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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 242

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D
Dev Dhabhai
from Lucknow, Uttar Pradesh
Aug 15, 2017
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Address: Udaipur, Rajasthan, 313001

Sir i have my scooty at royal motors udaipur in july month because front side some parts broken.
I given scooty for insurance claim. They given be my scooty back in 14 August, 2017 month
staff is very careless they have not checked properly.
Even they have not screwed a single screw.pls take this matter seriously because vehicle not checked properly and given to customer.can be very dangerous. It can make any accidents.or incidents
+2 photos
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    A
    Akshey Kumar
    from Mumbai, Maharashtra
    Aug 14, 2017
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    Address: New Delhi, Delhi, 110088

    I had purchased hero passion x-pro (Dl8sam7136) from oswal motors, g. T. Karnal road delhi. Since purchase i was facing the problem in my bike i. E noise from chain set. At every service i had notes this complaint of nosie. Every time they just tighten it and gave it to me. Now when i recently got serviced of my bike i. E on 13.08.2017 the giave me feedback that chain set needs replacement but it is out of stock now. Moreover when i spke to manager that i am conistently complainting about this problem, nobody had taken it seriously, now when my bike is out of waranty you rare saying to get this replaced on chargeable basis.

    I want to know why i will pay the amount for the fault whihc is from day one of purchasing the vehicle
    Hero MotoCorp customer support has been notified about the posted complaint.
    Aug 18, 2017
    Updated by Akshey Kumar
    No reply received till date, I am travelling on risk. If something gets wrong or I stuck in middle of road who will be responsible.
    I purchase a bike at 4/8/2017 then after one day i feel something is wrong in my bike wheel then i goes to the showroom 2-3 time but the owner don't take me serious and no service provide me so help me to change my biek wheel.
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      M
      Mohammed Mohsin Maqbool
      from Visakhapatnam, Andhra Pradesh
      Aug 13, 2017
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      Address: 500005

      Dear sir

      Thia ayesha siddiqua w/o mohd mohsin maabool i was bought passion pro i3s bike[protected] before 500km ibgot pinit pro i was given back show room they will charge me rs 900 they reapir and give back to me three day before today again engine sound will come what i have to do

      So please kindly help me to provide same as soon as possible

      Thanking you
      Ayesha siddiqua
      Hero MotoCorp customer support has been notified about the posted complaint.
      Aug 13, 2017
      Updated by Mohammed Mohsin Maqbool
      Dear sir

      Thia ayesha siddiqua w/o mohd mohsin maabool i was bought passion pro i3s bike[protected] before 500km ibgot pinit pro i was given back show room they will charge me Rs 900 they reapir and give back to me three day before today again engine sound will come what i have to do

      so please kindly help me to provide same as soon as possible

      Thanking you
      Ayesha siddiqua
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        C
        chaubeypooja
        from Mumbai, Maharashtra
        Aug 13, 2017
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        Address: Thane, Maharashtra, 421301

        Dear Sir
        Dr. Brijmohan Lall Munjal
        Please help i request you to please help . as now i am fred up with the service centre and retailer . they are no able to help with thye issues. the mestro edge which i have buied is with my hard earn money . i have complaint in service centre but they are not able to help . it has been one year now . from the first day it self it has problems and even the reatiler was not exchanging saying it will be fine as it is new . and after passing he was not ready to exchnge plaese help
        waiting for your positive revert .
        Please help sir Exchange please help.
        Hero MotoCorp customer support has been notified about the posted complaint.
        Accidentle complaint
        satyapal gupta s/o amar chandra gupta
        contact no.. [protected]
        address .. mehdawal chaouraha khalilabad azad chouk
        dist sant kabir nagar 272175
        bike no.. up58 7563

        wastage of money - Comment #2820415 - Image #0
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          S
          sharmagaurav982
          from New Delhi, Delhi
          Aug 12, 2017
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          Address: New Delhi, Delhi, 110084

          Hello hero team,

          I am writing this email to make you aware about the issue i am facing while driving my scooty and also not happy with the services provided me by "oswal hero burari".

          The day i have purchased engine is sounding heavy and speed of my scooty get automated blocked after 80.

          I have gone through all services from "oswal hero burari" but not satisfied with the services provided to me and the behavior of the employees is not upto mark and they are not considering my problem on serious mode due to which facing lots of issues and complaining again and again with the vendor but they are not considering the problem.

