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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 168

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P
Pinki 26
from Noida, Uttar Pradesh
May 25, 2019
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Address: GOGAGATE CIRCLE, 334001

I have a maestro. I done service in two times but today I face problem.. Before service my bike proper work.. 18 may I done service and after service my meter, self start, horn all are closed than 20 may I done service but today my bike self start is closed .. I face problem than self start is not work …please solve my problem as soon as possible….
Hero MotoCorp customer support has been notified about the posted complaint.
Hi,

We would like to investigate the issue. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    R
    Ramavatar Gaur
    from Delhi, Delhi
    May 24, 2019
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    Address: Ramavatar s/ o SHIV KUMAR GOUR Mataji road village rol pin 341027, Nagaur, Rajasthan, 34001

    Sir i'm very disappointed from the performance of new hf deluxe ibs bike.
    Engine is making noise just after first service.
    Engine quality is very poor.
    Crank of engine is start to make noise very badly just after 10 days of purchashing.
    I feel that company had sold a defected piece to me.
    Plz short out my problem.
    I am very grateful to you.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Ramavatar,

    We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

    Regards,
    Team Hero MotoCorp
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      A
      Aditya1988
      from Surat, Gujarat
      May 23, 2019
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      Address: Shri Balaji motors, Sai kutir society, udhna Magdalla Road, vesu, surat, Surat, Gujarat, 395007

      Buying maestro from shri balaji motors, vesu, surat was the worst experience. Mileage is very low. Battery exhausted within 1.3 yrs with low usage of 1800 kms. And the dealer is telling me to change it by paying 1650/-. Then why you guys cheat people with your 5 yr warranty gimmick. Any battery in the market has at least 2+2 warranty. I would recommend not buy hero products.
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear sir,
      Self starter many time not work.
      I am change but problems not solved.
      Pls solved starter problems or exchange bike.
      HeroMotoCorp's reply, May 27, 2019
      Dear Dileep,

      We would like to investigate the issue. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID [email protected] for our team to assist you.

      Regards,
      Team Hero MotoCorp
      Dear Aditya,

      We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

      Regards,
      Team Hero MotoCorp
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        T
        tusharppatil
        from Pune, Maharashtra
        May 22, 2019
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        Address: S NO. 10, SRV NO. 88, BEHIND POONAM PETROL PUMP MANGADEWADI, Pune, Maharashtra, 411043

        Dear sir

        My vehicale no mh12mg6816

        Name sanjeev r agarwal

        Pune

        I have give my vehicle on 18/05/2019 at 9.15 am for serving at saideep wheels pune,

        They committed delivery time on 18/05/2019 5.30 pm, when i reach at service center for pickup vehicle they said vehicle not ready because of heavy load please collect on monday 20/05/2019,

        After collecting vehicle on 21/05/2019 i found problem in clutch setting. I smart technology not working, actually before servicing no problem in i smart technology, they created while serving,

        When i go to service center on 22/05/2019 today for soling problem they said, for solving problem taking an 1 hour and more time to repair.

        I want know while serving what they done, why i spend my time for service center mistake,

        That means there no value of my time and money,

        M - [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sanjeev,

        Apologies for the unpleasant experience. We have noted your complaint[protected]. We will get back to you shortly.

        Regards,
        Team Hero MotoCorp
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          A
          ashish chadar
          from Noida, Uttar Pradesh
          May 22, 2019
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          Address: Shubhasnagar sagar, Sagar, Madhya Pradesh

          Sir,

          I have purchased a bike splendor+ on 04.06.2018. Now my bike chain set gives a noisy sound & also very loos. When i complaint to service centre, but engineer not give me satisfaction answer. And till date 5 service done my bike both time i am not satisfied by the service. & it will not give me feedback form regarding service.
          In future i am not buying hero bike & also give suggestion my relaitve not purchaise any hero bike in future. No dught bike is very good but yur service center is very poor.

