Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: May 7, 2024
Complaints 6257
Resolved
257
Unresolved
6000
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 194

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shashi Kumar Singh Happy
from Dhanbad, Jharkhand
Aug 29, 2018
Report
Copy

i am complaining about the faulty hero passion xpro 2018 model given by the unique motors madhepura bihar

Address: Madhepura, Bihar, 852001

Sir,
This is for your kind information that i purchased a hero passion xpro 2018 model from unique motors madhepura on 13.07.2018, on the very first date i faced some issue from the bike, the bike's engine off when bike cross the speed of 40 km/h, and the same has been told the technical person of your service centre but issue remain sustain with the bike and the seat made sound when bikes go through pot holes. Now on the way to kishanganj,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Singh simran
from Anandpur Sahib, Punjab
Aug 28, 2018
Report
Copy

bike shut down again and again

Address: Chandigarh, Punjab, 160030

I purchase splender + bike (date -16/07/2018).in earlier days bike is moving good ..But after 5-6 day bike star shut down when I go to purchasing company (name -charisma goldwheels, plot no.7, industrial area, phase -1, Chandigarh) the machanic set the bike and give to my by saying that the bike tuning is not set we set these.But these happen again and again up till now I want there in purchasing company 7 to 8 time but no solution .its about...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vmc1994
from Pune, Maharashtra
Aug 28, 2018
Resolved
Report
Copy
Resolved

karizma r service

Address: Washim, Maharashtra, 444505

Hello sir/ma’am
Myself mohanlal gurnani has given my bike (Karizma r - mh49x3239) at sohan autobikes washim for basic servicing and rear wheel related spare parts. According to the staff at service centre they haven’t touched my bike on 6th aug. They handed me the bike on 7th aug at 7:30pm when service centre closes. But at that time the bike was mis-firing. On being asked for the reason the mechanic told to visit next day to...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: New Delhi, Delhi, 110095

Dear sir/madam,

I have complaint 1st time dated 21 august 2018, but i have not got any update by phone or by mail. I am very strange about your customer care service.

Plz see my 1st complain for detail of problem.

I think you will be give a response about my complain as soon as possible. (2nd time)

Thanking you.

Yours faithfully

Izhar ahmad
Mobile:...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakash1731992
from Puducherry, Puducherry
Aug 28, 2018
Report
Copy

new hero super splendor bike delivered without promised extra fittings

Address: Tirupur, Tamil Nadu, 641654

I am already a customer of hero. We are already having one super splendor bike. We have bought a new super splendour bike on january 31 for me.. My brother also wanted the same bike.. So we have got a quotation 11.06.2018 from krishna motors dealer, avinashi.
We have told we will take our vehicle on[protected] ten days before itself.
Eventhough we have paid all amount on 21.08.2018.. They were delivering the bike without bumper.....
Helpful
Found this helpful?
1 Comment
Report
Copy
E
Er Aman
from Dirba, Punjab
Aug 25, 2018
Report
Copy

regarding service of hero honda pleasure.

Address: Gurdaspur, Punjab, 143521

Yesterday we went to hero motor corp agency i. E. Duggal automobiles gurdaspur (Punjab) for service of our pleasure scooty. They kept our scooty in agency and asked us to take back next day.
When we gave our scooty for service at that time it's battery was working properly, self start, indicators all were working. But when they returned our scooty today, it's battery wasn't working. Self start was not working so we started scooty with...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manjunath B Muln
from Bengaluru, Karnataka
Aug 25, 2018
Report
Copy

I'm complaining about the engine problem

I have purhased hero passion pro bike on 24/8/2018.. It has engine problem.. Just completed 30 km.. It stops in between on roads.. We had a wrost experience... It's not starting...
I have purchased hero passion pro bike from bhagat motors k. R puram bangalore..
Even they tried of reparing it.. But couldn't overcome it...
We hope we get a satisfactory reply from you people very soon!!!
Waiting!!!...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Saiju S
from Attingal, Kerala
Aug 23, 2018
Report
Copy

service problem

Address: Thiruvananthapuram, Kerala, 11766
Website: [email protected]

I have purchased Hero maestro edge from Rahul Motors Varkala on 24/05/2017, when consulted for my free vehicle service,
Mr.Arun (Manager) issued me a written notice mentioning that the free can not be done before 460 days. I would like to state
that on 2/1/2018 after my free service my vehicle was not in good condition, so i had to again approach them on 21/02/2018
for reservice during that service. I was informed that...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vetrikarur
from Tiruchirappalli, Tamil Nadu
Aug 23, 2018
Report
Copy

kindly re-service my bike without amount-reg.

