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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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M
manish 2361
from Ludhiana, Punjab
Jul 11, 2019
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Address: prem nagar, Faridkot, Punjab, 151204

I have purshased hero hf deluxe motor bike dated 28.1.2019 from dhingra motors. Moga road, kotkapura. But yesterd. I am travelling our this new purchased bike few kilometer my this bike engine autometic off. But not start agaun. Mh bike speed 80 kilometer. And my bike engine autometic off.. On bypass road.
So i am immidiately visit with bike concern hero agency at dhingra auto i attend mr sunny and naveen dhingra. He is miss behavoir on me...
Hero MotoCorp customer support has been notified about the posted complaint.
Jul 11, 2019
Updated by manish 2361
I Have Purshased Hero HF Deluxe Motor Bike Dated 28.1.2019 From dhingra motors.moga Road, kotkapura .But Yesterd .I Am Travelling Our This New purchased Bike Few Kilometer My This Bike engine autometic off.but not start again .my Bike speed 80 kilometer .and my bike engine autometic off ..on bypass road.
So I Am Immidiately Visit With Bike Concern Hero Agency At dhingra Auto I Attend Mr sunny and naveen dhingra .He Is Miss behavoir on me ...and i w complaint in last 6 month .but not solution.
Jul 30, 2019
Updated by manish 2361
I have purshased hero hf deluxe motor bike dated 28.1.2019 from dhingra motors. Moga road, kotkapura. But yesterd. I am travelling our this new purchased bike few kilometer my this bike engine autometic off. But not start agaun. Mh bike speed 80 kilometer. And my bike engine autometic off.. On bypass road.
So i am immidiately visit with bike concern hero agency at dhingra auto i attend mr sunny and naveen dhingra. He is miss behavoir on me...
Complaint Status
[Jul 11, 2019]
Hero MotoCorp customer support has been notified about the posted complaint.
Updated by manish 2361, Jul 11, 2019

I Have Purshased Hero HF Deluxe Motor Bike Dated 28.1.2019 From dhingra motors.moga Road, kotkapura .But Yesterd .I Am Travelling Our This New purchased Bike Few Kilometer My This Bike engine autometic off.but not start again .my Bike speed 80 kilometer .and my bike engine autometic off ..on bypass road.
So I Am Immidiately Visit With Bike Concern Hero Agency At dhingra Auto I Attend Mr sunny and naveen dhingra .He Is Miss behavoir on me ...and i w complaint in last 6 month .but not solution
Dear Sir,

Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Given a bike for 2nd service was not delivered in time

Bike name:
HFDelux
Showroom name;
Phoenix motors
Near ngri
Secunderabad
When I reach cash counter for gate pass, the person at counter misbehaved when I asked for detail of bill, his way of talking is too bad,
The girl next to him asked for satisfaction code before giving gate pass even check my mobile,
Then what is the mean for satisfaction code if she check mobile

The service person behaviour is good
Dear sir i have already complaint numbered[protected] on heromotorcops complaint portal. But i have not get any solution for it.Dealer is not providing my bikes R.C. I have bought bike since feb 2019 from Chittosho motoros sirhind road patiala.it is impossible to drive bike without R.C
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    P
    Pushpan Goud
    from Mumbai, Maharashtra
    Jul 11, 2019
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    Address: chandanagar,Hyderabad, Hyderabad, Telangana

    I bought bike on 28th june in sai suman motors chandanagar but till now they did not provide any papers regarding tr number, then how can we ride a bike on the road? As if we robbed from somewhere, they do not even bother about customer. That is their responsible to call the customer and inform if there is any delay, but the sad thing is they are not even responding if i call.
    Let me see how far you resolve my problem.
    Thank you
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, and Dealer details on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
    Washing bad.
    work not complete
    Not satisfied work.
    Jagdish Auto veraval
    Head se awaaz aa rha hai
    Ak aur bar ye complain Kiya tha per problem theek nahi hua
    Extra time take and while serving my bike taking too much time in doing other bike servicing.broke one of my headlight which I had bought new yesterday.all the parts are also not tightened.worst work service was not good at all.
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      H
      Hoshiyar DESHWAL
      from Delhi, Delhi
      Jul 11, 2019
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      Address: Faridabad, Haryana, 121005

      Sir, i purchased a hero splendor bike in march 2017 & the bike was running only 18000 km and the engine of my bike making a sound i was gone to mechanic those will say the bike needs a new piston all my bike service will done in hero service center please solved i'm student and i was in big problem sir my bike will single hand drive but i don't know how this problem will face from bike
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Hoshiyar DESHWAL's [Complaint's author] reply, Jul 12, 2019
      Please share your email I'd
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        M
        Mohdnoor
        from Haldwani, Uttarakhand
        Jul 9, 2019
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        Address: dara wali masjid chodhry sarai sambhal, Sambhal, Uttar Pradesh, 244302

        In our safe area hero motors and his employees who are connected to the financial side are constantly fraud with the people and fooling the people, these people did the same with me ₹ 295 irregularly cut from my account i want to tell you if this money does not come back to me then i will take this case to the social media or take it to the courtroom shame should be given to you
        +1 photos
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          A
          arvind0766
          from Basi, Punjab
          Jul 9, 2019
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          Address: RANBIR HERO,SHERPUR CHOWK,GT ROAD,LUDHIANA,PUNJAB., Ludhiana, Punjab, 141010

          Team hero
          This is abt service level of hero dealer. I have purchased hero x passion on 5 july, i got delivery with low air pressure in both tyres, handel was eas bend to one side, without pdi. Now without any call thay have punched my registrition no. Kindly call on [protected] as i have so many more issues to discuss with you abt this pathetic experience.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
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            J
            jeet8181
            from Mumbai, Maharashtra
            Jul 9, 2019
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            Dear all,

            I am using impulse bike since 2013 and i like the so much this hero product, but whenever it is come to change the spare parts it is challenging to me another things since yesterday my bike is with shradha auto for changing valve kit but no one cares to see that things today i went and quarrel with them thne now they started working on it. Ao it is very painfull for thos kind of pathetic service not expected from hero.

            Please look in it.

            Regards

            Jitendra joshi
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              M
              Mr. Ranjit PANDA
              from Haldia, West Bengal
              Jul 9, 2019
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              Address: 713323

              Dear hero motor customer care team,

              This has reference to the above subject that a hero glumour fi purchased from avik motor at asansol on 05.05.2019 and after few days a irritating sound coming from engine & it is continue developing.

              While i was visited for first service at avik motor service centre, after service, they are unable resolve the problem and technician said this sound is common.

              Therefore, request to take necessary action to resolve the same as per commitment of hero motor on engine guarantee.

              Thanking you
              With regards
              Ranjit panda
              [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

              Regards,
              Team Hero MotoCorp
              Hello,
              I had given my bike for service and they have misplaced the engine chain sprokcet cover. They have given an acknowledgement stating they would request for the new cover and soon replace once it is procured. But still its been one month and they have not replaced it yet.

              heavy sound come out from my glamour fi during riding above 60 km/hours - Comment #3482947 - Image #0
              heavy sound come out from my glamour fi during riding above 60 km/hours - Comment #3482947 - Image #1
              heavy sound come out from my glamour fi during riding above 60 km/hours - Comment #3482947 - Image #2
              heavy sound come out from my glamour fi during riding above 60 km/hours - Comment #3482947 - Image #3
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                R
                rajnissh wilson
                from Mundi, Madhya Pradesh
                Jul 9, 2019
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                Address: Ho.No-B/24 PHASE 2 NATURECITY SAKRI ROAD USLAPUR, Gautam Buddh Nagar, Uttar Pradesh, 495001

                Hello I am from bilaspur chhattisgarh I have pleasure.on 06/06/2019 I came to the service centre for routine.after 1month some issue in my scooty I want to the service centre to check it now the workshop person told that some button will be change but before service all the parts work properly. I dought oil will be not change.we talk to the service manager he couldn't given the satisfaction answer.and her behaviour will also not good.please solve my problem.he said after 1000km oil will be became black but his advisers suggest to me to change the oil may be oil will be not change.what we do it's a HERO image issue .
                Please do the need full
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                Apologies for the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                Regards,
                Team Hero MotoCorp
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                  P
                  Pandiyan Devendran
                  from Namakkal, Tamil Nadu
                  Jul 9, 2019
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                  Address: SVS MOTORS, PUDUKOTTÀI, 622301

                  Dear sir,
                  I àm purchased hero pàssion pro one yeàr before, 4 services done làst service i àm complàint some issues pàrticulàrly engine noise problem, but not solve any problem, dày àfter tomorrow i will go 5th service, so pleàse done all my problems, take the action..
                  Thànk you sir...
                  Vehicle number: tn55 bc 4377
                  Service compàny: svs motors, pudukottài, tamilnadu
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Sorry to hear about the trouble you faced. We have notified your complaint[protected] to our team and they will be in touch with you.