          Also, ticket has been closed without my confirmation and resolving the issue request you to please provide appropriate training to the employees whom you give your dealership.

          I am totally dissatisfied with the services provided to me. Kindly look into my issue on priority and highly importance basis.

          Thank you
          Hero MotoCorp customer support has been notified about the posted complaint.
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            P
            Pratishtha Arya
            from Atraulia, Uttar Pradesh
            Aug 11, 2017
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            Address: Raebareli, Uttar Pradesh, 229001

            Sir/Mam
            My name is Kumar ayush and I am from raebareli u.p my friend is willing to buy a bike so we went to the NARESH HERO showroom to take quotation of the bike I all was fine but for RTO registration they are charging 500 as convenience fee and when I asked will they provide me the bill of all the things including invoice, insurance, accessories bill, RTO fee they said they will not provide individual bills and when I asked why they will not provide bills they said they are not answerable to me and I am not only the one who is taking the bike so plzz look into this matter I am attaching the pic of quotation
            +1 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            My bike karizma r having a average issue so the machanic told me Carburator problem. But after 2 days later this problem does not clear infact they won't open the Carburator to clean. Rpm meter also not cheked. I gave 500 rs for free. I am so disappointed with them.
            My name is Md Arfin Ali, I have passion pro DL3SCY3133. I am continue taking services from Pioneer Enterprises saheen bagh jamia nagar New Delhi and really I am very disappointed from his services he always charge so many expenses and when you take your ride its feel like all problem is as it is same.
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              1
              1133amit
              from Hojai, Assam
              Aug 11, 2017
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              Address: Gaya, Bihar, 823001

              My self gautam kumar tekari road near pnb bank
              Mai hero glamour bike 125 cc ka kharida hu jiska bike no br02ae-9964 hai mai bike ko 2 time servicing karwaya hu isme mai bike se related sare problem batya phir bhi sahi nahi kiya gaya hai
              There are lot's of problem in a bike such as, starting problem, horn problem lock problem milage problem is problem ko agar solve nahi kiya gaya to mai consumer form mai case karuga, ata upse binti hai ki is problem ko solve karne ka kirpa kare
              My contact no.[protected], [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              I m driving my new bike meastro edge than suddenly my bike stop and not start after long try than I contact one service man that man told me that bike 's compressor not working and that man put oil in compressor than only my bike started... my question is that I purchase my bike 6 month ago than why this problem face in new bike?
              Dear sir, we purchase Hero new splendor Pro.There is major problem about lock sound issues, getting parts loose while running, even servicing.indly look into the matter.Contact me on [protected]

              starting problem, horn problem lock problem mileage problem - Comment #2816345 - Image #0
              starting problem, horn problem lock problem mileage problem - Comment #2816345 - Image #1
              We have purchased splendor smart 110
              In Guntur Gotham after 3 months the self switch plug is not working we have given to show room they are not responding please look over to clear my problem.

              starting problem, horn problem lock problem mileage problem - Comment #2816370 - Image #0
              starting problem, horn problem lock problem mileage problem - Comment #2816370 - Image #1
              Dear sir
              i fredup with your services and products alsow i purchese bike july 2016 hero i smart110cc after one month given engiune problem i went service center for 21 times some times they change parts but still problem is same till today vehicle is not working and he dead
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                D
                Divyeshkathiriya
                Aug 10, 2017
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                Address: Gandhinagar, Gujarat

                I have purchased Hero Duet scooter on 30/03/2017 from Nanda Hero Gandhigar. After 5 months passed but they are not giving my documents for RTO registration and asking for extra charge as delayed fee demanding as part of RTO process. However, I have given additional 1800 Rs. and still agent has handed over the document to Nanda automobiles and still they have not sent the document to RTO office and thus violating government rules of passing the vehicle in time. I have visited the showroom number f time and even police station but no resolution yet.
                Hero MotoCorp customer support has been notified about the posted complaint.
                Always stupid hero customer service and also customer dealings not good. Very worst service, registration delay most problem register delay. Still hero moto Corp haven't take any action...
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                  B
                  Bhupendra Kumar Mourya
                  from Dehra Dun, Uttarakhand
                  Aug 10, 2017
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                  Address: Kanshi Ram Nagar, Uttar Pradesh

