Hero MotoCorp Complaints & Reviews

I am ratnesh shukla. I have purchase bike from
Auto needs (I) pvt. Ltd
(E-1/4, pandav nagar, patparganj, delhi-92,
Emial [protected]@rediffmail.com
Date of purchase 05/01/2018
Executive told me only one week time taken to given bike paper but on month over and not given any documents of my bike i am reguraly call and visit to showroom and staff told me give me 2, 4 days every time and they are already take one month.
One month over and i am not use my bike to take loss of hero sameless service and treet customer as a casualy to every time
Bike-glamours, hsn no.87112029, engine no-ja06ehh9k40881, chasis no. Mbljas020h9m02896

Purchased on 30th, sept.2017 from shiva auto sales, ghazipur, u p, first service done at mangal murty automobile varanasi on 19/11/2017, and subsequently contacted for resolution of starting problem three times lastly on 20/01/2018 but yet not resolved, regd. No. U p 61 a f/8887, engine no. Mbljfw01xhg04971, inspite of repeated complaint to mangal murty auto mobies varanasi but they have not resolved staring problem of my scooter.
Owner of scooter: indra jeet singh
Contact no.[protected], [protected], [protected]

Dear sir i zia from kanpur up gave bike for service at service station tirupati motors
On 2.2.18 morning at 10 30 am
I go there at 3.30 to take delivery of my bike they did not done service they told me that mechanics were on godown to unload the truck.
Thats why i took my bike from there as i have to go out of station kindly take a action
Regards zia up 78 dq 5933
[protected]

I purchased splender ismart about 7 months ago.
From my first complain there is some action taken, but now my bike engine freeze by driving about 30-35 km.
Its too was difficult to reached home after freezing of bike engine.
I request you to solve the problem as soon as possible.
Really, it became a problem for me.
Kindly solve.
Thanks & regards
Kaushal ([protected])

Hi. I am debasish, 2 weeks before i have given my hero maestro for service at laxmi motors somajiguda, with the issue 1- there was oil leakage from engine, issue no 2- from last 2 yrs i am not satisfy with the millage of bike it was hardly 35 kpl. So service started and billed me 3500/-, with in a week i realized both the issue not solved. So again i visited service center and they keep bike for 2 days and billed me 530/- and now after taking handover i found bike seat lock not working which was perfect when i have given..

Dear hero executive what you want to communicate we have huge time to run your service center every time because you have not done your job. Local service shop are better than your service center atleast they care us.. I feel cheated as i have taken one yr amc from you.

Regards. Debasish
[protected], hero maestro, ts08em2937

Dear sir,
Pl refer to my earlier complaint dated 14.01.2018 on the captioned problem. After the complaint delivered my duet to aan automile agency kuwadwa road rajkot on 16.01.2018 for solving vibration problem and took test drive twice upto 24.01.18 but there was no improvement in vehicle. It was very bad as workshop team neither ready to accept nor removed the fault of deut and forced me to take my hero duet from workshop saying that it is ok now. Workshop team personals showed a list regarding replacement of some parts and asked it will run instantly and freely. So i take delivery on 24.01.18 after 8 days under trial for 5/10days.
But l am very sorry and hurted to write again as there is no improvement in running of my duet.
Now i have feed up with agency workshop team working and un nesassary harassment. I have no way except to knock the consumer court door.

Sunehra singh ramsingh
302 wing i copper city
Jamnagar road rajkot-360006

Have purchased a hero super splendor in the month of mid dec"17 @ southern motorcycles, medavakkam. Chennai, tamilnadu. The representative mr. Vivek who had attended me and explained about the said vehicle and also confirmed the motor cycle provided with tubeless tyres. Was surprised today when i about to fill up the air found its a tube tyre. And i bought this vehicle on exchange by giving my tvs star city for which have not been provided with a delivery note till today. Am not going to keep quite on this and the delear has to response to my complaint.

Sir i had purchased the hero glamour motor vehicle on 31st march, 2017. With a week or two the bike started troubling as it dint start by the self start button, sound problems, gets off while riding the same..
5 or 6 times the vehicle had been given in the service centre of the company... They took 8 to 10 days for the servicing and said that their is a plug shot.. Replaced plug twice or thrice but still the vehicle is troubling... My concern is they are not ready to listen to the problem i. R.in my view is the manufacturing defect and give some 1 ir 2 same reasonings everyone i visited the service centre. Kindly look into the matter and resolve the same as it is new.

Dear customer care manager

I would like to bring to your kind notice that, i have bought a hero maestro edge from one of the hero dealer ms&s motors based in cochin, kerala. The vehicle i have bought on may 2017. As you know, i have a good experience with hero vehicle so far, accordingly myself and my sister has bought the maestro edge on same month. Unfortunately i have faced lot of complaints from my two wheeler, which never ever expected from hero vehicle.
Here i would like to share major complaints and feedback which i have received from your dealer point
1, two wheeler will automatically switch off at the time of running, these have faced during rainy season most of the time
2, fuel indicator is not showing the exact fuel reading most of the time
3, vehicle silencer got damage, ie its become scrap mode.

I have reminded all this complaints to the dealer (Ms&s motors) even during service time in december 2017, and according to the service supervisor, they have agreed to replace the silencer as well as fuel related tool. After all even for my query through phone i didn't get any response from dealer. Finally i visited the dealer showroom and asked directly, but they said, they are not able to replace the silencer under warranty also will have pay the money for the replacement of silencer.

