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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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256
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4608
1307
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+91 11 2614 2451
2262
623
+91 11 2614 4121
721
323
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+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 200

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D
daleramesh
from Hyderabad, Telangana
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worst behavior of staff

Address:East Godavari, Andhra Pradesh, 533401

This is ramesh naidu from tuni, east godavari district, andhrapradesh. I went to your show room at tuni. They are maintaining worst staff. The staff are very ridiculous they behave like government employs. They don't know how to behave with customers. They didn't answer answer properly for any quiry. Today[protected] we are three customers walkout from your showroom and went to honda show room and bought vehicles there. All this is happend...
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L
Lavi23
from Dhamtari, Chhattisgarh
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issue with maestro edge bs4 engine

Address:Sheopur, Madhya Pradesh, 476337

Dear sir/mam
I am sorry to say that but i am really sad and disappointed after buying hero maestro edge this time hero has disappointed me. I am an old hero customer present time i have one hero splendor one hero passion pro and splendor after using six years still there is not even a problem with engine but last year i bought a new hero maestro edge from ashish hero sheopur and completely dissatisfied its engine is just annoying after...
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R
raju kumar bhuyan
from Bengaluru, Karnataka
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head light

Address:791110

Last year 2017 april i purchage glamour bike and last year dec'2017 i order for glamour bike head light but still i not getting it, and your service and spare parts manager not taking any step so many times i visit there i think i do mistake to purchase bike from hero dealer, your parts sector is not active its totally hope less. Will you short it out....
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L
Lavi23
from Dhamtari, Chhattisgarh
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worst service

Address:Sheopur, Madhya Pradesh, 476337

My scooter maestro edge has a wiring problem or something else soo my headlamp bulb stops working every and faults in something one month i buyed this scooter one year ago and till now i had replaced 8-9 bulbs 4 days before i went to ashish hero sheopur mp they told me we don't have enough workers today come on monday we will change wiring, regulator, and magnet i went on monday they told me today also we don't have enough workers come back...
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V
vivekvrm
from Panaji, Goa
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service delay after 20 day

Address:Jaipur, Rajasthan, 302021

Hello sir my name is pawan kumar verma my bike is accident case bike in service center submit by 1 - june-2018 service manager talk me give your bike after 15 day but toady is 20-june-2018 my bike not repair before 5 day i am counties visit service center but not repair my bike and worker are use mobile phone in your service center and all staff very bed behavior and tomorrow morning 11 o'clock go to consumer court and submit all detail court...
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S
Sandeep Senthiya
from Gurgaon, Haryana
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oil tank color faded

Address:Agra, Uttar Pradesh, 282001

Dearsir,

We have purchased a byke on dated 29.11.2017,
After some month used this bike but now we have face problem colour faded on oil tank. So please replace the tank for resolve the issue.

Note :- all service done by your authorized service center

Thanks and regards
[protected], [protected]...
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N
Nkneeraj
from Krishnanagar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against hero service and service manager

Address:Paschim Medinipur, West Bengal, 721301
Website:Hero motocorp.com

Dear sir/mam, i P.Nagendra, i have purchased the the new bike hero duet this is my fifth hero bike i bought in last year this month from sainath automotives, kharagpur, west bengal. First of all i tell you this is not my first bike iam the already a good buyer of hero bikes since 15 to 20 years.This bike my fifth one. I never purchased any bike other than hero but this time i have got a very bad experience with this bike. Last month i faced...
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M
Manish Silewal
from Mustafabad, Haryana
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my green I smart model 2014

I have purchased my green i smart from shankar automobiles ambala cantt, mohra the bike petrol t is damaged its leaked i have exchanged it from market and there is rust in the petrol tank i also have exchanged it now this bike is not giving mileage only a year have pass only and it is talking to much petrol for running i want a solution to this bike...
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H
Himanshu Srivastavji
from Delhi, Delhi
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bike fuse

Address:Basti, Uttar Pradesh
Website:www.Heromotors.com

Sir
In my bike super splender up51 al 2820
The fuse is not working, it doesnot even work & hold up from minimum 1 hour to atmost 1 day. I had lodged complaint regarding this matter in my 3rd and 4th servicing at shubham hero agency, basti up but the staff doesnot took any action. I also visited shubham service centre approximately 10-15 times so as to change my defective fuse. They just change the defective fuse to new one....
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Address:Ranchi, Jharkhand, 834002

My bike extreme (Jh01bj-1045) is under warranty period and it needs half engine service as per the management authority of service centre (Auto bike, main road, ranchi) there are some sound is coming from the engine but they are not agree to service my engine free of cost, while my motor bike is in warranty period. Instead of service, they are demanding for cash money. What is all this? Is this the policy of your company? I am writing for...
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S
Shiva Raman Shukla
from Mumbai, Maharashtra
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service related

