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Hero MotoCorp Complaints & Reviews

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Last updated Aug 19, 2022
Complaints 5975
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243
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
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110057

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1 800 266 0018
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+91 11 2614 2451
2244
597

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Hero MotoCorp reviews & complaints page 6

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A
Aman kumar1234
from Bhagalpur, Bihar
Jun 17, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
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My bike BR10AD4793 dead from 1 month and bike handover to Bhagalpur service centre (mihir traders) dated 11/05/2022, Problem was not yet solved, I am facing alot of problem please solve my problem otherwise i will take legal action against it.
Read full review and 1 responses
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

We regret the inconvenience caused to you. With respect to your complaint[protected] raised via the dealer is in the process and it will be resolved at the earliest.

Regards,
Team Hero MotoCorp
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    M
    murugan1979
    from Coimbatore, Tamil Nadu
    Jun 16, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — Fraudulent activities by Authorised representative of Hero Dealer

    Dear Team,
    I am using Hero Honda Splendor Plus for the past 18 years. I decided to purchase a new vehicle Hero Splendor Plus. I have approached M/s. Vinayaga Motors, No-216A, Thirumalaipriya Nagar, Redhills Road, Pudur, Ambattur, Chennai[protected]ph :[protected], Cell – [protected], [protected], Email : [protected]@gmail.com)

    I got delivered the vehicle on 15.06.2022. Engine No : HA11EYN5854072 and Chassis No-MBLHAW128N5B15011....
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    1
    1498_ABHI
    Jun 15, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — Unprofessional service

    Hi,
    I am Murthy M from Anakapalli - visakhapatnam 531001, I have recently purchased Hero pleasure scooty(3127). I have met with an accident because of which my bike got damaged, I have given my bike for service to Hero motors Anakapalli branch for service on may 9th if this year, You can't even imagine the position of the bike in the showroom it was been in sun and rain all these days there is no repair being done every day there...
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    A
    Ahir Ajay Barad
    Jun 14, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — Product Complaint

    Meri Pass Hero ki Bike He usme Ceat kaa Tyre he, Jo pislaa Tyre he Wo Ak Side Se Puraa ghis Gayaa He. Muje Showroom Or Dilar Se Bhi Kus Response Nahi Milaa Meri Ye Dusri Complan He, Aap Kyaa Aesehi Service Dete Ho Apne Customer Ko. Pehli Complan Punja Barad K Nam Ki Thi Or Ye Dusri Complan kar Rahaa Hu So Plz Kush Action Lijiye, or Meri Complian Close Mat Karna Muse Bataye Binaa. Dhanyvad....
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    A
    Anil2000Rawat
    from Alwar, Rajasthan
    Jun 13, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — Front shocker , Engine noise

    4 bar service center me bike ko dikhane ke bad bhi koi solution nhi hua
    Bekar ki bekar h hero....
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    R
    Rohithero
    from Noida, Uttar Pradesh
    Jun 13, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — About free service

    I can't explain the complaint in this box so I need call back with the concerned person who have high authority to resolve my complaint in proper manner.
    Else, I will have only one option to go to the consumer forum.
    My contact number is [protected]...
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    N
    Nihir sangani
    Jun 12, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    Hero Motocorp — Warranty not claimed change the fuel pump

    I have a hero hf deluxe bs6 and i have a starting problem and trouble i was a changing the fule pump in waranty my bike is a 1 year old and shivani motirs varacha can t changed the fulep pump in waranty. I WARNED YOU I COMPLAINE GRAHAK SURAKSHA KENDR AND I DAWN THE HERO COMPANY IMMAGE. PLESE CLAIME MY BIKE WARRANTY....
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    B
    Bhuvaneswaran.S
    from Salem, Tamil Nadu
    Jun 12, 2022
    Jun 28, 2022
    This thread was updated on Jun 28, 2022
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    I bought a hero passion pro bike
    Few months ago
    It's have five free services
    The free services is very worst
    One of the worst experience to bought a hero passion pro bike
    Only water wash and engine oil changed
    Engine sound completely differ
    Kindly rectify this case
    Name bhuvanes
    Phone [protected]
    Last service provides from Radha hero
    Motorcorp Tambaram
    Read full review and 1 responses
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

    Regards,
    Team Hero MotoCorp
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      E
      Egret
      Jun 11, 2022
      Jun 28, 2022
      This thread was updated on Jun 28, 2022
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      I service my bike at STAR AUTO DHOLKA, AHMEDABAD and they give me 3, 800 rs bill ..and i just check the engine oil level after bike srevice and its almost empty...and im shocked...bcause hero service man include engine oil in my bill...i just think if im service my bike at hero service centre so atleast i believe that its safe..but its tottaly wrong...and including me all other bike owner has same complaint..so pls resolve as soon as..hero service centre name:STAR AUTO DHOLKA, AHMEDABAD
      Read full review and 1 responses
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for further assistance.

      Regards,
      Team Hero MotoCorp
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        C
        Chipala Shankar
        Jun 11, 2022
        Jun 24, 2022
        This thread was updated on Jun 24, 2022
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        Hero Motocorp — Non availability of spare parts at service centers and bad response

        I am a unsatisfied owner of. Hero duet no AP04BC7785. Resently 20 days back my vehicles' front parts damaged when I met with an accident. I am an official in SBI, By that time I am roming around the authorised service center at cuddapah (sree gopal hero cuddapah. Andhrapradesh) to replace the damaged spare parts. But till date they are not even respond properly with customers. Even at the time of general service also they are are showing...
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        V
        VARA PRASAD KOTA
        Jun 11, 2022
        Jun 24, 2022
        This thread was updated on Jun 24, 2022
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        Hero Motocorp — Issue with Battery Replacement

        Hi,
        Concerned area service center not replacing the battery, as he informed that battery replacement done by where we took bike in that showroom itself
        but from home town its nearly 200 km

        bike delivery delivery show room add: nagaram, keesara road, medchal dist 501301...
        +1 photos
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        K
        K. ALOK & CO.
        Jun 10, 2022
        Jun 24, 2022
        This thread was updated on Jun 24, 2022
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        Hero Motocorp — BIKE SERVICING vehicle no BR02AT1084 at Swarna Enterprises Hero Motocorp bailey road patna

        I have given for bike servicing vehicle no BR02AT1084 at Swarna Enterprises Hero Motocop baily road patna.

        Bike is delivered without wash, Bike is serviced properly
        They said that total bill is Rs. 1771 and i paid the same but no invoice is provided to me.

        after 4 days i got message from Herocrop that your bill value is Rs. 1446

        Details of payment and bill are attached here with
        br...
        +2 photos
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        N
        Narendrarathod
        Jun 9, 2022
        Jun 24, 2022
        This thread was updated on Jun 24, 2022
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        Hero Motocorp — Hero pleasure front wheel stuck on the road

        My name is Narendra Rathod
        Register mob no :[protected]
        Subject : Front wheel Jam on the way.

        Dear sir,
        I have purchase new hero pleasure on 1st of June 2022.today suddenly front wheel Stuck on the way. This is very serious defects in scooter like hero. This is safety issues, it is running slow speed so we save our life other wise it is lead heavy exidance.

        This type of error I Hero brand scooter...
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        M
        meher singh
        Jun 9, 2022
        Jun 24, 2022
        This thread was updated on Jun 24, 2022
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        Dear sir
        mera naam ved prakash hai meri ka no dl5sct6844 hai iska date of regn.[protected] hai or chassis no mblhaw121mhh48656 hai or engine no ha11eymhh34007 hai mera address h no-a-334 ground floor gali no-11 khasra no-351 karawal nagar pusta 1 sonia vihar delhi-110094
        meri motor cycle me battery kharab gadi hill rahi hai or choti choti bahut dikhat
        Read full review and 1 responses
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

