Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
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2869
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3225
down
777

Phone:
Phone:
up
1576
down
395

Fax:
Fax:
+91 11 2614 3321  
+91 11 2614 3198  

Customer satisfaction rating
2%
Complaints
2869
Pending
0
Resolved
52
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (472)

Hero MotoCorp Complaints & Reviews

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Hero Motocorp — battery charging problem

 Janmejaypandey on May 17, 2019
Sir main janmejay pandey aditya motors phoolpur see glamour fi 03 nov 2018 ko kharida tha jiska engine no ja06egj9j00811 hain aur classic no mbljaw01xj9201014 hain iski 3 sarvish ho gya hain 20 april 2019 se battery chargeing problem hain main hero ki sabhi shop par dikha chuka hain aur dekhne ke bad ajensiy vale bole ki engine ka koyal ka issue hain aur abhi tak meri gadi ban nahi pai jisse have bahut problem ho rha hain ap se anurodh hain ki jald se jald banvane ki kripa kare...
Complaint comments  Read comments [1]Complaint category Business & Finances

Hero Motocorp — improper servicing and repeated troubles

 Mithali Naidu on May 17, 2019
Hf deluxe that i own, bought from ashutosh automobiles, nagpur, registered mh 31 az 9323 has been repeatedly facing servicing problems and after repeated complaints in writing and verbal both yet, i am not receiving proper assistance from the dealer.

My vehicle is still eligible for 5th free service and i would want all problems fixed in that servicing...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero passion pro

 Ajmal Mohamed on May 17, 2019
Dear sir
I bought 3 years back passion pro. Problem is engine very noisy i asked technical person. He said engine chain problem. Just 26000km only crossed.
I think this is defecti've unit.

So i need service and spare replacement free of cost.

From the beginning to till now i faced many problems.

Thankyou
Shagul hameed
Hp. [protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge engine fault [Resolved]

 Manjushri Sarna on May 16, 2019
2016 me maestro edge li thi 12000km chli h or company walo ne usme engine fault btaya h or hmse 8, 700rs. Mang rhe h thik krne k jbki 5years 50000km ki warranty hero company deti h usk baad b engine me 12000km chlne pr fault agya mtlb ab hme next hero ki gadi lene me sochna pdega or hero ka suggestion krna bnd krna pdega bcz company hmari bilkul b help nhi kr rhi h call lgao to busy rhta or by chance receive ho b jata h to baat puri hone ke pehle call cut ho jata h abhi majburi me hme gadi dena pdi h company me kyuki ye company hmari jra b help nhi kr rhi h or ab hmko next action mjburi me lena...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — passion xpro bike service complaint

 tiger 1111 on May 16, 2019
Maine passion xpro bike 30/7/2018 ko bike purchase kiya uske 2 month bad se h problem karne start ho gya laxmi automobiles hazaribagh se bike liya tha waha servicing k liye diye t hm bike m problem bataye bike m engine problem morning m self start karne p engine k andar se awaz ata hai bike 1- 2 km chalne par h engine hit ho ja rha hai shocker m v lickage hai bike m 2 lode p bike nai tantha hai bike k service nai karte aise hi bike ko wash kar k de dete hai invoice no 11211bg18s2902 company service sahi nai de rahi hai problem k thik kar k de nai t bike exchange kar de bike reg no jh02av3111...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — problem in bore/piston/engine

 so.abhishek on May 16, 2019
I purchased hero xtreme 200s in january 2019 from bangalore. It has been only 3 months and there is an issue in bore/piston/engine of my bike. I have updated my showroom from where i purchased the bike. There is no positive response from them. They are just delaying it for their joy. I want to complaint hero motocorp services department regarding this issue and request them for a immediate action. I can't believe that engine issues are coming in a 3 months old bike.
Please escalate it asap. Thank you.

Regards,
Abhishek soni...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — exchange of my scooter

 Komalrsaini on May 15, 2019
Dear Sir/Madam,
I have purchase a new scooter from Subham Moters, Sahkar Road, Jaipur on 28/March/2019 on exchange offer. I have exchange my old maetro scooter no RJ14DJ8809.
I have made lot of request to store manager for hand over me transfer/surrender papers of my scooter. But I haven't given it till now.
The invoice of new scooter is attached herewith for kind your reference. Kindly provide me transfer/surrender papers of my two wheeler from the Agency.

Thanks
Prashant Saini
[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — bike

 Rassiv Hussain on May 15, 2019
I have purchased hero bike splendor plus from New Delhi shiv ganga automobile showroom. I got very pathetic service.first when I got the bike they give me very bad condition without cleaning after waiting 4 days. After that I called for number plate before 1 day they you can collect the same from showroom. Today I went there but they told come tomorrow I also requested so many times but they were not cooperative.i m very upset to see there services....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — bike body damaged

 rabiekumar on May 15, 2019
Main 18th nov 2018 ko hero super splendor purchase kiya tha aur 14th may 3019 mein bike ka main stand damaged ho gaya aur main showroom mein complain karne par unhone mujhe bola ki yeh free mein nehin ho sakta hai yeh chargeable hai

So i request you please solve my problem as soon as possible

Regards
Rabindra kumar sahoo
Kendrapara
Mob no - [protected], [protected]...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — hero motorcycle sales/I was robbed of 2000'rs

