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Hero MotoCorp Complaints & Reviews

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Updated: Mar 26, 2025
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 202

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A
Aakash9899776603
from Noida, Uttar Pradesh
Jun 8, 2018
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extra payment taken showroom

Address: New Delhi, Delhi, 10095
Website: Hero motercorp

Hai,
I am aakash chand i purchase a bike from rk hero showroom. Show room members taken extra money i am pay by credit card but showroom person saying 2% extra is given for credit card payment i am already paid 26000 she is taken 500 rupees extra name is mamta i am not satisfied this service this is very disappointing if you want extra money you can say me sir we want some pocket money. What is the proof extra amount is deposited...
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B
Bhushan Lipare
Jun 8, 2018
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hero maestro edge scooty not working properly

Address: Thane, Maharashtra, 421202

Hi,
Myself bhushan lipare. I am the owner of hero mastero edge and purchased scooty on 22/11/2017. From the time of buying scooty after 1 week its not working properly. Every time battery getting down due to some reason. I had changed battery 2 times but still problem is same. Even service center people (2 times given to hero ahire service dombivli and 3-4 times hero ranjit motor thane) not able to resolved problem. I faced same problem...
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P
Prabhanjan B K
from Karkal, Karnataka
Jun 7, 2018
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vehicle not delivered which was given for spares replacement

Address: 560062

2 wheeler was given at shri shiradi sai motors konanakunte cross bangalore on 20th may 2018. Today is 7th june 2018. Still vehicle is not ready. Owner of service centre is not responding properly. I can understand to get spares of old model vehicle, it takes little time. But it cannot take 18 days.in spite taking advance 9f rs.5000/' on 22nd may for spares, still they are giving blunt answers. Despite expressing how badly i need vehicle after...
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K
Kanwar Dhanda
from Panipat, Haryana
Jun 6, 2018
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using of rude language by happy grewal (9991033105) and not providing of number plate after paying all dues to shri ram ajit auto meham, rohtak

Address: Gurgaon, Haryana

Sir, i have purchased a m/c (Hr 31n4120) on 07.02.2018-shri ram ajit auto, meham. All dues paid but number plate of my vehicle not yet provided. Today mr happy grewal -[protected], used rude language to me "nahin dengen number plate aapne jo karna hai karo?" "company hamara kya kar sakti hai". Please do needful on the subject issue.
Thanks,
Sunit...
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M
M KSharma
from Jaipur, Rajasthan
Jun 5, 2018
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very low mileage

Address: Alwar, Rajasthan, 1234

My hero motorcycle i smart 110 having a very low millage about 40_47km i have complained two times before it ' i have also complained about in satisfactory service ofagency the service centre provider called me and he advised me to service the bike and said bikes miielage will about 60 km bike serviced and i made payment for service but my bike millage is low it seems that my bike had any technical fault please check up my bike other wise...
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R
radhakant pandey
from Raha, Assam
Jun 5, 2018
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self not working well

Address: Kamrup Metropolitan, Assam

Dear sir i am permanent rider of hero motor bike. It is my third bike hero passion xpro wide no as01 dq 8749, bye from hero motor cop durga sarovar guwahati. Just back 1.5 month. Its self starting system failed yesturday. I gor first service on 13th may18. That time running km was 780. Now its running km is 1660.
Plz do needful and improve its quality

Regards
Radhakant pandey
Guwahati...
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J
Junaid Langoo
from Bandipura, Jammu and Kashmir
Jun 3, 2018
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worst service providing your service centres

Address: 193201
Website: Hero Moto corp company

Sir..
I purchased hero scooting having some issues and went to service centre samad motors sopore jk but they are providing worst services and i received vehicle back with resolved issue..

Need help..
Even i called every customer care or query cell but no one recieved call.. Better to close these numbers permanently..

I suffered alot from your service centre and your product. I feel worst company...
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D
Dhiraj Pathrabe
from Nashik, Maharashtra
Jun 3, 2018
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replacement of cylinder head under warranty

Address: Nagpur, Maharashtra, 440017

I have purchased a hero splender i smart bike on 17 sep 2017 from nk kusumagar showroom, nagpur.

Few days ago i have observes a knocking sound with tremendous vibrations in engine. I have complaint about this while doing 3rd free servicing at the kusumagar service center. They has suggested me to replace the cylinder head which will be free of cost as bike is under warantee. So i have submitted my bike in services center on...
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A
ajaychahar36
from Udaipur, Rajasthan
Jun 2, 2018
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service

Address: Sirohi, Rajasthan, 307001

We are not satisfied with my latest free 3rd service.. Battery related problem occurs from a month i request to service manager to replace battery as it is in warranty period but they only recharge it as previously. Its creating problem when i start my scooty.. But scooty some time not start with auto.. It only start with kick start. Creating unnecessary sound from front part after service as previously b4 service.. Not satisfactory service....
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S
sk...
from Mumbai, Maharashtra
Jun 2, 2018
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karizma r model 2015

Address: Thane, Maharashtra, 400612
Website: PATHETIC SERVICE

Dear sir,

This is a reference from my vehicle is bearing registration no mh04gw9570 karizma r i was a purchase new vehicle from ranjeet motor showroom thane mumbai.

My concern is last 3 year noise coming from 60 to 80 speed in running from front cluster side till now ranjeet motor workshop not solve the problem.

