Hero MotoCorp Complaints & Reviews

My all vehicle all problem are resolved but other problem are generated
The problem was before i keep my bike in service my bike in fuel tank not scratches and after i will get my bike in workshop than i seen fuel tank scratches in my bike..
So please before resolved this problem and after i will received my bike.

And that time was give me other bike..

Thanking you

Imran d sama
[protected]
[protected]

On 2nd of may i purchased a glamour new model bike.
Problem faced are followings:

1) day 1 - i am getting some noise from fuel tank while travelling and digital meter is not showing fuel level.

2) day 5- i went to showroom to correct the problem which i have mentioned in point no.1, they corrected but now petrol leakage is happening.

Very disappointed by hero motocorp.

I have purchased hero maestro on 23 june 17 in nashik maharashtra since then i have faced below issue several times.
Issue - head lamp bulb breakage and speedometer not working
This issue i have faced 3 times.
This issue is not getting resolved, so i want it to be resolved or i want my money refunded.
Headlamp broken thrice, water is also getting inside headlamp while washing, speedometer also not working.

Name - nitin jadhav
Contac - [protected]

Dear sir i have purchased super splendor from up automobiles haridwar on 6th april 2018. On 7th april i seen there is no welding on chasis on my motorcycle manufacturing defect by the company i reported this to up automobiles haridwar for replacement of my motorcycle kindly do the needful i am attaching invoice and photograph of motorcycle. Kindly take the necessary action i m waiting for ur revert.

Hi this is prashant kumar shishodia
Maine apni bike 25dec2016 me li the mera accident hone ki vajha se bike toot gayi maine showroom par jake sabhi saman likhwaya... Aaj is baat ko 25_30 din ho gye h... 2may ko mai apni bike show room pe khadi karke aya tha abhe tak koi ummed ni dikh rahi h... Saman bhe tukdo me ara h.. Insurance vala kab aye kuch nahi pta... Plz inquery kare taki hum age bhe hero ki bike lete rahe... Dhanyawad

Dear sir/madam

I have purchase a spender + 13/aug/2017 hero motorcycle from singla agencies prahladpur badarpur, after 6 month i am getting issue in my bike front right side shocker leaking and back wheel alignment problem and then i am going to singla agencies and they said to me its not agencies problem its your problem so please look into this matter now tel me what will i do.

My name rahul kumar sharma
Mobile no [protected]

The service of bike is given in charge with approx. Time of 3-5 hrs. Which is not justfiable. It's lot of wasting time. Although in booklet of co. Given that the service is free but they charge fees for the same.
The service centre of hero motocorp is very bad. I visited hero motocorp agency taken by nirmal motors for being servicing the bike. But they give me time of 3-5 hrs. For service a single bike. If mechanics are not sufficient then why we bear our time loss.
They wasting the time of their customers which is not good practice. To save mechanics cost they play with customers time.
Plz take appropriate actions against the same, so they don't waste the time of customer for waiting etc.in service.

My scooty is hero pleasure mp15 mx 0714. When the day i bought n right now i'm facing the same problem that it's not taking self start. I contact the showroom but they are not giving satisfying answer. I went there 10-12times but still facing the same problem. They fixed it sometimes in 2-3days but next day it does not not support self start. I have to kick my scooty every time that i can't. Facing the problem from 7months. It's pathetic.

I brought the hero glamour (He) (Drum self cast) two months ago i am facing lot of problem from one month in show room they are not solved my problem i went to show room 5 times no use my bike no ap 21 cc 0736 i brought in andhra pradesh, kurnool, district yemmiganuru geethika motors. They are simply doing corpater cleaning now the problem cleared they are saying. After 5 days same problem i am facing i want percent solution on this please help.

Engine problem
I am the owner of achiever 150cc bike... I also had with the cash payment.. I purchase the bike jst around 2.5 mantho ago... The engine of the bike get missing part in running condition...&i have discussion service centre deoghar (Demend money) on bike... I am suffered from the services o[censored]r company and frusted as the company not at all on ur words as they said before...
Solve my problem as early as possible

I have purchased splender + bile, in 2nd free service the engineer find only 450 ml engine oil at 2nd service, then in 3rd free service engineer find 330 ml engine oil in that, & i raise a complaint, there after they check & found 200 ml oil

Now what should i do, what the service center do if they found that in every service they found 70% less engine oil in engine.

3000 km service 450 ml oil
6000 km service 330 ml oil
8000 km run 200 ml oil

Hr 26 dh 9060

I have purchased hero mastero from phoenix motors (Habsiguda, telengana).

I purchased mastero last week and drove for 4 -5 days, i went out of station for 3 days and now my bike iginition is not turning on even when i try to start vechile using kick start its not working. I called multiple times to showroom number but no response. I informed the same to hdfc finance person, he transferred call to one of the service executive. He insisted me to get vehicle at service center. I informed him even kick start was not working but still he want me to try and get vehicle at service station (Ridiculous answer). Before this i already raised an issue in hero app.

