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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Feb 1, 2025
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257
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 2

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R
riyazudeen
from Chennai, Tamil Nadu
Aug 30, 2023
Sep 7, 2023
This thread was updated on Sep 7, 2023
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Passion Pro BS6 Engine cutoff problem

I bought Hero Passion Pro in September 2021 from Adyar Motors, Indranagar, chennai, right from day 1 I am having this Engine cutoff issue. It will turn off in slow speeds or while turning or crossing the road in traffic. It is very dangerous to drive this Vehicle with Kids. Already got stuck in multiple times while crossing the road and engine turns off in the middle. Looks like Hero wants to kill people by selling this vechile.
br...
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N
NithinKB
Aug 25, 2023
Resolved
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Xpulse 200 4v motorbike parts failure and technical support from hero authorised service centre

After 1 year 36500 bike counter Shaft damaged .complained to territory manager as per his request service charge removed but then problem began wandoor branch bharat motors employees and manager they were behaving rudely and showing no support . They were in hate action due to cancelation of service charge .after replacing countershaft 1500km later (38000km) clutch disc assy damaged they responded it is due to improper usage of motor bike,...
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R
Rahulpan
from Delhi, Delhi
Aug 24, 2023
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Problematic splendor bike

Address: Patparganj Delhi

Defective splendor bike wihich keeps breaking down and doesnot start from the date of purchse...
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S
sumit143143
from Ahmedabad, Gujarat
Aug 14, 2023
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Service & insurance making fool to customer

Address: Baramati
Website: www.heromotocrop.com

My bike number MH 42BH 9638 splendor had crashed accident. So I visit to mahalaxmi hero service centre in baramati, I have zero dept insurance policy which is valid. Even I'm having full dept insurance policy, But service centre advisor name firoz charge additional amount by giving any stupid fake reason. The is what this people bluff with senior citizens, those who don't know much about service insurance policy etc. Author Service provider...
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U
Unku
Aug 12, 2023
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Complaining about employee

Your one of the staff talked rudely with the customers because of the delay of payment emi .
Is this type of behavior is acceptable in your company. It is unbelievable. And not acceptable for a costumer.
So i request you to take action against this employee otherwise i have to take legal action against it . Because if there is delay in making emi payments then i will pay extra money for compensation but there is no right of...
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M
manoj.pathak
from Delhi, Delhi
Aug 1, 2023
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Hero glamour

Address: Delat2 greater noida

I have purchased hero glamour in 2021
January. It is not working properly there are lot of issue
Self problem
Battery issue
Brake issue
Balance is not proper...
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A
Abhishek0496
Jul 26, 2023
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Not providing proper after sales services

Address: Near Darshan Marble,Kathwada Nikol Cross Road, Sardar Patel Ring Rd, Odhav Industrial Estate, Nikol, Ahmedabad, Gujarat 382350

This is in concern to a Hero Splendor Plus bike purchased from your showroom Keshav Motors, S.P. Ring Road, Nikol, Ahmedabad, Gujarat- 382346 Model no. BS6 FI I3S DRS Cast Black Silver purchased On 17/01/2022.

Within one month of purchasing the bike there was problem in it, the problem being the bike automatically turns off. We have taken the bike 7-8 times to showroom for checking where they just either clean the bike or...
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A
Abhishek0496
Jul 26, 2023
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Not providing proper after sales services

Address: Near Darshan Marble,Kathwada Nikol Cross Road, Sardar Patel Ring Rd, Odhav Industrial Estate, Nikol, Ahmedabad, Gujarat 382350

This is in concern to a Hero Splendor Plus bike purchased from your showroom Keshav Motors, S.P. Ring Road, Nikol, Ahmedabad, Gujarat- 382346 Model no. BS6 FI I3S DRS Cast Black Silver purchased On 17/01/2022.

Within one month of purchasing the bike there was problem in it, the problem being the bike automatically turns off. We have taken the bike 7-8 times to showroom for checking where they just either clean the bike or...
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A
ajay moona
from New Delhi, Delhi
Jul 24, 2023
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Not providing Number plate and service book , demanding extra money for the same.

Address: singla automobile , mahavir enclave , new delhi.

I have purchased a TWO WHEELER VEHCILE Modle SPENDOR BLACK ACCENT from Singla Automobile, Mahavir Enclave, New Delhi, with Registration No. DL9SCD3998, Chassis No. MBLHAW124MHJ30504, Owner name : Charul Moona . Despite of several calls and visits, we have not got our number plate and Service Book. because of this we are unable to use the bike on the road, neither we are able to send the Bike to the Service Center. we have requested the Dealer...
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C
Con_SKumar_23
Jul 21, 2023
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Defective bike delivered by Hero Motocorp.

