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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
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110057

Hero MotoCorp reviews & complaints page 238

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J
Jazz Dhanota
from Jalandhar, Punjab
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changing of tyre while giving for service & ordinary behaviour of owner

Address:Hoshiarpur, Punjab, 144519

I gave the bike (Model 2016) for service to the branch in kot fatuhi where the behaviour of the employes are ordinary. I told them i will get my bike bike in tthe evening as m working in bank. So after getting my bike serviced from them wiyhin 3-4 days. It got punture. Then the mechanic said me that this tyre will not last long then couple of days its very old.

And then i was shoked as both front and back tyres are to much...
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Address:Angul, Odisha, 759145

I have purchased a hero mastro from parbati motors, angul, odisha with registration no. Od19k0328. After 1st free service on dtd.26.9.17, the battery is getting frequently drained. On dtd.4.9.17 the dealer have changed the battery once. But the same got again drained on dtd.6.9.17 without any running of the vehicle. Thoughi have already made complain to the dealer on 6.9.17, the same is not yet attended....
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A
alok1988
from Palia Kalan, Uttar Pradesh
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engine problem kit kit kit voice back one year

Address:Jaunpur, Uttar Pradesh, 222002

Dear sir /mam hero bike
Subject.. Engine problem in ismat 110 i don't want service i want final solution.

I have purchased hero bike ismart110 july 2016 bike no. Up 62 ba 2406 and facing lots of problem engine noise kit kit kit back one year.. I have complained more then 10 time and company always make formality just watch the bike and service the bike it's ok..
1. Three time kim chain change but same problembr...
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A
agarwalvivek902
from Churachandpur, Manipur
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unavailability of spare parts of maestro edge

Address:Patna, Bihar, 800020

Sir i have being a very loyal customer of hero for the past 15 years during which i have never faced difficulty in any situation regarding the service or the availability of spare parts of the vehicle.
On 8th of february, 2017 i purchased maestro edge for myself. The vehicle gives a pleasure experience while riding but i am very moved with the availability and durability of spare parts.
The right hand side part of the handle...
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N
Narayanan Soundrapandiyan
from Malappuram, Kerala
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service book and tool kit

Address:625601

Sir,
I have purchased in your company motor cycle hf delux
In tamilnadu theni district periyakulam annanya hero motor company. My vechile chassis no:mblha7159h9a00687 engine no:ha11emh9a00688. I am purchase in the date of 29/06/2017. But, still date not received the service book and tool kit and petorl tank cover. So, please requist the immediatle for the matrial.
Thanks
Regards
N. Soundrapandiyan
[protected]....
+1 photos
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S
Sarath Krishna
from Nalgonda, Telangana
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ignitor

Address:Kozhikode, Kerala, 673016
Website:Calicut town. Puthiyara road

My bike is ignator. My bike piston has been complaint. Then i give my bike to pg mobike showroom. Last month. That time they told me this bike parts is not available in there. They are order the parts. Now they told me crank also gone. I told them give me that crank i'll reconditioned it. Now they are told me engine gas kit is not available. They are skipping every day. Tomorrow, tomorrow'ri8 now 5 tomorrow has been gone. Wt will i do...
+1 photos
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A
asreddy27
from Hyderabad, Telangana
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hero duet

Address:560016

Hi,

We recently bought the Hero Duet. After first service engine seized. The reason they said oil leak. But when we gave for 1st service, we didn't see any issues. Its new vehicle and we bought 2 months before. From the first service onwards issue in the vehicle. But they are telling it will be resolved. Still issue is there.

Regards,
Shankar...
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A
ankammarao.M
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very bad servicing to my bike

Address:500072

I given my bike for 5th service at hyderabad shivaa automobiles, near nizampet signal, kukaypally. Even all my 5 services i never satisfy their work to my bike. Finally i am very much upset so raising the complaint on them. Please consider my complaint as highly important and warn them or close their contract.
My problems: breaks are not working properly, there is no pickup, not good wash.. Etc...
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V
vikrmaditya rajput
from Meerut, Uttar Pradesh
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maestro edge lx / problem in front left side soccer and some problem related to sound.

Address:Agra, Uttar Pradesh, 282010
Website:www.herofincorp.com

Dear sir/madam,
My maestro edge lx is in warranty. It has a problem related to soccer leakage and that's why it does not work properly. After 2nd service, i went 3 times at service center but they can't resolve problem upto now.

I also attach registration certificate.
Client name - nitin kumar
Contact no.- [protected]
Date of purchase - 26 march 2017

Dealer name and website - nitin...
+2 photos
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R
Rabi narayan sahu
from Beliator, West Bengal
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maestro engine chassis is not available in odisha (bhawanipatna) showroom

Address:Kalahandi, Odisha, 766001

After 4 days ago complete my complaint but Hero motorcrop no reply for this problem matter.i have thing formality mail send consumer complaints team. then no working against complain basis. consumer complaints web site & hero motocrop close it because not working properly your team.
ID: 1685339]

10 days before my problem is not solved you are responsible for this problem.

regards,
[protected]...
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A
asheshpadhy
from Siliguri, West Bengal
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leakage of engine oil continuously

Address:Ganjam, Odisha, 760010
Website:HERO GLAMOUR

Sir,
I have done the servicing in your authorised service centre at "kaleswar service center, brahmapur, distt-ganjam (Odisha)" on 05 sep 2017, mentioning engine oil leakage but it could not be rectified at abovementioned service centre. So your intervention is urgently required to rectify the fault of my hero glamour byke.
With regards.

