Submit a Complaint
Claimed

Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
1
Updated: Feb 1, 2025
Complaints 6259
Resolved
257
Unresolved
6002
Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Motorcycles & Scooters
Hero MotoCorp

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Hero MotoCorp reviews & complaints page 196

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
harshk60
from Jaipur, Rajasthan
Aug 8, 2018
Resolved
Report
Copy
Resolved

yesterday service

Address: Jaipur, Rajasthan, 302021

To pawan munjal
The director
Hero motorcorp.

Hello sir,

I own hero hero splendor ismart purchased in may 2016. From the starting, i am making done the bike service done by my nearby authorised service dealer named – jagdev motors. Yesterday (7 august 2018) i faced a different problem in the service centre which i am sure not faced by anyone. I give my bike for service to the same nearby dealer...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil jakhar 1995
from Delhi, Delhi
Aug 8, 2018
Report
Copy

maestro edge

Address: Sikar, Rajasthan, 332001
Website: [email protected]

Dear sir/mam
I bought my mystro edge on 06th july 2018. I have just availed 1nd free service on the 24 june in matoriya hero workshop located in jaipur road, sikar. Rajasthan. They took nearly 6hours to get the service done.in fact they are doing nothing but washing and oil changing. They have not even done greasing and i compaint about engine vibration or stearing problem with front side of scooty irritable sound problem. And i told...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rishi airforce
from Delhi, Delhi
Aug 7, 2018
Report
Copy

hero pleasure

Address: New Delhi, Delhi

I had purchased a hero pleasure scooty from kukreja automobiles, munirka on 26.06.2018. On 05.07.2018, got the massage regarding registration number (Dl12sm1531) after that i made call to the kukreja automobiles and they told me that they will call in 4-5 days for fixing of number plate. After that i have visited 2 times kukreja automobiles and also called 3-4 times but always they said that it will be fix tomorrow or we confirm in 5 minutes.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
NaveenTunguturi
from Hyderabad, Telangana
Aug 7, 2018
Report
Copy

hero pleasure - starter problem from 1st day till now

Address: Hyderabad, Andhra Pradesh, 500013

I am the owner of hero pleasure vehicle (Ts 08 fd1974), i have purchase bike in dec-2017, since the first day starter is not working till now for every service they changed the plug and recharged the battery and added that bill to me.
After the service of next day starter won't work. Service showroom in habsiguda hyderabad.

Worst service why there will be problem with starter from 1st day onwards.

T naveen...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
SUMIT MANIKTALA
from Delhi, Delhi
Aug 7, 2018
Report
Copy

bad bike services

Address: Saharanpur, Uttar Pradesh, 247001

This is to inform you that i have service in bhagwan motors, delhi road saharanpur-247001. I am not satisfied for services regarding:-

1. Compressior not working.

2. Service provider is not punctal about services.

This matter are taught to manager, supervisior but there is not positive response. I attached the video of this matter.

Contuct us :- [protected]
Email id :- [protected]@gmail.combr...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
v gopalakrishan
from Chennai, Tamil Nadu
Aug 6, 2018
Report
Copy

delivered vehicle with damaged key

Address: Kanchipuram, Tamil Nadu, 600117

Purchased new vehicle super splendor at mohana motors chennai on 10.07.2018. Delivered vehicle with damaged key with out inspection. I found the key was damaged and inform to mohana motors. But till date no response from the mohana motors. (Vehicle no : tn22 dl-4663) kindly arrange and solve the issue as earliest. This is leads to affect the integrity of the company....
Helpful
Found this helpful?
1 Comment
Report
Copy
K
kdury
from Bhubaneshwar, Odisha
Aug 6, 2018
Report
Copy

avik motors poor service in asansol

Address: Burdwan, West Bengal, 713303

Dear sir,

It is sorry to inform you that the hero authorised service center avik motors (Asansol) has very poor in service. They make bill 2000/- with out giving any estimate against my mastro (Reg no-wb-38ak8184). Again they deny to give warranty of my scooter's battery. My scooter is still now under warranty.

Hope sir, you will take an action about the problem as soon as possible.

Thanking...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
deepaksk
from Mattanur, Kerala
Aug 5, 2018
Report
Copy

maestro edge

Address: Palakkad, Kerala

Dear sir,
I have purchased a hero maestro edge (Kl-09-an-8261) from gayathry motors, palakkad (Kerala) on 01/01/2018. After one week of the product delivery, it has complaint while starting. I have complained to the dealer about the problem.
They asked me to handover the vehicle for checking and returned it within one hour time. But the problem remains the same.
* for the second time, the same problem persist and i handover...
+5 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anandhu KA
from Ernakulam, Kerala
Aug 5, 2018
Report
Copy

hero splendor ismart 110cc

Address: Ernakulam, Kerala

I had bought a hero splender ismart on aug 30 2017 from mega motors aluva. Before the 1st service itself the bike keeps showing issue on mileage as well as some kind of missing problems while riding the bike. I had visited service centre several times for overcomming this issue but still the problem has not yet solved by them till now. They keep on telling that carbarater was complaint or plug was complaint and charges money for it. But after...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
M N Ramesh
from Madurai, Tamil Nadu
Aug 5, 2018
Report
Copy

noise and no pick up

Address: 6000091

Sir,

I, m n ramesh purchased a new hero pleasure scooter in chennai dealer, m/s anjaneya motors, palavanthangal, chennai on 14.02.18. Till from the date of purchase, there are some problems, such as pickup failure, fork shake even after two services are done. Frequently, nearly about 5 times i have taken the vehicle to your dealer and represented the same and he is doing some thing. But the problem is not sorted out and every...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dibyojyoti Kashyap
from Lala, Assam
Aug 4, 2018
Report
Copy

spare parts

Address: Golaghat, Assam

About couples of weeks ago i met an accident and engine oil tank (Engine chassis of maestro edge) was broken. I want to repaire but dealer said the parts is not available in company. I claim insurance to repair but delayed. So i request you to send me the parts as soon as possible. I will repair by myself. Not by insurance. Please please please

