Hero MotoCorp Complaints & Reviews

I have bike splendor i smart, registration no. Up13ay724,

Purchase date 01/09/2017
Purchase from :- shred durga motors, bulandshahr u. P.

My chain cover and engine have very bad sound, like very old bike.

I complaint shred durga motors but not solved.

I am from sikandrabad and purchase from bulandshahr.
Distance between 20 km

Last 2 service i lost. Not matters

Hero motorcorp not working
And
I have honda shine. Excellent service in sikandrabad, excellent service all parts and warranty (He change my handle lock free) registration no. Up13aq1625

I'm purchased a hero motorcycle i-smart on 26/09/2016. After purchased this motorcycle i realized that a very bad sound made from my moto.. I complaint to my hero dealer cynosure manik's auto center. They had just overlook my complain, i reapetedly complaint them but they can't hear me or take it seriously. So i'd feeling harrase. I pray to you please relieved me from this major problem.

Sir i got a mail from naukari.com that your cv is shortlisted in hero motocorp and one contact no ([protected], sr hr divya jain) was provided with that mail for further queries. Her name was divya jain. She took my technical and hr round and both interviews was telephonic. After two days she told me that you are selected in my company so you need to submit 6k rs for training letter and 20k for joining letter and all 71k for one year bond and 55k for bank account and every money is refundable after your joining. Sir i submitted approx 152000 rs in total within 15 days. She provided me each and every letter very properly. My joining was from 16 of may, so on 14 of may i resigned in my previous company evalueserve pvt ltd. When i tried to contact on 15th may she started disconnecting my call and after that her phone was switched off. I fired fir in sadar police station, gurgaon but there is no positive response. Please help me, it's my humble request. I'll be very grateful if you will provide me any help. Thank you in advance.
For further information please feel free to contact me on. My mail id:
Trivedianchal.[protected]@gmail.com.
I attached some photos with this complaint.

Actually fraud incident was done ...have any help from your side...
Incident was..
A call from a person(female) and told me you are selected for job in heromotocorp.then she ask some questions and send me the letter about job...then ask for training money...then i pay all money...after that i visit hero motocorp company..there they said that...job letter is fake and ...when I call back them they said...this is hidden process under Hr (Sujita khemka)...caller name (divya jain she said)..now my mobile number is blocked by her(Divya Jain)
Contact :- [protected]
I have all audio recording+all evidence of transactions..
now hero motocorp can help me ????
Because these type person misuse the company name and person name in the market .

On 28th August 2018 i received i call from [protected] number and girl who called me said your resume has been shortlisted in our company.
Next day on 29th august i got a message on number is that "dear candidate your telephonic round will be held on today between 10:30 am to 3:30 pm so prepare for telephonic interview.
regards:SHILPY PRASAD (HERO MOTOCORP LIMITED)"
and at 12:32 pm i received a call and she said hello i am Shilpy prasad calling from hero motocorp limited this call regarding to your telephonic interview so are you ready for that. i said yes and she asked me some question and gave answer of her question.
then she said we will tell you later about your result.
on 31st August 2018 i again received a call from other number which is [protected] and she said hello my name is (don't remember) and i am calling from HR department of HERO MOTOCORP LIMITED. yesterday your telephonic interview was held and let me tell you, you got selected in our company in Production department all that.
i said mam can you please send me all these information on my email id.
she sent me details. detail was completely fake.
this is their email id [protected]@heromotorecruitment.com

I purchase hf deluxe bike in january 2018 at hero show room, yellamaguttanizamabad, telangana, black smoke come from silencer but no proper work at service centre and i3s technology is also not working properly, please give proper instructions to service the bike

Don't loss consumer good opinion on hero
Please guide them for good service

From voore shyam
Nizamabad

I have given a pleasure for service on 22-aug-2018 at sai ram automobiles tuni.. When i gave the bike at that time, my bike battery was working fine... And i ask him to change the engine oil and to check front lights... When i was returned he gave me the bill of 1700/- and changed the brakes without my permission which are working fine before. He has to ask me before changing anything and inform me these are not working.. Without any intimation they had changed everything...

After that when i returned to home the bike suddenly stopped on mid way and self start not worked. So, i started the scooty with the help of 2 to 3 kicks

Next day again i went to the service center and ask them to check the bike and they replied that the battery has burnt. I think they had replaced my battery because which was worked fine before the service..

Please take strict action against them for charging extra money for unwanted things and for their poor service..

