Hero MotoCorp Complaints & Reviews

Dear team
I have purchased a maestro edge vx with registration no up15cd1405 (Engine no. Jf33aaggl20292 & chasis no. Mbl jf33aaggl09014) from m/s bhawani auto agency, sardhana, dist – meerut, up (Sub dealer of your dealer m/s shri shyam jee auto wheels pvt ltd, meerut) on 27/01/2017.

I am writing this after too much disappointed with its performance and service of your authorized workshop ms. Bhawani auto agency. I am facing a problem in starting the engine since just after 15-20 days of purchasing. I had faced a very awkward condition when i had to bring it to workshop thrice by loading on a pick-up van due to non-working.

Sometimes mechanics who was available at workshop told us that issue with the ignition switch, sometimes they told that issue with battery. Now the vehicle submitted at service station / workshop since 6/10/2017 but they could not getting to recognize the problem / issue (Either with switch or battery) and they not ready to supporting further to resolve the issue.

It’s never expected from a reputed brand name like you but i had to face after purchasing your product with my hardly earned money.

Please look into the matter and get it resolved asap

I bought a new hero glamour bike on 18th oct 2017 and on next day i found it damaged on petrol tank, break wire and handle rod. When i go to showroom they were talking about repaire like color coating on damaged area. And not provided accessories on delivery time of bike. Very poor quality of service they are offering. Please suggest me where should i get solution of this problem...

Resp sir
I bought a duet scooter on march 9 2016.
When i washed it today it keep beeping when ignition is on and even when engine is turned on.

This beep sound gets louder when fuel filling cap is opened and when we shut filling cap beep sound reduces slightly but does not stop.

It's very annoying. How to resolve it.

Preeti mohiwal
Kota
Dealer chambal motors dadabari kota
Emai
[protected]@gmail.com

Hi.. I am aftab alam own a splendor plus up61ad5934. My bike is about 8 months old. Earlier it was performing well. But due to bad service of the authorized dealer in my area shobhit auto mohammadabad dist ghazipur uttar pradesh 233227, my bike's performance is worst these days. There are lots of customers like me in my area who have the same kind of complaint regarding the dealer. They do not have proper staff and machenics. Only temporary kind of mechanics are available.. These people do not listen to customer's complaints also. Fans of hero are getting frustrated with these people behavior.. So i request you kindly do the needful so that we can have our faith continue in hero motocorp.

Thanks & regards
Aftab alam
[protected]

1yr pehle maine ekk duet kharida tha lekin 4/5 months pehle woh kharab ho gaya toh delaer le gaya lekin dealer wale woh prblm thik kr nahi saka, main delaer 7/8 tyms gaya lekin wo log aaj woh parts nahi hain, aaj woh parts aisa krke mujhe mana lr dete hain, app loko ka after sell service worst hain.. Please contact bhuyan hero automobiles delaer whic is situated at jamuna road, sivasagar town pin 785640, assam, mera scooty abhi tak thik nahi kiya, mera bohot prblm hoo raha hain, main kya kru? Police main complaint kr du kya? App log kuch kijiyr company ki taraf se.. Thank you otherwise i will complain in police station.

Hi
My family member purchases hero maestro on occasion of deshera, within 15 days we its started startup issue. Its also stop in between. We contacted basti up show room but the charge battery but it did not help us.
Last 1 week can use due to this issue.

Can you please check properly or change my maestro if there is no solution.

Showroom guys not cooperating us. Even its difficult to take my bike at showroom.

