Hero MotoCorp Complaints & Reviews

I went to the shiv service station dwarka at 01/07/2019. They tell me ur cluch plate ha been damaged & changed it. I went today for change clutch plate. At your service center no any auto engineer was available. Your service center mechanic tell me u change whole clutch plate assembly and mobil. Then i request to him what r % of assembly damaged he not reply with satisfactory answer. I tell him for no mobil change he tell me when clutch plate change then mobil is also change. I don't changed to my veh mobil. And now he is repaired of my bike is very poor.

I have purchased a splendor + motorcycle 4 months ago. Every part of that bike is defected. Its self start is not working on that particular day. Every day i was supposed to go to that showroom. Yesterday while coming from market the horn was not working, and suddenly self also stopped, bike stops while moving. I said the service person to replace the battery as it is in warranty. 10 day have already gone... The battery is still not replaced... I request to change the battery as fast as possible as i have problem in attending coaching.

Dear sir/madam
I am vijay singh purchased two wheeler hero maestro edge 2018 on 19/9/2018 from upper indica motors chirawa jhunjhunu (Raj.)

Reg. No.:- rj18bs8149
Model name :- maestro edge (Cast wheel)
Chassis no.:- mbljfw017j4h12243
Engine no.:- jf33abj4h11014

From day one i am having problems with the fully hero maestro edge the damage in road accident i am having same problem because this is not yet prepared me issue when i contacted the senior person of this service centre he told me that
When i told then about my hero maestro edge problem they rudely answered me. That day my scooty
I am extremely disappointed with the service of my hero maestro edge vehicle if you want to know all services detail of my hero maestro edge

Thank you dear sir/madam

I have purchased passion pro 110cc bike from one of hero show room tee pee motors nilambur, as on 03/08/2018 and all of services done from bike point, manjeri

Bike being break down on[protected] due to engine failure (Mechanic says that oil supply to head was interrupted)
Please note that all of the services done on date (5 free services, one paid service)

Bike given to 'bike point, hero sales service&spares,...

Sold a condemed vehicle eng no:ja06etkgd12447, chassis no:mbljaw115kgd08435. Was sold by cynosure manik's auto centre.
Sales done by gita ([protected]).
Brand new vehicle with less than 50km run seized to function. The vehicle stopped with a huge noise from engine and seized to move or start after that.
Vehicle was first taken to hitech hero i was issued a job card with no[protected]rjc[protected] on 15th june 2019. Hitech with its very poor service quality delivered the vehicle and with again less than 5km run from the workshop then same noise occured from engine and the vehicle seized to function again.
Then the vehicle was taken to cynosure manik's auto center at belghoria via job card no 629 on 20th june 2019. Since then the vehicle is there and no progress has happened.
I am fed up and as my bike was taken on auto loan i have already paid 2 months emi without riding the vehicle and spent already rs 3129 behind toing the seized vehicle from one service center to other.
I want the damarage for the harrasment and want the vehicle ready as early as possible as i am loosing my service with the locomotive.

Dear sir,
I am the regular customer of your company, when i purchase the bike, that time onwards i am coming to hero showroom for services, but i am not satisfied with the service of your macanic man, either they have less experience or they are taking as casual to the customer, even though service center dont have spare parts when customer required. As i am spending every alternate month around 600 rs. Its request you to please dont waste our valuable money casually. Thankyou

महोदय
निवेदन है की ग्राहक ने २०१८ सितम्बर माह में श्याम मोटर्स, फतेहपुर, उत्तर प्रदेश से हीरो आई स्मार्ट ११० बाइक खरीदी थी, जिसका एक माह के अंदर १७०० किलोमीटर इंजन सीज हो गया था जिस पर डीलर ने इंजन की मरम्मत हुयी थी, लेकिन गारंटी के दौरान उसका इंजन नहीं बदला था, और बेवकूफ बना दिया था ा पुनः जून २०१९ में इंजन पूरी तरह ख़राब हो गया है, उक्त घटना क्रम से यह प्रतीत होता है की इंजन में मैनुफैक्चरिंग कमी थी ा जिससे एक वर्ष के अंदर दो बार बाइक का इंजन ख़राब हो चूका है ा अतः श्रीमान से की ग्राहक की बाइक इंजन बदला कर नया लगाया जाय, ताकि उचित न्याय हो सके ा अन्यथा की स्थिति में ग्राहक न्यायलय की शरण लेने के लिए मजबूर होगा ा

