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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 193

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P
Purvi Batham
from Allahabad, Uttar Pradesh
Sep 9, 2018
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Address: 208014

I own a scooty duet that i purchased 2 yrs back.. I have submitted my vehicle multiple times in the service centre. But my problems always remain unsolved or they again arise after a week. Really fed up with the response i have got from my purchase. Its really inconvinient and sometimes it becomes really troublesome to carry the vehicle in every ten days for one or other problem.
Sometimes there is a mileage issue or sometimes it has a backfire issue.
Recently it has given the mileage 25kmpl.
I have paid thrice for change in parts but the problems are the same.
Feeling like selling off my scooty as if it was a big mistake.
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    Appalaraju Addagarla
    from Tirupati, Andhra Pradesh
    Sep 9, 2018
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    Address: Visakhapatnam, Andhra Pradesh

    Dear sir,
    Today(8.9.2018)my bike servicing done at harsha motors, vizag. I paid 443/- for engine oil replacement and others. After deliver my bike, while I drive after 5km found a sound, I observe engine oil cleared but not replaced and also engine upside not close with cap. I suffering very trouble of this.
    Note: I don't observe this, a big accident done like blast, engine struck .
    +1 photos
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      prashant9622
      from Unnao, Uttar Pradesh
      Sep 8, 2018
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      Address: Lucknow, Uttar Pradesh, 226010
      Website: RC has not received after the three months.

      I have purchased a hero splender plus bike from shyam motors khargapur gomtinagar lucknow-226010 on 13th august 2018. Rto has send me text massage for registration number of bike up32jz3064 on 10th aug 2018 but dealer could not be able to provide me registration certificate for the above vehicle. Even he is not taking my call when i make him a call to take the follow-up for the same.
      Please check and fix the issue.
      Thanks & regards,
      Prashant kumar
      Vehicle no. : up32jz3064
      Dealer name: shyam motors khargapur gomtinagar.
      Hero MotoCorp customer support has been notified about the posted complaint.
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        S
        Shukla Aman
        from Atraulia, Uttar Pradesh
        Sep 8, 2018
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        Address: 208014

        Dear team,
        I purchased splandor ismart 110 on 06 jan 2017. Before 12 to 13 month i raised complaint about engine noise and your team took my complaint on priority and resolve my problem but from last 3 months the engine noise started again and this noise incresing and getting terrible day by day. My byk is only 19 months old but its sounds like 5 years old byk. This is very disappointed for a customer please resolve my problem on asap basic.
        Hero MotoCorp customer support has been notified about the posted complaint.
        I written a complaint about engine noise. Till today i had not get any call from hero motocorp customer services. I am very disappointed with delay.
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          K
          kumarraj12
          from Pune, Maharashtra
          Sep 8, 2018
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          Address: 413001

          Dear hero motocorp,

          I purchased hero glamour (Mh13cy6204) from solapur, maharashtra in jan 2018. I have serviced my bike 5 times i have complained about my bike much time but service worker not resolve my issues.
          My bike generate sound (Engine wall noise) i was told in every servicing about this sound but they not resolve my problem.
          Before somedays suddenly in my bike wire short problem occur. I have submit bike in service center of 28/08/2018 but till date my bike problem not be resolve and not handover me.
          If my problem not be resolve within 2-3 days then i'll file a complain about hero motocorp in consumer court.

          Dealer:- laxmi auto mobile
          Solapur, maharastra

          Reagards:
          Kumar raj paswan
          Mh13cy6204)
          [protected]
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            R
            rinkuy
            from Kishni, Uttar Pradesh
            Sep 7, 2018
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            Hi i would like to infrom you thatvi have purchased hero splander plus bike in the month of december 2017. While i have start ride i absorbed that the handle of the bike is band. Same i have inform to the showroom staff. As per him that is normal. He showed me another bike which have same issue. This is said by the service centre supervisor of the same showroom. And today i came for my 4th sarvice for my bike the other service staff said that the bike handle is band and you have to pay rs.700 for realine the same. Request you to please advise.
            Hero MotoCorp customer support has been notified about the posted complaint.
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              S
              sudhamoyde
              from Lunavada, Gujarat
              Sep 7, 2018
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              Address: Bankura, West Bengal, 722122

              Dear sir/madam,

              I want to make a complain against m/s premier automobiles, station road, bishnupur, bankura (Westbengal) for poor service quality and shortage of labour and false management.

              I had given my maestro edge bike for service and they did not resolve the issues and after that i have visited them 4 more times but they are in shortage of staff.