Yours faithfully,
Ashesh kumar padhy
Basant vihar-3br...
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H
Harsh V Pandey
from Bengaluru, Karnataka
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duet / poor service from service centers

Address:560083
Website:www.heromotocorp.com

The service provided by service center is very poor, even after getting service one within a week i am not happy with the vehicle performance. I am very much disappointed with the after sales & service from hero moto corp. Service centre: sri sai ram motors, bannerghatta road, bangalore.
Engine is not so smooth as it should be like other company vehicles (Activa/access) etc.

Hero moto corp seems to be only focusing on...
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Address:East Godavari, Andhra Pradesh, 502032

I request the Hero Loving users, not to choose the HERO product. I personally love it all my dreams gone in #######. I have faced a chain kit issue at 11200 km, from here on the issues start comming. I have filed a complaint In three hero service centers 1. Venkanna hero service center in Bhel 2. Bheeramguda & 3. Hero Phoenix - Hitech city on bike vibration, they have changed 8 tires including front and back, the issue still not reresolved...
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A
Aabid Quadri
from Srinagar, Jammu and Kashmir
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super splendor

Starting problem in the morning with 35 kmpl average still exists after ist free service.1900 kms already run but still no improvement neither in starting nor in mileage.
I am very disappointed by hero moto corp and its service.
Bike purchased from j and k motors m a road srinagar and free service availed at its workshop.
On service very little mobile oil approx 50 ml was seen in the bike....
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D
Dinesh Dino
from Chennai, Tamil Nadu
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very worst customer dealing and services

Address:Tirunelveli, Tamil Nadu, 627011

I had visited the service centre two times but there was no proper response from your side. So please keep it up to make your business to higher level. I was fed up with your supervisor shenbagaraj who illeterated me in the show bothering the times. I'm an advocate and asked him to take my bike near the district court but he refused to do it and again yesterday i visited your show room to take my bike from home where my bike was struck up...
+1 photos
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S
siva1019
from Chennai, Tamil Nadu
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new hero maestro with major noise in the rear wheel and breakdown

Address:Chennai, Tamil Nadu
Website:Hero Motocorp

Had purchased hero maestro vehicle on end of jan & had taken delivery on 1st feb with noise around the rear wheel.
The dealer was southern hero, nandanam, chennai - 35. They rectified saying the belt was not tightened & it could be due to delivery handling & it would not re-surface. The noise came back in a week back.

During first service, the complaint was lodged, this was serviced & the noise was on the rear wheel....
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D
Dipak1984
from Sambalpur, Odisha
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delay in providing parts of karizma r

Address:North and Middle Andaman, Andaman and Nicobar Islands, 744205

An order for the parts of engine repairing of karizma r model is placed on akt automobile at port blair because of registering complaint email. They assure me the item has been despatched and soon in 7-10 days delivery will be made, as i asked to use courier service with extra charges. 20 days passed, spares are not received. Is this there courier service or regular service taking so long or their negligence. When will i be going to get my...
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J
Jayy Ds
from Kolkata, West Bengal
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my engine emits black smoke

Address:Khordha, Odisha, 751006

Hi
I am ajay das from bhubaneswar, purchased hero splendor pro bike on 17 mar 2017. My concern is that within 4 months the engine emits black smoke which is unexpected.
I request the hero moto corp service center at mancheswar is not taking good care of my bike as it has been under their supervision and hence they have to reslove this issue without making burden to my pocket with a single penny. And rediculous thing is that...
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R
Rabi narayan sahu
from Beliator, West Bengal
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maestro engine chassis is not available in odisha (bhawanipatna) showroom

Address:Kalahandi, Odisha, 766001
Website:[email protected]

Dear sir
Reference to our job card no.[protected]rjc[protected] of date[protected] for maestro model complain against accident case handover to showroom.
But after 28 days engine chassis no - mbljf32adfgl08447 (Part no.50100kzn900s) is not available at showroom. Please request send the part our showroom as soon as possible.

Regards,
Rabinarayan sahu
Mob - [protected]...
+3 photos
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W
Wahid Azmi
from Chunar, Uttar Pradesh
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hanging problem

Address:276405

Dear sir/mam meri bike chalte chale laharna / dagmagana shuru ho jati hai mai ne many time service me problem ko bataya per abhi tak sahi nahi hyui hai
Meri bike ki total service 2 huyi hai abhi mai 3rd karane ja raha hu 03/02/2017

Please cotact to dealer sir /mam ande help me

Jo 03/01/2017 ko j p autumobiles civil line bhujauti mau, uttar pradesh se nikal gai hai

Registraition number...
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