आप का
जय कुमार
VILL PARADAN
PO SELAWAN
MO [protected]

I parchase a bike earlier this month and i got registered in rto on 12/06/2019.
Since i initially posted in mandore that's why i parchase a bike from hero motorcorp shree ram motors model is hf deluxe. But after a week i was transferred 200 km away from jodhpur so i requested him number of times for number plate to courier it and taking responsibility for it but after too many conversations he is not sending me my number plates and make nonsense execuses. So what i will do because it's impossible for me to go there as i will only free on sunday and showroom is closed on sunday.

I won a helmate from sanskar hero motor showrum indore sayaji square...
Showrum provide me cheap healmate but coupan is showing you won hero healmate.. I just want to replace with hero helmate...
I told showrum manager but manager told me we are provide every costomers this company healmate...
My name is sumit lowanshi
Email id [protected]@gmail.com
Contact no [protected], [protected]
Showrum name sanskar hero indore

I have purchased hero duet from sarathy bikes thiruninravur-602024 on 06/02/2019. Within 4 months vehicle self start stopped functioning, when taken to the service center they judged it might be battery problem.
Till date no action is taken by the center for replacement of the same and my vehicle is idle for more than 6 days.
Should i take this issue to next level.

Dear sir/madam,

With due respect i am sibu balmiki one of your customer from durgapur, west bengal and this is to inform you that i was purchased one bike hero cd delux
Having chasis no - mblhar205jgf11782 and vehicle no - wb40 ak 8028 from your durgapur dutta hero showroom on[protected]. I serviced my bike on[protected] on free service period, but the service man broke my battery cover during the time of service and do not disclosed or share with me for this mistake. When i check my bike after service i saw broken battery cover and request them for change, but after so many excersice they giving me idea for insurance claim and approx charge for rs-350/-.

Sir i humbly requesting you that kindly look into the matter and do something for free charges for my battery cover due to service man fault.

Thanking you
Sibu balmiki
Mob-[protected]

Greetings for the days sir/madam
This correspondence is in regard that i, sachin, resident of nagina (Bijnor) bought hero maestro (Up20bj4763) in the last of the nov month 2018 from kavita motors bijnor. Recently my scooter's battery and its wiring is not functioning proper and for this i have visited sarvodya motors, noorpur (Bijnor) 2-3 times and left my scooters there for more than 4-5 hours each day but the staff is very careless and not giving proper response. They also charged upon me privately for relay change whereas my scooter is still under warranty. The battery has been out of order and not working. They did not change battery and told a long procedure. A strict action must be taken against such authorized service centres. Awaiting a quick action.
Warm regards
Sachin
[protected]

Dear team

I am a service advisor in maruti, i have a one bike hero splendor plus which i have done service 6 time kalra and shiv ganga center, nihal vihar and peeragarhi.

But i have a same issue in pickup low. Every time he will say everything ok and last service said that clutch need overhaul.

And am also contact complaint no. Mrs. Dikhsa is a contact person and she said that why are you not done same service center and am said that am not get satisfaction so am search other dealer for satisfaction but not resolve the concern. And mrs. Dikhsha is not ready to listen our concern and said that you also complaint to hero moto corp.

My bike within 1 year service period they are demanding charges from me.

Regards
Apul tiwari
[protected]

Dear team

I am a senior manager in samsung, i have a one bike hero splendor which i have done service 5 time and in which 2 times they have given me service without job sheet creation from my near service center aman automotives vijay nagar bye pass ghaziabad.

But i have a same issue in bike-very low average & black smoke. I have wasted my lots of money due to average.

My bike within 1 year service period they are demanding charges from me.

Also they denied service in sunday after 12 pm they said that they have take 90 bikes now can't do service in same day.

Hero is good brand but i totally frusted by service.

