Hero MotoCorp Complaints & Reviews

I went to give my hero mastro edge for service (2nd service) at 3pm after my wife back from school duty. I was instructed by security guard to come tomorrow with even asking my reason of visit. When i asked for service eng or service coordinator he answered no one there than he said only one man there and he is busy in service... I went to the billing desk located in the ground level to approach for my service. He said, they will check and one man came down with angry face... And he replied that i am late to submit my vechile and he cannot take.. Also he said due to engine service camp and only one man power for service he asked me to come tomorrow and wait and take delivery with annoyed face and rejected voice. I was really treated like a beggar for service after buying this hero scooter.

Finally they have not taken a vehicle for service

Dear sir.

I have purchased my 2 wheel scooty from sri rajarajeshwari motors madikeri karnataka on 30/11/16 engine # jf33aafyl06832 & chassi # mbljf16etfyl03796 registration # ka 12 q 6321
When i had purchased this on 30/11/16 few of the item listed below was not given as part of the supply.
Indecter flaser
Pillion step
Wheel nut
Charger
Foot rust rubber
This showroom said this would get in weeks time after mutiplefollow up there is no response its been more than 10 months still the parts not supplied

Request you to take this on serious note & get this solved on priority
Rgs
Thejas
[protected]@gmail.com

Hero motorcycle
Cmd
Res
Sir/madem
I am not satisfied your agency my new bike hero hf delax engine leakage but not solutions hero company mittal atutomativ agency charkhi dadri district bhiwani
My bike running 1590 km
Bike agency charkhi dadri 440 km high attorthy avm mittal atutomativ agency charkhi main my bike 440 to 1590 km seven time agency main ja chukhi but not solutions hero company or mittal atutomativ agency my bike part change but leakage thik nhi kr pa rhi main harassment ho chuka hu mittal atutomativ agency charkhi dadri or hero company s
Hero company mre sath dokha kr rhi h or mre ko mari bike chamber change krne k bad bhi uska leakage thik nhi kr pa rhe one month ho gya hi koi solutions nhi kr main bhut baar high attorthy hero company s bhi bant kr chuka hu koi solutions nhi ho hai main ab court jane ki soch rha hu mere saath hero company or mittal atutomativ company dokha kr rhi main upfokgtya court ja rha hu
Hero company s persaan customer lalit kumar grewal [protected]

Sir i am a customer of your company i have hero glamour i3s, i purchase before 2 month. My problem is when i stand my bike under sunlight 10/15 min then starting problem occurred. I already show my bike to your dealer at the 1st servicing of my bike but they can't so please solve my problem.
Yours faithfully
Sadasiva pradhan
Mob no -[protected]

Dear sir,

I had purchased purchased hero splendour plus motorbike from m/s singla auto agencies, sector-58, noida on 16.08.2017 vide bill no.1071 dated 16.08.2017. At the time of purchase of the vehicle, the agency promised that i will be getting my goodlife card within three days from the date of purchase. After three days and thereafter i have made five visits to the agency at sector-58 but all i have got is promised and i am yet to receive my goodlife card even today. During the last visit they even told me that distribution of goodlife cards have been stopped although i have visited the website and it doesn't seem that this is the case.

In view of above facts, i would therefore, request you to kindly instruct the concerned agency to issue me my goodlife card as promised to me. It is very unbecoming for an agency of a reputed company like yours to behave in this way.

An early action in the matter is requested please.

Thanks & regards,

(Arun)
Mob. No.[protected]
Sector-53, gijhor village,
Noida-201 301 (U. P.)

I have hero ismart110 bike. When i went for my 3rd bike servicing to yadrav service center. I told them following problems to hero service executive.

1. More engine sound
2. Bike front mudguard is noisy.
3. Check the average point. (Consuming more fuel)
4. General checkup.

Following service he provide to me:

First of all i went for 3rd servicing. I have completed my 100 days and 4 days extra. With only 400 km's more than previous servicing. He told me "you have came late so 3 rd coupon is not valid for you". (What the hack.? I said him, on first servicing i was 10 days late? That was ok?). So he used my 4th service coupon from my owner manual book.

I ask him for my loss of this servicing so he simply answered its not my problem?

What i do for it? I need my this coupon and servicing back,

He made total serving of my bike within 20 mins.

1. More engine sound:

Ans : this defect is for all ismart bikes. Ohhh... That was awesome answer. If this was defect then that should have some resolutions.

2. Bike front mudguard is noisy.

He done for initial level but within an hour it start noising again. But now the headlight he disturbed. I saw it in night. Upper and lower lights range level upto 10-20 foots.

3. Check the average point
Ans : he said me, average point is ok. But now it is consuming more fuel than previous.

4. General checkup.

Checked horn and indicators that was ok previously.

I am very disappointed with this serving.

Please, revert the all changes made in this servings and return my service coupon.

Sir,

I have purchase ismart 110cc bike but bike engine are very bad service
Garg motors malakhera (Alwar) service center not certified for last three days, witout bike ihave big probleme so please help me.

Please help immediately if you not action my case, sorry i have stop ecs payment

My bike register no. Rj 02vs 1276

From
Sanjay singh
Mob. No. [protected]

Sir maine 45 din pehle hero splender ki bike purchese ki thi lekin ye bahut hi problem created kar rahi hai service center par dikhane par bhi problem door nahi ho pa rahi hai mai maintaly bahut pareshan hun bike raste mai hi band ho jati hai or bich bich mai jark bhi leti hai bike aik bar service bhi ho chuki hai uske bad bhi service center par mai do bar jane par bhi problem door nahi ho payi hai

I own a hero hf delux (Mh 13 cg 8871) and have done every servicing only in authorized hero service centers laxmi automobiles in solapur. It's unfortunate happened that i'm thoroughly dissatisfied with mileage which is being provided by above hero service centers.
Each time when i give my vehicle for service they just used to wash the vehicle and give it back to me. The mileage of the bike is on highway road only 55 kms without stop and incity its only 40-45. It is less than scooter every time i requested (From first service which done only within first month after purchase) about this problem but still after sixth servicing the problem is same condition. I had the horrible experience about this. Every time when i requested about low mileage. Even meet to owner. Two times we go with bottle test but no result. They make a foolish try like to make me satisfy.
Now it is over, look in the matter. I want result from you and make me satisfy about this.

Dear team,
I buddhi prakash purchased a hero splendor wide chesis no - mblha7179h4e00358 & engine no - ha10afh4e00312 dated on 30/08/2017 morning @ 7.30 from ghiya motors, banskho, jaipur (Sub dealer of akar motors)
I parked my vehicle inside the house under the sky.
Next day on 31/08/2017 i was cleaning my vehicle then i saw some scratch & defect on petrol tank.
I am staying in jaipur & went to akar motors workshop jaipur for repair or change the petrol tank under product warranty.
But situation is same.in workshop the mechanic rubbed the tank with some cream & cotton and send me without solve my problem. The spots are as it is.
I sudden called to hero helpline no - they filed my complaint & gave me ticket no[protected]. I got 2-3 calls from customer care but there is no solution.
I am so fade up with these unfair activities from hero side. Also not satisfied with the product & warranty related issue. I m not able to understand the warranty guideline which are provided by you for product.
Kindly solve my problem. Either repair it clearly or change the petrol tank.

Thanking you

Buddhi prakash
[protected]

Dear sir meri bike hf deluxe jiska gadi number up41z5822 hai or mai proper service center par hi regularly kara raha hu or meri bike me kafi time se engine noise proper ni hai or gadi me voice hi change hai or mai ye kai baar waha bata bhi chuka hu or kai baar usko thik ki gai but wo voice fir se aane lagti hai or abhi to bike ki ye pojesion hai ki gadi chalte chalte band ho jati hai or gadi me compressor bhi gool ho jata hai please help me contract no [protected]

Dear sir,

My self himanshi, i have bought a duet model scotty from rewari virendra automobile your authorised dealer but last 15 days my scooty front break damage & but when i have visit there they have told me we don't have spare parts so that i am unable to use my vehicle now i think that i have wrong decision while purchasing if your service is not good

I gave the bike (Model 2016) for service to the branch in kot fatuhi where the behaviour of the employes are ordinary. I told them i will get my bike bike in tthe evening as m working in bank. So after getting my bike serviced from them wiyhin 3-4 days. It got punture. Then the mechanic said me that this tyre will not last long then couple of days its very old.

