Hero MotoCorp Complaints & Reviews

Hi
I am from mumbai at boisar palgher dist.
I have from against duet showroom never provide services regarding reaping or changing parts or any particular maitance. Always as usual keep telling parts is not available sorry. What is the reason bhinde bike is on road but parts is not available in the market. That means you guys making fraud with public. I am not gonna keep quit while selling you guys convince lots to buy but after that don't know who you are. This not applicable.

I have made many services through authorized service centres of your company.
During the purchase of my bike I was assured to have many gift and vouchers and offers by this card
Every service earn points for u and you will get gifts according to it
It been almost 4 years of my bike purchase and every service is through authorized service centre i.e. BAGHPAT
My contact number is [protected]

Seema, M.s, owner of Maestro Edge, No: KL-42 -L -9935.
Pruchased the vehicle from Focuz BI Wheelers, Panampilly Nagar, Kochi..

For the past 1 week i have been trying all hero dealers/Outlets ( retail) in and around Kochi for a rear view mirror (right side), which is broken.
I have not used my vehicle for the past one week, because the mirror is missing
The response from all of them was very bad especially Focuz bi wheelers panampilly nagar..
They even told me that HERO Motocorp is not providing any guarantee to the customers that the spare parts will be available year round.
Mirror being a basic spare part ...
Is this true.. does HEro Motocorp do not have any responsibility in the matter?
Please sort out my issue at the very earliest.

Thankyou
[protected]

I came for servicing of my hero passion pro bike with a complaint of meter not reading and pick up issue ..n got bill of 4700/apprx which includes 1600 labour charges..m a regular customer of hero service centre but this time its not worthy to cm here..it's pathetic feeling...in major activity they did head-setting only...and noone can justify that for a silly activity which takes only 3hrs including cleaning and polishing get cahrges as 4700/-...clear this matter...

I gave my bike splendor+ for service on 16/07/18 to singla automobiles plot no -3/9 phase 2 industrial area, maya puri, new delhi-10064 i went to pickup my bike on 17/07/18 and a saw the front right indicator was broken and leg guard was bent and there were scratches all over my bike when i asked about it they said it already like this, then i asked for the person who inspects the vehicles before accepting for service they said he was on leave i asked for the manager they he was also on leave after some argument they did changed the front indicator and the leg guard and that's it what about that i got scratches all over my bike, a lot of customers said that this place is really bad for get your vehicle serviced because they replace parts of your vehicles with old parts i am really disappointed in customer service at this place i need some help with this issue asap thank you

I had purchased hero super splendor bike 2015 model on dated 2/07/2018.After 10 day it's main brake lever got brake. Thanks the bike is very low speed. Compliment was given to agency. Dealer change the brake but the big question mark come how it fail with new model. Bike was purchased our prevuous experience. But this model was certain drawback. Need to overcome.

Mene pichli deepawali par hero company Ki HF DELUXE Kharidi muje pahle din se hi uske pichle wheel me bubbling Ki shikayat hai, ye bat me yaha harda ke local dealer RAHUL MOTARS HARDA ko service ke time Bata chuka Hu, par meri problem ka koi solution nahi Ho paya hai.es problem Ki vajah se agar mera accident hota hai to eska jimmedar hero motocarp company hogi.

I take a service from Hans automobiles- Loni ghaziabad 201102 and changed clutch plate and handle freezing in Feb 2018. When I was go again[protected] for service Mr vinit service supervisor informs me Clutch plate will changed and call Service staff. Service staff anil come there and check my bike splendor+ and informs clutch plate, handle grishing will change. When I told to him I changed clutch plate and grishing before some days than ANIL said you say lie and you get permission for lied. If you changed both you show me bill of that when I show the bill to Anil he said both parts ok no need of changed and use miss behave words " TU JHUT KYO BOL RHA HAI" I requested to you please resolve and give behaviour costumer experience training to your staff for features.

Thank You
Deepak kumar
[protected]

Im so unhappy with this kind of service by hero moto cop that, in my city khandwa hero thakkar showroom is giving spare parts at highers rates then MRP and another thing is that spare parts r not availabe at the showroom and they take 8 to 10 months for availablity, and at my last visit they told me clutch wire of ignitor that will be available after 10 days but when i force to search for once by other worker insted of the spare parts manager, the worker gives me at a time... So in this kind they r making fool of other peoples... This kind of service showroom gives me..

र मेरी बाइक मे समस्या है चलते हुए बीच रास्ते मे बन्द हो जाती है ओर दोबारा शुरू नही होती 20 मिनट तक कम से कम जिसकी सीकायत मे 2 बार यूवा मोटर एजेंसी फरीदाबाद में कर चुका हूं इस समस्या का समाधान न होने के कारण मेरा एक्सीडेंट हो गया है अब मेने तीसरी बार फिर मेने मोटर साइकिल कम्पलेंट पर दिनांक 11/7/2018 को दी थी दिनांक 13/7/2018 को मुझे बताया गया कि अपनी मोटरसाइकिल ले जाए जब मैंने वांहा जाकर चैक कराई तो समस्या का समाधान नहीं किया गया अब आप उचीत कार्रवाई करे मेरी मोटर साइकिल new pastion x pro हे मुझे इस नम्बर पर सम्पर्क करे [protected]

I'd like to informe that R.K automobile that is hero service center in shahdara on main gt road friends cly they did not giving me any dicount under "pre masoon vehicle free check-up".in that there is 20% dicsount on paid up service and 5% discount on spare parts.so take some action on this. I am attaching the document with it.so please tell me what should i do on this.