Address:Bhopal, Madhya Pradesh, 462039

I was purchase a duet scooter from your dealer as j j hero, trilanga, gulmohar colony, bhopal on 08/10/2017 registered on sangeeta shukla. J j hero has not an authorised and well-equipped work shop, but every time dealer insist to service of vehicle. Their service is not satisfactory and reliable and every time the owner mr. Jodhani committed for best, but still he failed. Please instruct to the dealer for the convenience of the customer...
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S
sharmq
from Kota, Rajasthan
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non receipt of goodlife reward & benefits etc,

It is to inform, that i have purchased a two wheeler i. E maestro edge from m/s sirohi auto agencies, sirohi rajasthan in the month of august 2016. The details are here under.:-
Name suresh chandra sharma.
Address 20 a raj colony sirohi
Engine no. Jf33aa94e08661
Chessis no. Mbljf33aa94eo8809
Date of purchase 5-8-2016

In this context it is to intimate you that at the time of purchase of the...
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G
Gurnoor Randhawa
from Ludhiana, Punjab
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maestro edge engine burns engine oil

Address:Gurdaspur, Punjab, 143602

Dear sir or madam
I am a very loyal customer to the hero motorcorp since it was united with honda as hero honda. I used to drive hero pleasure and it was such wonderful experience till i sold it to hero retailer and bought a new maestro edge. The reason i returned to the hero was satisfactory result from hero honda pleasure, but i didn’t get the same from the hero maestro edge being a student of automotive engineering i have studied...
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M
Md Nihal
from Delhi, Delhi
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fuel lock

Address:New Delhi, Delhi

I have purchase duet dl7scc5740 june 2017. I have facing same problem every month every month fuel lock is not working. I am going service center every time no solution is service center side he is not change fuel lock employees way of talking is very rudely i say i complain you he said first you go complaint i m not prepare your job card.
Kindly resolve my problem...
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S
sunil Mandyal
from Delhi, Delhi
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complaint about spare part

Address:110047

Hi
I bought super suplender i3s on april 22nd 2018 dl3s dz5827 from pasupati moto corp adhchini new delhi. After two days i face a problem to self start. Next day i went to same showroom to recheck. Machanic said checked and said ok now. But there was same problem again. I went to the first service and also told them same problem and the same thing they done. Today i got a chance to visit shoroom and ask machanic pls check it proplerly...
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K
kteshwar
from Bengaluru, Karnataka
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pleasure starting problem

Address:Bangalore, Karnataka, 560083

I have booked hero pleasure and got the vehicle after alot of delay due to unavailability of accessories. They kept the vehicle with them in showroom only telling us not to take the vehicle home if anything damages not their responsibility. The vehicle was with them for almost a week. They said the vehicle will be home delivered but no one did it. Finally, we only went (Its almost 2 weeks) and when they handover... That time itself scooter...
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S
soni kumari 6775
from Mumbai, Maharashtra
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starting problem since starting

Address:831001

Respected sir/madam,

I regret to state that in several occasion i faced starting problem during driving, for the reason near misses occurred with my life so many times. This matter i was shared with service center regarding the basic problem of my hero deut. Since starting the service center's authority assured for the better service, but they helpless to make it good in all respect.

One thing i want to make...
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T
Toyota Omkar
from Indore, Madhya Pradesh
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service

Address:Rewari, Haryana, 486001
Website:[email protected]

सर्/मैडम, मैंने बद्रिका हीरो से डुएट स्कूटर आज से 4 महीने पहले खरीदी है, जिसमे लेने के बाद से ही गाड़ी को बढ़ाने में बहुत तेज झटके देती है और खट-खट की आवाज आती है, मैंने वर्कशॉप...
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Address:Churu, Rajasthan, 331022

Mene aaj se somthing 1 month pahle ek new bike hf deluxe li thi jiska tyre abhi se cut lagna start ho gye h or tyre me manufacturing problem h jo company wale ko dikhaya but wo bhane bnate h sir aap ne aisa kiya hoga waisa kiya hoga sunte nhi h to plzzz mujhe solution chaiye mera contact no. [protected] hai plz help me mujhe tyre replace karwana h to plz jaldi se contact to me...
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P
Prabhakar Kumar Vidagdha
from Darbhanga, Bihar
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defected pre installed accessories

Address:Hazaribagh, Jharkhand, 825301

Yesterday on 13/06/2018, i bought a Maestro edge and after i took it too my home, i notice that one of its bulb is not functioning, but when i took my scooty to showroom, they charge 20 rupees, for the replacement of that bulb, but when i asked to the manager he told you have to pay for that, because the is not free. so please explain me why do i pay for that defected parts which is pre installed in my scooty, if you not response to my complain...
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