 [email protected] on May 14, 2019
I am not happy with his sale. I have been charged 2, 000 juices with the threat of not cutting a bill. give me a payment 50100 but byk 48200and bill 47825..am not satsifai hero agency budhlada
mai jdo apni gaddi lyi c os time osda rate 48200 c bt bad de vich mnu ignore krke mently upset krke mere kol 50100 rs lye bad ch bill 47825 da dita gya baki payment oh nhi de rhe sanu kise advance skeem di load nhi sade nal dhakka hoyea sade kolo paise vadh lye gye hn asi budhlada sale to bahut presan hn othe koi b sunbai nhi hai...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — first complaint of finance to cash first service

 Jitendar Gangwar on May 14, 2019
Bike first service without wash
I am not satisfied your service l purchase on friday 3.5.2019 but next i change dissigion and purchase bike on cash but sellar charge me 2000 rs extra on the payment i want to know what charge your finance file suterday and sanday bank is close but your finance file is ready for charge me i think i teke wrong dissision for purchase hero bike...
Complaint comments  Read comments [2]Complaint category Business & Finances

Hero Motocorp — stole battery during service

 Bhuvnesh Gahlot on May 13, 2019
Dear team,
I hv serviced my splender plus, model 2017, viechle at hero service centre at dhampur, district - bijnor, u. P. On the date 16 april 2019. After the service i noticed battery not performing properly. When i go to service centre, i hv found that bettery has been replaced with old one.
I opposed against it they declined and suggest to change with new one.
Please checked and look into the matter.
Name - navneet kumar
Rc no. - up20ay7907...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Hero Motocorp — extra charge for purpose of bike

 [email protected] on May 13, 2019
Sir i am a defence personal.
I want to purpuse a splender bike through csd quota from b. M enterprises, pathankot. But dealer was saying we are not giving bike through csd and suggest me to purpose without csd. As a defence personal govt giving some facility so plese provide me bike through csd.
We serve for nation
Jai hind
Plese look out my matter...
Complaint comments  Read comments [4]Complaint category Cars, Parts & Vehicles

Hero Motocorp — vehicle for repair with showroom, delay in service by the time insurance of vehicle is about to expire

 CHELLA MAHESH on May 13, 2019
Vehicle has been submitted at hero showroom medak, but the spares, repairs and service not yet done from the last three months, since same problem is being faced by me many times in case of service and lack of spares in case insurance claim customers particularly, because of delay, my insurance is yet to be expired. Please do the needy as soon as possible....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero pleasure - up25 bh4151

 kumardks on May 12, 2019
Hi,
My scooty (Pleaseure up25bh4151) is standing in hero agency baheri since 2n may 2019 for petrol leakage problem due to issue with float pin. I visited nearest agencies (Haldwani bareilly) for this but not found anywhere. When we visit baheri agency staff says that they have orderd for this but still there is no result.

We are facing problem but not getting any solution.

Thanks
Dharmendra kumar
[protected]...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Hero Motocorp — hero glamour engine noise

 Glamourboy on May 11, 2019
Dear sir,
My hero glamour 2017 dec carburator model have some engine issues. I bought the vehicle from vega motors puthoor kottarakkara taluk kollam district kerala state. Some noise occured from the cylinder head (Valve noise). These issue starts from 13000 km. At the time km is 18400. I reported this complaint at janram automobiles kottarakkara taluk kollam district kerala state. All free service done with oil change. On reporting time the service consultant says these noise occured while running as normal. But i didn't believe that this is a normal noise. These noise increases abnormally....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Hero Motocorp — engine heating, pickup not good, frequently engine off in

 P_Gupta_Ngp on May 10, 2019
I bought a hero passion x-pro from aditya auto agencies in nagpur. A problem of fuel leakages started in first day after that i feel engine heating after 2 to 3 km drive and also pickup of bike is not good. I visit several times to aditya auto service in nagpur but problem not solve and in third servicing the engine open and change crank, piston and cylinder. My bike is only 2000 km driven. Please get the problem fixed for me or replace the vehicle with a new one.
Regards,
Pappu gupta
Mob: [protected]
Mh31fj4760...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — fault in the vehicle for fuel leakages

 abk12 on May 9, 2019
I bought a hero maestro about a year ago from jalaram auto, surat. It worked well for about 15 days. After that a problem of fuel leakages started occur in frequently. First time i had got it fixed in the company office in jalaram auto. Them the vehicle worked well for thee months. Again the problem of fuel leakages occurred. The registration no of the vehicle is gj 05 sb 4457. The vehicle has traveled about 4000 km in one year. Kindly get the problem fixed for me or replace the vehicle with a new one.
Regards,
Abhishek kanjariya
(M) [protected]
Mail id. Abhi. [email protected]
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — unsatisfied servicing and vehicle

 anjsum on May 9, 2019
Dear sir,
I buy hero duet s4 model in april 2015 and since begening i am facing problem about starting of vehicle after regular servicing. Means may be they are not doing good service or have defect in vehicle.
I am also facing oil lock problem since begening lot of time compliant but no have any positive reponse.
For your kind information my vehicle have 5 years warranty on paper so please take strong action against sun motor lucknow up to relapced are repair my vehicle.

My vehicle no:- up32 hw1765

Regards
Anjani pandey...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — complaint against service

 bunty verma on May 8, 2019
Dear respected last year i am perches a hero achiever 150 cc and we are facing problem in chain set. Last 3-4 service time i am reporting the issue but problem is not resolve. Chain lock problem in the bick but lock is not avb in the service station its not a my problem and last time you company service engineer mr. Avinash to told me and estimate to chain set. Plz resolve to my problem....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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