Address: Karur, Tamil Nadu, 639002

Dear sir/madam,
I am a. Vetrivel from karur district of tamil nadu. I have a one bike (Hero igniter-tn.47 ad.8687). The dated on 21 june 2018, i have handover bike to vkg hero showroom for bike service. After, i have received bike dated on 24 june 2018. The sum of amount five thousand and three hundred paid to service charges.
The vkg hero showroom does not service like properly. The same issues did not solve at present. I...
+1 photos
Helpful
Found this helpful?
2 Comments
Report
Copy
S
santoshbuxar.1991
from Delhi, Delhi
Aug 23, 2018
Report
Copy

engine destroyed and lost

Address: Buxar, Bihar, 802103

Dear sir,
Ashutosh kumar buxar, bihar se hu maine 2 month pahle new super splendor bike buxar hero se kharidi thi. Date[protected] ko bikr chalate time mere engine ka head fat gaya or us se mobil bahar aane laga or bike band ho gae. Es karan mere sath bahut bada accident bhi ho sakta tha.
Date[protected] ko mai buxar hero ma le gaya or mai bola mere sath aisa hua mere bike ka engine change kar dijiye ya bike ko change kr...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Cherian Mathew
from Malappuram, Kerala
Aug 23, 2018
Report
Copy

fifth free service non availability of indicator switch

Yesterday i went for 5th free service to venad automobiles vendermukku at kollam, kerala for my glamour two wheeler. They made the invoice at 1610 hrs. They told everything is ok. After delivery i just travelled about 300 meters and i found that the indicators are not working. I came again the same moment told about the complaint, they have done something and told its ok. Again i travelled for few meter and found that the indicators are not...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 411048
Website: NO RESPONSE - Hero MotoCorp Complaint Status Update [ID: 2050541] -Hero Duet ( MH 12 PV 2502 )

To,
Pune Customer Care - Hero MotoCorp Ltd

Hero MotoCorp Complaint Status Update [ID: 2050541]

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE, VERY PATHETIC & BAD SERVICE RECEIVED FROM HERO MOTOCORP--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS,...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nirmal.majumdar
from Kolkata, West Bengal
Aug 22, 2018
Report
Copy

break down of my maestro edge vehicle number wb-96c-9111

Address: 700150
Website: Hero motocorp

This is to bring to your notice that in the year of 2016, i had purchased one maestro scooter from your baruipur showroom. When i visited your showroom your sales representative insisted me to buy maestro scooter saying this has been launched recently & service is very good than the existing hero all models prevailing. They were very very humble & convinced me to buy that vehicle.

All is going on smoothly but after three months...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: Visakhapatnam, Andhra Pradesh, 530011

I have a good life card in which you get discount on spares and also get points. But when i asked for discounts mr. Kiran has refused to do so because i have redeemed my 180 points of my card, he told me that either you can redeem voucher or take discount. But at the time of taking card of goodlife they told you will get both. When i insisted he has told that he is giving me discount as mercy. I want to know that what the policy of good life....
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
namroop83
from Morinda, Punjab
Aug 22, 2018
Report
Copy

worst customer dealing

Address: 147701

Hi, I padamdeep singh from patiala went to patiala chittosho motors for buying a hero super splender bike last Friday of previous week this month but totally disappointed with the dealing of employees in agency they really are not concerned with their respected duties.i just wandering around for seeking help there but nobody dealt.i am riding hero bikes for many last years and planned to buy a new one yet i am in delimma rather to buy or...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: New Delhi, Delhi, 110095

Sir/madam, 21 august 2018

I have bought scooty hero duet (Dl5s av 1857) dated 15 july 2016, engine no. Jf33aagge38052, from r. K. Automobile, dilshad garden, opposite dilshad garden metro station, delhi-1100095.

R. K. Automobile suggest me for service to r. K. Hero service, mansarovar park, near mansarovar metro station and i have reached there on time for service and the do their duty well, but i don't understand...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saikat kumar
from Ranaghat, West Bengal
Aug 18, 2018
Report
Copy

not provide actual warranty service

Address: 713101

The lock key was loose connection for that engine was start and off running condition. Today i told that and requested manager of rudra automobile but he refuse to chenge the product and excuse me for regular servicing not done so that he did not chenge though the product is within warranty period.
My name - saikat kumar
Contact no-[protected]
Bike - hero glamaur fi
Name of service center-rudra automobile, burdwan,...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dineshme98
from Coimbatore, Tamil Nadu
Aug 18, 2018
Report
Copy

starting complaint

Address: Tirupur, Tamil Nadu, 638701
Website: [email protected]

Hai sir,
I am having hero pleasure scooter past 3 year and i am doing regular service in kangeyam hero authorised service centre, but my pleasure having starting problem every morning 10mits to 15 mit's service person they told me every hero scooter type will starting complaint at morning that was not rectifie, this not right and from service centre, i want to rectifie my complaint and please take action.
Regards,
P....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 411048
Website: HERO DUET - MH 12 PV 2502 - DUE SERVICING & NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MO

To,
Pune Customer Care - Hero MotoCorp Ltd

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS, KHARADI ) in October 2017, I am trying to call Sujoy Gavankar and his service center phone no last 55 days, but both...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mhdmohsin412
from Deoria, Uttar Pradesh
Aug 17, 2018
Report
Copy

servicing

Address: Jhansi, Uttar Pradesh, 284401
Website: www.heromotocorp.com/en-in

Sir/Mam,
my name is mohsin khan and i am from jhansi, UP. 2 month ago i was serviced my Hero Pleasure at Suri Automobiles. my vehicle problem is that it was not running after starting, so i talk to mechanic about my problem, they said engine is jam and some parts will be changed, i am ok with that. when he serviced and check out me my whole exp. was 12000 approx. after that my vehicle working good. but after 1 week that shwoing same...
Helpful
Found this helpful?
Write a comment
Report
Copy