                  Dear Sir
                  My bike splendra I smart 110, jiska no.UP87J1544, sir iski 2 service timely ho chuki he but 3rd service par service book nahi mil rahi he. To kya without service book service nahi hogi. Kya bike ki warranty khatam ho jati he.service book ka Jo charge lage dene ko tayar hu. Phir bhi Book nahi bna rahe he. Bharat agency Kasganj UP
                  Regards
                  Bhupendra Kumar
                  Kasganj UP
                  [protected]
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    S
                    sanjeeev sarda
                    from Mumbai, Maharashtra
                    Aug 10, 2017
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                    Address: Burhanpur, Madhya Pradesh, 450331

                    Inspite of regular complain at the workshop and mailing to your Bhopal division it seems all have gone deaf and dumb. I have an issue regarding starting problem and the technician has a brilliant idea saying use kick start instead of self starter.
                    Only on selling they sound so sweet and once done there sweetness becomes sour. The customer care department seems to be on a paid holiday as they don't even care to respond to complains and queries of their customer.
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Very bad experience in scooty service in Hero Agency, Narwana(jind), HARYANA...
                    NO goods for my scoory
                    Like Oil Geej, Speed meter wire, service oil very bad quality, ...

                    hf deluxe purchased 5 months ago - Comment #2814756 - Image #0
                    Sir
                    I m going hero service center royal moter panchwati udaipur not attending me any staff and staff will come in actual duty time and i m ask any one personal help but all person talk m asif bhai will not come so this problem not solve one person Call asif but she talk he is home come half hour
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                      A
                      Ajij Shaikh
                      from Mumbai, Maharashtra
                      Aug 8, 2017
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                      Address: 410206
                      Website: Googel

                      दीर सर हआम आम आदमी एसलें हिरो चुज करते हे कि ओ बहोत ही बहरो से मंद प्रॉडक्ट हे लेकींन अब
                      गाडी पहले जेसी मजबूत नही हे मरि 2004 कि passion plus अब तक रास्तेइंग नही हू मगर 03/01/2017 कि मेरी नइ गाडी राष्टिंग हो रही हे
                      H.M. MOTERS PANVEL, NAVE MUMBAI
                      के ऍडवायजर कखते कि मीटर का सेन्सर गया हे ओ वॉरंटी मे नाहि होगा मीटर का काटा वाबल करता हे आगर 7 थ महीने मे गाडी काम नी कालने लगी तो 10 साल केसे चलेगी सीर्फ 7200 की, लो. मीटर पे
                      Hero MotoCorp customer support has been notified about the posted complaint.
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                        J
                        Jayantilal vala
                        from Ahmedabad, Gujarat
                        Aug 8, 2017
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                        Address: 362015

                        Dear sir i purchased hero honda bike in the year 2008 from junagadh jagdish motor store i had visit so many time yr service centre for failer of speedometer verum but till no any positie response received from yr store, i humbly request to resolve my problem at the earliest please i spent more 2000 ripper but till no solution come from jayantilal valjibhai vala junagadh mobile no [protected]
                        +1 photos
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                          S
                          Sapient Sushant Asha
                          from Hojai, Assam
                          Aug 8, 2017
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                          Address: Purnia, Bihar, 854301

                          Today i received my bike after service. I had problem with ruding, speed meter wire nd others. Even after service of my bike same priblem is still there. I m not satisfied with bike service nd usha hero mechenic. I consult with manager but they also not gave satisfied answer. I have 3 hero bike with same name nd no. Serive quality is too poor in usha hero purnea. Either improve or close the center.

                          Name - sushant kumar
                          [protected]
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear sir yr autho. Dealer service is very poor R.L. Motors Jaipur raj. My veh.no RJ14QS6903

                          Thanks

                          Your

                          Vikas Sharma

                          Mob.no [protected]
                          bad service
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                            G
                            glennberry
                            from Mumbai, Maharashtra
                            Aug 7, 2017
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                            Address: Mumbai City, Maharashtra

                            Hello there,
                            I'm owning mestro edge vx
                            At the 1st service everything was fine.
                            On the 2nd service they spoiled it up, engin started making noise, vibration, booth lamp was disconnected..
                            When i asked the reason why is these all problem accured after servicing, they said it is normal it happens, but what about the booth lamp, they say it will drain the battery quickly, if so then why did company have even installed it..

                            The company has time to give reminder calls for servicing but not for customers feedback to check our satisfactory with the product..

                            I should have opted for brand like yahama & honda..

