Hero MotoCorp Complaints & Reviews

Hello myself Arnab,

I purchase Galmour FI- BS4 model on 2019, after completion of 3 rd free service i found lots of problem like :- Starting problem, engine off suddenly in running condition specially at the time of gear changing . I have informed the same to [protected]@heromotocorp.com on dt:- 09.02.21. After that i have done 2 free service & 2 paid service, but very unfortunate issue has not been solved.

As a result on Dt:- 29.05.2022, by bike sudden stop at running condition & i submitted to service center HITECH HERO( Taratala) on Dt:- 01.06.2022 & from that date still it is in service centre & due to lack of spares parts they are not able to start till date. Very surprising to see such kind o[censored]nprofessional process. My Job is suffering due to absence of bike .

Please do needful otherwise i have to move legally.

Regards,

Arnab

Name : Nirav Dipakkumar Anajwala
Ph no : [protected]/[protected]
Veh No : GJ 05 KT 6739
Dealer : Jalaram Auto, Surat
Defective bike with
- Unstable engine performance
- horrible engine noise
- automatice accelaration increse
- noise from front suspension
- i3S not working properly
- bike engine working stop during riding a bike on road.

ask them to repair many time but service team not responding to customer. need immediate action from your side.

I have given my bike in Shivam motor rohtak for service purpose and I told all the problems regarding bike. But the service centre employee were not work properly and my all problems has not short-out and when I told them some person they behave badly with me and they also add cost of that work in invoice which has not work and also the has not given my invoice bill of service. so I request you pls take some disciplinary action against such employees.

सर मेरा जो इस महीने जून 08/06/2022 और 28/06/2022 रुपिया जो ACH RTN Charge के नाम पर 3 बार कट चूका है टोटल रूपया 1770 रुपया मेरा अकाउंट से डेबिट हुवा है हीरो फिन क्रॉप के द्वारा चार्ज के नाम पर वो रूपया मुझे रिफाउन्ड चाहिए क्योंकि मैने अपना EMI टाइम पर पे किया है और अगर मुझे कंपनी मुझे मेरे रूपया रिफाउड नही करती है तो में अपना EMI पे नही करुगा जब तक मुझे मेरे ACh rtn charges के नाम पर जो रुपया कटा है वो मुझे रिफाउन नही मिल जाता है
में अपना शिकायत लेके जब बैंक गिया तो मुझे बैंक से ये बताया गया कि हमारे द्वारा आपका पैसा नही कटा गिया हैं हीरो फिन क्रॉप द्वारा कटा गया है बैक वाले मुझे बोले की आप इस पैसे को वापस तभी पा सकते हैं जब तक Hero Fin Crop कंपनी आपको रिफाउंड नहीं कर देती है इसलिए में आपको बताना चाहता हूं कि मेरे अकाउंट से जो 1770 रुपिया मुझे आप Refound करे वर नही तो में अपना EMI पे नही कर पाऊंगा। क्यों कि हम लोग बहुत मेहनत से आपके कम्पनी के टाईम पर EMI पे करने के लिए पैसा इकट्ठा करते है ताकि आपको टाइम पर EMI दे सकें। इसलिए आप से निवेदन करूंगा कि मेरे इस समस्या का हल करें और मेरे Account से जो 1770 रुपिया कटा गया है वो पैसा मुझे Refound करें।

Customer name, Taufique Alam

DOB, 01/01/2000

Register Mobile No.[protected]

Register Address Kishanganj Bihar Thana Kochadhaman jila Kishanganj Kamal pur

I missed my emi payment as the salary got delayed.
The ach rtn charges of 590 has been leived.
With the current situation i request idbi to refund the deduction amount.
Which is Rs 1770 deducted from my account and I will request idbi bank and Hero FinCrop in the name of ACH RTN Charge to refund my money which is Rs 1770 deducted from my account which is as follows deducted from my account
Ach-rtn-chrg-[protected] - 590inr 08/062022
Ach-rtn-chrg-[protected] -590inr
28/06/2022
Ach-rtn-chrg-[protected] -590inr

Customer ID[protected]
Customer Name-Taufique Alam
Bank Name IDBI Kishanganj
Address Kishanganj Bihar Kamal pur Ward no 06

Missed my emi payment as the salary got delayed.
The ach rtn charges of 590 3 time has been leived.
With the current situation i request idbi to refund the deduction amount.
1770 rupees which have been deducted 3 times from my account by doing 590 rupees
Ach-rtn-chrg-[protected] - 590inr
Ach-rtn-chrg-[protected] -590inr
Ach-rtn-chrg-[protected] -590inr

Coustom ID[protected]
Name MD Taufique Alam
Branch-Kishanganj Bihar

I missed my emi payment as the salary got delayed.
The ach rtn charges of 590 has been leived.
With the current situation i request idbi to refund the deduction amount.
Sir you are requested that we work very hard and deposit our EMI in the bank on time and due to the charge in this month in June, 1770 rupees have been deducted from my account.
Ach-rtn-chrg-[protected] - 590inr
Ach-rtn-chrg-[protected] -590inr
Ach-rtn-chrg-[protected] -590inr
Customer id: 97399432
Name : MD Taufique Alam
Branceh: Kishanganj pachimpali

Meri gadi HF deluxe BS4 hai jisme bhut major fault jiski wajah se gadi agar bahar khadi kar do toh woh start ni hoti iski wajah se bhut problem hoti hai so plzz look into this matter.

