Hero MotoCorp Complaints & Reviews

Dear sir
I have given my motorcycle extrem sport for service at ranjeet motor manpada thane west.
But here the management people are not responsible for the job taken by them as i have given my motorcycle job no.407 on 18/7/19 at 3pm. They said you will get your bike on 19/719. But when i ask at what time they said by evening 6pm i said ok. And left the bike for the service work.
On friday i came and found the service station is closed. I called him on next day saturday to know my motorcycle is ready or not but the answer what i got was horrible as the person who picked up the phone said there is no bike by the number you gave i said to check he said ok i will call you but the whole day passed and there was no call..
I called again now one lady picked up the phone she said still your motorcycle job is not done and the work will get finished by on 21/7/19 sunday. Today on sundays there was no call so i came and found at the service station that still the work is pending. And the time is 4.58pm. And the response what this people's are giving to the customer is horrible. As they are working in government jobs. And not bothered of anything.
If this type of service hero motocorp is giving then it is very very shameful for the company who says he is the number one in motorcycle manufacturing company.

Today[protected] i have visited sameer automobile biswan sitapur up for my bike service. Labour working in centre use my bike petrol for cleaning up the parts of the bike. When i said not use my bike petrol. Staff tell us i always use customer bikes petrol or give me rupees for kerosene oil otherwise you can go. Service center supervisor shobhit mishra said to me do whatever you want. He said here for cleaning up the all parts of the bike you have to pay either petrol or money. When i said i will complain he rudely behaved and said you can't do anything. Service center owner said you can go to the other center i will not serve you. You can verify this by contacting today's all customer he served. My bike number up 34 as 0804. Please take hard action against the owner and shobhit mishra by whom this type of the activity takes place in this service center.
Thanks
Kafeel ahmad khan
[protected]
Kafeel. [protected]@gmail.com

I have purchased a hero pleasure from up automobiles roorkee and visited the workshop for a servicing (Amc) on 21st july. An employee sitting near the job card preparation area, mr. Raghuraj pal (Service supervisor, up autompbiles roorkee) misbehaved with me when i am talking to him politely. I have seen him talking to people very rudely and behaving very unprofessional. I have seen him having verbal spat with innocent local people while servicing. Strict action should be taken against him.

[protected]

While going for 4th servicing at garage chaudhary motor contact no. [protected] khurja, bulandshehar, 203131, mr. Chotu attended my bike up14dv1553. He demanded extra money for cover my 4th service because of my bike km 10271. He told me if you give me 1000 rs i will be consider as 4th service otherwise if you not give money considered as 5th service. While i have denied the same. He was dose miss behaved with me

Bought new vehicle passion bro last month 16.06.2019 from kvs showroom at sundrapuram, coimbatore. First day to still bike problem heavy having. When i left for first service my bike at kvs showroom that time also i say starting problem & whenever start my bike i have to put choke 3 & 4 time for bike engine start. When i put first gear very high sound is coming from gear box. Recent last 1 week vehicle running condition automatically engine off condition coming this vehicle not satisfaction for me.
My bike number tn99 q3884
Regards,
M. Raja
Coimbatore
[protected]

As per the subjected matter, I have a Hero passion xpro in black colour. DL11SW9826 I have some problem in my bike from my third service. I have already complained in service centre where I complete my service on time to time. Their reply for my complaint is very shocking.

The problem in my bike is written as follow:-

1:-When I ride my bike on the speed of 40 to 50 km/h, then bike wheel is touch with internally and damage my wheel due to this my bike average is very low about 35. .i visit service centre from my date of purchase to service to till date. But their (Mr Vijay) nothing solve my problem. Kindly resolve my wheel problem ASAP.
Regards
Harish Kumar tripathi
Mob [protected]
Vehicle no DL11SW9826

My hero duet engine 2 time engine siezd and dealer are not work my bike his oil low level and all time service time 15 -20 days scooty fault am buy very difficult emi pay buy a scooty but he is not work..
Dealer address jamison's hero motocorp samana 147101 patiala punjab...
And no any spare part available his workshop and market spare part not allowed and am scooty work market then warranty ended.. Why

Dear sir,
My vehicle only 2 month to buy. But all chrome parts has a rusting problem and i was reported at dealer but they not response me. Then what i do, how i suggest anyone to buy new bike from hero show room, and i was going 1st service then i told him but they not response and i was also going 2nd service but then again they not response me then i was not doing service there. Please do needfull. And also siencer cover are rust off.

Thank you

Address: jagdish automobiles,
Veraval junagadh highway,
Near devka river,
Veraval-362265

Dear sir,

I was buying a new vehicle from jagdish hero show room veraval 3 months ago and in vehicle all parts are rust off. When i going to show room for rust off solution but no response from there. And they told me that no parts are cover under warranty please do need full my vehicle are new then why not cover under warranty. I also doing 2 service at dealer and complain about rust off. All chrome parts are rust off. What i do please do solution urgently.

Thank you
Address: jagdish hero showroom,
Near devka river
Veraval junagadh highway,
Veraval -362265

Dear sir,
My vehicle only 2 month to buy. But all chrome parts has a rusting problem and i was reported at dealer but they not response me. Then what i do, how i suggest anyone to buy new bike from hero show room, and i was going 1st service then i told him but they not response and i was also going 2nd service but then again they not response me then i was not doing service there. Please do needfull. And also siencer cover are rust off.

I bought this maestro edge last year in february. I used to have each service on time but these service are not of any use because their is the problem of getting engine oil finish. No proper average as hero says "65 km/l" their is no such kind of average.This is all ### the company says. Now again i faced the same problem the engine get seized between the route. If this thing will happen again and again with me . If this product is not up-to the value why are you selling things. There is no reply of emails .This is the final time i'm texting you email. If still there is no reply then i'll file a case in consumer court with all my proofs.