          Thanking you
          Ashish chadar
          [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          May 24, 2019
          Updated by ashish chadar
          My bike problems handles sacups problem chain noisy engine etc.please solves ...
          May 26, 2019
          Updated by ashish chadar
          mp 15mz 4637 splender+bike
          Dear Ashish,

          Sorry that we gave you a reason to be upset with us. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

          Regards,
          Team Hero MotoCorp
          [protected]
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            R
            from Mumbai, Maharashtra
            May 21, 2019
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            Sir, I have bought a hero super splendour bike from Nirmala Automobile Bishnugarh HAZARIBAG on dated 22/03/19.I have done my first servicing on dated 21/05/19.They make Unclear bill of engine oil Rs.258.But after printing online bill of Rs 258.they make changes munually by adding Rs 220 for oil boosting. and they charged us 478 rupees.I am. In doubt that they are making fool by giving munually edited bill and making higher charge by us.
            +2 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Rupesh,

            We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              S
              Sengai
              from Mumbai, Maharashtra
              May 21, 2019
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              Address: S.Raja,periya veethi,saravanampatty,coimbatore-641035, 641035

              I am raja from coimbatore my vehicle no tn38av4725 mobile no[protected] i am doing all service in mrg moto corp ganapathy coimbatore, my vehicle oil leakageand oil dry in engine side and noise problem come from 2017 to now i gave more money service charge but problem not clear service person and manager all unknowledge person many parts changed cylinder, head, valves 2times but oil leakage problem not clear i want one solutions
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Raja,

              We highly regret the inconvenience caused. We have noted your complaint[protected]. We will get back to you shortly.

              Regards,
              Team Hero MotoCorp
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                S
                Sengai
                from Mumbai, Maharashtra
                May 21, 2019
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                Address: S.RAJA ,83,Periya veethi ,saravanampatty,coimbatore-641035, 641035

                I am raja from coimbatore my two wheeler notn38av4725 i am doing all service in mrg motors ganapathy, coimbatore, my problem oil leakage and noise, oil dry in engine same problem came from2017to 2019 i lose more money. But my problem not clear i informed service center manager mr biju many time he told new reason all spare parts change i want solution, he told hero bike engine life only 80, 000to 85, 000km but i am change valve, cylinder, timing chain and many parts but oil leakage not stop now mr biju told connecting rod will change, and silencer change this is not reasen that service all person unknowledge person. He told all time parts change but not service i informed customercare and doing mail but not receive reply please give one good solutions to me (My money more waste)
                Thank you
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Raja,

                We highly regret the inconvenience caused. We have noted your complaint[protected]. We will get back to you shortly.

                Regards,
                Team Hero MotoCorp
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                  N
                  Naveen Kumargupta
                  from Delhi, Delhi
                  May 20, 2019
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                  Address: Vihaan Motors, 4-Vishnu Vihar, Jansath Road, Near Surendra Nagar, Muzaffarnagar - 251001 (U.P.), Muzaffarnagar, Uttar Pradesh

                  Respected sir/ma’am
                  I am naveen kumar gupta, from muzaffarnagar (U. P.[protected]. I have purchased a bike i. E., super splendor from vihaan motors, muzaffarnagar on 17/05/2019.
                  At that time they told me to collect bill and insurance after few days and when i went there to collect it, the staff members didn’t treat me well. They are so rude with me. The behaviour they have shown is not appropriate.
                  Hoping for an early response.

                  Mr. Naveen kumar gupta
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Naveen,

                  We are extremely sorry for the inconvenience caused. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                  Regards,
                  Team Hero MotoCorp
                  Service ke liye 2 baar aaye hai agency me lekin abhi sevice nahi hui hai Bolte hai 7 AM par aayo
                  Hello sir, I'm Arun Naidu from Nagpur. I bought HF Deluxe bike a year ago. Now thee bike has started to dysfunction. Like it stops working in between especially while driving . And it also releases smoke when it gets stopped. I did complaint this to the employees and even the dealer but they refuse to repair it. Kindly help me.
                  Thank you.
                  Hi sir my vehicle hero splender ismart 110
                  I'm regularly serviced in nellore sarayu service center, sir my vehicle reading 19000 but service center record 51000, sir my vehicle in case any engine problem warranty .
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                    B
                    BIDROHI SINGHAROY
                    from Mumbai, Maharashtra
                    May 19, 2019
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                    Address: Maa Ambe Warehouse, Old Delhi Road, Bhadua, Dankuni, 712311