Last 2 years i was raise the concern steering handle rhs cross no one can give right...
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S
SuchetanaBiswas
from Dhamtari, Chhattisgarh
Jun 2, 2018
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unsatisfactory service under amc at rajdhani auto care workshop

Address: 492001

Hero pleasure, vehicle no:cg04hx 2922, servicing done on 11/11/2017 under regular amc servicing, problem-scooter giving jerks and stopping all of a sudden, racer not taking pick up after that and scooter not starting, again scooter taken for check up on 22/12/2017. Next servicing done on 27/04/2017 for same problem, but scooter broke down on same day even after servicing, again taken to workshop. This is the 3rd visit on 02/06/2018 for same...
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A
Apurav Shrivastwa
from Churachandpur, Manipur
Jun 2, 2018
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about my 6th free service.

Address: West Champaran, Bihar, 845438

Dear sir,
I baught a hero new achiever black on 26th of dec 2016... There after all my service is on time, in the month of april 2017 i visited modern auto agency, bettiah for my last service, although i also belongs to bettiah and all my previous services are done here, but in april they said that, in your service there is too much time so you can do later.. After that i'm not available in bettiah for one month regarding my mother's...
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Y
yeshpalyadav
from Delhi, Delhi
Jun 2, 2018
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engine seized - maestro edge

Address: Alwar, Rajasthan, 301705

Dear sir/madam,

We purchased hero maestro edge on 1st may 2016 and today our above vehicle engine seized, please note following details for vehicle;

Engine no. Jf33aaggc35704
Frame no. Mbljf33aaggc04784
Vehicle regn. No. Hr-36-z-2055

We do all services for above vehicle by ajit motors (Hero dealer - kotkasim, alwar - 301702) and record mention in service book, but when we go today...
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H
Harvinder Nagar
from Gorakhpur, Uttar Pradesh
Jun 1, 2018
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oil leakage problem after service

.
Hi,

I had purchased hf deluxe bike in june 2016 hr-29-am - 5600. From than i am facing lots of problems:

Oil leakage problem.
Last paid service completed on 9th april, 2018. This problem increased after service next day i had updated to service centre m/s shiva motors, ballabhgrah, they called me we will resolved your problems in insurance claim.
So, kindly resolved my bike problem as...
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A
Abi10ek
from Coimbatore, Tamil Nadu
Jun 1, 2018
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hero service is bad at mrg motors coimbatore

Address: 641035
Website: MRG Motors

Hi team,
Good morning.
I had an issue with my duet with starting trouble and gets switched off while running. I gave it for service @ mrg motors coimbatore. They said that issue was with crd unit and changed it @ rupees 1300.. Again there was an issue repeated complaint and said that issue was with the crd unit and replaced it @ 1500. Still the issue persisted i decided to check with the local mechanic and he told me that the...
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P
Praveen-pondicherry
from Chennai, Tamil Nadu
Jun 1, 2018
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worst service person rude behave - pondicherry valli motors

Address: Pondicherry, Puducherry, 605008
Website: www.facebook.com/HeroMotoCorpIndia

Valli motor - muthialpet, pondicherry branch - hero service center
Invoice number : 10981ce18v2405
Total service amount – 2353 rupees
Service center job sheet create person : mahesh – [protected]
My mail id : [protected]@engineer.com
Py 01 bz 5158 my bike number – 30 may – 10.00 am service morning submitted
Evening time 6.00 pm – my bike service person very rude and customer 0 % response...
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R
rohitjhs30
from Delhi, Delhi
May 31, 2018
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maestro edge multiple problems

Address: Jhansi, Uttar Pradesh, 284003

Hi,

I have purchased maestro edge bike in feb 2018. From than i am facing following problems:

Patrol leakage problem. Whenever you fill petrol, patrol leaked.
Start problem: some times vehicle is not even start. After so many tries it start.
Engine shut down problem: whenever you release accelerator, engine of vehicle shut down.
Race problem: some time vehicle is not going beyond 40 speed....
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B
Bhawani s
from Bakloh, Punjab
May 30, 2018
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self start problem

Sir i purchase maestro oct2016 at subham center jaipur (Chassis no. Mbljf33aag4h14666). During this period there was so many time self start problem occur. During service i was tell to service center about this every time. But till now problem was still persist.

Bike not start even with various attempt of kick many time. And i brought it by moving from 2 to 3 kilometers 3 time only during last 18 month due to not start even...
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V
vinayak gopal
from Ernakulam, Kerala
May 30, 2018
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battery of hero duet

Address: Thiruvananthapuram, Kerala, 695024
Website: www.google.co.in/search?q=cheran+automobiles+karamana&oq=cheran&aqs=chrome.2.69i57j69i60j35i

I own a hero duet which is bought from cheran automobiles kaimanam, trivandrum 10 months back. Now i cant start it using the self start. I already informed my dealer regarding this 2 days back and they are not attending my complaint. I talked with the supervisor, and he is giving false promises that they will attend the issue, still the problem is not solved.

Totally disappointed with the customer service....
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S
Sangu Simpi
from Bengaluru, Karnataka
May 30, 2018
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till today the my hero maestro std bs iii ka32el7615 not serviced

Address: 585211
Website: [email protected]

Sir

I am shivanagappa having of your bike hero maesto std bs iii ka32el7615 not serviced. It given at chittapur bagyavanti motars of your authorised dealer (Where i purchased) on
Dated[protected]. After 3days the service personel said it is sent to be gulbarga hero motors main dealer (Karnataka)
& did it. Till today it was in gulbarga hero motors main dealer
For solving the problem your skilled efficient...
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