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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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+91 11 2614 2451
2262
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+91 11 2614 4121
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+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 194

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E
Er Aman
from Dirba, Punjab
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regarding service of hero honda pleasure.

Address:Gurdaspur, Punjab, 143521

Yesterday we went to hero motor corp agency i. E. Duggal automobiles gurdaspur (Punjab) for service of our pleasure scooty. They kept our scooty in agency and asked us to take back next day.
When we gave our scooty for service at that time it's battery was working properly, self start, indicators all were working. But when they returned our scooty today, it's battery wasn't working. Self start was not working so we started scooty with...
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M
Manjunath B Muln
from Bengaluru, Karnataka
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I'm complaining about the engine problem

I have purhased hero passion pro bike on 24/8/2018.. It has engine problem.. Just completed 30 km.. It stops in between on roads.. We had a wrost experience... It's not starting...
I have purchased hero passion pro bike from bhagat motors k. R puram bangalore..
Even they tried of reparing it.. But couldn't overcome it...
We hope we get a satisfactory reply from you people very soon!!!
Waiting!!!...
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S
Saiju S
from Attingal, Kerala
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service problem

Address:Thiruvananthapuram, Kerala, 11766
Website:[email protected]

I have purchased Hero maestro edge from Rahul Motors Varkala on 24/05/2017, when consulted for my free vehicle service,
Mr.Arun (Manager) issued me a written notice mentioning that the free can not be done before 460 days. I would like to state
that on 2/1/2018 after my free service my vehicle was not in good condition, so i had to again approach them on 21/02/2018
for reservice during that service. I was informed that...
+2 photos
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V
Vetrikarur
from Tiruchirappalli, Tamil Nadu
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kindly re-service my bike without amount-reg.

Address:Karur, Tamil Nadu, 639002

Dear sir/madam,
I am a. Vetrivel from karur district of tamil nadu. I have a one bike (Hero igniter-tn.47 ad.8687). The dated on 21 june 2018, i have handover bike to vkg hero showroom for bike service. After, i have received bike dated on 24 june 2018. The sum of amount five thousand and three hundred paid to service charges.
The vkg hero showroom does not service like properly. The same issues did not solve at present. I...
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S
santoshbuxar.1991
from Delhi, Delhi
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engine destroyed and lost

Address:Buxar, Bihar, 802103

Dear sir,
Ashutosh kumar buxar, bihar se hu maine 2 month pahle new super splendor bike buxar hero se kharidi thi. Date[protected] ko bikr chalate time mere engine ka head fat gaya or us se mobil bahar aane laga or bike band ho gae. Es karan mere sath bahut bada accident bhi ho sakta tha.
Date[protected] ko mai buxar hero ma le gaya or mai bola mere sath aisa hua mere bike ka engine change kar dijiye ya bike ko change kr...
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C
Cherian Mathew
from Malappuram, Kerala
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fifth free service non availability of indicator switch

Yesterday i went for 5th free service to venad automobiles vendermukku at kollam, kerala for my glamour two wheeler. They made the invoice at 1610 hrs. They told everything is ok. After delivery i just travelled about 300 meters and i found that the indicators are not working. I came again the same moment told about the complaint, they have done something and told its ok. Again i travelled for few meter and found that the indicators are not...
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Address:411048
Website:NO RESPONSE - Hero MotoCorp Complaint Status Update [ID: 2050541] -Hero Duet ( MH 12 PV 2502 )

To,
Pune Customer Care - Hero MotoCorp Ltd

Hero MotoCorp Complaint Status Update [ID: 2050541]

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE, VERY PATHETIC & BAD SERVICE RECEIVED FROM HERO MOTOCORP--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS,...
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N
nirmal.majumdar
from Kolkata, West Bengal
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break down of my maestro edge vehicle number wb-96c-9111

Address:700150
Website:Hero motocorp

This is to bring to your notice that in the year of 2016, i had purchased one maestro scooter from your baruipur showroom. When i visited your showroom your sales representative insisted me to buy maestro scooter saying this has been launched recently & service is very good than the existing hero all models prevailing. They were very very humble & convinced me to buy that vehicle.

All is going on smoothly but after three months...
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Address:Visakhapatnam, Andhra Pradesh, 530011

I have a good life card in which you get discount on spares and also get points. But when i asked for discounts mr. Kiran has refused to do so because i have redeemed my 180 points of my card, he told me that either you can redeem voucher or take discount. But at the time of taking card of goodlife they told you will get both. When i insisted he has told that he is giving me discount as mercy. I want to know that what the policy of good life....
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N
namroop83
from Morinda, Punjab
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worst customer dealing

Address:147701

Hi, I padamdeep singh from patiala went to patiala chittosho motors for buying a hero super splender bike last Friday of previous week this month but totally disappointed with the dealing of employees in agency they really are not concerned with their respected duties.i just wandering around for seeking help there but nobody dealt.i am riding hero bikes for many last years and planned to buy a new one yet i am in delimma rather to buy or...
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Address:New Delhi, Delhi, 110095

Sir/madam, 21 august 2018

I have bought scooty hero duet (Dl5s av 1857) dated 15 july 2016, engine no. Jf33aagge38052, from r. K. Automobile, dilshad garden, opposite dilshad garden metro station, delhi-1100095.

