Hero MotoCorp Complaints & Reviews

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back to us.
Whenever I call for the update on bike repairing they says that the parts are not received yet.

The bike is very important for my job conveyance. and because of it our day-to-day operations are getting hampered.

Regards
Durga Prasad
Bike no - DL 4S DE 0655
JOB CARD NO.[protected]RJC[protected]
Registered phone no. [protected]

I had purchased the vehicle about 2.5 years back, and my motor stopped working. I had asked for a motor replacement about a month back, and the motor hasn't arrived yet. It has been a month, and my scooty is still in service center. No updates. No way of reaching out because the helpline number is useless . No one picks up. The service center people donot respond. Extremely bad service and very inconvenient. Utter disappointment.

Up16al2751 serviced on 21/04/2023 told engine sound that problem was not solved but a new problem arised chain highly straiched resulting ghasr ghasar like sound is produced

I bought a new vehicle last year 2022 September month . after taken delivery the bike we are facing starting issue . at the time servicing my bike in service center. but same issue happen two or three day . last two weeks my bike not starting . i info the service center but he is not proper responses . please return back of this vehicle your side free of cost . i love the hero brand bike so we are purchase the bike . but . after this incented very disappointment of your product.

thank you

vehicle details
TN51AR4204
Chassis no - MBLJFW469NGF02379
DOP[protected]

Regards
ManikandanDeepa
[protected]

My glamour motorcycle JH -01-DA-4298.
I had taken extended warranty of 5yrs.
In steed of that workshop is not ready to provide warranty benifit.all service at time, only during covid 19 years the service not done but that time vehicle also not run.
Later I done two services and no engine problem, in last 3 days sound come from either tapid or piston.
When I visit workshop they refuse to give warranty.
Kindly do your needful.

Durinng the summer or direct sunlight My GLAMOUR BIKE not started.
I have visited several time but no response from KESHAV MOTOR.

Vech. No, GJ27DR1648
VIN. MBLJAW154MGB04229

Last service Date-11. 03.2023

Every time GIVEN NEW REASON BYservice eng. -Fuel Pump, SOFTWARE ISSUE, Sensor issue.

Solution:Parts not available

Mob:[protected]

1) I placed my bike in Kosamba Laxmi Auto Traders-21324 on 14.04.2023 for servicing purposes.

2) Laxmi Auto Traders staff ordered required parts in HERO motocrop system on same day.

3) Still the parts company has not supplied those people and I have not received them from my bike.

4)Today I called the customer care of Hero Motocrop and the customer representative suggested me to place the order from your end in hero portal.

5)So if you guys can't supply, then order customer and change the bike parts yourself?

6)Hero company tells customers that you will not get any issue in servicing.

7)I feel bad today that you are making a recruitment of this kind of staff in customer care, your staff said that you order yourself and let issue resolve it. she tells the customer instead of doing it himself.

Kindly resolve my issue as soon as possible.

I sure hero team resolve my issue as soon as possible. pls give the assurance my bike provides to me withing one day.

Pleasure Vehicle reg no AP39CA9743.
vehicle given for repairing and servicing at YARRAMSETTY SERVICING centre in Guntur, Andhra pradesh.
They said it will take more than 1 month for repairing. I wonder why it is taking too much time for repairing.??
I urgently need vehicle.kindly do needful

Hi

I am Deepak pal my scotty No. UP12 BC 1178 is not working now my scotty was required to change piston but due to your service center person did not change the piston it was consuming. mobile oil i went for service on 9th Feb he keeps on telling come next time but when i went next time he asked me to go for Sapphire motors.
it was giving hues sound due to piston was not working properly and was not proper handling by your people. you please answer why your people did not change the piston why they told me to go for Sapphire motors when.
(sapphire) he made me fool said when I used to get service from
ARC you should be going there .
just to avoid this i went to the service center. from where i bought it from Vihan motors . till now story are just going on i wants to and and meet you people regarding the sercvice
in my words my scotty is no more now due to a cancer but people did not replace the its kidney

I buy a splender in venad motors Trivandrum neeramankara...today I go to that showroom and service centre to my bike battery complaint so plzz kindly solve the problem as soon as possible.. vehicle only five month old...

Dushyant Kumar [protected]

Sir Mera naam bharat singh hai Maine hero splender x tex 15 Jan 2023 ko harmana jaipur se Li thi aj 14 apr 2023 ko raste mai chalte samya half Excel or Bearing Damage ho gya bika ek dum jam ho gyi or mai bal bal bacha iska jimmedar kon hota agar mujhe kuch ho jata to pls note my complent

My name is Ramesh Chandra, I had gone to change the meter Case of my vehicle Glamor in Kipps Sales Pvt Ltd Civil Lines Bareilly on 27/03/2023.But the meter case was not available at that time, so he asked to place the order and deposited Rs.200 in advance.Today I went to pick up my glamor bike but they refused to give the bike as I did not have original slip available only rear slip was available, For this reason, he refused to give the vehicle.

I made an insurance claim for my car in sarvajna motors then they asked me to deposit the money and said that you will get the money in your bank account and now I feel that your car claim has been rejected. When I get my car worked on with full payment, I want my car parts back in full I am not returning the parts of my car to Sarvajna Motors if they ask me to return them

I purchase new splendor+ on 25/11/2020, I have done services timely and now last done on 16/03/2023 and also telled me all is well
And now it's crink creat voice so again checked it at hero service centre
And they say to sheeze engine
What I do
My contact no +91 [protected]

I got a defactive bike from the time of purchase, it has been repaired multiple times and gone even dead few times but yet the dealer is not able to fully solve the problem. the last time it has gone dead is almost a month ago and the bike is in their possession since then but even after 1 month or so they are not able to return my bike, i have even coplained in their official website but still no issue solved. just need help. it has been a story of almost 2 years

I bought bike delux 2 days ago and they deliver directed bike and when we visit them no one listen and mis behave

Reer wheel problem

Rear wheel problem
Rear fork rusting
Head light jaal rusting