Claimed

Hero MotoCorp Complaints & Reviews

1
Updated: Aug 5, 2025
Complaints 6224
Resolved
257
Unresolved
5967
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dp25977
from new delhi, Delhi
Apr 25, 2023
Report
Copy

Delay in bike repairing on khanna automobile.

Address: Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dp25977
from new delhi, Delhi
Apr 25, 2023
Report
Copy

Address: Khanna service centre hero... C-122, Mayapuri Industrial Area Phase II, Mayapuri, New Delhi, Delhi 110064

Dear hero

I have written this letter to inform you that I have
handovered the bike to the khanna automobile workshop after an accident for repairing on my insurance policy on 04th April, 2023.
I was told that It may take about 7-10 days, for which I have planned to manage my conveyance.

But today, It has been more than 20days since I handed over the bike, but you do not seem to care to revert back to us.
Whenever I call for the update on bike repairing they says that the parts are not received yet.

The bike is very important for my job conveyance. and because of it our day-to-day operations are getting hampered.

Regards
Durga Prasad
Bike no - DL 4S DE 0655
JOB CARD NO.[protected]RJC[protected]
Registered phone no. [protected]
+1 photos
Hero MotoCorp customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    GargiM
    from Kolkata, West Bengal
    Apr 24, 2023
    Report
    Copy

    Address: Tanishka Motors, Bangalore

    I had purchased the vehicle about 2.5 years back, and my motor stopped working. I had asked for a motor replacement about a month back, and the motor hasn't arrived yet. It has been a month, and my scooty is still in service center. No updates. No way of reaching out because the helpline number is useless . No one picks up. The service center people donot respond. Extremely bad service and very inconvenient. Utter disappointment.
    Hero MotoCorp customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shiv kumar rana
      Apr 22, 2023
      Report
      Copy

      Address: Surajpur gb nagar

      Up16al2751 serviced on 21/04/2023 told engine sound that problem was not solved but a new problem arised chain highly straiched resulting ghasr ghasar like sound is produced
      Hero MotoCorp customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        deepagan
        from Vedaranyam, Tamil Nadu
        Apr 21, 2023
        Report
        Copy

        Address: vedaranyam
        Website: hero motor

        I bought a new vehicle last year 2022 September month . after taken delivery the bike we are facing starting issue . at the time servicing my bike in service center. but same issue happen two or three day . last two weeks my bike not starting . i info the service center but he is not proper responses . please return back of this vehicle your side free of cost . i love the hero brand bike so we are purchase the bike . but . after this incented very disappointment of your product.

        thank you

        vehicle details
        TN51AR4204
        Chassis no - MBLJFW469NGF02379
        DOP[protected]

        Regards
        ManikandanDeepa
        [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Apr 20, 2023
          Report
          Copy

          Address: Ranchi

          My glamour motorcycle JH -01-DA-4298.
          I had taken extended warranty of 5yrs.
          In steed of that workshop is not ready to provide warranty benifit.all service at time, only during covid 19 years the service not done but that time vehicle also not run.
          Later I done two services and no engine problem, in last 3 days sound come from either tapid or piston.
          When I visit workshop they refuse to give warranty.
          Kindly do your needful.
          Hero MotoCorp customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mritunjay Prasad Singh
            from Ahmedabad, Gujarat
            Apr 19, 2023
            Report
            Copy

            Durinng the summer or direct sunlight My GLAMOUR BIKE not started.
            I have visited several time but no response from KESHAV MOTOR.

            Vech. No, GJ27DR1648
            VIN. MBLJAW154MGB04229

            Last service Date-11. 03.2023

            Every time GIVEN NEW REASON BYservice eng. -Fuel Pump, SOFTWARE ISSUE, Sensor issue.

            Solution:Parts not available

            Mob:[protected]
            Hero MotoCorp customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Harsh12985
              from Ankleshwar, Gujarat
              Apr 19, 2023
              Report
              Copy

              Address: Andada, Ankleshwar ,Bharuch Gujarat

              1) I placed my bike in Kosamba Laxmi Auto Traders-21324 on 14.04.2023 for servicing purposes.

              2) Laxmi Auto Traders staff ordered required parts in HERO motocrop system on same day.

              3) Still the parts company has not supplied those people and I have not received them from my bike.

              4)Today I called the customer care of Hero Motocrop and the customer representative suggested me to place the order from your end in hero portal.

              5)So if you guys can't supply, then order customer and change the bike parts yourself?

              6)Hero company tells customers that you will not get any issue in servicing.

              7)I feel bad today that you are making a recruitment of this kind of staff in customer care, your staff said that you order yourself and let issue resolve it. she tells the customer instead of doing it himself.

              Kindly resolve my issue as soon as possible.

