Hero MotoCorp Customer Care
Hero MotoCorp Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2871
COMPLAINTS

Hero MotoCorp Customer Care

Hero MotoCorp Ltd.

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Address
34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India - 110057

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
3226
down
777

Phone:
Phone:
up
1576
down
395

Fax:
Fax:
+91 11 2614 3321  
+91 11 2614 3198  

Customer satisfaction rating
2%
Complaints
2871
Pending
0
Resolved
52
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Hero MotoCorp related photos (472)

Hero MotoCorp Complaints & Reviews

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Hero Motocorp — hero ismart 110 giving problems like huge sound, battery problem, clutch plates and engine problem.

 Hymanand on Apr 19, 2019
Respected sir,
I am, m. Sesha hymanand purchased hero ismart 110 on 19/10/2016 with chassis no. Mblja06axghj01151 and engine number no. Ja06epghj01282 from m/s. Charitha motors, hyderabad, vehicle was registered in telangans state transport department (Rta-hyderabad - cz) with registration no. Ts09eq0918.

Before purchasing of this ismart, i have purchased glamour 125 cc in the year 2005 (Ap09 bb 6549- chassis no. 0kamc14366 and engine no. 05kamn14474), now also i am not facing any problem with glamour.in my family all my family members are using the products of your bike's,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — complaint about my new bike

 Rajanthiyagu on Apr 19, 2019
This is thiyagarajan from mayilduthurai. I bought hero splender on 9/2/2017. The bike run around 6259 kilometres. The major problem is bike suddenly breakdown somewhere and can't start again. Actually this like happened for five times on every single i severely affected by this kind of problem. I contact nearby sales dealer they didn't response good. I want to change my vehicle from company. I hope u will give a solution as soon as possible
Thank you...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero destini 125

 Lokesh ramanadham on Apr 18, 2019
I cant bare this bike anymore... Thinking that we are fools that buying this one for 80, 000. Waste of money... Not even responding and at last we dont want this bike anymore... We want our money back... Is it worth for 80, 000. So much of irritation... And so many problems are arising in the bike day by day... Plz reply us that can u repair this one without any issue...? Or will u replace bike... Or else we will take action against your company... And this mangalagiri branch in guntur district is helpless and useless... Better shut the branch here to save your company... No response at all... Plz...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — maestro edge

 Cettie on Apr 18, 2019
I am from pune and have terrible experience from hero motor corp dealer lakshya motors of pune. His service is pathetic. Company doest seems to be having any control. Service department who should look to improve service seems to be completely defunct.
On the top of it the dealer charges me 2% extra on my payment thru credit card.
I want to know how legal is this and where can i take this case up so that the dealer stop charging and fleecing innocent people.

On service part i have left all hopes on this dealer....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero destini 125

 Lokesh ramanadham on Apr 17, 2019
We had a big issue with the hero destini125... That its self was not working... All misconnections, no response of digital meter and analog meter as the kick also not working properly. We had given that bike 4 tymes upto now in the hero motocorp show room... As the workers and employees are not responding for it and also not doing the work... But asking money... We bought the bike from hero showroom of mangalagiri branch... The worst response ever... And at last i'm complainting by their behaviour....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — bike

 Amal Sahani on Apr 17, 2019
It's amal sahani.. Bike no. - dl3sau 9102. My bike is in warranty.. Plzz help me i'm so disappointed
From your service.. Self motor is totally damaged and battery is also damage. And i have submitted the battery in krishna motors service center and they didn't give my battery. They just postpone the dates.. Not getting proper service and they are just disturbing me......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Hero Motocorp — damaged product delivered by hero motocorp

 Ketan Poshiya on Apr 17, 2019
Sir/mem,

I have purchased hero passion x pro from rajdeep hero showroom (Aavkar hall, prankunj society, daxini society, maninagar, ahmedabad, gujarat 380008) since 1 year and is running now 12900 km (Approx.) and i have done 5 free services from bike auto (Hero) show room (Opp. Gold coin flats, near vijay cross road, navrangpura, ahmedabad, gujarat 380009).

My complaint is that oil sometime leakage from engine in my bike and another problem is my bike is over vibrating and when the bike is running it is over voice and also when running bike then automatically off the...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — hero pleasure

 nehru ji on Apr 16, 2019
I have purchased new bike on 23.03.2019
On kamachi amman motor melur
When two people go to the buy cart, it automatically stops
I told my completed my complaint in the company and told them that they would check the vehicle two days later
They brought the car because of the reason they say they're right but then the same problem has come back
I take the right action and ask for a different cart...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — glamour back side cowls issue

 Saikumar Vemula on Apr 16, 2019
Dear sir i have taken hero glamour from lakshmi motors somajiguda 2017 model bike the bike has 5 yrs warrenty also the issue is left side back cowl was damaged they are saying it's your problem how can they it's my problem 😡. It's the manufacturing defect after 9 months the part was cracked i have shown to the hero staff they have said it will not happen anything to you. But now it's happened...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — i am complaining about the registration certificate of my splendor bike number dl3see4932

 Divya Goswami on Apr 16, 2019
Dear sir/ madam,
I am yogendra. I bought a splender bike from pashupati showroom of hero motocorp adhchini in january 2019 but i have not received my rc yet. When i went to receive the rc to the sarai kale khan rto office i got to know that the address mentioned in the rc was incorrect and as i had not received any insurance paper or invoice from the showroom so i could not make the corrections of it. This mistake has been done by the showroom's staff. When i asked them to make the correction they denied to do it. Even a single installment has not been recovered from me. I am not able to...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — misbehaviour and miss management

 Shahman Khan on Apr 15, 2019
मेरा नाम अक्षय पवार निवासी कोटा राजस्थान से हू ।मैं अपनी बाइक स्प्लेंडर प्लस जिसका रजिस्ट्रेशन नंबर-(RJ20-US-0763)की सर्विस करवाने हीरो मोटोकॉर्प के ऑथोराइस्ड सर्विस सेंटर जिसका पता-B6 SMALL SCALE INDUSTRIAL AREA PATRIKA ROAD KOTA RAJASTHAN PIN CODE 324007 AND MOBILE NO IS ([protected]-SHRI RAM MALAV JI) हैं और...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — about the service they are given.how they talk to customer.

