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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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1 800 266 0018
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+91 11 2614 2451
2262
624
+91 11 2614 4121
721
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 192

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N
nilesh9724
from Ahmedabad, Gujarat
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service quality

Address:Ahmedabad, Gujarat, 382415
Website:www.heromotocorp.com

I have given my pleasure for service at Shree Bali auto service on 9/09/2018. My scooter under free. As day and killometer my scooter in 4th free service but they did use my 5th service. I try too get reason for this but they sad that after purchase of vehicle it is necessary to get service in every 100 day. They collect my fifth service before 70 day as day rule service . I try to contact to Hero service manager (mobile no is [protected])....
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R
ravi sanpal
from Gajuwaka, Andhra Pradesh
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regarding card payment

Address:530027

Sir
I s ravi from vizag i gave my bike for servicing and got the some of 5075 rupees bill when i gave my card for payment the cashier said that additional charges 1.5% will be chargeable for card payment. Now days a small vendors are using payment by online bt it is very sad to here that the additional charges charged by a reputed company like hero....
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Z
zala bhagirath
from Chandbali, Odisha
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pleasure

Address:Kutch, Gujarat, 370001

I am here in k d motors bhuj on 10/09/2018;for my first free service i was given expected delivery time of 1:30 i reached here 1:45 the executive on cash counter didn't turned up till 3:00 pm even though lunch time was up to 2:30 no response from management my complete 1 hour wasted till waiting for executive unusual behaviour from reputed company like hero...
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L
Linda Nacy
from Surat, Gujarat
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bike tyre quality bad, so please replace

Address:Ahmedabad, Gujarat, 382350

Hello,

Very bad experience to hero bike company. Hero tyre quality is very very bad and i am running my bike city area then why puncture is every 10 to 15 days.

I am buying my hf delux bike march 2016 but till date 16 -18 times puncture in my bike, all auto person said me your tyre is bad (Do replace), so please my bike tyre replace... Till date my bike running 25000 km. So please replace my tyre. Bike is under...
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D
Dhermendra singh
from Allahabad, Uttar Pradesh
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engine noise

Address:233229
Website:[email protected]

I sanjay singh purchased hero splendor i smart bike from hari om auto, kasimabad, ghazipur on 8/8/17 after two month its engine sound started to occur after every regular servicing. I made complaint for engine implement noise they replied it's a manufacturing fault it will persist for ever and there is no solution of engine noise. What shall i do suggest me. Looking for your kind response.
Sanjay singh
Post& village-bikham...
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P
P Pophale
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negligence to service

Address:Nagpur, Maharashtra, 440022

I have a maestro edge which had accident last year so some parts need to changed. For i had claimed insurance and full amount was paid to dealer last year during servicing of vehical still some parts are not installed in the vehical since the year. Every i go to dealer they say pats are not available. Workers have neglected my issue every time i have asked for the parts. Full amount is paid for the parts stil they delaying the works. This...
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Address:Nagpur, Maharashtra, 440022

I have maestro edge which had accident last year, then i have claimed insurance and it was sanctioned and amount was passed. But stil some spare parts of vehical are not installed. Very time igo to service center parts are not available, this reason is always given to me. Its been a year and not a single part available in the whole city. And there is negligence of workers about this situation. Amount of all the parts is last year still there...
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There r many problem in my new bike.
Also this is assembled bike from distributer. Bike made of parts of other bikes. It is not good. Engine is bad and all other functions r not working properly. If company not replace the bike than after i go to consumer forum for this. Bike number gj 01 nx 9067 passion pro.
I paid for new bike not for second or assembled bike...
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P
Purvi Batham
from Allahabad, Uttar Pradesh
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poor service of vehicle

Address:208014

I own a scooty duet that i purchased 2 yrs back.. I have submitted my vehicle multiple times in the service centre. But my problems always remain unsolved or they again arise after a week. Really fed up with the response i have got from my purchase. Its really inconvinient and sometimes it becomes really troublesome to carry the vehicle in every ten days for one or other problem.
Sometimes there is a mileage issue or sometimes it has...
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A
Appalaraju Addagarla
from Tirupati, Andhra Pradesh
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bike service not proper

Address:Visakhapatnam, Andhra Pradesh

Dear sir,
Today(8.9.2018)my bike servicing done at harsha motors, vizag. I paid 443/- for engine oil replacement and others. After deliver my bike, while I drive after 5km found a sound, I observe engine oil cleared but not replaced and also engine upside not close with cap. I suffering very trouble of this.
Note: I don't observe this, a big accident done like blast, engine struck ....
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P
prashant9622
from Unnao, Uttar Pradesh
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dealer could not be able to provide the rc after three months

Address:Lucknow, Uttar Pradesh, 226010
Website:RC has not received after the three months.