Dear sir/mam,

I bought my hero hf deluxe bike on dated: 24/08/2017 from dv hero service hoshiarpur punjab. And bike is running only 5000 km in one year. I have just availed service in dv hero bike service. They took 2 - 4 hours to get the service done.in fact they are doing nothing but washing.
Its rpm meter is not working, when turn the bike on right side its accelerator raised automatically, also over all bike performance is not good. And before a last service bike engine stop automatically in between road side. Issue in key lock & unlock from day one.

As i have been a hero user for the last 15 years. This is the first time when i have lost my faith. Now i finally realised why honda is on top...

Regards
Sandeep jain
[protected]

As job card no is[protected]rjc[protected] is pending from last ten days. We get repeated answer about providing motorcycle that it will be provided in two or three days. Such answer we are getting from last ten days. How one will provide motorcycle for servicing to company showroom..

After regular servicing it was inform that the is issue of white smoke and to submit motorcycle for 2 days. Motorcycle was submitted on 19/8/18 and still we are moving to service center to receive the cycle but neither getting the motorcycle nor getting the correct answer.

Kindly suggest how a customer believe on the word of service center and will satisfied with service.

Waiting for response...

Dear sir,

I have purchased glamour motorcycle from gautam bikes, chandkheda via invoice no.[protected]sinv[protected] on
Dated 10/09/2018.

I have facing issue of engine overheating since last month.

I have already visited gautam bikes & get serviced bike for 2
Times for same issue.

Regret to inform you that not a
Single
Percent improvement of engine
Overheating issue.

Due to that my right side leg
Was
Burned, i have medical report
Also for
The same.


I am field person & i have
Full
Dependency on my two wheeler,
After
Lots of request to
Gautam bikes service person they
Were
Unable to resolve the
Problem, on my last visit they
Were
Charged 180/- rs, for
Wheel balancing which is not
Understandable.

Request to look into this
Matter
&
Resolve problem as soon as
Possible.

(As per bill you have mentioned
My
Bike
Is in 5 year warranty without
Any
Additional cost)

Its my sincere request to
Resolve
Issue
Or i will feel free to go
Consumer
Coart with medical
History & all other
Evidence

Regards,
Kunal mehta
[protected]/ [protected]

Dear sir or madam,
Hero maestro edge your, s produt has been purchased by me at 7.11.2018. After 1 months i am facing 2 problems in you product.
1inferior quality of part. Which are easily broken.
2. No much attention paid your company which fixing internal parts. It sounds while riding. May be less strong.
Average is not good. And lock too.
...

Sir,
This is for your kind information that i purchased a hero passion xpro 2018 model from unique motors madhepura on 13.07.2018, on the very first date i faced some issue from the bike, the bike's engine off when bike cross the speed of 40 km/h, and the same has been told the technical person of your service centre but issue remain sustain with the bike and the seat made sound when bikes go through pot holes. Now on the way to kishanganj, bike's engine suddenly off and not started, i have given the bike to the maharishi motor, jokihat, araria, here the technical person told me that the valve as well as spark plug bend due to the mistake during servicing by the service worker. Original parts of passion xpro 2018 model are not available at maharishi motors, jokihat. Maharishi hero motors service centre was unable to sort out the above issue.

From the above said issue i did not resume my service at kishanganj. I have ladge a complaint against the faulty product to the nodal officer patna bihar, on 28.08.2018, i am still busy in repairing of the bike, the engine is open thrice in a month, how can i trust the product now, every body are questioning about the bike, is this the reputation of heromotocorp. This is a faulty product given to me by your reputed agency, the crome of the instrument cluster is also damage, and the same has been told by service personnel of the agency of kishanganj, how many times i have to visit service centre for this faulty product. Company should initiate steps in respect of change this bike immediately. I got lot of issues from the first day with the bike and fed up with repairing of whole part of the vehicle.

Regards
Shashi kumar singh
Mobile. [protected]

I purchase splender + bike (date -16/07/2018).in earlier days bike is moving good ..But after 5-6 day bike star shut down when I go to purchasing company (name -charisma goldwheels, plot no.7, industrial area, phase -1, Chandigarh) the machanic set the bike and give to my by saying that the bike tuning is not set we set these.But these happen again and again up till now I want there in purchasing company 7 to 8 time but no solution .its about 1 month and 12 day from by purchasing day and the bike shut down 7-8 time and I want there 7-8 time .I am not so free .so please solve my problem