Hello sir/madam I'm taken a hero Glamour Bike on[protected] at Sri rajarajeshwara show room at station Ghanpur, but they are not giving TR number for me, they delaying for TR number, when I'm riding the bike the cops are creating problem, and they are asking y are you riding TR number and they charged fine, so pls provide TR number as soon as possible

Dear sir,
I bought the bike passion pro 14 may 2018 MBLHAR181JHD43043 Vihicle reg no. BR09Z4930 .
my bike one fault front wheel wobble feel from starting period. when my bike loaded weight 100 kg+ & speed 35+ then my front wheel wobble & my stearing wobbling.
so I live at present address tatanagar jamshedpur jharkhand.
so i go for 1st service your authorised service centre Narbheram agencies pvt ltd. 7th phase adityapur saraikella kharsawan and i told this problem but related machenic not see my problem only my engine oil change & oiling and told all problem solve.
but next day i ride the bike speed 40+ then problem same feel my front wheel wobbles & stearing wobbles.
So i kindly request please solve this problem & guide me how can i problem solve this.

My contact no: [protected]
with best regards.
Deepak kumar

I wish to intimate that I have purchased Splender Plus on 17/03/2018 from Suresh Motors (Mohana Automobiles), M K B Nagar, Chennai -39 vide Chassis No.MBLHAR074JHB14641 & Engine No.HA10AGJHB19715.
The vehicle handed over to me after the Regn. made on 21/03/2018 with Regn.No. TN 05 BQ 7573.
The first free service done on 12/04/2018 @ Suresh Motors. After the first service, I have noticed that there was problem in the front suspension. So I have intimated the same to Suresh Motors Concern while handed over the vehicle for the second FREE service.
But the same problem was persisting even after the second service. So, again I have approached the Manager of Suresh Motors for the rectification problem.
Later the Mechanic has re-examined the vehicle and find out the fault i.e. MANUFACTURE DEFECT OF CONE SET in the fork. For the replacement of cone set, the Manager has asked me to pay Rs.300/-. Even though I have pointed out the manufacture defect of cone set, the Manager did not agree for free service. So, I have paid Rs.300/-vide Rt.No.1487 dated 06/07/2018 under protest.
I wish to bring your notice that as you are the manufacture of vehicle and the problem raised due to manufacturing defect, kindly refund the amount of Rs.300/- which paid by me for the cone set. Thanking you,
Yours faithfully
R.Satyamurthy

Hi i am umesh yadav, few months ago i had purchased maestro edge but i had faces many problms like it creats problem in self starting, recently one month ago my scooty got serviced but after 4 days of servicing it was not started infact it was not cathed any signal buy apply key no fuelshows no meter bord shows even, again i sent my scooty for servicing then after one day while i were driving sudden the cap of tier was got disconnect and...

I have purchased Hero Duet from Kota Motor Company, Aerodrome road, Kota Rajasthan on Wednesday i.e. on 4th july 2018. I take the deliver around 6P.M.
around i realised that headlight low beam is not working. and by 11 its high beam also stopped working. after that i was out of town today when i reached the dealer they told me that they are not responsible for this defect and they will not going to repair it.
I want to know that how is this possible that a light will be non working in bust 3 days.
Service manager Mr Jain accepted that this is a manufacturing defect and still not ready the repair it.
Kindly pay attention to my concern and resolve it ASAP

Hi my name is ravi kumar from patiala punjab
my contact number[protected]

i purchase new hero maestro scooty few months earlier
but this piece defected
after some days i face lots of problems, but your dealear and employe not solve my problem

plz solve my problem urgent basis

i file court case your company

your company service is not good

contact Ravi Bawa

I Was purchased Maestro edge on[protected] in A. M. REDDY show room in NELLORE, Andhra pradesh, in the name of T. KAVITHA, Registration no: AP 26 BT 2198. IT'S giving continues trouble for me, 2 time's battery trouble, company not doing proper repair, and it's suddenly stopping on the road. How can a woman handle the situation when suddenly stops on Road. Consider as a request and rectify my problem at the earliest possible. Thank you.

My name is Mirza Masiullah Baig i book my bike ACHIEVER 150 AT SAFAL MOTORS singhgad Road Pune & showroom has given delivery of my bike on 22/4/2017 without registration and till date.It is very irritating experience with Hero for me, everyday i am taking follow up of your team (Mr.Nitin RTO EXE [protected])I am fade up with your service. Kindly look into matter and resolve the issue.

Hero extreme sport left mirror need.
Your distributor leenam motor not available spare part of bike nearly more than 2 months I'm every day told for that I'm need left size mirror of my hero extreme sport orange color bike but every day told come tomorrow stock come, after along wait and face many problem without mirror in NH also face accident, So for road safe im urgently need mirror otherwise very difficult to ride bike.So all thing's you are understand and please provide me service and I'm also extended your paid services, my bike no.od01m8572.and resignation mobile number is [protected].
And also information you that if I'm not getting service from you, I'm bound to complain consumer court.

Thanking you
Kishore Roul
[protected]