                    I was bought a glamour motorcycle from auto palace (Dankuni, hooghly, w. B.) in june'18. It was a serious problem in battery, against too many hurrusment.in feb'19 finally hero was replaced the battery from exide. But from mid of the april i was suffer from this again. Today (19.04.2019) i was communicate with auto palace service centre. They charged the battery say it was ok for ride. But from same day evening i was faced same problem. Is this value for money?
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We regret the trouble caused. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
                    I buy a scooty, hero plessure after a week I got a problem from engine and oil leakage from petrol tank
                    Mothukuri Vishnu Murthy's reply, May 16, 2019
                    Please respond fast sir, showroom persons not respond
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                      M
                      Mk Pareek
                      from Mumbai, Maharashtra
                      May 19, 2019
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                      Address: Shivaji colony gali number 6 newai district tonk rajasthan., Tonk, Rajasthan, 01438

                      Hello, I am mukesh Pareek form Newai district tonk Rajasthan, I purchased a Hero HF delex bike from nakoda Hero motors chaksu district Jaipur Rajasthan date on 1/02/19 my bike number is Rj 26 SW6068.
                      I called this dealer that give me my RC but dealer is not satisfied me I am not drive without RC any where so please urgently solve my problem.

                      Thanks with regards
                      Mukesh Pareek
                      [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Mukesh,

                      We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                      Regards,
                      Team Hero MotoCorp
                      I'm giving my scooty in body shop of himgiri hero in jhilmil industrial area .. he promised me to get back my scooty within 10- 15 days .. but now their is no work do in my scooty already 15 days cross . But no work done however my scooty also submit here.. im complaining in service center but they cannot give proper respose to me. Please help me

                      hf deluxe ibs/ dealer is not giving me my rc. - Comment #3438194 - Image #0
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                        S
                        Sohail1274
                        May 18, 2019
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                        Address: 841301

                        I have purchased a new bike yesterday. The Dealer told us once we buy a bike from his showroom the hero company will provide to us a 1 gram gold or a new helmet by getting a message in your mobile.and u have get this message but URL show error. The URL of
                        is Mention
                        http://m.hmcl.biz/Q/s.ph...
                        Kindly check this url and new update for me i am always with hero deah ki dhakan
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sohail,

                        We would like to investigate the issue. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
                        I bought mestro edge 110cc on decmb 2016 . The problem araised in the engine. And our vehicle is in under waranty . Kindly take such action again this miss happening.

                        regarding reward complain - Comment #3438187 - Image #0
                        Crankshaft noise from engine in my splendor plus bike...I have complaint to the dealer but they not do anything in bike...
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                          tiger 1111
                          from Mumbai, Maharashtra
                          May 18, 2019
                          Resolved
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                          Resolved

                          Address: Zulu park near sbi bank Hazaribagh Jharkhand, 825301

                          16/5/2019 ko maine bike hazaribagh zulu park laxmi automobiles m service k liye diya jo problem k complain kiye the wo thik nai hua hai bike k 1 din rakhne k bad jb bike wapas mila r bola gya k problem solve ho gya hai jbki self se start karne p katak k zore se awaz ate hai jb hm call puchne i liye kiye k mere bike repair ho gya hai t wo galat tarike se bole k ap complain kiye kiye phir bole k apke bike m engine m problem hai uske bad bole k 2 din k bad parts nai hai uske 1 hours k bad wo call karke bole k bike thik ho gya hai aa kar ke jaye bike hm ghar p laye thode der bad phir problem hone laga agar yahi hote rha age ki karwaye coat se karege kyoki mere bike warranty period m hai avi 9 month ho rha 6800 km bike chala hai time to time servicing karwaye hai uske paper v hai phone p jo bat hua service center k worker se uske call records v hai mere pas m jald se jald mere complain p karwaye nai karege t agla faisal coat se karege bike reg no jh02av3111
                          May 18, 2019
                          Complaint marked as Resolved 
                          My problem company bad response
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          May 18, 2019
                          Updated by tiger 1111
                          I Go to court and high court n consumer court
                          Hi,

                          We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                          Regards,
                          Team Hero MotoCorp
                          Its been one month, i do not have any updates from the dealer. april 20th 2019 i have given my two wheeler to the service center, as per the slip, they have given 30th will be agreed delivery date. today (17th May 2019) also i do not have any update on the same.