Hello sir/ma’am
Myself mohanlal gurnani has given my bike (Karizma r - mh49x3239) at sohan autobikes washim for basic servicing and rear wheel related spare parts. According to the staff at service centre they haven’t touched my bike on 6th aug. They handed me the bike on 7th aug at 7:30pm when service centre closes. But at that time the bike was mis-firing. On being asked for the reason the mechanic told to visit next day to change spark plug and they provided me the bill with fake name and they gave me lame reasons ‘sir bike ki details humare record me nahi thi aur ab bill ban gaya ab change nahi kar sakte’. Next day on 8th aug i gave my bike for spark plug change. I waited for 4 hours and in that time they opened my whole bike 3 times. After they were telling me that there is problem in carburettor. I asked them why this happened after service then the mechanic started me giving lame reasons and he removed the choke piston and a spring from carburettor and told me ‘iske bina gadi chalao achi chalegi’. I knew there is some sort of problem so i denied to pay for the bill with fake name. And i lodged an online complaint no:[protected]. Since then my bike is on service centre and no action is taken. Whenever i visit there they are ready with reason ‘sir nahi hai kal aao. Mechanic nahi aaya kal aao. Lunch time hai kal aao’. No action is taken yet. Sir please help me with this issue as its been 22 days for my bike being there and they are forcing me to buy new carburettor but there was no problem in it. My bike was doing totally fine.

Dear sir/madam,

I have complaint 1st time dated 21 august 2018, but i have not got any update by phone or by mail. I am very strange about your customer care service.

Plz see my 1st complain for detail of problem.

I think you will be give a response about my complain as soon as possible. (2nd time)

Thanking you.

Yours faithfully

Izhar ahmad
Mobile: [protected]

I am already a customer of hero. We are already having one super splendor bike. We have bought a new super splendour bike on january 31 for me.. My brother also wanted the same bike.. So we have got a quotation 11.06.2018 from krishna motors dealer, avinashi.
We have told we will take our vehicle on[protected] ten days before itself.
Eventhough we have paid all amount on 21.08.2018.. They were delivering the bike without bumper.. I asked the saleperson to give the bumper or else give my amount back.. Then on the same day evening they told the vehicle is ready with bumper..
Now i am finding that no ladies handle was given.. I am asking why your dealer is like this... I am attaching the photos for your reference.. Kindly arrange for my promised extra fittings.

Yesterday we went to hero motor corp agency i. E. Duggal automobiles gurdaspur (Punjab) for service of our pleasure scooty. They kept our scooty in agency and asked us to take back next day.
When we gave our scooty for service at that time it's battery was working properly, self start, indicators all were working. But when they returned our scooty today, it's battery wasn't working. Self start was not working so we started scooty with the help of kick.

I think they had replaced or misplaced our battery.
Please take some action against them.

I have purhased hero passion pro bike on 24/8/2018.. It has engine problem.. Just completed 30 km.. It stops in between on roads.. We had a wrost experience... It's not starting...
I have purchased hero passion pro bike from bhagat motors k. R puram bangalore..
Even they tried of reparing it.. But couldn't overcome it...
We hope we get a satisfactory reply from you people very soon!!!
Waiting!!!

I have purchased Hero maestro edge from Rahul Motors Varkala on 24/05/2017, when consulted for my free vehicle service,
Mr.Arun (Manager) issued me a written notice mentioning that the free can not be done before 460 days. I would like to state
that on 2/1/2018 after my free service my vehicle was not in good condition, so i had to again approach them on 21/02/2018
for reservice during that service. I was informed that the vehicle should be presented for service once completion of 12500 kms.
Now that i have done the same, I have been issued notice mentioning the above matter.Kindly look into the matter and
do the needful.

Dear sir/madam,
I am a. Vetrivel from karur district of tamil nadu. I have a one bike (Hero igniter-tn.47 ad.8687). The dated on 21 june 2018, i have handover bike to vkg hero showroom for bike service. After, i have received bike dated on 24 june 2018. The sum of amount five thousand and three hundred paid to service charges.
The vkg hero showroom does not service like properly. The same issues did not solve at present. I have gone to vkg hero showroom again to inquiry of the problem but they are not reasonable answer. The damaged my bike parts due to service in vkg showroom.
The bike oil piston totally damaged by vkg hero showroom. So kindly solve the all issue without amount. The reason of doe’s not proper serviced by vkg hero showroom. I am waiting for your earliest answer.
Contact number - [protected], [protected]
Thank you
Address: vkg automobiles, 3/102h, covai road, karur, tamil nadu
[protected]