Yesterday i went to show room and informed the same to manager he said he will send service person in the evening but no one turned up. Now i want my vehicle to be replaced with new one. Please suggest to whom i need to contact.

Hero showroom servicing, i give bike for servicing on 9.30am and they give complete servicing time 3.30pm, till 5pm there is not any processing on my bike, when i ask how much time required more for servicing then they use swear words, then i meet that manager and told all, but they will not take any action on that... At the time of buying any bike they told we give best service etc, but very bad service and servicing is given by the hero motocorp, main thing is my whole time from 9.30am to 4.00pm is waste and even the mistake by them and they use swear words on me, now again 1-2hours taking for servicing...

As i purchase a new hero splendor vehicle (Hr29ap5441) from the showroom of hero moto cop (Tewatia hero ballabgarh), its my sixth free service this time, and vehicle lock is not open (Jaam) easily when locked, as i told this the same to the hero service centre (Shiva motors ballabgarh), they refused to change or repair the lock and told me to change it in insurance. I want to change my vehicle's lock free as it is my sixth free service. If you resovle my problem then its ok, otherwise i will filed a case against hero moto cop.

Thanks
Atul singh (Vehicle owner)
Vehicle no. Hr29ap5441

To,
The service manager
Hero motor corp. Ltd
Kolkata-700091
Dear sir,
I have purchased a hero glamour on 17.06.2016 from rashbehari motor (Ph no.[protected]) kancharapara, dist 24 pgs north west bengal - pin-743145. Purchasing mode was cash, but i did not received my blue book, i have contact showroom many times for provide me blue-book, but every time showroom staff replied that after one month, now it is crossed 21 month, this is an cheating with customer. Today (01/05/2018) showroom staff misbehave with me and he replied that it is not our responsibility. I have faced difficulties, so please take necessary action urgently.
Pls i am requesting you all again to look after my problem and resolve it
Thanks...
Regard
Ranjan kumar singh

I bought my mastero edge in the month of june 2017. I have just availed 2nd free service at avp motors, 38-29/16/1, hiderabad, telecom colony, sainikpuri, secunderabad, telangana 500009.

When i'm there in this workshop for any service as minor as checking for some sound issue or regular service, i haven't seen a customer who is happy and satisfied with the service of work from this particular service center.

The attitude of the supervisors and the workshop people are so pathetic and intolerable. You have to keep coming again and again for one small issue to get fixed.

And now i am facing lots of problems :
1. The engine is sounding extra its just annoying.
2. Within just 9 months the speedometer is not working.
3. Self-starter is not working.
Today when i was about to go for my work, the engine didn't start, in fact the display board was indicating nothing. I used kick to start the scooty which was worrisome.
4. Last week they replaced the battery and now the mastero is not starting at all.

As i have been a hero user for the last 10 years. This is the first time when i have lost my faith. Now i finally realized why honda is on top. As a dissatisfied customer, what to do now.. Whom to call...

Dear sir/madam
My self murali regarding my bike 5th serviceing given to hero serve center name sridevi showroom in kavali nellor district after service side asfs printed case is brake i asked your workers are angry with me before service case is good after i check that is braked so please solve my problem
Thanks
Regard
Your customer

Hellow, i am pavel ghosh. I perchased a hero super splendor byke at rudro automobile, burdwan, west bengal at 29/06/2017. A crack has been found at the back tire since 8 month of purchased. I complen tow times at hero service centre. They told that they will call me soon. But, still now they have not called me. Why i use defective tire? I must be greatful to you, if you resolve my problem. Thank you.

Consumer name:anilkumar bethapudi
Model : hf deluxe
Vin:mblhar231h9g49666
To day that is 30/04/2018, my bike is given for third free service with out any damage, but while receving time my bike doom is broken and it is sticked with gum. I asked the manager but he did not respond well. And saying that it is already happened. They are saying that go and clim the insurance for it, or leave the service center
Varam auto service center, day & night junction, srikakulam, andhra pradesh, india

I Mervin Maheshkumar Christi.
I am Regular Customer O[censored]r Hero Company.
I Support Hero Moto corp.
I Request You to take a Proper Step On my complaint.
Today I Submitted My Bike For Paid service.
The Problem Of my bike was About Aceleter wire. it's Damaged. and It's Dangerous For Driving.
so i submitted for it at service station.
the Service Manager taken my bike for this Problem.
When i reached for delivery of my bike.
the problem is not solved. they told me that they Do not have Aceleter wire in Their Big service station. and they Charged me for 355 Rs.
but they did not solved my problem.
so Please take responsible step on it.
Yours Faithfully
M M Christi [protected]