Respect authority,
Many times I visited Aquarius Motors - Hero MotoCorp showroom at narayangaon. And also visited Saideep Wheels Hadapsar regarding below problem of your product
Problem no. 1. Low Battery
Problem no 2. Unable to button start
Problem no 3. Not able to start within 10 kicks
Problem no 4. After long trying to kickstart sudden noise of motor from engine.
Problem no 5. Now there are some terrible sparks under seat near engine due to which no one wants to touch scooty.

Me apni bike ki service karane ke liye gaya tha aur kuch part kharab hone ke karan varanty me hote huye bhi kam nahi kiya Mera contact no h [protected]

New bike h engine, clutch plate, chein sprocket, meetar sabhi mein problem baar baar aa rhi h koi ulternate solution bike kishangarhbas Alwar agency mein khadi h .
Name - kallo
RJ05 LS 1407

Maine apni bike ki 2 service karayi thi but 2 service apne ap agency dwara kr li gyi hai

Dear sir
mene 1 hero splendor plus bike namdev automoble sardar sahar 331403, se 2021 me li thi, unhone national insurance ki policy bna kr di thi ab gadi ki rc transfer ho gyi h pr policy ia endorsmnt nhi kr ke de rhe h dealer
my mob no [protected]

This is to inform you that I purchased a bike (Super Splender BS6) from Shree Ganga Agencies Hapur. There are five free services. Out of five free services, two of the free services were done by dealer correctly, but the third service was about to done after few days. When we reach service centre for third service then it had been found that the details of third service already marked by the dealer without any service and kilometers shown...

I had buy splendor black bike MH 22 AV 8887 in August month 2022 I have facing battery problem then i have submitted battery to your show room namely Nirmal motors whose located in Loha District Nanded 431708. where i was buy my splendor bike.
The problem is that am submitted my battery on dated 10th May 2022. while am submitted battery the show room responsible man told me the battery issue resolving will be in near about 20 days but the problem is that still the day 46 days completed now i didn't get my battery. i have calling concern person number of times but they don't taken my calls and irrespective reply from their side so am very tired from this things please suggest what can i do for this issue. I hope you will understand my suffer .

Name: Chetan Dnyanoba Hanwate
Bike No: MH 22 AV 8887
Mo No: [protected]

I purchased my Pleasure+Xtec (UP16DE6164) on 09/05/2022. After 500Km I have given for the first service[protected] and informed them there was an issue of pulling backside sometimes in the travel. After a few days I3s function was not working then again I approached the service center on[protected] to resolve the issue. The issue was fixed but a few days later I had trouble with the self-start then again I visited the service center on...

Dear Sir/ Madam
I bought Hero maestro 125 vehicle registration no. TN20DB 6374 on[protected]. Since the delivery day to the last service is somewhere in March 2022, they haven’t a lesion of my complaint. From the top-level i.e Manager to the bottom level Mechanic’s replies are the same very simply, that is these problems are usually in all this model. It can’t rectify.
My Problem statement
1.Front side rattling, 2. Vehicle riding is not smooth as this new, 3. Vibration on low or fast riding, 4 When riding at the edge of road back side wobbling.
Find Local Mechanic
When this month due to Service I took the decision to not go to Siva motors and go to some other authorized service near to me even the long-distance of 50 to 60 Km. Before selecting the service centers, I have gone through all the center reviews and understand all the service centers are got a minimum of 4 very bad complaints. Then I thought about why I should take such a risk to go such long distances and find a good mechanic at a Local nearby me.
Finally, I found and gave my vehicle to him and explain the above my problems, He took a test ride and accept to rectify all the problems time asked me 5hr time.
After his full service of the vehicle, I felt that I am riding a New vehicle. To achieve this, I took one and half years that too not by Hero authorize Mechanic.
Here my complaint is why the same problems are unable to attend Siva motor? From the above experience, I understand the inefficiency of Siva motor Mechanics and Service management.
Why this complaint?
Whenever I was Siva motors Complaint and fight not only me almost all most the customer. I felt better to close the service center and do an only sale on vehicles.
I request Hero motor to look into these problems and if you do not care about it people will go out of Hero service like me.

Purchased pleasure plus on 8/2019.Till to day odometer reading is less than 5000km. Since inception self starting is a problem.

Dear sir
Below as per discussed mail drop but any reply for you.

I am waiting for a reply.

All cases closed without any call and no mail received.

And sharing the screenshot closed the case .

Any one person you team this handing case

My case is highlighted but no solution to this mail. But are they telling this joke ??????

All attachment references for you.

Thanks @ Regards

Gajender singh
[protected]

सर मेने RAJ AUTO AGENCY KUCHAMAN CITY, NAGAUR, RAJASTHAN से बाइक खरीद की थी मैने एजेंसी के मालिक को बोला की मुझे NEW MAESTRO EDGE 125 (BLUETOOTH AND NAVIGATE) वाला बाइक चाहिए। उंहोन NEW MAESTRO EDGE 125 दे दी। उन्होंने बोला की इस Function को जोड़ने मैं हमको 15-20 days लगेगा। क्युकी इस Function को जोड़ने की जानकारी नहीं है फिर मैं 15-20 day's बाद गया लेकिन ये function जोड़ नही पाए क्योंकि ये Fucntion इस New MAESTRO EDGE 125 में नहीं हैं। इस AGENCY का मालिक ने मुझे गुम्मरा किया। और मेरे से BIKE का EX. Showroom की Price ज्यादा लि गई मेरे से लि गई Price। EX. Showroom= 920570 ओर मुझे बाइक दी उसका Price ex.showroom rate. 80670 हैं