              Kindly resolve soon

              Regards,

              Sudhamoy de
              +1 photos
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                S
                sandeshpatil1234
                from Pune, Maharashtra
                Sep 6, 2018
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                Address: South Goa, Goa
                Website: [email protected]

                Dear sir

                I have purchase a passion pro i. Smart on sept 2017 @ sanvordem goa mahesh motors authorised dealer. I have done my all 5 free service but problems which i told from the beginning it wont solved. I visited many times in workshop they are doing some work & giving back but problem wont solved. My major issue was pickup problem, starting problem once vehicle parked more then 2 hours, vehicle jerking on 60 speed & vehicle wobbling from front. They have also replaced the clutch plate assy after 1st free service still problem persisted. I m really fade up of this vehicle & service provided by the workshops & im damn sure they have sold me faulty bike as the whole vehicle starts rusting. Try to resolve the issue or else i want replacement of the bike..
                ([protected])
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                  R
                  Rahul_Mittal1234
                  from Delhi, Delhi
                  Sep 6, 2018
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                  Address: Bhiwani, Haryana, 127306

                  Dear sir/madam,
                  I want to make a complain against m/s mittal automotives, charkhi dadri (Haryana) for poor serivce quality and shortage of labour and false management.
                  I had given my hf deluxe bike for service and they did not resolve the issues and after that i have visited them 2 more times but they are in shortage of staff.
                  Kindly resolve soon
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                    K
                    krishna&bipin
                    from Kishanganj, West Bengal
                    Sep 4, 2018
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                    Address: Vaishali, Bihar, 844101

                    Dear sir/ Mam,

                    I have a Model:-Mastro bike first time engine related issue came than given to Chandan Automobiles Patna and he repaired pay basis not given warranty on 24 dec 2017 .Second time same problem came and given to Rohit Automobiles hajipur .Workshop person said engine cranck is damage and i replace at customer pay basis why your warrnty policy.

                    Customer-Shalini sharma
                    Vehicle:-BR24S8667
                    Mobile:-[protected]
                    +2 photos
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Very bad servicing, my bike gave servicing in reddy enclave hero showroom, but not done properly servicing...
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                      H
                      hitesh1717
                      from Chandigarh, Chandigarh
                      Sep 4, 2018
                      Resolved
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                      Resolved

                      Address: Ludhiana, Punjab, 141003

                      Dear sir,

                      My name is hitesh shukla. My complaint discription given below:-

                      Final the bike passion xpro rs 61260/-, in kalsi moto (Showroom of hero motocorp) with exchange the tvs sport es 2012 model at rs 12000/-. I pay cash rs 19700/- + 12000/- (Exchange bike) total= 31700/- and balance for loan rs 29560 /-. But my loan passed rs. 35410/- & its emi rs 3280/- for 12 months

                      This according total paid price of this bike will be 71060/-. My loan acount no is 59985329. (Proccesed by mr. Raman) on 12-aug-2018) hdfc counter in kalsi motor, gt road, ludhiana cheats many customers on behalf of short knowledge of loan & price of vehicle. I also include in this list of customers.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Customer,

                      We understand that you have certain disputes pertaining to the exchange value provided by your dealer for your two-wheeler. You are requested to take up your queries concerns regarding the exchange directly with your dealer. In case you have any query with regard to your HDFC Bank Two Wheeler Loan, please feel free to speak to our Sales Manager Mr. Rishi Arora on [protected]. Alternately, please feel free to email at [protected]@hdfcbank.com.

                      -Manoj
                      HDFC Bank Customer Assistance
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                        K
                        KumarDeepak116
                        from Bengaluru, Karnataka
                        Sep 4, 2018
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                        Address: Sambhal, Uttar Pradesh, 202412

                        Got call from one lady who told she is calling from hero motocorp and your resume has been shortlisted for telephonic interview and she took telephonic interview. Next day she told that you have been selected and you need to send 8k for document verification.
                        The account number which she send was sbi account in the name of mr. Jitendra kumar sagar.

                        Got email from
                        +1 photos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Sep 04, 2018
                        Updated by KumarDeepak116
                        PFA screenshot and let me know for more details.

                        Seat lock problem
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                          R
                          Ram Avtar Gautam
                          from Delhi, Delhi
                          Sep 3, 2018
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                          Address: New Delhi, Delhi, 11053

                          Dear,
                          My name is ram avtar gautam. I purchased super splendor from aman motors, brijpuri, delhi 53 in jan. 2018. Unfortunately i am facing the problem in bike. Clutch plate is creating problem. The bike is on 4800 km reading. How was the quality???. Due to the problem i have the financial loss.
                          It was not the expectations from hero. I have another bike of hero honda passion 2003 model that was fantastic but from the new onei am totally fed up.
                          Please consider my request.

                          Ram avtar gautam
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Issues my insurance policy and bill book and service book hero delivers not given bike purchases date 18/4/2018. And new bike purchase hero bike insurance includes

                          regarding clutch plate - Comment #3199470 - Image #0
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                            S
                            Sabu PM
                            from Tiruvalla, Kerala
                            Sep 2, 2018
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                            Address: Thrissur, Kerala, 680519

                            0n 23rd Aug./2018, my vehicle Hero Maestro ( KL 48 F 6396, Registered owner Sabu P.M.)scooter engine stopped on running. I rolled off the vehicle to home.
                            Informed the condition nearby hero dealer(Guru Associates, Kunnamkulam, Contact No: [protected], [protected]). They are asking me to drop the vehicle at their sation in any pick up vehicles. As we (I & my wife) both are working it is very difficuilt to drop the vehicle by taking leave from the office. Hero motors don't have any pick up service/ or they won't attend such compliants on the spot. If it is the situation I wish to discontinue the services from hero and planning to sell off my vehicle. So far I havn't faced any problems. Please let me know . My name is Sabu P.M, Mon=b.: [protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              Vipan Bansal
                              from Patiala, Punjab
                              Sep 2, 2018
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                              Address: Mansa, Punjab, 151505
                              Website: [email protected]