Sir/madam,
Myself kedar prasad yadav from rewa m. P i have buy hero mastro edge bike from badrika motors rewa and also servicing here till now but there service is not good before 4 days i have servicing my bike in badrika motors but they are not fill filled oil in trm gearbox because of oil drain plug is absent no one drop oil in bike my sister ride the approximately 40 to 50 kilometer after servicing (Without oil) because of she has not understand abnormalities. Who is the responsible of this. Before this i have many time complained about servicing to badrika motors management but no any changes now how to go the badrika motors service center without oil and drain plug 25 kilometers distance between my home and service center so please help me my no. Is [protected]

I had purchased a hero extreme sports bike from bijmohan & son's "a hero certified dealer" in october, 2016. Today while availing the 5th free service the mechanic told me that the block of my bike is not in good condition and he advised me to change it. I would like to state that i always checked up my bike timely in authorised service centre only within the required time frame and i never failed to get my bike checked up as per maintenance manual. Therefore, i am requesting you to look into my grievance and change the block of my bike under warranty provision. Regards.
Nabajyoti konwar
Ph. [protected]
Owner of hero extreme sports
As01db9746
Chassis no. Mblkc12emggj00801
Hengerabari, guwahati
Dist. Kamrup metro (Assam)

Sir /madam,
I purched hero spelender plus i3s bije cash payment on yesterday from mahendra motors near jaljog circle. I book my bike on 6 oct.2017, and finally full pay on dated 15 oct. 2017. Yesterday i went to mahendra motor bike, hero representative told me that all booked bike send to hero store /godam/ service center. I billed the same bike at office and i went to hero store for receiving bike at time of receiving i saw defect in oil tank and refused the same for receiving defective bike but representative told me defect bike or part will be change on after 2-3 days diwali.
I requested to change bike asap.

Warms regards,
Madab soni
[protected]

Hero motocorp — bikes rate complaint

1 review
R r s kushwaha on oct 17, 2017 submit a complaint
मेरा नाम मनोज कुमार कुशवाहा पिता श्री सत्‍यभान कुशवाहा पता लक्ष्‍मी मार्केट जयन्‍त तहसील सिंगरौली जिला सिंगरौली मध्‍यप्रदेश

मैं कुन्‍दन एजेन्‍जी बैढन से स्‍पेन्‍डर प्‍लस मोटर साईकिल दिनांक 17;10;2017 को नगद खरीदी की जिसमें डीलर कुन्‍दन एजेन्‍सी बैढन द्वारा नगद 61000.00 रू लिये रशीद मगाने पर सिर्फ 50800 के लगभग की रसीद दी गई और बीमा एवं रजिस्‍टेसन खर्च बता कर पूरे रू का खर्च बता दिया गया जब इसके बारे में बात की तो बोला गया की ऐसा ही होता तो क्‍या यह सही रेट है हमें आन रोड रेट बताने का कश्‍ट करें साथ ही अधिक पैसा लौटावाने का कश्‍ट करें धन्‍यावद

I brought new glamour bike in '31/5/2017, i did three services regular and ride only 6400 km, but before the third service, the engine oil leakage from the engine head i asked in authorised service centres they are repaired, but there is again the oil leakage. This is the issue. Now how i got solution for this, kindly requesting you help me to resolve this, if not solve permenently then give me new vehicle

Hi,

I have serviced my karizma zmr with new bore piston & clutch plates, vehicle reg no. Ap 28 de 5533,

I have approached servicing center two times following for problem resolving they are saying bike is fine, but bike is stoping with overheat every time, they charged me rs.14000 for servicing all replacements mentioned above,

Service center which i have mentioned above is (Phoenix, plot no.1, b. K. Towers, sector-2,
Huda techno enclave, survey no. 64, madhapur, hi-tech city
Hyderabad 500081
Andhra pradesh
Ph: [protected], rajashekar is incharge, executive no. [protected],
Email: phoenix. [protected]@heromotocorp. Biz

Vehicle registration no. Ap 28 de 5533

Please help me in this issue,

I am expecting reply soon,

Thank you & regards,

Seshu. Ym

[protected]

Dear sir i visit (15.10.17) gurudeo hero show room pratap nagar nagpur, i m interested to take a two wheeler pleasure (Met black), and i go for booking, then i said i don't want accessories for this two wheeler, but the owner (Rishabh kocchar)
Giving me the rude answer that it is compulsory to take that accessories otherwise you leave this showroom. I seriously upset of his behavior, and i already have 4 bikes of hero.