R. K. Automobile suggest me for service to r. K. Hero service, mansarovar park, near mansarovar metro station and i have reached there on time for service and the do their duty well, but i don't understand...
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S
Saikat kumar
from Ranaghat, West Bengal
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not provide actual warranty service

Address:713101

The lock key was loose connection for that engine was start and off running condition. Today i told that and requested manager of rudra automobile but he refuse to chenge the product and excuse me for regular servicing not done so that he did not chenge though the product is within warranty period.
My name - saikat kumar
Contact no-[protected]
Bike - hero glamaur fi
Name of service center-rudra automobile, burdwan,...
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D
dineshme98
from Coimbatore, Tamil Nadu
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starting complaint

Address:Tirupur, Tamil Nadu, 638701
Website:[email protected]

Hai sir,
I am having hero pleasure scooter past 3 year and i am doing regular service in kangeyam hero authorised service centre, but my pleasure having starting problem every morning 10mits to 15 mit's service person they told me every hero scooter type will starting complaint at morning that was not rectifie, this not right and from service centre, i want to rectifie my complaint and please take action.
Regards,
P....
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S
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hero duet - mh 12 pv 2502 - due servicing & no response from hero motocorp ltd & dealer - mokha autoriders & sub dealer - gavankar motors,

Address:411048
Website:HERO DUET - MH 12 PV 2502 - DUE SERVICING & NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MO

To,
Pune Customer Care - Hero MotoCorp Ltd

NO RESPONSE FROM HERO MOTOCORP LTD & DEALER - MOKHA AUTORIDERS & SUB DEALER - GAVANKAR MOTORS, PUNE

WAITING FOR CALL FROM YOUR SIDE--

I had purchased Hero Duet ( MH 12 PV 2502 ) from your Kharadi branch, pune ( GAVANKAR MOTORS, KHARADI ) in October 2017, I am trying to call Sujoy Gavankar and his service center phone no last 55 days, but both...
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M
mhdmohsin412
from Deoria, Uttar Pradesh
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servicing

Address:Jhansi, Uttar Pradesh, 284401
Website:www.heromotocorp.com/en-in

Sir/Mam,
my name is mohsin khan and i am from jhansi, UP. 2 month ago i was serviced my Hero Pleasure at Suri Automobiles. my vehicle problem is that it was not running after starting, so i talk to mechanic about my problem, they said engine is jam and some parts will be changed, i am ok with that. when he serviced and check out me my whole exp. was 12000 approx. after that my vehicle working good. but after 1 week that shwoing same...
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S
Shubham Varun
from Satrikh, Uttar Pradesh
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I m complaining about my scooty hero duet

Address:Agra, Uttar Pradesh, 282002

Sir I buy hero duet scooty in 2017 and after that atleast 10 times my scooty petrol tank lock has been automatically unlocked and didn't locked, but after that I service many times and repairs by hero service centre but the problem doesn't get resolved. And hero service centre doesn't change my scooty lock, my scooty registered in agra and authorises dealer of hero is Rama motors, kargil petrol pump, agra... So sir o request you to plzz do...
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S
selvam79
from Chennai, Tamil Nadu
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regarding service

Address:Chennai, Tamil Nadu, 600019

Very worst service in darshan motors. Chennai-600019.
We have bought hero pleasure scooter 4 months back in the payment of full.
When we buy this scooter we unable to kick the kicker. It was very hard to kick. And we complained the service center in my first free service after driving 500 kms (Three months). They cannot resolve this issue and told to me you have to pay 250 rupees then we can resolve the kicker issue. It was...
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C
Charanjeet Sharma
from Noida, Uttar Pradesh
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passion pro

Address:110094
Website:Hero motors

Hello sir
I purchased new bike from aman motors.. Situated at sherpur chowk, khajuri khaas delhi 110094.
I'm visit there for 1st service of my bike but wrost quality of service and washing also
My bike sounds like an old bike it's engine is heating too much and clutch plates sounds... And i told the service engineer to check it and check it's timing chain sound but he told me that everything is ok..! This is your service...
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Wasim Bukhari
from Surat, Gujarat
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service unavailability at bikes auto ahmedabad

Address:380055

Hi,

This is to bring to your attention with real disappointment that, after buying new passion x pro on 30th june, 2018 from your authorised dealer m/s. Bikes auto (Vijay cross roads ahmedabad) when i visited again for my bike's first service, they're saying that their motor for water is not working and they can do service of my bike but without washing. Alternatively, they asked me contact after three four days. When i contacted...
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I have one Mastero Edge which I purchased on Year 2017 May. After some months it is giving continuous complaints. Main complaints are when reducing acceleration vehicle suddenly stop. Always facing starting problem if it auto and with kicker. When in riding vehicle suddenly stopping then cant start suddenly and facing problems in travel. Many times went to service center with theses problems. Still it not corrected....
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