Hero MotoCorp Complaints & Reviews

I was purchased hero passion pro on aug 2020 . When the running the bike slow speed suddenly off mode, we rise the complaint in your dealer deepa motors rajapalayam -626117 not arrest the complaint . Last two years we arise the same complaint but no one arrest the complaint. You need intract the dealer take adquate steps for me.

Bike no : tn84 k 3231
name : i periakaruppan
contact details : [protected]@gmail.Com
ph: [protected]

I'm Sudheep from Chennai my bike number is TN-13 Y-6841. I bought Hero Splendor X-tec from Srivari Hero located at Chennai Thirumullaivoyal on August 28th. From the day of purchase, I experienced problems with the bike which were cleared one by one later but I had an Engine Off during running complaint which was not cleared from the date of the purchase till now. This problem already existed on the old BS6 Splendor so I enquired with the...

From
Tayyab
[protected]

To
Indian comsumer complaints forum

Sub:Hero Agency dealer's RC registration and insurance charges for overcharging and not behaving well reg'
respected sir
Regarding illegal collection of RC registration and insurance amount of dealer

We bought a splendor plus bike on 17/06/2021, I availed two service from Hero MotoCorp, unfortunately I did not have time to avail all the five free services from Hero MotoCorp . But still it's just been 1 and half years from the date of purchase and having a fuel pump failure is not acceptable, I had to pay the money for replacing it, from the service center they told that it's not claimable . I need a claim for Fuel pump spare that I paid for which is around 2, 675 .

Respected sir,
I would like inform to you that. My Name is Rahul Kumar yadav S/o ramchandra Yadav .i was bought bike from manak service centre sherghati gaya bihar. my vhicel number is BR02BB3893. the starting problem is going on since the purchase of the bike .i have given this infomation to the manager there many times, whose recording is with me. manak service center is very misbehaved with customer my battery was problem when i bought the bike but they didn't pay any attention to it.I am worried about my bike from last 2 years no one is helping from manak service center.i am request to you please take action as soon as possible early.

For us poor family a small bike is a big dream

Thanks Regards
Rahul Kumar

Hello dear sir and mam,
I have an issue regarding insurance claim department

There was a person named Atul Sharma in insurance claim department who had argument and shown his arrogant attitude after done my bike claim.

Company name
U.P. Automobiles Pvt. Ltd.
Roorkee
Hero agency

Please tell him to change his arrogant attitude.

I bought Hero super splendor bike on 27/10/2022 from Hero agency Pilkhuwa Uttar Pradesh, and now not even two months completed it is creating problems regularly,
Now its battery is totally dead, and they're charging ₹ 250 for replacement of dead battery, even this is in warrenty.
Hero Motocorp Bikes and services both are worst.
Don't purchase any vehicle of HERO (ZERO).
TOTALLY WASTAGE OF MONEY.

I have buying the bike in before 7 months. this is speedometer is damaged. very worst product is hero

My Passion Pro BS6 Bike while riding gets off condition repeatedly when releasing clutch & brake, i dont know the reason why it is happening. Contacted the service center but they are not solving the problem, i am now really fed-up with buying this bike.

I have insurance for my Hero (passion pro ) bike. Bike No. DL3S ER4778. I have purchased in 2020. I had bike accident recently and went to hero service center named as Pashupati motars service center IGNOU Road, Maidan Garih New Delhi. It has been arround 12 days. A person working there said, only some parts can be changed by the confirmation of insurance company. They denied to change all the damaged part. Then, how customer can trust on brand and insurance company. At the time of buying bike, they're saying they will provide all kind of support like insurance and all. I request you kindly solve this issue. If you can't do that. I'll further take action.

Ear sir/medam,

My registered mobile number with hero is [protected], bike registration number is GJ05HU4509, now its cross the limit of tolarancy of i suffered and its disturb my routine also, check my details from you record how many times and how much extented i suffered? since from my first complain i am writing many issue is still not get resolved, looking into ocnsideration i think hero sell bike to just learn problem...

Dear sir/medam,

My registered mobile number with hero is [protected], bike registration number is GJ05HU4509, now its cross the limit of tolarancy of i suffered and its disturb my routine also, check my details from you record how many times and how much extented i suffered? since from my first complain i am writing many issue is still not get resolved, looking into ocnsideration i think hero sell bike to just learn problem...

Hi Team,
i had raised a complaint with the [protected]@heromotocorp.com related to my recent bike service issue with a Hero Authorized service center where they claimed my Joy ride service is expired before the valid date, as per my Knowledge the AMC service purchased was for 4 Service per year but when i questioned them about the same they failed to respond nor submit me the last purchase of the JoyRide invoice details, i tried reaching...

9/8/22- General Service and Pinion Assy Starter replaced
10/8/22-Starting Problem again, scooter placed for correction.
10/12/22- Petrol Leaking Problem- COCK ASSY FUEL replaced
11/12/22-Sunday, Same problem again exists. What can I do now ?
For Proof of evidence, Bills are attached here with.

Thanking You,
Sindhu.P S

I bought my hero extreme 160R, vin number MBLKCU031MHM00013 from HITECH HERO SHOWROOM in kolkata on february of 2022. during purchase the dealer fitted my tyres with tyre pressure monitors for an extra price of rs580. from the very beginning air from both tyres drench out at an interval of 24 hours approx. on complaint the dealer removed some rubber flaps from the tyre but the problem persrists. i have repeatedly approached the service center only to hear the reply that they could do nothing. under the circumstances i cannot ride my bike as its tyres dont hold air and slips very frequently. i can have a serious accident anytime. the dealer has blatantly said that he will not replace the tyres, i have complained multiple times to hero motocorp helpline but got no reply. please help me. this is not just expected from her

Sir mene super splendor khridi thi last year December mai last month chota sa accident ho gya phir mene insurance claim kiya sir 1 mnth se na to koi part aaya h na mujhe bike mile hai or meri bike b service center wale k pass hai or service center koi satisfied jwaab b nahi de rha h wo bolta h ki jab prt aayga tab hogi meri bike whi h or na koi bike di mujhe use k liye ya to mero bike wapis chahiye nahi to wo tooti huyi hu wpas chahiye bhot hi bekar service h hero walo ki smjh gha hu
Naam shadab
Mo [protected]
Bike no UP20CA3218

Naam shadab

I purchased bike in last 2021 from that day starting problem begin and i continously complain and getting back bike wd same problem . Two days and three days bike keepi g in agency problem cannot find from All technician . (Bike Purchased and all Services from Plaha Automobile Mukerian )

I bought the bike on 18th November 2022 from Sehgal Automobiles whose registration number is HR87J1087. Which was already an accident bike. I complained about this to Sehgal Automobiles. So the employees of Sehgal Automobile changed the alloy wheel of my bike. But the problem didn't get solve. I then complained again it to Sehgal Automobile. This time the employees of Sehgal Automobile changed the tire of my bike. But still the problem remained...

I have a new bike purchase by 29.06.2022
The rim of my bike has cracked Checked at Raja Motors, And our BIKE is not an accident from anywhere.
He has said that you should submit a complaint to customer care.
SO please take the action asap.
So that we can avoid accidents

My bike hf delaxue mh 09 ex 5666 dropping servicing center S.M.Ghadge & son Kolhapur Dis.Maharastra. Service employee broken my life side panel. I am calling company officer told problem. But he answered cheque issue and call you. He not calling me.please change original company panel free of cost.