Hero MotoCorp Complaints & Reviews

I Was purchased Maestro edge on[protected] in A. M. REDDY show room in NELLORE, Andhra pradesh, in the name of T. KAVITHA, Registration no: AP 26 BT 2198. IT'S giving continues trouble for me, 2 time's battery trouble, company not doing proper repair, and it's suddenly stopping on the road. How can a woman handle the situation when suddenly stops on Road. Consider as a request and rectify my problem at the earliest possible. Thank you.

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R

Rudresh Madhu

from Tarikere, Karnataka

Jul 10, 2018

We buy hero passion pro bike one month back still there many problems in engine .
Showroomers didn't exchange it

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V

vcvikash781

from Jamshedpur, Jharkhand

Jul 11, 2018

Mera bike one week sa kharab ha service centre ma maina complain kiya koi response nhi mil raha ha

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Address: 411016

My name is Mirza Masiullah Baig i book my bike ACHIEVER 150 AT SAFAL MOTORS singhgad Road Pune & showroom has given delivery of my bike on 22/4/2017 without registration and till date.It is very irritating experience with Hero for me, everyday i am taking follow up of your team (Mr.Nitin RTO EXE [protected])I am fade up with your service. Kindly look into matter and resolve the issue.

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Address: 756001

Website: www.heromotorcorp.com

Hero extreme sport left mirror need.
Your distributor leenam motor not available spare part of bike nearly more than 2 months I'm every day told for that I'm need left size mirror of my hero extreme sport orange color bike but every day told come tomorrow stock come, after along wait and face many problem without mirror in NH also face accident, So for road safe im urgently need mirror otherwise very difficult to ride bike.So all thing's you are understand and please provide me service and I'm also extended your paid services, my bike no.od01m8572.and resignation mobile number is [protected].
And also information you that if I'm not getting service from you, I'm bound to complain consumer court.

Thanking you
Kishore Roul
[protected]

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Address: Nainital, Uttarakhand, 263139

Dear Sir,

I own a Scooty, Hero Maestro No UK04U9202. I gave my Scooty for Service at Hero Service station, Rampur Road, Haldwani on[protected].

Iam not satisfied with the service of scooty. They have charged 1170 amount. The details is as below:

1. Centre is not having required parts.
2. Staffs do not have required knowledge about service.
3. Service of scooty is incomplete.
4. Scooty still having problem.
5. Staff is not giving answering my question.

Inspite of charging Rs. 1170, service centre is giving full service.

Please book my complaint and take necessary action.

Address of Service centre

Bajrangs Automobile Pvt Ltd, Rampur Road, Site-IV, Haldwani, Uttarakhand-263139
Raised Invoice No-10477CG18V5351 Dated[protected], Job Card No[protected]RJC[protected]

Regards

Ninder Ghumman
(M)-[protected]
[protected]@gmail.com

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Address: Aurangabad, Maharashtra, 431001

I bought the vehicle 6 moth before, after 1month the complaint began with starting trouble, i checked with the service people they said we will make it ok, but nothing on progress, as i had the use of vehicle regular, i adjusted with the complaint they only give mi temporary solution and parts of bike may not working they alsonget charges from me what to do i am totally in triuble with this bike if he wants he will replace me at that time but he just pass the time i had facing problem with starting, engine haeting, carborator, and so many problems their on regular basis

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Address: 282001

Sir/madam
My name is rajeev sharma. I am using hero xtreme sports, some parts like indicators, side mirrors, pedal... I need but none of these parts are available in all five hero service centers in agra (Up west). Some parts like pedal and indicators (Other company) i purchase but side mirror are not available in anywhere.
So please hero motor corp. Provide me the two side mirrors of my hero xtreme sports of black colour.
My bike no - up 80df1408
Mobile - [protected]
Ad - 41/gb/p-14, ganga vihar colony, tajnagri agra (Up west)

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S

Sunipta Kumar Jena

from Titlagarh, Odisha

Jul 5, 2018

Hero motor job card no-21640-2rjc[protected] regd no-od02g0994
date-23/05/2018
sorrowfully i have complain u i have submit my bike at baishnabi mors kendra para but till today i have not return my bike to