As a Hero MotoCorp customer since long time. I am very unhappy and facing lot of problems with my latest "GLAMOUR BS6 FI DSS CS" model purchased on 29th Octorber 2021 from MIHIR TRADES & AGENCIES, BHAGALPUR, BIHAR. The details of my Vehicle as mentioned below -
Chasis Number - MBLJAW163MGF03996
Engine Number - JA07ADMGF03053

The day purchased, We faced continuous problem that vehicle was getting stopped in between...
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T
Touseef@123
from Srinagar, Jammu and Kashmir
Jul 19, 2023
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High labour charges

Address: GUNDIREHMAN GANDERBAL J&K TULLAMULLA

As I went to hyderia motors dab ganderbal jammu and kashmir for free service of my super splendor bike for general check up and mobiloil change .
As the service was free to my bike but unfortunately they are charging very high labour charges
So kindly look into the matter as soon as possible.
Thanks and regards...
+1 photos
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Y
Yogesh Kalyari
from Raipur, Chhattisgarh
Jul 19, 2023
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Complaint Regarding Unprofessional Conduct and Failure to Resolve Bike Issues

Address: Raipur

I am writing to express my deep dissatisfaction and frustration with the service provided by one of your employees who handles complaints regarding bike issues. His name is Bishwaranjan Panday, and I had an unfortunate interaction with him that has left me extremely dissatisfied with your company's customer service.

On [26 June 2023], I contacted Mr. Panday to seek assistance with a recurring problem I had been facing with...
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K
Kunal_kumar_saini
from New Delhi, Delhi
Jul 17, 2023
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Spare parts

Address: okhla phase 1 sapphire bike

IM KUNAL FROM KALKA JI
Hero's new model xoom scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE...
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K
Kunal_kumar_saini
from New Delhi, Delhi
Jul 17, 2023
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Spare parts

Address: okhla phase 2 sapphire bike

IM KUNAL FROM KALKA JI
Hero's new model scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE...
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V
Virinchi2305
Jul 15, 2023
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Spare part not available whole India in any hero spares

Address: Rajahmundry

My bike is hero glamour fi 2018 bs4. From 2 months onwards my bike in hero service center only. Service centre tell me that we have to change throttle body assy i sad ok change it. They are telling that part is not in manufacture part no 16400AAN501S. I asked so many showrooms all over the the Indian and raise a complaint in hero spares but no one responding. If the part is not available why launch that bike into market. I want that part...
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V
viswanathansivakumar
from Raichur, Karnataka
Jul 13, 2023
Oct 17, 2023
This thread was updated on Oct 17, 2023
Resolved
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Regarding the service defect

Address: 1-4-155,Jhothi colony,raichur

I had my bike serviced on 01/03/23, and I also became a joyraid member at the request of the service executive there.
On the 16/03/23, I received a text message stating that my bike had been sent for service (despite the fact that I had not given the bike for service). They stated that the joyride bill for the service performed on the 01/03/23 would have been generated by now. The forged invoice stated 159005 km rather than 15900...
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G
Govindarajulu Rk
Jul 11, 2023
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Booking confirmation not received REG

Dear sir/madam
I have booked the bike and paid 5000 for booking but after payment the app refreshed itself and got back to old payment gateway I have not received any kind of confirmation so kindly let me know whether the booking is done or any issue is there, I'm sharing the transaction details for your reference

Your a/c no. XXXXXXXX8830 is debited for Rs.5000.00 on[protected] and credited to a/c no. XXXXXXXX5805 (UPI...
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N
Nivasha
Jul 5, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
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Not received Temporary registration from local dealer for Hero Super Splendor XTEC which was purchased on 12-05-2023

Address: Andhra Pradesh

Hello sir,

I purchased new hero super splendor xtec bs 6.2 vide chassis no. Mbljaw402pgd00934 on 12/05/2023 in the name of adapa ravi, yanam with full cash of rs. 98500/-.  not received any document or any receipt for the amount paid till today. Documents (Insurance, tax invoice, t/r, declaration letter) received on 24/05/2023 stating that there is an issue with gst type as i am from yanam (U. T.) which belongs to puducherry...
+2 photos
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C
CHANDRA [PRAKASH
Jul 5, 2023
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Silencers damage [ silencer gal gya ]

Address: Village Hirdeypur Kudesa

Up82ah9529
mene bike new buy thi tb se silencer gal gya hai
meri bike me bhut khrab loha use kiya hai jis se chassis wala loha gal rha hai
mene kai bar prince motar aliganj etah
6 month ho gya hai abhi tak koi solution nhi hai

chandra prakash
[protected]...
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P
Pritam pandhara
from Palghar, Maharashtra
Jun 22, 2023
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Hero Xtreme 160r bike jhatke marke chalti h

Address: Palghar

Mera nam pritam Pandhara h mere bike hero Xtreme 160r ko abhi 1 year bhi nahi hua h or problem AA rhi h bike no MH48 CL1160 h, 1 month se showroom ke chakkar kat Raha hu lekin problem solve nhi karke de rahe h or bhi bike kharab karke bill banva te h ki ye part dala o part dala karke zut bolke bill banvate h meri problem abhi tak thik nhi Hui h please help me...
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