                          passion xpro bike service complaint - Comment #3438230 - Image #0
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                            S
                            Sham2699
                            from Mumbai, Maharashtra
                            May 17, 2019
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                            Address: Vpo thopia tehsil balachaur distt sbs nagar, Shahid Bhagat Singh Nagar, Punjab, 144521

                            Hello sir,
                            I sham sunder from balachaur.
                            I bought hero splendor + and number is pb32x 8873 newr about 1.5 year ago. But i faced issues of chain set just after 2 months from the date when i buy this bike. I asked to the agency manager at balachaur distt sbs nagar, punjab.
                            He asked me please use for some months after that we will solve ur problem. Now 1 month ago i went for service they replace my chainset with new one. But after 1 month i am still facing that same issue of chainset. And its sound is very irritating. Now they are saying that these are the normal things and often comes to the bikes. What is this sir?
                            Can you please tell me that any bike which was buy 2 months ago and it’s chainset got damaged.
                            Please reply as soon as possible.
                            Otherwise i will go for consumer court’s help
                            My mobile nimbu is +[protected].
                            And they also saying that now company gives only 5 free services. But when i buy my bike there are 6 services mentioned on my service book.
                            Now please tell me what will happen to my 6th service?
                            Thanks
                            Sham chaudhary.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sham,

                            Apologies for the unpleasant experience. We have noted your complaint[protected]. We will get back to you shortly.

                            Regards,
                            Team Hero MotoCorp
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                              J
                              Janmejaypandey
                              from Mumbai, Maharashtra
                              May 17, 2019
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                              Address: Katehari, Saraymamrej, Allahabad, Uttar Pradesh, 221503

                              Sir main janmejay pandey aditya motors phoolpur see glamour fi 03 nov 2018 ko kharida tha jiska engine no ja06egj9j00811 hain aur classic no mbljaw01xj9201014 hain iski 3 sarvish ho gya hain 20 april 2019 se battery chargeing problem hain main hero ki sabhi shop par dikha chuka hain aur dekhne ke bad ajensiy vale bole ki engine ka koyal ka issue hain aur abhi tak meri gadi ban nahi pai jisse have bahut problem ho rha hain ap se anurodh hain ki jald se jald banvane ki kripa kare
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              May 17, 2019
                              Updated by Janmejaypandey
                              Jald se jald banvaye
                              Dear Janmejay,

                              Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                              Regards,
                              Team Hero MotoCorp
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                                Mithali Naidu
                                from Mumbai, Maharashtra
                                May 17, 2019
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                                Address: Nagpur, Maharashtra, 440035

                                Hf deluxe that i own, bought from ashutosh automobiles, nagpur, registered mh 31 az 9323 has been repeatedly facing servicing problems and after repeated complaints in writing and verbal both yet, i am not receiving proper assistance from the dealer.

                                My vehicle is still eligible for 5th free service and i would want all problems fixed in that servicing
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Mithali,

                                We regret the unpleasant experience. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                Regards,
                                Team Hero MotoCorp
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                                  Ajmal Mohamed
                                  from Thiruvarur, Tamil Nadu
                                  May 17, 2019
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                                  Address: Pandaravadai, Thanjavur, Tamil Nadu, 614205

                                  Dear sir
                                  I bought 3 years back passion pro. Problem is engine very noisy i asked technical person. He said engine chain problem. Just 26000km only crossed.
                                  I think this is defecti've unit.

                                  So i need service and spare replacement free of cost.

                                  From the beginning to till now i faced many problems.

                                  Thankyou
                                  Shagul hameed
                                  Hp. [protected]
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Shagul,

                                  Sorry to hear about the trouble you faced. Please share your Registered Mobile number, Dealer details and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                  Regards,
                                  Team Hero MotoCorp
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                                    Manjushri Sarna
                                    from Gadarwara, Madhya Pradesh
                                    May 16, 2019
                                    Resolved
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                                    Resolved

