
                                sambasivarao123
                                from Mumbai, Maharashtra
                                Jul 24, 2019
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                                Address: Thullur hero showroom, Guntur, Andhra Pradesh, 522237

                                Hai heromoto corp

                                My name is sambasivarao. I was taken a glamour vachile. There is no due amount. But they are not doing registration. The hero show room owner has given his franchise to another person. With out intimation they are doing like this. Daily i went there they not giving proper response. Whom will i approach please suggest or please forward my complaint to greevence. Daily they are told server problem, thumb attentication problem like etc... Please help me
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                We are sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  vikaspp
                                  from Noida, Uttar Pradesh
                                  Jul 24, 2019
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                                  Address: New Delhi, Delhi, 110044

                                  Dear sir/mam
                                  I just purchase a bike 4-5 months old now when i'm i was going for service center for serving the said you have to 3500 for overall serving. So can you please me tell one thing just within 4-5 months how can all the parts of my bike will damage whereas i, m always did serving on the time? Request you to please look into this and take an action again with the deals.

                                  Email: [protected]@gmail.com

                                  Contact no: [protected]
                                  [protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    M
                                    manojbti
                                    from Mumbai, Maharashtra
                                    Jul 24, 2019
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                                    Address: Opp. ITI, Mansa Road, Bathinda, Punjab, 151001

                                    I bought a hf delux on[protected] from m/s. Raunak motors, bathinda (Punjab) via invoice no. 1140bf9s197. We were told that we will receive a call for choosing the registration number from the list of 50 numbers within 10 days but when we didn't received any call we contacted them many times but they said they will call. Now they choose the number themselves and communicated with us in a very bitter manner. The manager threats us and asked to make a complaint and do whatever. We just want to inform you about the communication manner of the manager as it effects the company reputation.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We would like to investigate the issue. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      M
                                      manishsolanki90
                                      from New Delhi, Delhi
                                      Jul 23, 2019
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                                      Address: Neb Sarai new delhi, 110030

                                      Dear sir/mam
                                      I have some problems and issues in my bike from the first day i bought it. I have done 3 services and every time they make false commitment and waisting my time and money. I do field job, so it's very tough to do this type of job with a faulty vehicle. I can't go 2-3 times a month to solve my same issue again nd again. Everytime i go they say next time. Paint of my bike is going to fade from 2-3 places, bike do missing during riding, bike get off as i stop on red light instead of i always off the i3 technology. My self start and i3s not working for last 3 months and i complained on 14/05/19 but still no part available. Please do the needful. I will be highly obliged.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,
                                      Last 2 .5 Year I did Not Recived My RC Book So Plz Resend My RC Book ASAP
                                      Dear Sir,

                                      Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        Pradeep mamidanna
                                        from Mumbai, Maharashtra
                                        Jul 23, 2019
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                                        Address: Bypass road , Bhimavaram, West Godavari, Andhra Pradesh, 534202

                                        My name pradeep, bought passion pro on 11th july 2019 in reddy and reddy showroom, bhimavaram, till now they didnt inform me about tr no until i visited and enquired about it
                                        Too worst receiving regarding customers and response

                                        They simply working without response towards customer...

                                        I am unsatisfied with ur staff regarding registration

                                        I had good opinion till now on ur company because of this it's has gone

                                        I won't come to your service centre

                                        They are taking 10 days no even inform to customer about tr until visited showroom

                                        Worst service provider
                                        +1 photos
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Hello, on 15th July 2019 i have given my bike for 5th service in hero showroom at ongole, but I was not at all satisfied with the service what they have provided and I have paid enough bill for the service. Even the dust is not properly wiped, but they have mentioned as water service. Hope you will resolve this issue.
                                        Dear Sir,

                                        We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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