Oct 11, 2017
Updated by Monu Saroha Dear sir
From broken of my heart, i need to tell you that my faith on hero two wheelers has broken permanently when i use your one o[censored]r product splendor i smart 110.
I want my money back. I am very upset with your product.
I have splendor i smart 110 cc bike which i had purchased on 10th oct 2016 and only after riding of 14000 km the engine of the bike has concked off and your service team from gurgaon tooks 10 days to repair my bike as they have not sufficient spares to repair the same immediately.
After repair, the bike works only 500 km again to again the engine sound is very high and worst part is, the auto needs service specialist are saying that this is normal sound. I am sure it is not a normal sound.. I am riding on bike since 2002 and i knw very well what is normal sound and what is not.
You are going to loose goodwill of splendor name by creating this type of poor products.
I need my money back or want permanent solution as i am not so free person who stand always your service centre.
Need immediate action on this or i will take care of hero moto corp repo.
Need permanent solution immediately.
I hope this matter you will take seriously and do the needful urgently.
Hope no other things i need to write about your product splendor i smart 110
My two wheeler registration no is hr26cz9148 and my contact no is -[protected], name-monu kumar
Oct 11, 2017
Updated by Monu Saroha MAIN TAB TAK AUTO NEEDS SERVICE CENTRE SE BIKE NAHI LEKAR AAUNGA TAB TAK BIKE KI PROBLEM THIK NAHI HOTI.
REGISTRATION NO- HR26CZ9148
Some accessories i mentioned in my complaint like hemets (qty1 or 2), rear view mirror, crash guard etc.
I am attaching the decision for accessories to come free with two wheelers as under which is posted in "THE HINDU" News Paper and link are as under
http://www.thehindu.com/news/cities/Thiruvananthapuram/helmet-accessories-to-com...⇄
Helmet, accessories to come free with two-wheelers
THIRUVANANTHAPURAM:, MARCH 30, 2016 00:00 IST
UPDATED: MARCH 30, 2016 05:46 IST
Move to bring down number of accidents in State
In a bid to encourage motorcyclists to wear helmets and curb the number of accidents in the State, ISI-approved helmets are to be given free of cost to owners of two-wheelers at the time of delivery of vehicles from April 1.
Besides the helmet, front and rear number plate for displaying registration number, rear-view mirror, saree guard, crash guard and handle grip for pillion riders will be provided free of cost by vehicle manufacturers to owners.
A decision to this effect was taken at a meeting of motorcycle manufacturers convened by State Transport and Road Safety Commissioner Tomin J. Thachankary in the capital on Tuesday.
The vehicle manufacturers have been told not to charge two-wheeler owners for the accessories.
The Motor Vehicles Department had received complaints that the dealers were taking money even for providing number plates to the vehicles. The manufacturers have been told that their authority for sale in the State will be cancelled if the accessories were not provided free of cost.
The Transport Commissioner said the decision to provide ISI-approved helmets was taken in view of mounting fatalities involving two-wheeler riders in the State. Two-wheelers continue to trouble the police and the MVD with 20, 434 accidents taking place last year.
The highest number of 3, 762 accidents involving motorcyclists took place in the capital in 2015, according to the State Crime Records Bureau’s road accident statistics.
The vehicle manufacturers have been told that they cannot insist on motorcycle owners choosing a particular insurance firm.
The registered owners have the right to select the firm.
The MVD has also asked manufacturers to find a solution to deactivate Bluetooth facility on mobile phone while the motorcyclist possessing it is driving the vehicle.