Hero MotoCorp Customer Care

Dear Sir/Madam,

I had purchased a Hero Passion Pro BSVI Model on[protected] and that too after booking & awaiting for atleast two months. After getting the bike possession since beginning i was getting technical problem with my bike and this was brought to the notice the mechanic during my first servicing but the problem was unsold and against the same was repeated during the second servicing in addition to this there were another problem arise which is related to the auto off (BSVI). In other words the problem is unsolved till date after bringing it to the notice of Mechanic. I had chosen the Hero bike since i have a trust on Hero Motorcorp as my previous bike was also Passion Plus (Hero Honda). But now i am getting a different experience. Kindly register my complain and do the needful.

my email address is [protected]@rediff.com

for any further information required kindly mail on my email address above.

Damodar
Goa

I use my new bike xpulse 200 FI bs6 last 3 month..One part is engine oil pipe is almost damaged condition.how can it's possible? New bike also have obviously new parts.and this part is not to be able to use ..This part have 3 years of company warranty.

I have AMC of bike service. I had given bike in service but bike not serviced proper and just wash and polic has been done only. And just before one day of service i had changed oil. And after1 week of service my bike engine sound is changed, so i had checked with local garrage and he said that engine oil need to be changed.
Now suggest me what can i do, i haven't satisfaction after take AMC of bike service. now i have to cancel.my amc and give back my money.

I am given my passion plus bike for shock oil change and fork set purpose, they call back after 1 hour your bike is ready.
but they are not change shock oil because of they are not open shock nuts atleast the dust not removed that place and they are charged total Rs. 800/- and not given bill also.

Before days i have problem in my bike that running stop and i put my bike in rajtilak motors but there is no any responsible person and there have no any solution and now my bike RPM is over the limit so that i can't control the bike when accident accrue for this problem there is heromotocrop will be responsible and i will claim against heromotocrop company.
i want ans from higher authorities and need proper solution for my bike
authorized person contact me on this number-[protected]

Bike ki emi overdue kyu h jbki hm every month paid kr rhe h, online payment overdue ki wjh se bhi nhi ho pa rhi h.

I purchased duet in 2016 july but it giving me problem from the beginning. It is not running smoothly .From the beginning they open my duet engine and they repair the engine and give to me and it is ok but after some time problem is same. Vehicle is registration no. is WB 74 AM 1619 PURCHASED FROM BEEKAY SILIGURI.SO KINDLY SEE THE MATTER. THANKING YOU

प्रिय महोदय,

मेरे गाड़ी का पीछे का ब्रेक लेने के बाद ट्रक के ब्रेक के तरह आबाज करता है सेर्विस सेंटर में जाकर दिखाने पर कुछ दिन के लिए ठीक रहा लेकिन फिर वैसा ही आबाज आने लगा.
कृपया इस समस्या का कोई समाधान करें,

भवदीय,
मुकेश कुमार मुस्कान