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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 235

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R
Rajeev David
from Gwalior, Madhya Pradesh
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about my new maestro edge

Address:Dhar, Madhya Pradesh, 454001

मैंने 17-6-19को साक्षी ऑटोमोबिल धार म, प्र से meastro edge ली थी।एक हफ्ते बाद गाड़ी start नहीं हुई।complaint करने पर गाड़ी ले गए और शाम को कॉल करके बोला battery discharge हो गई है।charge करके देंगे। उसके बाद भी गाड़ी...
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L
Lavkesh5234
from Agra, Uttar Pradesh
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regarding maintenance

Address:Mathura, Uttar Pradesh, 281001

I have submitted my scotter mestro for reparing on 5th of sep to brij hero mathura but i will not received yet what kind of services given by hero i dont know i personally never suggest any one for purchase hero two wheeler vichle.. Very bad services...
This is not my first experience its happened again and again when i visit brij hero mathura.
Vechle no up 85 au 7136
Even the whole staff don't have any manners that...
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A
anilkumar27
from Mumbai, Maharashtra
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karizma r accidental repair issue

Address:New Delhi, Delhi

Hi,

My bike was stolen in march and police found that back in may with lot of broken or tear parts. I gave the bike on arc motor, okhla service center, new delhi in may.
Initially for over 1.5 month they were not being able to find why the engine is not starting and every other day they used to say "sir we are looking only". How long it will take for any normal mechanic to just start an engine, i guess not more than...
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N
naresh1984 kumar
from Hyderabad, Telangana
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new glamour left side back indicator spare part

Address:Khammam, Andhra Pradesh, 507001

Dear team,

I purchased new glamour bike for few months breaking of left side back indicator i contacting authorized show room of sri sri sri automotives khammam this management asked spare part not available in spares and i contacting other hero spare parts also not available this spare part.

Please request to provide this spare part.

Regards,
Naresh...
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N
Nk Panday Panday
from Hojai, Assam
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starting problem and volume of bike

Address:Muzaffarpur, Bihar

Dear sir, maine 25 may ko splendor ismart kharida. Abhi tak ye 1200km chali hain. Maine authorised dealer ke yahan 2 bar servicing karwa chuka hoon. Uske bad bhi bike mein starting problem hain. Bike ka milage 50 km/l hai. Bike mein pick up nahi hain. Mechanics se problem solve nahi ho raha hain. Aise chalta raha to 1year mein bike ka engine kharab ho gayega. Mere 2 saal ki kamai doob jayegi. So please tell me that what i have to do....
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Address:Ghaziabad, Uttar Pradesh, 201009

Same issue...I bought CBZ Xtreme sept 2017.I have purchased CBZ HERO SPORTS on dated: 04/09/2017. I am facing problem in my bike since I purchased my vehicle.
I have raised complaint 2 times to Hero customer care (Complaint no[protected] and[protected] and visit the hero workshop told them that I am facing with handlebar vibration as a major problem but after their service still facing the same and unsatisfied with the work...
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B
Belal Sha
from Kolkata, West Bengal
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service issues

Address:Puri, Odisha

Hi,
This is belal sha.
I did this complaint from my personal mail id but i don't get any response from you sothat i paste the same here.
I was purchased a hero ismart of 100cc from my home location at-pipili, dist-puri, state-odisha, pin-752104.
It's still having many problems and i don't get any one time solution from your service centre.
As informed your service manager for provide me superior service....
+1 photos
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M
Manihanipari
from Suratgarh, Rajasthan
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my scooter not started

Address:246761

Dear sir
I have hero maestro which is purchase in december 2016.
Sir my scooty running in only 3500 km.
Sir today my scooty is not started. According my observation scooty having battery problem.
Sir my scooty in under warranty so please give my home support for start my scotty.
I shell be highly oblized
Harendra sharma...
+1 photos
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B
buddhiprakash
from Jaipur, Rajasthan
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vehicle petrol tank damaged

Address:Jaipur, Rajasthan
Website:consumer complaints

Dear team,
My previous complaint is attached bellow.
Still my problem is not solved by your workshop.
Mr. Rahul (Manager, akar motors workshop) called me after 2-3 days from the date of registered complaint and gave me the time of 2-3 days to solve the problem.
Now from 5 days he is not receiving the call and disconnect the call. I am not able to understand that why the company is not taking action for this type...
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H
harshit 1111
from Sikar, Rajasthan
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maestro edge

Address:Sikar, Rajasthan, 332001

Maestro edge is a very third class scooter. The outlet of your company in my city dev hero from there i bought the scooter is a highly dramatic, nonsense, unorganised place and filled with nonsense staff, ill-mannered, non-cultured, indisciplined. Shame on you hero. I have never seen a company going this down. Outlets people are such a headache.
Outlet name - dev hero...
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J
jayantc
from Ajmer, Rajasthan
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wasted my money on hero maestro edge

