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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 6252
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256
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Hero MotoCorp Phone Numbers

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1 800 266 0018
4608
1307
Phone
+91 11 2614 2451
2262
623
+91 11 2614 4121
721
323
Fax
+91 11 2614 3321
+91 11 2614 3198

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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 6

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S
Sudha1978
from Jalandhar, Punjab
Mar 19, 2023
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Regarding Registration Certificate (RC)

I have purchased byke splender+ from jyoti motors jalandhar but till now i have not received my rc.I have contaced so many times to agency but they did not satisfied me.Your service is very very poor. I have also reistered complain via toll free number but they also did not resolve my complain and no any official contacked with regarding this, my complaint number was[protected].Do the needful as early as possible.

Ashok...
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V
Vivekkumardixit
from Shahjahanpur, Uttar Pradesh
Mar 18, 2023
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Battery not exchanged by authorized service centre

Address:Kumar Automobiles, Shahjahanpur Road, Mohammadi, Lakhimpur - Kheri

My bike number is UP27 BD2151 (Splendor+). The battery of that bike is not working for 2 - 3 days. When I visited to authorized service centre to replace it, they told me that the battery was not covered under warranty due to older than 6 months from the date of purchasing bike. I have purchased bike on dated 03/04/2022 from Kumar Automobiles, Shahjahanpur Road, Mohammadi, Lakhimpur - Kheri.

Please resolve the issue....
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R
Raghuvirn
from Kalyan, Maharashtra
Mar 15, 2023
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Service center mechanic put wrong bolt so engine coil broke

Address:Kalyan, karemanivali, Thane, Maharashtra

I have serviced my bike in Jan 23 at hero Motocorp authorised service center. After 2 months in march my bike suddenly jam, the kick won’t working whole was bike jammed
I took my bike again to hero Service center then they said that the internal screw was loose and it fell down and that’s why the magnet coil is broken so at that time also hero service center took 8 day to just check what is the issue and after knowing the issue...
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N
Nilamber Bharti
from Delhi, Delhi
Mar 14, 2023
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Low Quality product supplied

Address:Buraru,Delhi

Hero Splendor+XTEC bike purchased on 13.11.2022 from Himgiri Automobiles Pvt. Ltd. and now within approx 3 months my front mudgaurd cracked without any accident occured...this occured due to low quality product supplied/given by company/showroom...Plz suggest...
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R
Rehanbobby
from Puranpur, Uttar Pradesh
Mar 13, 2023
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Bike me Bahut problem hai peeche se Awaz aati hai ,Agency wale Sahi nhi kar pa Rahe hai

Bike no. UP26AP7253
SPLENDOR PLUS 23 JAN 2023 KO kharidi hai
[protected]...
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J
jai6kumar
from chennai, Tamil Nadu
Mar 13, 2023
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Bike switch off problem

Sir i bought new splendor+ black and accent model on aprril 2022.from the time of buying the bike gets switch off while running frequently.after free services and also filling power petrol the same problem occurs.so many complaints have been given and gave for service the same problem is there.vehicle no. TN02BW 1981
JAIKUMAR
[protected]...
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A
anilkumaran85
from Allahabad, Uttar Pradesh
Mar 11, 2023
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After 1st service too many compaint occur

Dear sir/madam

I bought new bike Hero Splendor on 3rd November 2022, first service was done on 16th November 2022, when my bike had covered 690 km. In the first service, the people of the service center opened the silencer when there was no problem in it, after the bike service was done, we took the bike and went ahead. After 2 days, the side silencer on the same side oil leaked, then I went to the service center, they said...
+13 photos
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G
Guri101
from Khanauri, Punjab
Mar 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike registration number

It's been over one month i purchased hero splendor plus from new vikas automobile situated at city khanouri (148027) punjab.
Mujhe khud se bike ka number apply krna pda jbki ye agency walo ki responsibility hai k vo khud se bike k number lgvake denge lekin unhone nhi diya abhi apply krne k baad number to mil gya lekin number plate agency walo ne he lgake deni hoti hai 10 din ho gya number mile lekin abhi tak meri bike ki number plate...
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A
Ayush dayal
from Gaya, Bihar
Mar 11, 2023
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Problem clutch plate

Address:Vill-manan Bigha,po-gurua, Ps-gurua, Dist-gaya

दिक्कत है कि जो क्लच प्लेट होता है ग्लैमर का इतना जल्दी जल जाता है इसके कारण बहुत प्रॉब्लम का सामना करना पड़ता है और बहुत जल्द हो जल जाता है 3 महीना से लेकर 5 महीना के बीच में...
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Address:AT ramnagar dist madhubani

