Hero MotoCorp Complaints & Reviews

As a Hero MotoCorp customer since long time. I am very unhappy and facing lot of problems with my latest "GLAMOUR BS6 FI DSS CS" model purchased on 29th Octorber 2021 from MIHIR TRADES & AGENCIES, BHAGALPUR, BIHAR. The details of my Vehicle as mentioned below -
Chasis Number - MBLJAW163MGF03996
Engine Number - JA07ADMGF03053

The day purchased, We faced continuous problem that vehicle was getting stopped in between...

As I went to hyderia motors dab ganderbal jammu and kashmir for free service of my super splendor bike for general check up and mobiloil change .
As the service was free to my bike but unfortunately they are charging very high labour charges
So kindly look into the matter as soon as possible.
Thanks and regards

I am writing to express my deep dissatisfaction and frustration with the service provided by one of your employees who handles complaints regarding bike issues. His name is Bishwaranjan Panday, and I had an unfortunate interaction with him that has left me extremely dissatisfied with your company's customer service.

On [26 June 2023], I contacted Mr. Panday to seek assistance with a recurring problem I had been facing with...

IM KUNAL FROM KALKA JI
Hero's new model xoom scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE

IM KUNAL FROM KALKA JI
Hero's new model scooter parts are not available on service CENTRE AT SAPPHIRE BIKE OKHLA PH 2, I am troubled since last 15 days, Hero company does not give solution on this matter.I REQUEST YOU PLEASE RESOLVE MY ISSUE

My bike is hero glamour fi 2018 bs4. From 2 months onwards my bike in hero service center only. Service centre tell me that we have to change throttle body assy i sad ok change it. They are telling that part is not in manufacture part no 16400AAN501S. I asked so many showrooms all over the the Indian and raise a complaint in hero spares but no one responding. If the part is not available why launch that bike into market. I want that part let me know where it is available.

I had my bike serviced on 01/03/23, and I also became a joyraid member at the request of the service executive there.
On the 16/03/23, I received a text message stating that my bike had been sent for service (despite the fact that I had not given the bike for service). They stated that the joyride bill for the service performed on the 01/03/23 would have been generated by now. The forged invoice stated 159005 km rather than 15900 km. So far, no action has been taken in response to the complaint, and on June 24th, another forged bill with the incorrect mileage of 159096 km was generated.( This time also, I did not let it for service)
bike no:ap39gv9713
mo:[protected]

Dear sir/madam
I have booked the bike and paid 5000 for booking but after payment the app refreshed itself and got back to old payment gateway I have not received any kind of confirmation so kindly let me know whether the booking is done or any issue is there, I'm sharing the transaction details for your reference

Your a/c no. XXXXXXXX8830 is debited for Rs.5000.00 on[protected] and credited to a/c no. XXXXXXXX5805 (UPI Ref no[protected]

With regards
Govindarajulu RK
[protected]

Hello sir,

I purchased new hero super splendor xtec bs 6.2 vide chassis no. Mbljaw402pgd00934 on 12/05/2023 in the name of adapa ravi, yanam with full cash of rs. 98500/-.  not received any document or any receipt for the amount paid till today. Documents (Insurance, tax invoice, t/r, declaration letter) received on 24/05/2023 stating that there is an issue with gst type as i am from yanam (U. T.) which belongs to puducherry...

Up82ah9529
mene bike new buy thi tb se silencer gal gya hai
meri bike me bhut khrab loha use kiya hai jis se chassis wala loha gal rha hai
mene kai bar prince motar aliganj etah
6 month ho gya hai abhi tak koi solution nhi hai

chandra prakash
[protected]

Mera nam pritam Pandhara h mere bike hero Xtreme 160r ko abhi 1 year bhi nahi hua h or problem AA rhi h bike no MH48 CL1160 h, 1 month se showroom ke chakkar kat Raha hu lekin problem solve nhi karke de rahe h or bhi bike kharab karke bill banva te h ki ye part dala o part dala karke zut bolke bill banvate h meri problem abhi tak thik nhi Hui h please help me

I have not given my Spl+ Motorcycle for service today in Dutta Automobiles pvt ltd service but then also message is comming that your service job card is prepared, pl clarify
Thnks

My name is vishal ojha i have purchase my bike from shiva auto which is part of pasupati auto franchise my bike model is HF DELUX 2022
bike no is DL3SFB7248 purchase date is[protected] and i have visit so much time in showroom but still not received my rc .

thanks
vishal ojha
[protected]
[protected]@gmail.com

Service not done properly 3rd service done by showroom but my problem not solve I already complain on 24 may complain no[protected] they said we solve your problem ...
but not solve till date 04.06.2023
pls chk and update me

I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

I had requested to CANCEL this booking and process the refund immediately.

The booking has been cancelled but no refund issued and the status is not traceable online.

Order Details:
V1 PRO
Booking ID: SO23056497
Order Tota: ₹1, 50, 171.90

KL86B0566 My hero xpulse 200 4v bike i buy this bike on january 2023 this bike have a heating issue . Its feel like frying pan on foot . It is only a 200cc bike and showroom services are not good . I am not satisfied with hero showroom service and it have annoying sound from inside the engine .

I had booked hero vida v1 pro at Bangalore experience centre which belongs to RT Krishna Autos and I wanted to cancel the booking ID: SO23056497 since your dealership is unable to offer a registration service for a special number that adds up to 9. Please cancel this booking and process the refund immediately.

I spoke with Rohit B L, a member of your staff, and he did not inform me up front that this was not possible; he only revealed it to me after I had paid. He spoke to me in a nasty and haughty manner. This completely altered how I interacted with Vida. I would never recommend Vida V1 to any of my L family or friends.

I had requested toCANCEL this booking and process the refund immediately.

The booking has been cancelled but no refund issued and the status is not traceable online.

Order Details:
V1 PRO
Booking ID: SO23056497
Order Tota: ₹1, 50, 171.90

Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
Sir I humbly request you to update my correct information.
I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.
as it will anser the mail
Please correct details are:-
Vihcle nunber
Chesis number
Engine number
And my address

NAME MD SITARE
CONTACT NO [protected]
DOB 1 JULY 1999

VEHICLE NO DL10SW3547
SCOOTY MESTRO EDGE ( CAST WHEEL)

Dear Sir, I called the customer care number to apply NOC, before applying NOC, my gari number was confirmed, then it was found that the details are wrongly updated. The customer care executive said to update the details first, then get the noc applied. Sir I have mailed on 15th May 2023 but till now my problem is not resolved.
Sir I humbly request you to update my correct information.
I have shared all the documents to you on the mail, I am very upset with the after service of herofincorp, next time you will have to think before taking your product.

NAME MD SITARE
CONTACT NO [protected]
DOB 1 JULY 1999

VEHICLE NO DL10SW3547
SCOOTY MESTRO EDGE ( CAST WHEEL)

I have purchased hero glamour from rao abhay singh automobiles on 04th march, 2023 on cash. Agency person did not issue my insurance on the same date.

They generate my insurance from 26th march, 2023. This is clearly negligence by the agency person. Because if any accident happen by my bike from purchasing date to 26th march, 2023, than who was responsible for that.

Furthermore, i have not received my number plate and rc also till now.