Address:Agra, Uttar Pradesh, 282005
Website:www.consumercomplaints.in/new_complaint

I had bought maestro edge on dated 27/08/17 from m/s atmaram automolies, bhagwan talkies, agra. But on next day 29/08/17 engine not started. Niether by self nor by kick. My parents called showroom mngr many times but they only respond after my 1st complaint to hero in writting. They bought the bike with them and after 3 days they gave it back with service btry, still it is not starting with kick nd self, feeling very bad about my purchase,...
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S
Sekh Bapi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment for insurance (auto palace dankuni)

Address:Hooghly, West Bengal, 712311

I have given my duet bike for insurance service on 4th september. They took 4 days to do that. Today 17 days gone still they did not even answer me properly. Whenever i am calling them, they are telling me insurance people are not available there. When i am visiting their premises they are simply ignoring me. How the hell they can do this with customer. If they cant keep their promises, close door. Auto palace contact no :[protected]....
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S
Shrikantmahto
from Gurgaon, Haryana
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problem regarding maestro edge starting problem

Address:Ajmer, Rajasthan, 305901

I had bought maestro edge on dated 03/07/17 from m/s mangalam automolies, beawar, ajmer. But on next day 04/07/17 engine not started. Somehow i went to showroom and after they do some servicing and resolve the problem. But again on 06/07/17 again problem of engine starting. Then from dealer battery replaced.

After some days i faced same problem and they changed the battery again. But after some days i faced problem of pick...
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H
Haresh.chhasia
from Sagar, Madhya Pradesh
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new maestro mileage 35 kmpl only

Address:Rajkot, Gujarat

I have purchased new hero maestro on 19th sept 2017... On 2nd day i checkd my bike mileage and found only 38kmpl i have check again with 1letre petrol bottle and same 38kmpl gote.. Even after drive within 30-45kmph.. I had informed this to hero showroom jetpur-gujrat.. But he anserd that you have to drive this scooter till 2500km for batter mileage.. I have also complain on time of 1st service but no any result faund... Pl help me......
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A
ArpitD
from Indore, Madhya Pradesh
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worst service

Address:Amravati, Maharashtra

I bought splendor+ from authorized showroom, but i think that they have sold me second hand bike, because starting from the first day, my bike is getting some defects even though it is mostly used by a single person, and whenever i have visited the showroom for problems, they have given me replies rudely instead of solving my problems. So, i experienced that i have paid for new bike but brought second hand. It has neither average nor pick...
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J
Jitendra dubey 29
from Jawad, Madhya Pradesh
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hero duet

श्रीमान आपको सूचित करते हुए बहुत दुख हो रहा है की मेरे द्वारा अपनी पुत्री के लिए 30/3/2017 को एक हीरो ड्यूट गाड़ी इंदौर के सुखमनी शोरूम महू नाका इंदौर से खरीदी गई थी जिसका आर सी कार्ड...
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R
raunaksuraj
from Mumbai, Maharashtra
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misbehaved at showroom

Address:New Delhi, Delhi, 110044

I suraj kumar went to pulprahlad in 16/9/17 singla agency. There i met ash ashok and he gave me the full details and i came back to my house. Then on 17/9/17 the phone came to miss pooja, he asked the bike. I have said that my first two wheels are not giving the right price, so i have not taken any decision for this. Then pooja ji said that when you come to the showroom, i will give you the right price. Then i got the showroom i pahucha 5:30...
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M
Mahesh Vadranapu
from Bengaluru, Karnataka
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worst services

Address:Krishna, Andhra Pradesh, 520010

I have bought hero ismart vehicle recently... Even in the free services period they are billing like paid services. And also they are missing some bolts while refitting the vehicle... They are making some parts not working like speedometer nd other meters. While it is in working condition during the time we have given for servicing... If we ask for reason, they are saying that we are nor responsible for electrical items... Even we have given...
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T
Titti
from Visakhapatnam, Andhra Pradesh
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charging more money other than bill amount

Address:530011
Website:www.heromotocorp.com

My self madhu titti and i am using maestro vehicle number ap31cl 8048 and near my home one motor service center name siva sankar motors, visakhapatnam, ap. They are charging extra amount from the customer. Other than bill amount. I ask bill they didnt provide and i refused to pay money to servce center and i ask bill. I[censored] ask why should we pay. They will tell that tds charges u have to pay. So and i request you to take necessary action on...
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L
Likun Naik
from Puruliya, West Bengal
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I had given my veh. for sound rectification

Address:Cuttack, Odisha

Hi, i had owned a glamour. I found some sound coming from the engine i gave for check and rectify that sound they without the permission they changed my front brake cable and asking for chain and spoket change with the clutch cable change. After receiving the vech. The same sound coming. What is the reason of servicing in a dealer. Sunny motors, cuttack...
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