Respect sir,
It is with great sadness that I am writing this mail to you. I had bought Hero's bike a few months ago. Whose number is BR32AN2233, the engine of this vehicle exploded on 06.03.2023, due to which our leg has also suffered a serious injury. I Vipin Yadav loaded this vehicle on the tampo and brought it to the nearest service center "Alam Auto Mobiles Madarsa chowk Jhanjharpur madhubani Bihar" but its staff is not taking...
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S
Saurbhsaharan010967
from Hanumangarh, Rajasthan
Mar 6, 2023
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Complain about service

Address:Hanumangarh Junction Rajasthan, Hanumangarh, Rajasthan

Hanumangarh Junction
Service centre Maa Bhagwati Motorcycle

My bike reached service centre at 12 pm
And go on service rank at 2:30 but still 3:10any worker doesn’t start work on my bike.
And also my bike have many problems in past but they can’t solve it.
Very bad service
They suggested me that I can go market and maintain my bike.
My bike have many problems

My...
+1 photos
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H
himanshu1123
from Modinagar, Uttar Pradesh
Mar 5, 2023
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Waiting from morning still I didn't get any response from workers

I am coming in hero showroom who placed at modinagar gadana ... I reached at this showroom on 12 pm of 5 March 2023 ... My service no. is 27 ... I am waiting from morning but still I didn't got any response from workers ...
I have Holiday only on Sunday... So I can't coming tomorrow... I want to servicing my bike today... But here is no one that do work on my bike ... Please arrange it as soon as possible......
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S
Shubham@96
Feb 24, 2023
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Not Received the RC after 6 months

I took a bike for my brother MUKESH SHARMA from Hero in August last year. But till now I have not received its registration. When I repeatedly ask, the showroom people avoid the matter and I have to visit the showroom many times and my words are also being ignored. Please provide me the documents about my bike as soon as possible.

For your reference, I will attach the bike receipt with details.
Please find the attachment....
+2 photos
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S
Shubham@96
Feb 24, 2023
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Not Received the RC after 6 months

My brother took a bike by the name MUKESH SHARMA from Hero in August last year. But till now I have not received its registration. When I repeatedly ask, the showroom people avoid the matter and I have to visit the showroom many times and my words are also being ignored. Please provide me the documents about my bike as soon as possible.

For your reference, I will attach the bike receipt with details.
Please find the...
+2 photos
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D
Dinesh998399
from Taranagar, Rajasthan
Feb 23, 2023
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Bad quality rim/Crack in rim

Address:City taranagar churu rajasthan 331304

Hero splendor plus bike Rj10SR7759 has problem of rim creack in front wheel after purchase of 3 month. So please give us solution....
+1 photos
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Address:Siddhivinayak Motors, S. NO.50, Hissa No.8/7, Narhe , Ambegaon, Pune-411041

I service my hero company bike (HF -Delux) on 23/02/2023 at Siddhivinayak Motors(Authorised Representative Of Kundan Hero), Address: S. NO.50, Hissa No.8/7, Narhe, Ambegaon, Pune-411041. They are not providing GST Invoice or Not received invoice which is generated by hero authorised service center....
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B
Bhukal sahani
Feb 22, 2023
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Throttle body problems

Address:Arunachal Pradesh

Sir my glamour fi ibs throttle body problems last two months passed away on your survice center but not solved please help me 🙏...
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Address:Budh Vihar

We purchased HF Deluxe(kick drum)
from JMD HERO, budh vihar, Delhi-86.
regn.Number : DL11L0728
Colour black : grey black
since the day of purchase we have been complaining regarding the problem with kick and voice after crossing speed of 50kph.
But firstly they said this will be ok after u get first service done., but still the issue not resolved.
in second service they said this is normal issue...
+2 photos
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A
Akya117
from Pune, Maharashtra
Feb 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue

Address:Chakan

Sir i I had purchased Hero's hf deluxe bike in February 2022 from Akshay Motors in Khed Rajgurunagar but it has been a 1 year but the bike keeps having some or the other problem and one problem is that the problem I have taken the bike to the showroom for 2 times and told the service department person about the problem with my bike but still the problem is not resolved. Akshay Motors has bad service....
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J
jaydesai1977
Feb 20, 2023
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Faulty piece passion pro bs vi

Address:SURAT GUJARAT

I had purchased hero passion pro bs vi dated on 19.3.21 from shree balaji motors surat gujarat. Since from purchased to till date i3s switch, head light bulb, battery, starter motor, odeo meter repaired, wiring get replaced in warranty. After that also on 1.2.23 during service 1000rs charged & few parts get changed. Since from last one week bike is in insurance for replacement of rear mac wheel. Hardly it runs approx 19000km single handed...
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