                            I beleive this will my first and the last product purchased from the hero motocorp..
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              K
                              from Indore, Madhya Pradesh
                              Aug 7, 2017
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                              Address: Bhopal, Madhya Pradesh, 462001

                              My bike is not giving setified avreg i comaint for the same multiple time and your team committed issue has been resolved but still issue not resolved yet
                              And my bike hero splender plus is giving 40 to 45 km/ liter avreg to me. This is very big issue and i am getting finencial loss also. So please check and revert to me on my id - [protected]@gmail.com and number - [protected]
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Aug 03, 2017
                              Bharat Salvi's response
                              Hero motocorp is Verry bed company
                              I own new passion bike, purchase date 12.7.2017 abhi tak meri bike ka registration nhi hua h aur Na hi number plet lagai h
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                                S
                                Sunny Ghule
                                from Pune, Maharashtra
                                Aug 7, 2017
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                                Address: Pune, Maharashtra, 412207

                                Mera compalent number[protected] mainane moka autorisers khandve nagar pune 412 207 se liya he. Mera hero hf-deluxe ko liye 05 months bhi nahi hui hai time par service bhi karwa li hai liken mera bike ke scoter-handel - chassis me problem hai company wale thik nahi kar rahe jab ki 5 years ki warranty late hai i am not satisfied to your work please check my email and work do it my bike please help me contact no.[protected] sanjay ghule please help me...
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  S
                                  sachin8907
                                  Aug 6, 2017
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                                  Address: 121101

                                  I was purchase a splender bike in september 2017 to sehgal hero agency, faridabad. But my bike not run accurate in a line and countinously bubling my bike. It is very dangerous for rider. I inform to service incharge after that my bike tire change cut mazor problem not solved, i request to you please my bike problem. What i do in this situation. Please suggest.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Aug 06, 2017
                                  Updated by sachin8907
                                  my mobile no.[protected]
                                  Plz release bunk bs4 bike in market
                                  We r early waiting that
                                  Plz release that bike at KADAPA DISTRICT
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                                    A
                                    Atul Gadoya
                                    from Sinor, Gujarat
                                    Aug 6, 2017
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                                    Dear team,
                                    I have purchase a new i smart bike in april 2016 but from 1st day i am facing mileage problem with this bike it giving only 42 to 48 km/liter average this is very poor i had sent my bike so many times to authorized service center vimco automobile's bharuch gujarat. But my problem is still no resolved.
                                    Details if my bike is as below
                                    Engine no. Ha12emghb06269
                                    Chassis no. Mblha12cghb06223
                                    Date of purchase 01/04/2016
                                    Rto no. Gj-16 br 6492
                                    Sr. No.577568
                                    Dealer name: vimco automobile's
                                    Bharuch
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Yesterday 31july 2017 I went to hero Honda showroom I asked to buy glammar bike dealers sad that they won't give without accessories and I asked bike only and I asked to give Bill for acesories which is offering 2700 and they said that they won't give Bill and I changed decision to buy Honda shine due to this issue
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                                      B
                                      Bun Tu As Wal
                                      from Bareilly, Uttar Pradesh
                                      Aug 5, 2017
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                                      Address: 110047

                                      Sir my vehical no. Dl 3s dl 8823 owner deepak singh, few month ago my bike accident. Some parts of my bike broken & replace according to service centre manager... But service is not done perfectly. A part of bike is carrier damaged but not replaced by service center. & amout already take on bill... I faced this problem around 1 month... Take decision urgently... And solve my problem
                                      Hero MotoCorp customer support has been notified about the posted complaint.
                                      सर्, आपके यहा बिठाये गए सेल्स प्रतिनिधि द्वारा, कस्टमर की emi, उसके पास आने के बाद भी जमा नही करवाता है cullection वाले पूरे महीने परेशान रहता ही प्लीज कोई निष्कर्ष निकालें,
                                      My byic oil remove in more quantity and this byic buy in October 2016
                                      So please my solution kre
                                      Thanks
                                      I am government employees. So I am Big problem
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                                        T
                                        Tirupataiah
                                        from Delhi, Delhi
                                        Aug 4, 2017
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                                        Address: 500029

                                        Der sir, i purchased a glamour bike (Bs-3) on 29th of march 2017 without any discount/offers but showroom concern person still not clear my documents like temp. Registration and other related documents. Here i gave the showroom details and my personal details. Please do the needful. M/s. Venkateshwara motors, narayanaguda, hyderabad. My self n. Tirupataiah at [protected]. I need refund or exchange my vehicle to bs-4 model.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
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