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M

mfzz 786

from Madhoganj, Uttar Pradesh

Jul 6, 2018

@HeroMotoCorp

बिक्री की आपाधापी में हीरो मोटर की आफ्टर सेल्स सर्विस गिरती जा रही है।

कान्हा मोटर इलाहाबाद का सर्विस मैनेजर कलीम बेहद बद्तमीज़ और दुर्व्यवहार करने वाला है।

सामान्य सर्विस के अतिरिक्त ग्राहक की छोटी छोटी समस्या पर भी घंटों का समय बेकार खराब किया जाता है।

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M

mfzz 786

from Madhoganj, Uttar Pradesh

Jul 6, 2018

@HeroMotoCorp

बिक्री की आपाधापी में हीरो मोटर की आफ्टर सेल्स सर्विस गिरती जा रही है।

कान्हा मोटर इलाहाबाद का सर्विस मैनेजर कलीम बेहद बद्तमीज़ और दुर्व्यवहार करने वाला है।

सामान्य सर्विस के अतिरिक्त ग्राहक की छोटी छोटी समस्या पर भी घंटों का समय बेकार खराब किया जाता है।

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M

[email protected]

from Dehra Dun, Uttarakhand

Jul 6, 2018

Sir . My self Mithilesh I gave two month ago passion pro . After that a few days lost seat lock . I went to four times soniya vihar shine moters but nothing response. Please sir i provid seat lock

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Address: Ghaziabad, Uttar Pradesh, 201009

Dear team,

I have to inform you that, i am very unsatisfied from your side (Complaint resolution team). Several days gone but not a single response (Phone call, message, email) from your side i aml very hope less. Today when i visited the agency they told that spare parts are not available in delhi ncr. This is the answer after 15 days. Now tell me what can i do. Who will responsible for the loss of my business because i am a sales officer.

Kindly revert asap on undersigned.

Regards,
Jitendra singh
+91-[protected]

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Address: Bangalore, Karnataka, 560103

Website: Bhagath Motors,near Horamavu Crossing

I have given my bike (Ka03 jq 5840) for repair after i met with an accident. Its been 22 days i have not received any update regarding insurance claim amount or when will i get my bike back. Neither the insurance team is calling nor the showroom (Bhagath motors) executives are providing any update. This pathetic service is not expected from a brand like hero. Am incurring a cost of 400 rs on daily basis while commuting to office, please understand the urgency and expedite the process.

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Praful Beri

from Hoshiarpur, Punjab

Jul 5, 2018

I asked something about part of my bike, he said me if you can come otherwise I can’t do anything this kind things as well as I was on the road

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Address: Panchkula, Haryana, 134102

I have purchased hero pleasure on 8/5/2018 as engine no-jf16eghgm12855, in these two month i have faced so many problem first - meter not working, rust found formation on parts, self starting problem but battery replaced by hero service center, it is other battery charging part replaced that means i have visited 4 times at hero service centre and vehicle taken for 7 days but till now problem not solved,
Hero motors is making such bad quality product,
Thanks
With regards
Mahendra singh
[protected]

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D

Deepak Danny

from New Delhi, Delhi

Jul 3, 2018

Stupid campny zamato

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Deepak Danny's reply, Jul 3, 2018

So please refund my odder

D

Deepak Danny

from New Delhi, Delhi

Jul 3, 2018

Stupid campny zamato

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Address: Rewari, Haryana, 123106

I bought a hero duet on 11 march'18 from niraj automobile dharuhera, i paid all my money including rto number plate but after four months i didn't received number plate. Everytime i'm getting different-different excuse. It's a risk for me to travelling on road because traffic police will anytime charge me for number plates. Please look into this matter and take a action against dealer.

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Address: Panipat, Haryana

I bought hero glamour i3s new 2018 model few month before and that time to till this i m getting engine pblm like:

1.engine have little noise, about this i have chechked bike to agency also but they told me that, this is not pblm its manufacturing defect.