              I sure hero team resolve my issue as soon as possible. pls give the assurance my bike provides to me withing one day.
              Hero MotoCorp customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jakkaiah
                Apr 18, 2023
                Report
                Copy

                Pleasure Vehicle reg no AP39CA9743.
                vehicle given for repairing and servicing at YARRAMSETTY SERVICING centre in Guntur, Andhra pradesh.
                They said it will take more than 1 month for repairing. I wonder why it is taking too much time for repairing.??
                I urgently need vehicle.kindly do needful
                Hero MotoCorp customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  deepaktomer1988
                  from Delhi, Delhi
                  Apr 17, 2023
                  Report
                  Copy

                  Address: Delhi

                  Hi

                  I am Deepak pal my scotty No. UP12 BC 1178 is not working now my scotty was required to change piston but due to your service center person did not change the piston it was consuming. mobile oil i went for service on 9th Feb he keeps on telling come next time but when i went next time he asked me to go for Sapphire motors.
                  it was giving hues sound due to piston was not working properly and was not proper handling by your people. you please answer why your people did not change the piston why they told me to go for Sapphire motors when.
                  (sapphire) he made me fool said when I used to get service from
                  ARC you should be going there .
                  just to avoid this i went to the service center. from where i bought it from Vihan motors . till now story are just going on i wants to and and meet you people regarding the sercvice
                  in my words my scotty is no more now due to a cancer but people did not replace the its kidney
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address: Vend hero. Neeramankara Thiruvananthapuram kerala

                    I buy a splender in venad motors Trivandrum neeramankara...today I go to that showroom and service centre to my bike battery complaint so plzz kindly solve the problem as soon as possible.. vehicle only five month old...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    S
                    Soam Rajputana Production
                    Apr 14, 2023
                    Apr 15, 2023
                    This thread was updated on Apr 15, 2023
                    Report
                    Copy

                    Address: Shiv Shakti Modipuram Meerut
                    Website: Shiv Shakti Service Bed Laparwahi Karte H

                    Dushyant Kumar [protected]
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Bhut badi laparwahi hui h customer quality ke liye agency par service karata h but usko wha par bhi achi service nhi milegi uski jaan bhi ja sakti h jaldi se jawab chaiye
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bharat chahar
                      from Bharatpur, Rajasthan
                      Apr 14, 2023
                      Report
                      Copy

                      Address: Jaipur

                      Sir Mera naam bharat singh hai Maine hero splender x tex 15 Jan 2023 ko harmana jaipur se Li thi aj 14 apr 2023 ko raste mai chalte samya half Excel or Bearing Damage ho gya bika ek dum jam ho gyi or mai bal bal bacha iska jimmedar kon hota agar mujhe kuch ho jata to pls note my complent
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prakant saxena
                        from Mathura, Uttar Pradesh
                        Apr 13, 2023
                        Report
                        Copy

                        Address: Kipps sales pvt ltd civil lines bareilly

                        My name is Ramesh Chandra, I had gone to change the meter Case of my vehicle Glamor in Kipps Sales Pvt Ltd Civil Lines Bareilly on 27/03/2023.But the meter case was not available at that time, so he asked to place the order and deposited Rs.200 in advance.Today I went to pick up my glamor bike but they refused to give the bike as I did not have original slip available only rear slip was available, For this reason, he refused to give the vehicle.
                        +1 photos
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abdul Wahi Abdul Rashid
                          Apr 13, 2023
                          Report
                          Copy

                          Address: Sarvadnya Motors Valgaon Road Chandur Bazaar 444704

                          I made an insurance claim for my car in sarvajna motors then they asked me to deposit the money and said that you will get the money in your bank account and now I feel that your car claim has been rejected. When I get my car worked on with full payment, I want my car parts back in full I am not returning the parts of my car to Sarvajna Motors if they ask me to return them
                          +2 photos
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            bm5946
                            Apr 13, 2023
                            Report
                            Copy

                            I purchase new splendor+ on 25/11/2020, I have done services timely and now last done on 16/03/2023 and also telled me all is well
                            And now it's crink creat voice so again checked it at hero service centre
                            And they say to sheeze engine
                            What I do
                            My contact no +91 [protected]
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bishnu9957
                              from sivasagar, Assam
                              Apr 10, 2023
                              Report
                              Copy

                              Address: amguri, assam

                              I got a defactive bike from the time of purchase, it has been repaired multiple times and gone even dead few times but yet the dealer is not able to fully solve the problem. the last time it has gone dead is almost a month ago and the bike is in their possession since then but even after 1 month or so they are not able to return my bike, i have even coplained in their official website but still no issue solved. just need help. it has been a story of almost 2 years
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Manindra Chaturvedi
                                Apr 8, 2023
                                Report
                                Copy

                                Address: Robertsganj Sonbhadra Uttar Pradesh

                                I bought bike delux 2 days ago and they deliver directed bike and when we visit them no one listen and mis behave
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nakulsandeep
                                  from New Delhi, Delhi
                                  Apr 3, 2023
                                  Report
                                  Copy

                                  Address: New delhi

                                  Reer wheel problem
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nakulsandeep
                                    from New Delhi, Delhi
                                    Apr 3, 2023
                                    Report
                                    Copy

                                    Address: New delhi

                                    Rear wheel problem
                                    Rear fork rusting
                                    Head light jaal rusting
                                    +1 photos
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit