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Hero MotoCorp Complaints & Reviews

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Last updated Feb 5, 2024
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Hero MotoCorp Phone Numbers

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+91 11 2614 4121
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Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 239

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Address:462016

I have purchased hero pleasure 2 weeks back and the reason i choose pleasure because of light weight.
Manager mentioned that in the accessories front cover will be there.
But now they are saying that it is not included.
Also while installing the accessories after 1 day only nuts were coming out and the manager behavior was very rude and he does not posses good knowledge about the product too.
Request you to please...
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L
Lucky Rathor
from Noida, Uttar Pradesh
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bought vehicle two months back n not working properly

Address:Chandigarh, Punjab, 140307

I have bought a bike before 2 months for my livelihood and for my family. Sence i am working with the uber and trying to earn to fulfill my family requerment threw this vehicle only and now am jobless sence last 2 day and it is not working properly sence i was purchase and first service i have to repay my loan installment as well as to earn for family requirements but due to problem in your new vehicle am not abel to run my daily life in...
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Shashikant joshi
from Jaipur, Rajasthan
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regarding my maestro chamber leak

Address:Gurgaon, Haryana

Dear sir,
This is in regards to my maestro as i have purchase this vehicle in 2015 from surya motors jaipur (Raj.), and i have undergone one service in the month of may 2017 that time also my chamber was in leaking condition and they charged me for the entire service but did not repair that, today also i have given my vehicle to surya motors jaipur for repairing the same and they are charging for the same as chamber is such a part...
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Vishnu Thorat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting millage as per company commitment

Address:411033

Hero i Smart giving very poor millage. not giving more than 55/ ltr millage. all free servicing are completed. Every time i told to dealer but no response from there side.
Bike giving mileage issue, giving only 55 per litter killo meter mileage and company mileage is 102 KM per litter. Also your distributor is not giving proper response on same.
Also issue engine is over heating, nose in gear box & chain box, automatically off....
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Amiya Abhash
from Ramnagar, Uttar Pradesh
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continuous harassment by not giving my bike at the required time

Address:Varanasi, Uttar Pradesh, 221005

I submitted my bike ignitor jh10ak3359 to us agarwal hero workshop in sigra, varanasi under accidental damage. I was supposed to get my bike by 26 july 2017 (After atleast 20 days from submission) but upon call they informed that bike was not ready. I messaged the person looking after accccidental mr. Rahul several times on watsapp and on call but with no reply on when i will receive the bike. Finally i went withn my friend on 10th aug to...
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vikashp1987
from Mumbai, Maharashtra
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customer is charged for courier, when we buy spare parts

Address:Tiruvallur, Tamil Nadu, 602025

Iam vikash from chennai, iam doing service in sarathy bikes which is located at thiruvallur, who is authorized dealer for hero.

Recently i faced a issue, that am forced to pay for courier charge.

Iam using achiever bike, and i asked them to replace tail part. For this, they charged me for courier.
Does this really meaningful? I want you to take severe action against them.

Owner :- rameshbr...
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S
Shashi Pavel
from Jammu, Jammu and Kashmir
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very poor quality product and service

Address:180007

I regret the decision of buying splendour plus 3 months back. I noticed oil stain marks on the floor below the side stand and ignored them as they might be of petrol marks through drain pipe overflow. After a week or two i went to jainco automobiles for a check up but the works manager was very curt and told me to bring the bike at 9 a. M. Only for any troubleshooting. He didn't even had the courtesy to inspect the problem. Annoyed with their...
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P
Parchaasunil
from Panipat, Haryana
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motorcycle

Address:110091

Hi

I have brought splendor ismart, on dated 02 jun-2017, dealer name : sunil moters, nuh gurgaon, horse power 100 chassis no mblha12acghh03183, engiune no ha12emghh03015. Registration no : hr30r 9790
Unfortunetly i have been facing issue with this bike, it is not working, it got chesed itself. We have faith on hero's prodect but as i have faced the issue with new bike. So therefore i am asking to look into it and resolve...
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G
Gangadhar Sahoo
from Delhi, Delhi
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delay in service

Address:768202

Dear sir,
I had given my scooty maestro edge vx having number od23d 6661 at the local hero showroom vijaylaxmi hero, jharsuguda, odisha, india on 13/08/2017. But they do not delivered my vehicle till date.
They are replaying me that we will give you soon on daily basis which is very sadful matter.
So please do the needful at the earliest.

Regards,
Gangadhar sahoo
[protected]...
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U
U AND R ENGINEERING U AND R ENGINEERING PVT LTD
from Coimbatore, Tamil Nadu
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tn 37 ct 4898 (engine no. ha11emh9b03518) hf deluxe new veh. complaint.

Website:[email protected]

Invoice no. 10139bh17s271 dt. 21.08.2017
Hero hf deluxe took delivery on 23.08.2017
Dealer : gem motors, coimbatore - 641045, tamil nadu

Customer : u and r engineering p. Ltd., coimbatore - 14

Complaint : engine is not getting started, if started - getting off within 5-10 seconds, not running smoothly.

It is 1 week more, dealer refused to replace new one, no more response by last...
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S
Singh Kaushlendra Koushal
from Delhi, Delhi
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pick up problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:[email protected]

Rispected sir,

Sir i will purchase a hero gelmar on dated 10_04_2017. This vehicle is totally faulty i will purchase this vehicle on cash price 66700/- rs. Bt i think my money is loss on this purchasing a product, more hero gelmar are faulty. My bike is not pick up &kaluch plet not proper working?. This problem created from last 1 month, bt i am not cool down.
So plz action on my problem imidately or replace this vehicle,...
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A
AKSHAY RAIBOLE
from Ahmedabad, Gujarat
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hero duet totally faulty bike

Address:Gurgaon, Haryana
Website:[email protected]

Rispected sir,

Sir i will purchase a hero duet scooter on dated 4-2-2016. This vehicle is totally faulty i will purchase this vehicle on cash price 65550/- rs. Bt i think my money is loss on this purchasing a product, more duet scooters are faulty. My father accident on this vehicle 2 times, who risponsible for this?. This problem created from last 6 month, bt i am cool down.
So plz action on my problem imidately...
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P
Pranjal Sharma 2607
from Jaipur, Rajasthan
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for my hero duet two wheeler

Address:Jaipur, Rajasthan, 302001
Website:heromotocorp

My self pranjal sharma from jaipur, i purchased a hero duet color ggm from akar motors in jaipur on 27/07/16, invoice no.[protected]sinv[protected]
After second service my duet make some problems like engine puts oil, crane issues make terrible sound and some technical issues which i don't understand.
After that i handover my vehicle to akar automobile park service centre on[protected] at sodala, they promised me to handover my...
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M
Mukeshladoo
from Etawah, Uttar Pradesh
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mileage problem

Address:Chandauli, Uttar Pradesh, 232101

I bought hero splendor on diwali 2016. My hero super splendor not giving sufficient mileage. Only available average 33 -36 per litre. I have 3 times seviced from service center. So not solved my problem.
Model : hero super splendor
Registration no :up 67 r 3023
I have service in avtar hero mughalsari for 3 times. But not solved the average issues.

Your website shoes 87kmp miage but i am getting 33kmp to...
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C
Chandrachoodamani
from Udupi, Karnataka
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hero maestro edge

Address:682026

My maestro edge has done 7000kms, 9 months. Ms & s motors, cochin, kerala. Has stopped while running my times. Last time, service center had to take it from road. Again stopped yesterday and worst is today it lost out acceleration for few seconds while climbing over bridge. Seems like some issue with fuel supply. Take to serice center twice with same problem, but still persist. Next service due in september. Eng. No. Jf33aag4k12277. Last...
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E
Er Lakshya Jangid
from Patna, Bihar
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maestro edge engine noise

Address:Jaipur, Rajasthan, 302019
Website:Facebook

From since i purchased the vehicle it almost 1.5 years still the service center not recognize the engine noise still they say its normal but according to me its not normal the vibration while we accelerate was very high and the front side mask noise was too irritating thats also didnt resolved by service center i services my vehicle with proper schedule by company maintenance schedule. Kindly give your prior intimation to this case...
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R
Ranu Lal Sharma
from Jodhpur, Rajasthan
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hero duet

I had purchased a hero duet in april 2017 from your dealer shubham motors jaipur the scooter chassis no. Mbljf16esggc19120engine no. Jf33aaggc25554. It skid twice on road, i got injuries at both the times-fractures. The service centre shubham automobiles is not providing proper services. When i visited for service the staff refused to attend either on ground of days or kms. Today they said we will do 6th service only because all other coupons...
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Veerappa Nelligudde
from Morjim, Goa
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mileage problem and service

Address:Raigad, Maharashtra, 402107

My hero duet scooter not giving sufficient milage. Only available average 25, 33, 35 per litre. I have 3 times seviced from service center. So not solved my problem.
Model : hero duet
Registration no : mh06 br 7573.
I have service in hm motors panvel for 3 times. But not solved the average issues.
After serviced another hm motors service center in alibaag. Service engineer said "now available 40 to 45 kilometers".br...
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dkjainindore
from Mandleshwar, Madhya Pradesh
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lapse my 3rd free service & poor customer care by the dealer

Address:Indore, Madhya Pradesh, 452018

I purchase a new hero pleasure on 11/09/2016. I have to drive only 1997 km. I received a call from the dealer m/s. Patwa abhikaran pvt. Limited, jaora compound, in front of my hospital, indore; on 28/07/2017 regarding its 3rd service. She mentioned that, 3rd service is due; accordingly i have taken my vehicle on 31st july 2017 on the service centre. But on service centre the in charge informed me that my 3rd due service time has been expired...
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from Chipurupalle, Andhra Pradesh
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hero passion pro mileage is 38 kmp

Address:Hyderabad, Andhra Pradesh, 500053

Sir,

I bought hero passion pro bike in the month of december 2017.

Your website shoes 87kmp miage but i am getting 36kmp to 40kmp milage. And bike pick up also worst. After 4 services also i am getting same.

I don't no why heto make this kind of bikes and why they saying 87kmp.

My personal trust is finish from hero and one more suggestion i m giving to all never ever buy hero bike's....
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