        Regards,
        Team Hero MotoCorp
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          N
          Nripen2290
          from Balapur, Maharashtra
          Jun 8, 2022
          Jun 24, 2022
          This thread was updated on Jun 24, 2022
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          Hero Motocorp — Over charge installment

          I had taken hero duet in April 2018 was 30 installments, which is 31 installments from me and Rs 2000 for getting NOC. I just want to take extra money which has been taken from me....
          +6 photos
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          N
          nnaman
          Jun 7, 2022
          Jun 24, 2022
          This thread was updated on Jun 24, 2022
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          I have purchased hero glamour xtech bike in august 2021 from mahajan motors dinanagar ..

          Recently my bike engine stops again & again in traffic.
          I visited three times to the service centre for the same problem .. They tried there best but my problem is not resolved ..
          I want company main representative comes in service centre to fix my problem. If not then company may change my bike..

          I had paid 98000/- for this bike.. What for facing problems on road..
          Read full review and 1 responses
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) to app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            N
            naanibu
            from Coimbatore, Tamil Nadu
            Jun 6, 2022
            Jun 24, 2022
            This thread was updated on Jun 24, 2022
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            Hero Motocorp — Disappointment on RP Hero Dealership, Udumalpet., Request to my scooter's Second key

            In June 2017 I bought the Hero Maestro Edge scooter. I paid initial amount and remaining amount I got loan from IndusInd Bank, Udumalpet branch. In the time of purchase I have received only one key of the scooter. In dealership they informed me that another key will be given once my loan gets complete. Now, i have no loan on my maestro edge scooter. Few days back I went to ask for another key. But the response I got was ridiculous from the...
            Helpful
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            1 found this helpful
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            J
            JINSHU JINU
            Jun 6, 2022
            Jun 24, 2022
            This thread was updated on Jun 24, 2022
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            I have lots of complanits first i think that this is the most bad bike or bike company i have ever seen in my life
            Read full review and 1 responses
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

            Regards,
            Team Hero MotoCorp
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              A
              Asouza
              from Margao, Goa
              Jun 4, 2022
              Jun 24, 2022
              This thread was updated on Jun 24, 2022
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              Hero Motocorp — Regarding problems faced in New scooter Purchased

              I have Purchased Hero Pleasure +
              From your HERO showroom in south Goa, Anusharan Motors, Fatorda Margao Goa, 403602. on 21st April 2022.

              Vehicle Details
              Engine Number : JF16ELNGC02545
              CHASSIS NUMBER : MBLJFW230NGC03436
              Registration Date, : 21/04/2022

              I have two issues to complain about one is the seat problem...the seat fitting is very loose. There is gap between the seat and the...
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              H
              himanshu kamal
              Jun 3, 2022
              Jun 24, 2022
              This thread was updated on Jun 24, 2022
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              Hero Motocorp — regarding online invoice receipt of splendor + byke (total amount 82800 includes ex showroom, rto, insurance and accessories)

              I( himanshu kamal )purchase splender plus byke from rbs motors kanpur. Dated 27 may 2022.
              At the time of delivery, seller told me that online reciept of payable ammount (82800) will be whatsapped..
              Till now 3 june 2022, no. Any bill or invoice given to us.
              I have contact many a time but no responce from other side.
              Please resolve that problem.
              Contact no..[protected]...
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              Recent comments about Hero MotoCorp services

              STILL NOT RESOLVED MY PROBLEM ALREADY MANY DAYS GONE
              ST
              Sunny Thakar
              May no 6201205163
              SK
              Santosh karmali
              Dear sir



              सॉरी मे संतोष करमाली हिरो मोटर कॉर्प से निवेदन करता हूं कि मेरा फोन नम्बर 6201205163 एपडेट कर दिया जाय मेरा गाड़ी नम्बर JH02AY5411 मॉडल 20/05/2019 धन्यवाद
              SK
              Santosh karmali

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