                              I have hero maestro 2016 model of your company bajaj moter limited . Its average is 20kilometer to 23 kilometers per litre. I checked my scooty to many mechanics. I have service this 2 times and changed its oil filter and plug but the average of my scooty is low and low day by day this problem cannot be solved by any mechanic. Please tell me about this and answer this mail on my email address.
                              +1 photos
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Agar ye complain heero walo tak pahuchti hai to mujhe bas itna hi kehna hai k bc band karo bike banana aur dhakel laga lo salo..
                              1 saal pehle bike li thi aur abhi tak engine ki aawaj nahi band hui tumhare engineero par ulta 3, 4 baar engine ko khol kar uski aisi taisi aur kar di aur jo service centre hai wo bhi choro ko de rakha hai yaha par
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                                S
                                Shiva Kumar Goud Gundla
                                from Nuzvid, Andhra Pradesh
                                Sep 2, 2018
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                                Address: Hyderabad, Telangana

                                I have gave general servicing my bike ap 23 ab 4161 yesterday 01/09/2018 at hero showroo reddy enclave old alwal. But there staf is not servicing good, my bike engine oil likeged and servicing not done properly... And today gave return servicing my bike same showroom but same issue repitbagain my bike not starterted in main road... Plz take complint same...
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Sep 02, 2018
                                Updated by Shiva Kumar Goud Gundla
                                Not done servicing not good
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                                  Kabirbharathero
                                  from Delhi, Delhi
                                  Sep 2, 2018
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                                  Address: Bulandshahr, Uttar Pradesh, 203205

                                  I have bike splendor i smart, registration no. Up13ay724,

                                  Purchase date 01/09/2017
                                  Purchase from :- shred durga motors, bulandshahr u. P.

                                  My chain cover and engine have very bad sound, like very old bike.

                                  I complaint shred durga motors but not solved.

                                  I am from sikandrabad and purchase from bulandshahr.
                                  Distance between 20 km

                                  Last 2 service i lost. Not matters

                                  Hero motorcorp not working
                                  And
                                  I have honda shine. Excellent service in sikandrabad, excellent service all parts and warranty (He change my handle lock free) registration no. Up13aq1625
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    Biman Kanti Raha
                                    from Kolkata, West Bengal
                                    Sep 1, 2018
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                                    I'm purchased a hero motorcycle i-smart on 26/09/2016. After purchased this motorcycle i realized that a very bad sound made from my moto.. I complaint to my hero dealer cynosure manik's auto center. They had just overlook my complain, i reapetedly complaint them but they can't hear me or take it seriously. So i'd feeling harrase. I pray to you please relieved me from this major problem.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      Anchal Trivedi
                                      from Noida, Uttar Pradesh
                                      Sep 1, 2018
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                                      Address: Gurgaon, Haryana, 122003
                                      Website: [email protected]

                                      Sir i got a mail from naukari.com that your cv is shortlisted in hero motocorp and one contact no ([protected], sr hr divya jain) was provided with that mail for further queries. Her name was divya jain. She took my technical and hr round and both interviews was telephonic. After two days she told me that you are selected in my company so you need to submit 6k rs for training letter and 20k for joining letter and all 71k for one year bond and 55k for bank account and every money is refundable after your joining. Sir i submitted approx 152000 rs in total within 15 days. She provided me each and every letter very properly. My joining was from 16 of may, so on 14 of may i resigned in my previous company evalueserve pvt ltd. When i tried to contact on 15th may she started disconnecting my call and after that her phone was switched off. I fired fir in sadar police station, gurgaon but there is no positive response. Please help me, it's my humble request. I'll be very grateful if you will provide me any help. Thank you in advance.
                                      For further information please feel free to contact me on. My mail id:
                                      Trivedianchal.[protected]@gmail.com.
                                      I attached some photos with this complaint.
                                      +7 photos
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      I got same mail and call but i have not payed any money thanks for helping me here is the number of divya jain[protected] she took telephonic interview by this number
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                                        Vikassharmavats
                                        from Rohtak, Haryana
                                        Aug 31, 2018
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                                        Actually fraud incident was done ...have any help from your side...
                                        Incident was..
                                        A call from a person(female) and told me you are selected for job in heromotocorp.then she ask some questions and send me the letter about job...then ask for training money...then i pay all money...after that i visit hero motocorp company..there they said that...job letter is fake and ...when I call back them they said...this is hidden process under Hr (Sujita khemka)...caller name (divya jain she said)..now my mobile number is blocked by her(Divya Jain)
                                        Contact :- [protected]
                                        I have all audio recording+all evidence of transactions..
                                        now hero motocorp can help me ????
                                        Because these type person misuse the company name and person name in the market .
                                        +8 photos
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