                  Regards,
                  Team Hero MotoCorp
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                    I
                    Indu Bisht
                    from Delhi, Delhi
                    Jul 8, 2019
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                    Address: Flat no. 120 A top floor Suraj Apartment Pul prehladpur New Delhi-44, New Delhi, Delhi, 110044

                    Hero Duet bought in September 2018, from the date of buying its in regularly basis in service . Its automatically stop in traffic or in mid of road while driving. Several time the maintenance was done by the Arc motors
                    till date but I am not getting satisfactory solution. From my point of view this product is having any manufacturing issue and it need to be replaced because after changing the parts and lots of maintenance the issue is still same . The vehicle even new but in 8 month it almost repaired due to the above issue 10-12 time.
                    Being a working female I am not able to go regular for maintenance every time of this vehicle and, many times I was escaped from accident due to this problem. but after so many repair/maintenance the issue is same. So please help me out for this.
                    +1 photos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Not responding, giving false number to check whether job has been done, not understand the issues described in job card, really hope less - prativa mothers Dange chock pune
                    Dear Ma'am,

                    We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      S
                      Sandhu Surjeet
                      from Mumbai, Maharashtra
                      Jul 8, 2019
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                      Address: Main Batala Road Near Kanwar Filling Sation Opp Chopra Refrigrator Godown Amritsar, 143001

                      Hello Dear Sir Madam

                      I Have Purshased Hero HF Deluxe Motor Bike Dated 29.06.2019 From Rishab Auto Batala Road Amritsar But Yesterday I Am Travelling Our This New purchased Bike Few Kilometer My This Bike Front Tyre is Bubbling But Bike is 30 speed kilometer Front Tyre is Cut off on the front Wheel
                      So I Am Immidiately Visit With Bike Concern Hero Agency At Rishab Auto I Attend Mr Aman Arora He Is Miss behavoir on me And Abussing Me I am very Shamfull And gone Our Home
                      plz Look Into The the Matter do the needful plz My Front Tyre Replace priority basis
                      Regards
                      Surjit Singh
                      M [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Ma'am,

                      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      Dear Sir,

                      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
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                        B
                        Bikash Kumar Mohanta NXT
                        from Mumbai, Maharashtra
                        Jul 7, 2019
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                        Address: Baripada, Mayurbhanj, Odisha, 757038

                        I go to the hero service centre but i am not satisfied on his/her behaviour.
                        They are very much angry and misbehave me.
                        They are also talked me, if i register a complain, they are kill me. So i am afried on his/her behaviour.
                        Therefore i want complaint against that service centre.
                        Please accept my complaint, and carefully read it. Be fast try to know about this.
                        +1 photos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          A
                          Ashiesh Mittal
                          from Mumbai, Maharashtra
                          Jul 6, 2019
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                          Address: 46, sec 4 udaipur, Udaipur, Rajasthan, 303001

                          Dear team,
                          I have meastro edge, model 2016 and registration number is rj 27 bb 8777. All services of my scooter done at authorized service station (Manama motor sec 5, hiran magri, udaipur). You can check my service record.
                          On my last service i feel there is oil leak from engine and call to service center for the same. But i surprised after there responce, thay told me that this is my mistake, it was may b stone damage while driving and told me to change chamber. I make visit other service station to inderstand this problem and also done proper and close check. There is no hit mark of any stone and whitout any hit mark how can is possible to damage such hard engine. It was any mistake which is done by staff or service boy and owner try to hide.
                          Engine is main part or any motor and thay ask me to change chamber. Please check and do the needful or i have to go cunsumer court for the same.
                          Regards
                          Ashish mittal
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret the unpleasant experience. With respect to your complaint[protected] raised via Call Center. Our team is already working on your concern and will call you back to share an update.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            Rubalpunj
                            from Bareilly, Uttar Pradesh
                            Jul 6, 2019
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                            Address: Bareilly, Uttar Pradesh, 243001

                            I purchased my bike in october 2018... It has been some around a year old bike splendor (Up25 cb 4233). I got all the services on time and have paid all the bills.. I have all the receipts with me. When i took my bike for the last fifth service, the service guy told me that there is a problem in so called piston in engine, the sound of the engine was not up to mark. They told me install the new block kit after 30 day or may be more than that and told me that i will have to pay some around 1000 rs for the recovery. Now thats horrible! Why should i pay a single money when i got all my services on time... I am not going to pay any extra money except the charges for engine oil else will go to the consumer forum... Help me plssss... I am not so rich to afford such expenses... Hope the company will pay attention to my problem and will get back to me will the better solution as soon as possible...
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            We regret the unpleasant experience. With respect to your complaint[protected] raised via Dealer is closed. We request you to kindly contact your dealer for assistance.