I would like to expect positive response from your end, accordingly i have to go forward for next option

Kindly feel free to call me [protected] for any clarity on this issue

Thanking you
Aneesh
Cochin
Kerala
[protected]

Im purchase in 2 months before maestro edge in ratna moters in mvp junction now my scooty not working well condition and speedo metter not woring and battery also problem and suddenly stoped in heavy trafic my very disepointed in new scooty im not purchased second handle... Its new one but now im getting lots of problem with scooty and no one is responding the concern person pls do something

Hi, i am sanam from mumbai, buy a masetro - mh-01-cx - 4584 in oct 2017, but unfortunatly the masetro not working, you can sae lot of issue is there in masero even after 3 service in gap of 5 to 10 days but problem remain the same even today my maseto at fortpoint at mahalaxmi mumbai for same issue.

Issue ":
1 self start
2 voice in engine
3 bike will automaticaly switch off at the time running
4. Horn problem
5. Brake problem

Contact number : 91-[protected]

I have purchased a bike from pratibha motors, bhumkar chowk, pimpri-chinchwad, pune, maharashtra on 1st april, 2017 and it is in warranty period. Issue : when the bike is not running for even 2 days, battery goes down. I need to charge the battery then only it works. Every time i go to the dealer to replace the battery, they only charges the battery and never replace it. Kindly check and let me know the further procedure.

Hello sir, i bought a hero mastero edge on 1/1/18. Still it is not registered. When i ask the dealer "they simply say we will inform you". But the real problem is within a month i got 4 complaints about the performance and i bought it back to dealer. Every time they said problem solved. But problem still persist. Please help me. I dont know what to do next. The dealer is not responding properly when i say problems they not even ready to hear it properly. Got frustrated. I bought it by paying full amount 64000. Please help me i dont know what to do. Please help me.

They said 4 parts are defective so they ordered 4 part but in acttul only 3 parts were required one part of approx600 rupees was not required but they have cheated and always at the time of oil changing they provide additional bill of oil booster and petrol booster for the same they donot provide the official tax invoice please take stick action otherwise the reputation of company is at stake

Iam not like my bike pick up. My bike name is hero glamour 2017 new model impressive with design only. Waste bike so far i think, mileage is also less than the old glamour model and my father bike is of 100 cc which is very better than my bike pick up.
Very worthless bike iam unable to use my bike at any place, everyone laughs when they see my bike pick up

Carburetor of hero super super splendor continue leakage since date of purchase, for the same i visit more then 10 time hero service station, two time it has been change also. Earlier i also complain in this fourm also. Carburetor empty in 8-10 hrs and over flow line looks like engine oil mix. Complaint[protected] closed with out visit to workshop.

Hero company & uske sahyogi dealer ne mere shath dokha kiya, company ne ismart 110 bike jo banai bina ki trayal ke ise bajar me utara or iski dadle se sales kiya or consumer ki compliance ko ignore kiya or inke dealar ne ye kah kar palla chad liya ki ye to is madal me hi company ki mistek he or vo game sarvicing ke nam par consumer ko dhoka dete he mene 24- 25 april ko new bike ismart 110 li or jab mene bike ki compliance ki to mujhe daraya gya or mujhe akarn he mujh se unhone vivad kiya or mery bike co n hi change kiya or nhi mujhe mere rs 66500 lotaye mene yah bike 24 — 4-2017 ko sanskar auto dealer se kharidi thi mera name durgesh devilal patidar he or my nom[protected] he

Dear sir,
I have purchase hero splender+ bike (Chassis no-mblhar085hhj79210) registered on 27 sep 2017.
From day one bike purchase i am facing following problem
1- bike is running towards one side (Saftey issue).
2- bike tyre are very week after running only four km bike tyre air pressure drop continue. (Again saftey threat can be blast at the time of driving).
3- abnormal sound from speed meter.

Dear hero motocrop i am kamal chandra das the motorcycle buy hero glamour 1 year 2 month on kaliachak showroom malda, payments was clear, 3 time submit documents on showroom but not give my bluebook. The showroom staff tell me e submit your document for bluebook, then submit again document. And go home after 3 months past we go showroom but the staff tell me your bluebook not came, then we once again submit my documents please enquiry and give my bluebook quickly

Dear sir / madam,

My name praveen kumar
Contact number [protected]

My vehicle name : hero hunk
Model & date of reg: mar 20-2017
Name of reg. :. R. Sakthikumar
Engine no :. Kc13egghkxxxxx
Chase no. :. Mblkc13emghkxxxxx
Vehicle no :. Tn37cs1967

My vehicle is good... But total cheating as on mar 2017 to at present.
I. E. 1. Service book not given...
2. My vehicle silencer guard is missing.
3. Right side seat cover under screw connector lock is broken... I don't know at starting time, presently i know... But it's ok this is one of my mistaken. Delay to checkout.
But this is last free service with 5th times. Every time i have spend money..
Hense still service book was unavailable, what a customer services... Then recently i know my vehicle silencer guard was thefted with inside the hero showroom with thefted person is hero service engineer. Reasons for previous delivered vehicle customer without silencer guard got. So next delivery is my vehicle so my silencer guard dismantling, also my vehicle service book thefted and after handover to previous customer..
My range was unavailable still silencer guard & service book..
Very very worst services, response & theft service engineers. I don't use to any bad words.. Any misbehavings..
So kindly solve problems...
Please kindly take sever action for anyone further with same disputes... I'll awaiting for your possible reply...

Disputes location our delivery showroom.

Gem motors (Hero authority show room)
Sungam, tirchy road, coimbatore - 641045.
Email : [protected]@heromotocorp. Biz
Ph : [protected], 2312287, 231999