                                    Address: 254/3 Mukherji nagar, Indore, 452015

                                    2016 me maestro edge li thi 12000km chli h or company walo ne usme engine fault btaya h or hmse 8, 700rs. Mang rhe h thik krne k jbki 5years 50000km ki warranty hero company deti h usk baad b engine me 12000km chlne pr fault agya mtlb ab hme next hero ki gadi lene me sochna pdega or hero ka suggestion krna bnd krna pdega bcz company hmari bilkul b help nhi kr rhi h call lgao to busy rhta or by chance receive ho b jata h to baat puri hone ke pehle call cut ho jata h abhi majburi me hme gadi dena pdi h company me kyuki ye company hmari jra b help nhi kr rhi h or ab hmko next action mjburi me lena pdega "consumer forums" me complaint krk isliye pehle hum apse mail krk help mang rhe h agr yaha b nhi sunte h to hme next decision lena pdega😡2016 me maestro edge li thi 12000km chli h or company walo ne usme engine fault btaya h or hmse 8, 700rs. Mang rhe h thik krne k jbki 5years 50000km ki warranty hero company deti h usk baad b engine me 12000km chlne pr fault agya mtlb ab hme next hero ki gadi lene me sochna pdega or hero ka suggestion krna bnd krna pdega bcz company hmari bilkul b help nhi kr rhi h call lgao to busy rhta or by chance receive ho b jata h to baat puri hone ke pehle call cut ho jata h abhi majburi me hme gadi dena pdi h company me kyuki ye company hmari jra b help nhi kr rhi h or ab hmko next action mjburi me lena pdega "consumer forums" me complaint krk isliye pehle hum apse mail krk help mang rhe h agr yaha b nhi sunte h to hme next decision lena pdega😡
                                    May 16, 2019
                                    Complaint marked as Resolved 
                                    2016 me maestro edge li thi 12000km chli h or company walo ne usme engine fault btaya h or hmse 8, 700rs. Mang rhe h thik krne k jbki 5years 50000km ki warranty hero company deti h usk baad b engine me 12000km chlne pr fault agya mtlb ab hme next hero ki gadi lene me sochna pdega or hero ka suggestion krna bnd krna pdega bcz company hmari bilkul b help nhi kr rhi h call lgao to busy rhta or by chance receive ho b jata h to baat puri hone ke pehle call cut ho jata h abhi majburi me hme gadi dena pdi h company me kyuki ye company hmari jra b help nhi kr rhi h or ab hmko next action mjburi me lena pdega "Consumer forums" me complaint krk isliye pehle hum apse mail krk help mang rhe h agr yaha b nhi sunte h to hme next decision lena pdega😡 Email : [email protected] Contact : 9479648337 Please solve my problem fast otherwise i'll file F.I.R Against hero company..and Shop owner
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    May 16, 2019
                                    Updated by Manjushri Sarna
                                    Mp09ub5855

                                    Contact: [protected]

                                    Jld se jld hmari problem ko solve kriye nhi to hme mjburan consumer forums me apki hero company ki complaint krna pdegi 12000km chli h sirf or engine me fault agya ye koi choti baat nhi h.
                                    Dear Manjushri,

                                    Sorry to hear about the trouble you faced. We have noted your complaint[protected]. We will get back to you shortly.

                                    Regards,
                                    Team Hero MotoCorp
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                                      tiger 1111
                                      from Mumbai, Maharashtra
                                      May 16, 2019
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                                      Address: Hazaribag, 825301

                                      Maine passion xpro bike 30/7/2018 ko bike purchase kiya uske 2 month bad se h problem karne start ho gya laxmi automobiles hazaribagh se bike liya tha waha servicing k liye diye t hm bike m problem bataye bike m engine problem morning m self start karne p engine k andar se awaz ata hai bike 1- 2 km chalne par h engine hit ho ja rha hai shocker m v lickage hai bike m 2 lode p bike nai tantha hai bike k service nai karte aise hi bike ko wash kar k de dete hai invoice no 11211bg18s2902 company service sahi nai de rahi hai problem k thik kar k de nai t bike exchange kar de bike reg no jh02av3111
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      Hi,

                                      Apologies for the unpleasant experience. We have noted your complaint[protected]. We will get back to you shortly.

                                      Regards,
                                      Team Hero MotoCorp
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                                        so.abhishek
                                        from Bengaluru, Karnataka
                                        May 16, 2019
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                                        Address: BTM, Bangalore, 560068

                                        I purchased hero xtreme 200s in january 2019 from bangalore. It has been only 3 months and there is an issue in bore/piston/engine of my bike. I have updated my showroom from where i purchased the bike. There is no positive response from them. They are just delaying it for their joy. I want to complaint hero motocorp services department regarding this issue and request them for a immediate action. I can't believe that engine issues are coming in a 3 months old bike.
                                        Please escalate it asap. Thank you.

                                        Regards,
                                        Abhishek soni
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        We would like to investigate the issue. We request you to kindly share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

                                        Regards,
                                        Team Hero MotoCorp
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