Hero MotoCorp Complaints & Reviews

Rear wheel problem
Rear fork rusting
Head light jaal rusting

My bike no- AS-01-EZ 3640 Dated[protected] go to Free Service in Brijmohan sons pvt ltd Agency Narangi Branch in Guwahati, Because its Agency Near my Communication Address.
I am Arrived 09:30 hrs. in Agency. Agency's staff says me comming next day, because today's not arrived Mechanical. i wait fot 12:57hrs. this time I am only 1 Customer for Servicing Available in free Service. but not service in my bike. there after comes one Mechanical 13:00 hrs and do serve another vehical. because that vehicle's payble service.

agency staff says me first prioty payble service, that after free service.

i am return 13:30 hrs. without servicing bike. i do not take benefite hero service.

i said hero service.

my bike not service and there staff prepre job sheet complete without sedrvicing.

i am also Complaine about this matter in Agency Manager by contact number - [protected]. but he has not Responding.

My Question -
when you not serve the free service, why sale vehicle?
have you not mechanical staff its customer problem?

Your Reguards

MUKESH KUMAR
[protected]@gmail.com
[protected]
[protected]

Dear sir,
i have super splendor bike purchase from US agrwal varanasi dealer .iam not satisfy for service, DISK BRAKE problem in my bike 3 time part replacemet, but problem not solve till date., we want to you replace this defective bike immediately, current meter reading 10990

Regards
Nagendra
[protected]
Varanasi

Sir my glamour fi ibs throttle body ECU problems and last two months passed away on your survice center but not solved please sir kindly search my issue and solved.

DearSir,
I would like to inform you that I have puchased a passion pro motorcycle reg. no up35 BD 8123 in april 2021 and all services done in vishal motors awas vikas, unnao. Every time I have complained about this problem but every time given me the bike at same condition.
it's my humble request to solve my bike problem as soon as possible .
regards
Ranjeet sharma
mobile [protected]

Sir mene hero glamor ki bike li thi. Jiski na hi battery kam karti h or na hi uska engine . service center wale bhi think nahi karte h

I want to register a complaint about Hero service in Vadodara. My vehicle is Destine -125, I am very disappointed HERO service, After service i am facing self start not working issue, white smoke in silencer last 15 days i am already done engine work around last 6 months back but same problem is come after last service.So i request you please check my details &update on priority. Regards Satish Goswami [protected]

Dear sir

My name is BALARAM CB
[protected]@gmail.com
[protected]

MY vehicle details

Name of vehicle - Maestro Edge 125
engine number - JF17EHKGF03153
VIN NUMBER - MBLJFW104KGF02625

I brought a maestro edge 125 in ( Suguna AUTOMOBILIES dr munusamy road avanshi road coimbatore 641018 - phone number [protected] )

Sir at the time of delivery...

Digital meter display crack issue in manu change near by

Hi, this is Akash. I purchased Hero Splendor+ i3s BS6 on July-2022.
Bike Registration Number - TN85R4696.
I went to showroom for 3rd free service of my bike and they charged Rs.629 only for Engine Oil Change (Mar-2023).
For 1st Free Service, they charged Rs.350 (inclusive of all tax) for engine oil change (Sep-2022).
Now the big problem is they are not giving billing invoice for 3rd free service which made me feel upset as they are cheating by increasing the service cost. The employees were refusing to tell what's the exact reason on increasing the billing cost for this 3rd free service.

Hero MotoCorp - Hero 4T PLUS 900 ML MA2 Engine Oil
https://eshop.heromotocorp.com/hero-4t-plus-10w30-motorcycle-oil.html
The 900ML Cost is Rs.350 (Inclusive of all TAX).

Name : Mahadev Sitaram doefode
mobile no. [protected]

I had purchase bike from your ahmedabad located delear M/s.Rajdeep Automobiles. MANINAGAR, AHMEDABAD my bike engine number is HA11ERN5B50422 & Chesis number is MBLHAC040N5B05378.

i face below mentioned problems in bike

1. milo meter wire brake up with in purchase of one week
2 clutch wire is broken with in one month
3 there is a problem in jumper
4 there is a problem in chain chakkar
5. bike suddenly stop during driving from first day of purchase

for above mentioned problem, i already reach to delear for the same but delear not answar properly & behave rudlely.

I request you to take necessary action agaist delear & solve above mentioned problem urgenly.

Otherwise i have to go consumer foram & take necessary action against delear as well as company for the same.

Sir I came four time for servicing ur office staff told that system not working, another time told swipe machine, not working network slow.
This are the excuses given by your staff while coming to servicing.
This is the worst servicing by your team.
Contact me:[protected]

I have purchased byke splender+ from jyoti motors jalandhar but till now i have not received my rc.I have contaced so many times to agency but they did not satisfied me.Your service is very very poor. I have also reistered complain via toll free number but they also did not resolve my complain and no any official contacked with regarding this, my complaint number was[protected].Do the needful as early as possible.