And then i was shoked as both front and back tyres are to much differed. Then i goes to agency and complain to the owner he behaved very ordinary and doesnt lisyen to myu words instead of it he told me that my workers can stole petrol but they cant change the tyres. This is very disgusting. I was very much shocked listening this.

Then i heard various complaint about that agency from other people also. They called them "chor" thereafter i never went to them. This is very cheap thinking for a big company.

Address of the branch : kot fatuhi (144519)

I have purchased a hero mastro from parbati motors, angul, odisha with registration no. Od19k0328. After 1st free service on dtd.26.9.17, the battery is getting frequently drained. On dtd.4.9.17 the dealer have changed the battery once. But the same got again drained on dtd.6.9.17 without any running of the vehicle. Thoughi have already made complain to the dealer on 6.9.17, the same is not yet attended.

Dear sir /mam hero bike
Subject.. Engine problem in ismat 110 i don't want service i want final solution.

I have purchased hero bike ismart110 july 2016 bike no. Up 62 ba 2406 and facing lots of problem engine noise kit kit kit back one year.. I have complained more then 10 time and company always make formality just watch the bike and service the bike it's ok..
1. Three time kim chain change but same problem
2. Two time puch rod change but same problem
3. 10 time spring change hard and hard
4. And every month i change headlights clip always
Itself break without accident
5. Engine recing any time itself
6. Finally company changed the complete head set with kimchain push rod

. I requst the hero bike plz don't make fool comman man

आप अपनी इस थर्ड क्वालिटी की बाइक को मारकेट से वापस बुला ले और सभी को दूसरी बाइक दे ।।
आप के इंजीनियर कहते है सहर में सफल है और ग्राम में ही प्रॉब्लम है तो आप उसे शहर में सेल करे ।।। उपभोक्ता फोरम में इसी महीने क्लेम करूँगा अगर नही न्याय मिला तो
सूचना - मुझे अब सर्विस नही लेना आप की अब अपनी बाइक मीडिया के सामने रख कर जला दूंगा नेशनल न्यूज़ आप बन जाएंगे ।।।।

नाम -आलोक कुमार यादव
मो-[protected]

Sir i have being a very loyal customer of hero for the past 15 years during which i have never faced difficulty in any situation regarding the service or the availability of spare parts of the vehicle.
On 8th of february, 2017 i purchased maestro edge for myself. The vehicle gives a pleasure experience while riding but i am very moved with the availability and durability of spare parts.
The right hand side part of the handle where the light switch and the self start button is attached was broken and the part is not available in any of your genuine parts store or service center.
Kindly provide me the part so that i can use the power start button to switch on the vehicle.
Thank you.

Sir,
I have purchased in your company motor cycle hf delux
In tamilnadu theni district periyakulam annanya hero motor company. My vechile chassis no:mblha7159h9a00687 engine no:ha11emh9a00688. I am purchase in the date of 29/06/2017. But, still date not received the service book and tool kit and petorl tank cover. So, please requist the immediatle for the matrial.
Thanks
Regards
N. Soundrapandiyan
[protected].

My bike is ignator. My bike piston has been complaint. Then i give my bike to pg mobike showroom. Last month. That time they told me this bike parts is not available in there. They are order the parts. Now they told me crank also gone. I told them give me that crank i'll reconditioned it. Now they are told me engine gas kit is not available. They are skipping every day. Tomorrow, tomorrow'ri8 now 5 tomorrow has been gone. Wt will i do

Hi,

We recently bought the Hero Duet. After first service engine seized. The reason they said oil leak. But when we gave for 1st service, we didn't see any issues. Its new vehicle and we bought 2 months before. From the first service onwards issue in the vehicle. But they are telling it will be resolved. Still issue is there.

Regards,
Shankar

I given my bike for 5th service at hyderabad shivaa automobiles, near nizampet signal, kukaypally. Even all my 5 services i never satisfy their work to my bike. Finally i am very much upset so raising the complaint on them. Please consider my complaint as highly important and warn them or close their contract.
My problems: breaks are not working properly, there is no pickup, not good wash.. Etc