 Saiprasad Rodda on Apr 15, 2019
Hello, I'm R SAI PRASAD has been facing so many problems whenever i give service in Sangareddy Delight showroom.
That showroom In charge sathish is behaving very rudely and he is collecting more amount than the actual.
Even if there will be small damage but he makes a bill of 5k to 6k INR.
I'm here by requesting The Hero Moto corp to take action on him so that You can improve your sales.
Don't encourage such type of ### if and only if the whole company is.
I was disappointed very much.
Hope You will take an action on Sathish, Delight Hero Showroom,...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Hero Motocorp — regarding service of hero maestro edge

 kulbhushan91 on Apr 15, 2019
Respected sir,
I would like to inform you that i, kulbhushan raja bought a hero maestro edge (Jh-22c 5172) since last june 2018 from narbheram hero, adityapur. My contact no is-[protected]. I have done my 4th servicing on 27.03.2019. There are creating so many issues after that servicing.
(1) my scooty engine gives very noises just like 4-5 yr old vehicle so it irritates me.
(2) my hero maestro edge vibrate & also gives jerks after starting my scooty.
These two problems occurs after servicing. I am also unsatisfied with your service after purchasing this product from...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

Hero Motocorp — hero moto crop. pepar ke bisay me

 Rites kumar vishwakarama on Apr 15, 2019
Dear sir, medam
To...
Hero moto crop ltd.
My name is ansar ahmad, father abdul kudush, mob.[protected]
Add...
Gram makanpur post afjalpur owari thaseel siratu dist, kosambhi..212207

Tarsan ato sela ajhua kosambhi
Mob.[protected]
Is delar ne cheating kiya h isne gadi sel the date 25, 04, 2016 but orignal rc book and gadi pepar not give you, the chetra fraud...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — I complaining about super splendor bike against amit motors

 parvezarshad on Apr 15, 2019
I purchased a super splendor bike in cash mode. After twenty five days self start not working properly, i called & tell my problem to hero dealers. But they told to come my showroom with bike. Then his mechanic checking & find some battery charging issue. He kept my battery on one day for charging. Then after charged my battery at that time self was working in good condition. But after few days self was not working properly again. I sending my bike to service center with my friend but manager (Rajesh dhunia) of service center could not receive my bike. After that day i went in service center with...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — regarding bad behaviour and service of hero bike by showroom owner.

 neerajkumar926 on Apr 14, 2019
I am neeraj kumar purchased a bike on 1feb 2019. My bike is passion xpro. At the time of purchasing seller told me that witin 45 days paper will be ready. But now no paper provided by dealer. When i asked from the bike dealer about the rc he behaves very rudely. Total staff are very bad and mental, donkey. I am facing very loss due to my company not provided my bike convence.
So hero provides very bad services.
So i request u to pls suspend the licence of this type of showroom.

Neeraj kumar
Krishna auto mobile 10 raje babu road shiv puri bulandshahr
From...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Hero Motocorp — bad service experience

 chauhan sushil on Apr 13, 2019
Today i went to hero service centre to service my hero ignitor there service was very unprofessional and frist the said we can not give you bill now for the service after a lot of requests they give me bill with unnecessary charges like accidental labour 472 inr, total they charge me 1900 and bill was 1860 they refund 40 when ask for the it and when i asked about unnecessary charges they simply refuse to give me any reasonable answer for it please look after these kind of employees who spoiling company reputation...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — complaint against hero duet purchased from sunny motors cuttack odisha

 Shikha777 on Apr 13, 2019
I am shikha singh. I purchased a hero duet scooty on 10/6/18 from sunny motors cuttack odisha. The very next day it did not start at all. Since then i have sent it more than 10 times for its persisting problem in start.
I want to donate it to hero company as such a worst product should not be sold in market but they are cheating their customers continuously which could due to some dire needs....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — delay in service and providing spares [Resolved]

 Chandar Kiran on Apr 13, 2019
In first service of my new hero xtreme sports bike, a part of side sticker got removed and it was accepted by showroom crew as it was their mistake and ensured me of replacement without any cost. This incident happened on dec 31st 2018. But till now they have not replaced the bike sticker. I have been continuously in follow up with them. But everytime they are telling, they ordered the sticker but not came to showroom from last four months. Required immediate response on the issue from the showroom and also from spares and materials department for not providing enough spares in time....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Hero Motocorp — service center complaint

 geetham005 on Apr 13, 2019
I had booked for service on 13th april 2019 at kadavanthara focuz (Eranakulam, kerala) hero service center for my two wheeler. The call center staff have repeatedly called and confirmed about the same. We reached the service center at 9:10 am and the staff there told us that they have closed accepting the vehicles for service by 9.00 a. M on account of stock taking. The call center person did not inform me about the stock taking at the service center and i had confimed of reaching the service center by 9 - 9.30 a. M, as i did for previous service. I am a working person and i adjusted all my plans...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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