Ashok kumar
[protected]

My bike number is UP27 BD2151 (Splendor+). The battery of that bike is not working for 2 - 3 days. When I visited to authorized service centre to replace it, they told me that the battery was not covered under warranty due to older than 6 months from the date of purchasing bike. I have purchased bike on dated 03/04/2022 from Kumar Automobiles, Shahjahanpur Road, Mohammadi, Lakhimpur - Kheri.

Please resolve the issue.

I have serviced my bike in Jan 23 at hero Motocorp authorised service center. After 2 months in march my bike suddenly jam, the kick won’t working whole was bike jammed
I took my bike again to hero Service center then they said that the internal screw was loose and it fell down and that’s why the magnet coil is broken so at that time also hero service center took 8 day to just check what is the issue and after knowing the issue they took almost 4-5 days to repair my bike after my bike gets repaired I asked for warranty claim because it was internal fault in engine. After that they said you will get you claim in 7-10 days I said okay

Now on 14 march it was hardly 3-4 days I got my bike but again some noise coming from engine
I went to nearest garage they told me that again that screw fell down and the coil is broke
When he open the coil part I came to know that the hero service center mechanic put wrong screw in that section and that was the reason for broken coil
Now I’m at Hero MotoCorp authorised service center but they are refusing to repair my bike

Hero Splendor+XTEC bike purchased on 13.11.2022 from Himgiri Automobiles Pvt. Ltd. and now within approx 3 months my front mudgaurd cracked without any accident occured...this occured due to low quality product supplied/given by company/showroom...Plz suggest

Bike no. UP26AP7253
SPLENDOR PLUS 23 JAN 2023 KO kharidi hai
[protected]

Sir i bought new splendor+ black and accent model on aprril 2022.from the time of buying the bike gets switch off while running frequently.after free services and also filling power petrol the same problem occurs.so many complaints have been given and gave for service the same problem is there.vehicle no. TN02BW 1981
JAIKUMAR
[protected]

Dear sir/madam

I bought new bike Hero Splendor on 3rd November 2022, first service was done on 16th November 2022, when my bike had covered 690 km. In the first service, the people of the service center opened the silencer when there was no problem in it, after the bike service was done, we took the bike and went ahead. After 2 days, the side silencer on the same side oil leaked, then I went to the service center, they said that sometimes it happens like this because of moisture. The engineer cleaned and gave the bike, so we took it, but it was leaking. On 15 Jan 2023 I went to the service center after taking my bike, then the engineer checked it and said that the oil packing was torn, I changed the oil packing, for which a charge of 18 rs was taken from me and the bike was given after repairing it. When the bike was taken the next day, oil leaked from the other side, this time a sound started coming from the front shocker (Khat-Khat) and sometimes from the rear shocker as well. And the bike was not even starting in 1st self. Then I went to the service center, they collected the bike and said that this time we will check the bike properly. In the evening itself, I got a call from the service center that the bike had been repaired. When I went to pick up the bike, they told me that it leaks once in a while during engine service, I said it's okay. When I checked the bike, the sound from the rear shocker was fine, but the sound from the front was still annoying. He said that the sound is coming from the front side of the plastic cover on the number plate, it is colliding with the mud guard. Then I got it cut, still the voice did not get better. After 2 days the engine leaked from the front whose picture I have attached. Then I went to the service center on 6th February 2023 and I told that the engine was leaked, they told me to deposit the bike, this problem will not come again. When the problem got worse, I took the bike again on 5th March 2023, the bike is still there in the service center. I got a call from service center on 6th March 2023 I went there and checked the bike but the problem was not fixed so I did not bring the bike. I got very upset and got a defective product. I want to change this bike and get another bike.

Thankyou

Regards
Anil Kumar
+[protected]

It's been over one month i purchased hero splendor plus from new vikas automobile situated at city khanouri (148027) punjab.
Mujhe khud se bike ka number apply krna pda jbki ye agency walo ki responsibility hai k vo khud se bike k number lgvake denge lekin unhone nhi diya abhi apply krne k baad number to mil gya lekin number plate agency walo ne he lgake deni hoti hai 10 din ho gya number mile lekin abhi tak meri bike ki number plate nhi ayi they are not even picking up my phone call how can you authorities these type of irresponsible persons to sell your bike or inke records check krvao ki inhone abhi tk kitni bikes sale ki hai or kitno ke number lge hai agr ye bike k number he nhi lga skte ho bike sale kaise kr skte hai