Regards
abhishek bhardwaj

Today i have carried out service of my pleasure bike at up automobile roorkee. After the service i found some starting problem. I asked them to rectify. For which they agreed. But later they said that i have to wait till lunch is over. Whereas mechanic was very well present but denied to do so. Same matter i have informed to manager. He also said the same.
There is no board showing lunch time duration.
It's a small work but they are adamant to provide service.
Overall point is the mechanic should have checked the same. Which he has not done. That shows he is not a professional. How hero company giving permission to this type workers.

Respected sir,

I am feel very sorry to say that from last 15 days i have been trying to change my self kit from your service provider tohana 125120 but every time they saying we have not available this kit kindly again visit here. Sir tell me how may i face this issue and how much long time. Kindly resolve it asap.

Thanks & regards
Mr. Vijay
Cont - [protected]

I bought hero duet vx model on date 10/03/2019and then after one month my scooty battery not working properly we inform to agency and he is saying your bttery not charging properly.so it is not our fault it is your fault.at the present he is taken my battery and says battery is totly dead.and saying we replace your battery.now time is more than one week and no response is coming from agency.
So kindly request you to please replace my battery.

Thanking you
Kb kapri
Mob.no.[protected], [protected]

Hai sir,

In gopal auto stores, kadapa service[protected] chain set damage vehicle hero showroom mechanic say i will change new chain set rs.900/- now this day[protected] the vehicle service in hero gopal auto stores, kadapa showroom mechanic boy say to change the chain set immidatley sir but i say the new chain set change below year he is no response and go and asked the mechanic supervisor we do no sir he say irresponsibility. And[protected] hero showroom lady call he say feedback call sir i will say my problem she say my manager call you today sir i say i will complaint hero company madam. But the manager is no call me sir.

Thanking sir

N. Venkatesh
Ap04ah6177
Phone. [protected]

The hero agency's scratched card is going to be a duplicate of the hello agency that has been hacked by the agency. I have been going through a teenage agency for a couple of months because I have a helmet of my banana banerker paresha ker rhe he. I am a person from a site 25 km from Iliye, I am very proud of him, so he has always welcomed my hero's helmet diligently, thank you

Meri byke ki battery 8 month me hi kharab ho gai, aur maine battery ko replace me de diya meri byke ki battey replace hokar ajency wale ke pass aa gai but hmare byke me lagane ke liye hmse 300 se 400 rupye maanga ja rhaa haiii hmne pucha ki battery warranty me haii to usne bola ki hme itna paisa do to lagayenge warna nhi denge jayo jha complain karna haiii kar lo hm dekh lenge, sir hm bahut hi paresaan haii kripya kar ke meri help kre thank u MERI BYKE KA Rgi.- no- hai - UP 53 DB 1328.

Sir,

I have brought a “glamour vehicle from your authorized dealer m/s banu automobiles pvt, h. No.7 — 1-636 bhanu envlave, beside esi hosptial, erragadda, hyderabad 500 036

State code 36. Vide their invoice no.10168bb19s dated 13/03/2019. And was delivered by m/s hari om motors, jagathgirigutta, hyderabad 500037 vide their delivery challan no.528 dated 13.3.2019.

From the day one the digital meter has failed to show the exact reading of the fuel, when the vehicle is ignited the meter flickers and is not stable in the showing the fuel gauge. I have address this to the showroom sales person mr. Ramu, and he has pass the buck saying it is nothing concerned to sales and should talk to service department, i did talk to the service manager, who said the since the vehicle is new it will automatically set in while the vehicle is used. As on today my said vehicle is 121 days old and i have driven for 2800 kms only. Till now i have availed 2 # free service and my digitial meter problem is yet to be fixed.

I have visited the showroom/service as much 12 times in these 121 days to get my digital meter problem fixed, but in vain.

Today i have availed my second free service and again raised the meter issue to the concerned service personal, i was shocked to be informed that i have to change my digital meter as it is not covered in warranty.

I have gone through line by line your warranty terms, where it is clearly says meter covers under warranty. And more over i have observed this issue and brought to the notice of your authorized dealer m/s hari om motors, jagathirigutta, hyderabd 37 on 15.3.2019 i. E the second day after taking the delivery of the said vehicle, only to be informed that the meter issued will be resolved. As of today the problem still persists.

I have chosen to buy a vehicle from the house of hero motor corp due to f its integrity and its stable performance in the indian market. I feel i am wrong in my decision to chose a vehicle from hero motor corp.

I am deeply hurt by the atrocious ’ behavior of the sales and service personals at hari om motors, were in i was treated like am at their mercy.

May i request the concerned authority of hero motor corpn to address this issue and help me to fix my digital meter issue and regain the confidence i have in hero motors.

With warm regards

Ganathe sai ([protected])

Yesterday mrng 9:05am i will give my bike Hf Delux 2nd service i am saying 4 complents in my bike i am go to service centr evng 6:30pm delvery my bike very very worest service in ongole assocate hero service center at the same time i will pay in my bill they not give me bill paper and my bike delvery give to me water wash person no one respond to me

Glamour fi bikes stopped in middle of the road. On 10th july 2019 i gave it for service. I told about two problems but they did not solve the problem. Actually at the first time of service i told them about my problem they did not react. Service is not good. Ipurchased bike from bhanu motors in hyderabad erragda area. Six time i visited to their show room, every time they check and said ok, but my problem was not solved