                            Regards,
                            Team Hero MotoCorp
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                              T
                              Tarun Parsoya
                              from New Delhi, Delhi
                              Jul 5, 2019
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                              Address: E-179 MADIPUR COLONY NEW DELHI-110063, New Delhi, Delhi, 110063

                              Sir / madam,
                              Before submitting my complain it will be relevant to go though following facts.
                              (I) on 09.06.2019 i had handed over my mastro edge (Dl-4s dh 2612) to authorized dealer of hero motocorp ltd namely namely shiv ganga automobiles, peeragarhi, new delhi – 110 063 because it seems to be some engine issue as the scotty stopped suddenly on roads.
                              (Ii) on 19.06.2019 shiv ganga automobiles returned my scotty.
                              (Iii) on 02.07.2019 i have to again handover my mastro edge (Dl-4s dh 2612) to shiv ganga automobiles, peeragarhi as the sudden stoppage problem was not sort out & engine oil leaking from my scooty. On 02.07.2019 (Evening) shiv ganga automobiles returned by scooty & handover me invoice no. 11461cg19v6521 dated 02.07.2019 for rs. 400. To my surprise when i tried my scooty it was again stopped suddenly & i have again handover the scooty to shiv ganga automobiles, peeragarhi on 02.07.2019.
                              From above it is crystal clear that the problem started in my scooty on 09.06.2019 which is not sorted out till date. The dealer gives me false assurances and always added a new problem in scooty on query. The way of dealing with my complaint is totally unprofessional and unacceptable. As professional ethics i need your intervention as the same is not sorted out from last two months.
                              Tarun
                              Mobile no. [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the unpleasant experience. With respect to your complaint ([protected]) raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                              Regards,
                              Team Hero MotoCorp
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                                T
                                Tanish nolkha
                                from Mumbai, Maharashtra
                                Jul 5, 2019
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                                Address: Sanganeri gate akashdeep motors, Bhilwara, Rajasthan, 311001

                                Sir this is to inform u that i had complain three to four times in hero corp. but no one is respond my request. So i request u to plz resolve my problem and kindly change my bike parts.
                                Complain registered on 1 july 2019
                                My complain no. Is[protected]
                                Owner name lalit vyas
                                Bike name - passion pro
                                Bike no. - RJ06 US 8723
                                +1 photos
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. With respect to your complaint[protected] raised via Dealer. Our team is already working on your concern and will call you back to share an update.

                                Regards,
                                Team Hero MotoCorp
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                                  S
                                  Shaima Shihab
                                  from Angamali, Kerala
                                  Jul 4, 2019
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                                  Address: Zenhas,Near ramanatukara service co.op.bank farook college, Kozhikode, Kerala, 673632

                                  Sir, i bought a maestro edge scooter two years back from dealers of ramanattukara branch, kozhikode, kerala. Since then we have been suffering with it. This week itself we faced problem many times. It was under maintenance at "bikenbikes"
                                  Ramanattukara, but couldn't be rectified. Please take immediate action or we will be filing a case in consumer court
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    C
                                    Cheturaddy
                                    from Mumbai, Maharashtra
                                    Jul 4, 2019
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                                    Address: MARULASIDDESWARA bike show room, Ranebennure city, haveri district, Karnataka state, 581208

                                    Myself chetan ningaradder. I brought splendor plus i3s bike on 30/07/2018. All services has completed on doing last service, it has problems like while shifting to reserve mood like that it will made, it has problems with petrol flowing. Is told all the issues to show room people but still the problem is there.
                                    Show room name marulasiddeswara, ranebennumber city, haveri district, karnataka state.
                                    My contact details,
                                    Chetan ningaradder
                                    Ph: [protected], [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                    Regards,
                                    Team Hero MotoCorp
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                                      K
                                      KB Kiran Bhagat
                                      from Surat, Gujarat
                                      Jul 3, 2019
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                                      Address: Surat, Gujarat, 395009

                                      Respected sir...
                                      This is to inform you that bike is not running properly inspite of regular servicing as well checked by service authorised person too.
                                      9 time bike given to service for same problem...
                                      But still problem unsolved.
                                      Even as of now bike at service centre of adajan (Surat) job no:[protected]rjc[protected]

                                      Do needful for the same to solve it or replace the bike.

                                      Thanks.
                                      Kiran bhagat
                                      [protected]
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                      Regards,
                                      Team Hero MotoCorp
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                                        hardik0411
                                        from Mumbai, Maharashtra
                                        Jul 5, 2019
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                                        Address: A 504 rajipa greenland resodency, Viratnagar, Ahmedabad, Gujarat, 382350

                                        I have hero x trim bike.
                                        Last 3 time i service from ur ragestered work shop name is keshav auto at ahmedabad nikol branch.
                                        But they were not abal to resolve my problem.
                                        And i suffer it today my bike turn off on running mode so i hv late entry in my office
                                        My bike number is GJ01 PK 3919

                                        Same complain i claim to hero work shop last 3 time but still not resolved... so i m suffering yet
                                        Please resolved it as soon as possibel
                                        And give me revert it back

                                        PLEASE RESOLVED MY PROBLEM
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We regret the inconvenience caused to you. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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