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Hero MotoCorp Complaints & Reviews

www.heromotocorp.com/en-in
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Updated: Apr 12, 2026
Complaints 6268
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257
Unresolved
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Bad 😕 It seems that Hero MotoCorp has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Hero MotoCorp reviews & complaints page 5

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H
Hymanand
from Delhi, Delhi
Apr 19, 2019
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hero ismart 110 giving problems like huge sound, battery problem, clutch plates and engine problem.

Respected sir,
I am, m. Sesha hymanand purchased hero ismart 110 on 19/10/2016 with chassis no. Mblja06axghj01151 and engine number no. Ja06epghj01282 from m/s. Charitha motors, hyderabad, vehicle was registered in telangans state transport department (Rta-hyderabad - cz) with registration no. Ts09eq0918.

Before purchasing of this ismart, i have purchased glamour 125 cc in the year 2005 (Ap09 bb 6549- chassis no. 0kamc14366...
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S
shambhoo nath mishra
from Mumbai, Maharashtra
Apr 9, 2019
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service charge of bike

Address: 20/24 Panchal Vihar Karawal Nagar in front of Kabir Mandir New Delhi 94, New Delhi, Delhi

1. I wanted to purchase a bike of a best branded company and after all i trusted in hero and a passion pro 100 cc has been purchased from delhi and facing the following problems :-
(A) firstly there is no tubeless tyres fitted in the bike and due to defective tyre i expended rs 2000/- for replacing its tube four times. Without struck any things in rear wheel, tube fitted has been torn. Finally the tyre has been changed and purchased...
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E
emohuss
from Hyderabad, Telangana
Feb 5, 2019
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destini 125cc engine problems

This is with reference to a new hero destini vehicle that i have purchased from dealwel showroom, asif nagar.

I purchased this vehicle on 26th dec 2018 on my child, mohammed ikhlaas hussain, name.
Pl find required documentation attached above as reference.

The purpose of purchasing new vehicle was to have a safe and peaceful drive for at least 3-4 years.

However, it turned out to be a nightmare...
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R
Ronakshah0027
from Mumbai, Maharashtra
Jan 24, 2019
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not getting insurance and registration no. since purchased from 07-11-2018

Address: 382345

Dear concern,

I am happy to being a customer of hero motocorp with purchasing a maystro scooter as on[protected]. But sharing a very wrost experience feeling from your aurthorised dealer named karnavati bikes, bapunagar ahmedabad.

In brief, i had purchased a hero maystro scooter on[protected] with the name of ronak shah from sales guy named vikrant patel. At the time of delivery, i have asked him for insurance,...
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1
1390Bali
from Patiala, Punjab
Jan 7, 2019
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hero splendor plus starting issue

Address: Gurgaon, Haryana

I have purchased hero splendor plus in aug 2017 from the first day daily i am facing the same issue that bike not starting easily, every day it takes 10 to 15 min to normalise the bike and till now many spark plugs i have changed as spark plugs got damaged (Stops working) in between while bike is running.
I have serviced bike from hero service centre every time they are saying we resolve the problem but till now same problem is continue,...
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S
Sunilsharma2356
from Gurgaon, Haryana
Nov 25, 2018
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some part of my bike change to cheats.

Address: 110095
Website: I have direct complaint with branch manager (Mr. Ashif choudhary)

My bike was accidentally and i claimed this bike insurance, but before my bike claim some part was fine now it also got spoiled as if some parts of the brake wire handle and bike locks and i talked about it in snowy so they say that this part was not meant to change. Now tell me to change the part that is fine, but it is not ready to listen to me, and i complained about this there was no action of the branch manager of the company, yet tell...
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S
Shubham Varun
from Satrikh, Uttar Pradesh
Aug 16, 2018
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I m complaining about my scooty hero duet

Address: Agra, Uttar Pradesh, 282002

Sir I buy hero duet scooty in 2017 and after that atleast 10 times my scooty petrol tank lock has been automatically unlocked and didn't locked, but after that I service many times and repairs by hero service centre but the problem doesn't get resolved. And hero service centre doesn't change my scooty lock, my scooty registered in agra and authorises dealer of hero is Rama motors, kargil petrol pump, agra... So sir o request you to plzz do...
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J
jojog
from Gurgaon, Haryana
Jul 28, 2018
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splendor plus/service issues/under warranty

Address: New Delhi, Delhi, 110085

Hi team,

I have purchased a brand new hero splendor plus cast self on 16-apr-2018 from metro motors 22, jagdamba market near rithala metro station west delhi-110085.
After 3 months from day of purchase, i started feeling some problem in my bike's wheel (Was kind of dubbing) which makes it very tough to balance hence
I went to the same showroom and there they found issue with the rim of tyre and suggested the...
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U
umesh yadav@92
from Itarsi, Madhya Pradesh
Jul 7, 2018
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frequent breakdowns and problems in maestro edge

Address: Jabalpur, Madhya Pradesh, 482001
Website: [email protected]

Hi i am umesh yadav, few months ago i had purchased maestro edge but i had faces many problms like it creats problem in self starting, recently one month ago my scooty got serviced but after 4 days of servicing it was not started infact it was not cathed any signal buy apply key no fuelshows no meter bord shows even, again i sent my scooty for servicing then after one day while i were driving sudden the cap of tier was got disconnect and...
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A
Abi10ek
from Coimbatore, Tamil Nadu
Jun 1, 2018
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hero service is bad at mrg motors coimbatore

Address: 641035
Website: MRG Motors

Hi team,
Good morning.
I had an issue with my duet with starting trouble and gets switched off while running. I gave it for service @ mrg motors coimbatore. They said that issue was with crd unit and changed it @ rupees 1300.. Again there was an issue repeated complaint and said that issue was with the crd unit and replaced it @ 1500. Still the issue persisted i decided to check with the local mechanic and he told me that the...
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S
sivakumars86
from Khammam, Telangana
Apr 19, 2018
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hero services center - worst services & spare parts bill high rates

Address: Kurnool, Andhra Pradesh, 518360
Website: www.heromotocorp.com

Geethika motors, yemmigaur, kurnool dist, andhra pradesh.