Pls do the needful, aur take some necessary action.

Hero pleasur scooty engine reper hai 1 year warranty bhi hai lekin odisha ke berhmpur lakshmi motors company reper nhi kar rahehen o lok kehe rahehen ki company se hume saman nhi aa rahahe 3 months ho gayehe hume gadi reper me deke lekin abhi tak response kuch nhi he so humne kaha ki consumer case karenge to un lokone bole karo koi parwa nhi to isliye mene apko ye complaint bhej rahahu taki app hin kuch kar saktehe. Gadi problem kuch bada nhi he sirf softcrain gayahe hum chahte to bahar reper karasakte hei lekin gadi kharide sirf 5 months huyehen warranty he na isliye mein ye complaint post kar rahu

I had bought hero hunk up17 m 6219 from rataul bagphat (Bharat automobiles) up and since then suffering with lots of problems in bikes engine as manufacturing fault and still in service center for last 7 days also they insisting me to sign the satisfactory paper but i had refused them for signing any paper so plz help me to solve the problem at early. Very sad to saying that your service is very lasy and bad. If possible then plz help me [protected]

Dear sir my name is manish kumar singh,
I bought a hero super splendor bike last month, rc no. Is up67u2361. When i ride the bike first problem is pickup is not so good as other super splendor bike, and second main problem its clunk sound of engine, i complaint about this problem at the time of first service but the dealer ignore my problem.
Please attention my problem.
I purchase 2 super splendor bike in a week, second bike performance is good.
Mobile no [protected]
My bike dealer is rastogi auto kamalpur chandauli u. P.

Chain, front and back grills are in condom condition due to poor service or wrong service.. when i visit to my 2nd service the service man said me to change chain and both grills .. I asked for change of it they demand for money.. i have just 2nd service of my bike.. i am from Lalganj, pratapgarh, utter Pradesh... kindly help me.. and allow them to change my damaged part... Call [protected]
Prabhat Mishra
Lalganj. ... Dist. Pratapgarh ... U.p.

I booked a new hero hf deluxe on 28/9/17 with 1000rs... And by the next day on 29/9/17 i made the full payment 42, 000 rs cash... And purchased the bike but they didnt gave me helmet & seat cover which was free with bike as per dealed on 28/9/17. Till today still the helmet and seat cover has not been given to me. Also for passing i gave the bike on 05/10/17... Th whole day went but the still i didnt got my registered rto number...
Also the tax receipt is not given to me.
Today (14/10/17) in the morning i gave the bike for servicing... As first servicing was free as per deal.... After 4-5 hours i went there.. The bike was ready at dispatch as it serviced as per them but when i saw the bike not even washing, cleaning, oiling was done, the bike was as it is.. So i just told them to look at it.
Literally, they have just done oiling and thats all!!! What???... And charged 330rs that to of alignment charges... Etc without doing nothing just oiling...
They r just wasting the money people r earning by hardwork... & making them foolish!!!

Hi team,

I brought new glamour bike in sep'15, i have done my services regular and ride only 16000km, now engine lost bore. When i asked in authorised service centres they are saying that when you done service before there only slove the issue, then i went ask them they said you have to go where you done last service centre.. This is the issue. Now how i got solution for this, kindly requesting you help me to resolve this

Sudhakar reddy

Dear sir
My father purchased hero maestreo edge (Dl12sh3151). Before one year. Now their is problem in engine even scotty is drived only 23000 km. I went ks hero service center in rangpuri delhi they asked for 13000 rs. For engine service. I claimed for warranty they told there is problem in service records as per their record. But still not give any response after 2 days.
My father suffring after purchased this article plss help and provide engine warranty.
Thanking you