Regards
Rahul
Mob no-[protected]

My complant against to aman automotives
Address : 184, shivpuri, vijay nagar, ghaziabad - 201009 my bike repair for accident claim and i will receive my bike 02/11/2018 and bike is almost ok but my bike wheel lock not in my bike i will say agent where is my wheel lock he say i will search and provide you 1 month later he not provide my my wheel lock then he is commitment for me against wheel lock i will provide for you 1 free bike services and today is not complete commitment plz help me and strict action against them.
Detail mention below,
Kuldeep kumar - bike no up14cv8246
Email i'd [protected]@gmail.com

Respected sir
I can purchase hero hf-deluxe
I can call and four time visit hero agency but he can told me not available accessories and helmet but i can see all material available in agency
Mr. Mishra speak not available material in agency but he is given other customers provided all accessories. I can told tomorrow i can go back my home town delhi
Thanks
Chhaya shukla w/o anil kumar toward
[protected]

Today's i'm going to raj motors, delhi for my passion xpro bike 4th service.
My bike's head light bulb is fuse off. So that they advised me to change bike bulb. And they told me that i have to pay something 200 ₹ for bulb.
When i was see my bill... I was.. Shocking that, the bulb price is 105₹ and they also add another amount off bulb labour charge which was 70.80₹.
It's not fair...
If they told me that our bulb is only 105 ₹ and labour charge is 70.80₹ then i purchased the bulb from there and put it in my bike in 20-30₹ from out side bike service shops.
I'm totally not satisfied.
They are not taking oil charges while filling oil in engine then how can they charge for bulb labour during free bike service period.
Thanks.

Dear sir/madam,
I am ashok kumar purchased two wheeler passon xpro on 15th may 2018 from upper india trading co. Rajdhani enclave pitampura new delhi.
Reg. No. Dl1s ad 4729.
Model no. Passion x pro red black.
Chesis no. Mbljas048jgd02521.
Engine no. Ja06etjgd06580.
From day one i am having problems with the hero passon xpro engine problem like smoking, pickup, and noising sound from engine. After that i have continue services with shiv service station sector 1 dwarka new delhi-110075, but still i am having same problems because this is manufacturing issue, when i contacted the senior person of this service center, he told me that you go to singla automobiles plot no. C-3/9 phase-2 industrial area mayapuri new delhi-10064, to check the engine. When i told them about my passion xpro bike problems, they rudely answer me. That day my bike did not receive for service. I have also the letter given by shiv service station (Service sechdule) shiv service station dwarka., in those days called many times to service center and hero customer care after 10 days received to service my passion xpro bike to singla automobiles they repaired it and given me 6500/-rs. Bill, after 15 days again same problem. I have informed the service center and they have make it ok. After 2nd day again this complaint repeats, they have make it ok.
Now on 26/06/2019 same problems i have given my passion xpro today 26/06/2019 time 4:30 pm to single automobiles mayapuri delhi.
I am extremely disappointed with the service of my passion xpro vehicle. If you want to know all services details of my passion xpro bike then you check by my registered mobile phone [protected].
I have registered complaint to national consumer my docket no. Is 1408890.

Customer name: ashok kumar
Registered mobile: [protected]
Address: wz-a/59 street no.4
Uttam nagar new delhi-11000 :

Hero,
From day one i am having problem with
The hero splendor plus of wheel wobbling but arc motor says this due to new tyre.
After that i have continue service with singla agencies but still i am having same problem because this is manufacturing issue.

Reg no - dl3sau1600
Model - splender plus
Km-6576
Dod - 29/06/18

Jagdish kandpal
[protected]

I have purchased a hero passion pro motorbike on 12th june 2019 from u s hero sigra varanasi. After 01 week battery of the bike have got discharged. When i contacted the dealer, he told me that go to m/s abhishek automobiles nadesar to check the battery. When i told them that i have purchased the hero bike from you, why i visit any other shop for battery checkup. They rudely answer me that we cant do anything. I have visited the shop m/s abhishek automobiles, they told me that this time we have to close the shop. That time was 5 pm. They told me come tomorrow 11 am.
Now the horn, light and speedometer of my bike not working due to battery in a bike of 10 days old.
This is the quality of hero bikes in india and this is the service of their dealers.