2. many time during driving gears got free.
means : i[censored] r driving in fourth gear and i[censored] need to change in 3rd gear so many time that, s not changed and gear stucked and then engine make vry badly high noise like tractor gear box.

i m vry vry too much disappointed from this bike with in 4 months i want fix these pblms or replace my bike

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Address: Kota, Rajasthan, 324009

Dear sir
Mene apke ya se jab se gadi li tab kai bar job card banane wale ko gadi ki service or tyre jumping problems har bar batata hu to kahte he kabhi ana to iske tyre change karwa denge lekin har bar sunke unsuna kar dete gadi tode din chalti he fir wohi problem ati he iske tyre change karwa do or service best kare
Nhi to mujhe apke delhi se har bar service ke baad uha se phone ata mujhe unko sikayat karni padgi
Apke office wale kahte aa ke dikha lena unke sabhi naam
Manish
Dinesh
Mathur
Rajendra
Chitra

My name
Hemant
[protected]
Kota raj

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Address: Kolkata, West Bengal

I have purchased the above vehicle vide invoice date[protected]Invoice no. 11516ck17v7303). The said vehicle was purchased from raja motors, 16f, b. T. Road, sukchar, kolkata-700115. From the very beginning of the purcehase several problems cropped up. Out of which one problem remains non functioning of i3s system. Not a single day this i3s worked at all.in between these two times servicing done and the matter was intimated to the dealer. But they remained unable to solve the problem as perhaps they are the only dealer in the country who is going to spoil the reputation of hero motor corp the esteem organization. Even light and sound not working properly.
May i therefore fervently request before you to please look into the matter at the earliest and oblige.
Thanking you, paulami samaddar

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: [email protected]

Dear sir,

Accident date is 19/06/2018 same day bike submitted in aman hero agency, vijay nagar ghaziabad. Delivery date is 25th june till now i wouldn't get the bike & would not get any satisfied answer from there. Today on sunday within 10 min i observed that there is 7 unsatisfied customers for the same issue they handover the bikes by doing parts pending after that customers visit on daily basis from last 15 to 20 days. Same they want to do with me. Bill passed by survayer of insurance company before 4 days.

Kindly help to resolve the same as soon as possible because i am a sales person with out bike there is very difficult to do customer visit.

Regards,
Jitendra singh
+91-[protected]

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Unnathi Refrigeration

from Mavelikara, Kerala

Jul 2, 2018

I have a hero maestro scooter and my scooters some fiber parts were damaged so I ordered it in otherasied service centre it has been 16 days since my order I have paid advance too no one has updated me about it even if I ask them they are telling it is still coming and all if I don't get it in 2 days I may have to report consumers coart

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Address: 121005

Dear sir
Mene abhi 2 month phle may 2018 ko new hf deluxe bike purchase kri thi yuva motors nit faridabad se, first service pee engine oil leakage ki problem jo solve ni hui, second service pe same problem jo solve ni hui, ab mai is bike se preshan hu pls meri complaint pe jldi se jldi step lo pls sir,

Bike no - hr87a1467
Chassis no - mblhar209jgc02882
Engine no - ha11enjgc02960

Regd. Owner - jai parkash
Mobile no-[protected], [protected]
Address - 129/26 jawahar colony nit faridabad

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Address: Mumbai City, Maharashtra

I buyed the captioned scooterin month of january 2018, throuh hero motocorp virar. From the month i buyed the scooter i am suffering such such as battery getting down due to which i am unable to self start. Average is very third class, i guess my scooter gives only 15 kmpl average, even after doing time to time servicing.. Every month i have to spend money for certain problem of the scooter for repair at local bike mechanics as it stops working.. Now tho self start is not working and it is serioulsy frustrating.. I am fed up of this issues.. If there is seriously something like customer care please replace my scooter get back to my complaint with a prior resolution..

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Jun 30, 2018

Updated by Manish Sakpal I buyed the captioned scooterin month of january 2018, throuh hero motocorp virar.From the month i buyed the scooter i am suffering such such as battery getting down due to which i am unable to self start. Average is very third class, i guess my scooter gives only 15 kmpl average, even after doing time to time servicing.. Every month i have to spend money for certain problem of the scooter for repair at local bike mechanics as it stops working..Now tho self start is not working and it is serioulsy frustrating .. I am fed up of this issues.. If there is seriously something like customer care please replace my scooter get back to my complaint with a prior resolution..