I have purchased a hero splender plus bike from shyam motors khargapur gomtinagar lucknow-226010 on 13th august 2018. Rto has send me text massage for registration number of bike up32jz3064 on 10th aug 2018 but dealer could not be able to provide me registration certificate for the above vehicle. Even he is not taking my call when i make him a call to take the follow-up for the same.
Please check and fix the issue.
Thanks &...
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S
Shukla Aman
from Atraulia, Uttar Pradesh
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noise in engine

Address:208014

Dear team,
I purchased splandor ismart 110 on 06 jan 2017. Before 12 to 13 month i raised complaint about engine noise and your team took my complaint on priority and resolve my problem but from last 3 months the engine noise started again and this noise incresing and getting terrible day by day. My byk is only 19 months old but its sounds like 5 years old byk. This is very disappointed for a customer please resolve my problem on...
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K
kumarraj12
from Pune, Maharashtra
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hero glamour

Address:413001

Dear hero motocorp,

I purchased hero glamour (Mh13cy6204) from solapur, maharashtra in jan 2018. I have serviced my bike 5 times i have complained about my bike much time but service worker not resolve my issues.
My bike generate sound (Engine wall noise) i was told in every servicing about this sound but they not resolve my problem.
Before somedays suddenly in my bike wire short problem occur. I have submit...
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R
rinkuy
from Kishni, Uttar Pradesh
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false information

Hi i would like to infrom you thatvi have purchased hero splander plus bike in the month of december 2017. While i have start ride i absorbed that the handle of the bike is band. Same i have inform to the showroom staff. As per him that is normal. He showed me another bike which have same issue. This is said by the service centre supervisor of the same showroom. And today i came for my 4th sarvice for my bike the other service staff said...
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S
sudhamoyde
from Lunavada, Gujarat
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poor service and bad management

Address:Bankura, West Bengal, 722122

Dear sir/madam,

I want to make a complain against m/s premier automobiles, station road, bishnupur, bankura (Westbengal) for poor service quality and shortage of labour and false management.

I had given my maestro edge bike for service and they did not resolve the issues and after that i have visited them 4 more times but they are in shortage of staff.

Kindly resolve soon

Regards,...
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S
sandeshpatil1234
from Pune, Maharashtra
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problem still not rectified, given faulty bike

Address:South Goa, Goa
Website:[email protected]

Dear sir

I have purchase a passion pro i. Smart on sept 2017 @ sanvordem goa mahesh motors authorised dealer. I have done my all 5 free service but problems which i told from the beginning it wont solved. I visited many times in workshop they are doing some work & giving back but problem wont solved. My major issue was pickup problem, starting problem once vehicle parked more then 2 hours, vehicle jerking on 60 speed & vehicle...
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R
Rahul_Mittal1234
from Delhi, Delhi
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poor service and bad management

Address:Bhiwani, Haryana, 127306

Dear sir/madam,
I want to make a complain against m/s mittal automotives, charkhi dadri (Haryana) for poor serivce quality and shortage of labour and false management.
I had given my hf deluxe bike for service and they did not resolve the issues and after that i have visited them 2 more times but they are in shortage of staff.
Kindly resolve soon...
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K
krishna&bipin
from Kishanganj, West Bengal
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regarding warranty related issue

Address:Vaishali, Bihar, 844101

Dear sir/ Mam,

I have a Model:-Mastro bike first time engine related issue came than given to Chandan Automobiles Patna and he repaired pay basis not given warranty on 24 dec 2017 .Second time same problem came and given to Rohit Automobiles hajipur .Workshop person said engine cranck is damage and i replace at customer pay basis why your warrnty policy.

Customer-Shalini sharma
Vehicle:-BR24S8667
Mobile:-[protected]...
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H
hitesh1717
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kalsi motor, gt road, ludhiana, cheat me for exchange offer & hdfc loan offer

Address:Ludhiana, Punjab, 141003

Dear sir,

My name is hitesh shukla. My complaint discription given below:-

Final the bike passion xpro rs 61260/-, in kalsi moto (Showroom of hero motocorp) with exchange the tvs sport es 2012 model at rs 12000/-. I pay cash rs 19700/- + 12000/- (Exchange bike) total= 31700/- and balance for loan rs 29560 /-. But my loan passed rs. 35410/- & its emi rs 3280/- for 12 months

This according total...
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K
KumarDeepak116
from Bengaluru, Karnataka
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hero motocorp limited regarding fake recruitment call

Address:Sambhal, Uttar Pradesh, 202412

Got call from one lady who told she is calling from hero motocorp and your resume has been shortlisted for telephonic interview and she took telephonic interview. Next day she told that you have been selected and you need to send 8k for document verification.
The account number which she send was sbi account in the name of mr. Jitendra kumar sagar.

Got email from...
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