With best regards
Putul sarmah
As 05j 1259...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ambavarapu Satyanarayana
from Guntur, Andhra Pradesh
Aug 3, 2018
Report
Copy

hero glamour bike

Address: East Godavari, Andhra Pradesh

I was purchased hero glamour bike on 12.03.2018.. I am not satisfied with the bike.. Bcoz bike sell with low cost tyres (Tvs) getting worn-out and side stand getting too bend.. And side hand grip also getting too bend.

With in 5 months how parts are getting bend...? Let me answer

Who will have responsibility for this kind of complaints.. I completely unsatisfied.. I am expecting solution from ur team...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Samadhan Malwadkar
from Mumbai, Maharashtra
Aug 3, 2018
Report
Copy

karizma bike engine complaint

Address: 400079

Dear team,

This is to inform you about the worst service given by hero moto corp.

I, the customer owe the bike type karisma zmr vehicle no. Mh03 bu 7698
(Year 2015)

In last 5 to 6 months i got a problem with engine & fuel pump. We gave bike at rydex pvt ltd, nahur & also archana motors, vikroli to test everytime.

First time they have changed fuel pump & informed us problem...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aseem Shrivastava
from Indore, Madhya Pradesh
Aug 2, 2018
Report
Copy

fraud recruitment offer

Address: Gurgaon, Haryana

Fraud agents are targeting unemployed youths by offering them fake jobs and appointment letter. I got a call from a no. (Registered with truecaller as hero moto corp) and they first asked me to msg my details such as name, email id, address to cross check my details from naukri.com. Then next day they took an interview on behalf of hr named shilpa prasad and asked very silly questions and their english accent and grammar was very very poor....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakash Madeshiya Gupta
from Mumbai, Maharashtra
Aug 2, 2018
Report
Copy

water fill in back light and meter not work

Address: Raigad, Maharashtra, 410208

Dear sir or mam i have a maestro edge only 3 months old but he's in very pathetic condition because in raini season water fill in the back light and he's not working properly and indicators also not working in good condition and mete also not working speed meter and km. Miter not working and. Always. Starting problems
Now you tell me what i'm doing because i baught new scooty but he's reacted 10 years. Old thanks...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Popun Kumar
from Burla, Odisha
Aug 1, 2018
Report
Copy

about key sensor

I have maestro edge of nearly 10 months but now i am facing a serious problem of key sensor my scooty got locked or a key mark and it is not getting start so help me and give me an favorable idea to unlock it my scooty is locked by a key sensor a it is not getting start so i want to tell you that how can i start my scooty because the key mark is not going after a lot attempts so help me...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hunalulu
from Lucknow, Uttar Pradesh
Jul 31, 2018
Report
Copy

battery replacement

Address: Allahabad, Uttar Pradesh, 221506
Website: www.consumercomplaints.in

Sir maine apni battery ke claim ke liye agency me diya tha but 20 days tak wait kiya aur jab mere jaane ka samay aaya to mai apni battery ke liye waha gaya to उन्होंने mujhe 2-3 time bulaya but meri battery mujhe tab bhi nahi mili. Aur unhone waha se mujhe 40 km dur dusri agency me bhej diya lekin waha bhi mujhe निराशा hi haath lagi fir mai dubara us agency me gaya to unhone mujhe kaha ki chalo kisi tarah se mai...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
ANNAPURNA TRADERS
from Bhubaneshwar, Odisha
Jul 30, 2018
Report
Copy

new aviator only 10 days goes starting problem

Address: Balasore, Odisha

Dear sir
I sir Abinash dash proprietor of annapurna traders beg to state that I am purchasing a brand new aviator from nilam motors balasore on my company name bt after one day the same vehicle not started at morning time then after that same day i goes to service centre and share the problem of my vehicle to service adviser dn he told me that the vehicle is ready to go bt next day that fault arises and once again I goes to service...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mirash RBz
from Perumbavoor, Kerala
Jul 29, 2018
Report
Copy

parts availability

Address: Kannur, Kerala, 670101

Im mirash
Im from thalassery, kannur, kerala
I have a complaint against hero motocorp parts availability

Its been more than a month i have been searching for the (2013 karizma zmr cdi unit) and sadfully my bike has been shut down in garage. Please do something inorder to get ready my bike also am concluding that any of the service centers which i met has not yet provided a good service or a back up....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aviritu
from Bijnor, Uttar Pradesh
Jul 29, 2018
Report
Copy

splendor+ i3s

Address: 201201

Dear sir

I have purchased a new bike last year october. And sound in engine from first service. At first service they said we have changed part. Now it is ok. But now again there is sound in engine and i went to showroom they are saying we will change the part which is find faulty. And saying you have to money for seal etc.

Sir what is the use of purchasing new bike if parts to be changed in every 6 months.br...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

India Nippon Electricals [INEL]
1
(7)
Bajaj Auto
2.5
(4845)
Vega Auto Accessories
1
(9)