This services center is worst servicing. Cleaning not god. 101012-nitrogen filling not installing. But services charge entry. Unknown extra charges entry. Me only suffer. All service bike owners also suffering. Management members not giving respectable for servicing people. They not good fitting and services, etc. Time waste and money loss....
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D
Dinesh Kumar Kar Mohapatra
from Burla, Odisha
Apr 12, 2018
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dissatisfaction in free servicing

Sir,
I am an old customer using hero bike from 1997. Last year on 30th nov-2017 i purchased one hero extreme sports. From very first servicing i was feeling dissatisfied with your servicing. Yesterday my 3rd free servicing done at aditya motors, baripada, mayurbhanj, odisha. When i took my vehicle from showroom during evening hour and could not detect any sound immediately. But in the next day morning i detect some sound is coming...
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T
Tulushi Mondal
from Mahishadal, West Bengal
Mar 26, 2018
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rejection showing cause of out of warranty period within warranty period.

Dear sir,
I, tulushi mondal, a customer of hero motocorp company, bought a hero splendor, self start bike on 31/01/2017 from avik motors. Gt. Road. Ushahram, asansol, bardhaman. West bengal and equipped a exide battery on the same day. But due to defect of the battery i sent the battery to the aforesaid company. They rejected the battery showing the cause of "out of warranty period."though according to the manual warranty period...
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R
Ravikumar. K.V
from Chennai, Tamil Nadu
Mar 22, 2018
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service center at chennai palavakkam - aadhi motors

Address: 600115
Website: Service center at Chennai Palavakkam - Aadhi Motors

This is ravikumar from tamilnadu my vehicle no. Tn 82 x 0659 i serviced at aadhi motors at palavakkam, chennai on 21.03.2018 its a free company service they rejected 3rd service and also accepted 4th service its ok after copleting the service evening i went to pick up the vehicle the bill amount 691/- ok in the bill service charges also give i argue with them they can not accepted i given full amount the service charges put 90+90=180 rupees...
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P
pranav thakkar
from Mumbai, Maharashtra
Mar 8, 2018
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super splendor

Address: Thane, Maharashtra, 400602

It is literally harrasment to me
1- the info i got for show room some where near andheri was been closed
So i had to come back home once
2- thane ranjeet motors sales person vishal did not attend me properly on
The day of buying
3- i selected bike before even going to that showroom by visiting several
Visits to other show rooms
4- i paid cash full amount 66000 at once still no proper...
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P
Prachi sahay
from Lohardaga, Jharkhand
Feb 26, 2018
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starting problem of pleasure

Address: Patna, Bihar

Sir, i have purchased pleasure 1yrs9month ago
From 4months i have starting problem with self starters only but i have to kick my scooty several times and sound created by it during starting is too harsh..
I am a girl so it has been tough for me to start from kick
When i went to showroom near me
They told me that they have to open my scooty's engine and after preparing this. The scooty would not able to maintain...
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T
tuhiram1979
from Delhi, Delhi
Jan 19, 2018
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splendor plus i3s rear brake failure

Address: Palwal, Haryana, 121106

Dear team,

Complaint regarding bike : splendor plus i3s
Dteails:
Customer name: tuhi ram
Date of purchase: 22.09.2017
Dealer : dev vaahan, palwal, haryana
Engine no: ha10aghhj01577
Chessis no. : mblhar070hhj01506

This is regarding rear brake failure of my bike splendor plus i3s. The brake failed at a running speed of 60 kmph. This is a life threatening defect and...
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M
Mohanasundaram Santhosh
from Chennai, Tamil Nadu
Nov 29, 2017
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hero hunk 2016 failure

Address: Chennai, Tamil Nadu, 600084

I bought your hunk 2016 and suffering from performance and mileage problems from the start and now i have been told that the bike is a failure and after every 1000 km i have to loosen the value because it is an problem in your model so am going to file a case on you guys from delivering a failure and still you have not rectified the problem yet to a solutions that your customers can trust on you guys. By santhosh ([protected])....
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V
vinod luhar
from Jaipur, Rajasthan
Nov 12, 2017
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oil leakage in hero duet after serving 6 times

Address: Bhilwara, Rajasthan, 311301

Hi,
We have purchased hero duet on 2nd june with the following details
Model - duet fwb
Engine number - je33aagge22198
Chassis number - mbljf16e5gge20195
Dealer name - mahadev auto agency, beawer road, chungi naka asind-311301

After purchasing the vehicle a few months later, after servicing from the same dealer, there was oil leakage from the bottom side of the engine. We reported this to...
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S
samal123
from Kolkata, West Bengal
Sep 17, 2017
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registration problem, rc book and number not yet received

Dear sir, ma'am

I bought my new scooty maestro edge on 13 oct 2016. From guddy motors anandapur, keonjhar, odisha-758021. They have not given my registration details or scooty number till to date. I hv been facing so many troubles to ride my bike inside the city. I hv gone the showroom again and again they not responding. All the payment has been done by cash.

Also i have made a complain to hero customer care...
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