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Address: Jaipur, Rajasthan, 302023

Dear sir
I serviced my vehicle from you jaipur dealer surya autocorp private ltd.,
V. K. I. A. Jaipur. Your dealer charged rs. 2281 against bill no. 11646cf18v6298 dtd.[protected] of rs. 2247/-. Rs. 34 extra towards payment
Through debited card. Sir govt. Continuous motivate for e-payment and your
Company required cash payment only. I request you to instruct your all dealers
To motivate and provide some incentive towards e-payment to contribute for nation. I also complaint for poor service and misbehave by cash counter cashier. My email address is : [protected]@rediffmail.com

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R

Ramchandra Bhoite

from Morjim, Goa

Jun 29, 2018

Hero mestro MH14 GZ 3515 purches eight day ago but morning time no start easy I tried self start but do not start but overflow petrol two time cheak in Hero showroom but my problem not slove I would video shooting and published mediea

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Address: Thane, Maharashtra, 400608

Hi team
I bought my maestro edge on 23rd january 2018 rc no - mh04jj3256. I have just availed 2nd service on 24th june 2018 in manpada thane. After servicing i saw one place colour was removed i discussed with service manager he told me it is your shoes mark i accepted. Then while starting my maestro again i saw same things to 4 to 5 place. I inform to manager mr. Dinesh he replied me very rudely and denied this is not our mistake. I told him clearly while giving my 2 wheeler you checked every were it was completely new without any scratch & now how everywhere all colours removed. He said we don't know. While reaching home i found my kilometer & petrol indication meter also not working. This is the service provided me.

Now suggest me just 6month and i am facing such issue what should i do.

Regards,
Vandana singh
[protected]

Jul 13, 2018

Complaint marked as Resolved

My problem has not been resolved

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Jul 13, 2018

Updated by vandanaprathamsingh Hi team,

Reminder for the above complaint
i am facing lot of problem. My kick is not working and self start is also not working some time. and above problem is already. looking forward for your support.

thanks

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A

Ashwin Sonwane

from Solapur, Maharashtra

Jun 29, 2018

Ashwin babanrao Sonwane
Mo [protected]

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Ashwin Sonwane's reply, Jun 23, 2018

Shok ukp bablig
Gadi passion pro
MH 22 AL 8050

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Address: Pune, Maharashtra

Dear sir/madam,

I purchase hero splendor i smart 110 model in month of oct.2017. But i very disappointed about the authorised service i. E sehagal auto chinchwad pune.
I will facing problem from day one about the product as given below.

At time of delivery
1. Seat lock not function.

Ist service
After ist service vehicle jurk peoblem.

Iind sercice
Tell lamp not working.

Iiird service
Still seat lock not resolve from service station.

All staff behaviour very bad exprience.
I will purchase product only your brand is very good in market.
But after purchasing i have facing very bad expeience about product as well as service.
My vehicle details is given below.
Model splendor i smart 110
Registration no mh 14 gm 8836
Owner name nandkishor bhavsar.
Look in to the matter very serious.

Thanks.

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Address: Dehradun, Uttarakhand, 248001

Website: nine mountain dehradun

I have purchase hero masetro from nine mountain jogiwala dehradun. This is the worst showroom i have ever seen.. The people who work there are third class persons even they have no manners or are uneducated.. They took almost 5 hours to complete paper work and that too they forgot to give me tr (Temporary registation) after few month when i asked for tr they refused too give tr
And saying that u have lost it.. Even they dont know how to talk to customer.. I will never again purcase any hero vechile again in my life.. Or will never suggest any one to purcase hero vechile to any frnds or family member.. Worst worst worst experience

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Hero MotoCorp Complaints & Reviews

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Hero MotoCorp reviews & complaints page 199

maestro edge giving trouble regularly

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registration pending since one year

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hero xtreme sport left mirror need.

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hero maestro service complaint

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passion pro bike not working proper

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parts not available in market and all service center in agra

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hf deluxe up 14 dp 5043 accidental bike delivery date is 25 till today bike not delivered

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hero glamour fi

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product quality is bad

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dealer cheating

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hero glamour i3s 2018 new model

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tyre jumping and third class service

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super splendor

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hf deluxe up 14 dp 5043 accidental bike delivery date is 25 till today bike not delivered

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bike engine oil leakage

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hero maestro zx

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extra amount. charged for payment through debit card.

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maestro edge

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very bad service

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worst showroom

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