Hero MotoCorp Complaints & Reviews

Dear sir, 17/8/2017

This is to inform you that, i surojit bhowmick is an artist sculptor residing at 1/6 ananta deb mukherjee lane shibpur howrah - 711102 (West bengal), have purchased from amit motor cycle (P) ltd a new hero achiever red colour, chassis - no. Mblkc10etggj02976. Engine no. Kc10efggj02998 service book no.62785. Registration no. Wb12 an 7536 dated on 7/10/2016.
I have lost my service book just after 3 service done on 16/6/2017, next service on 24/9/2017. Several times i went away at amit motor showroom &as well as service center also for new book, no one help me since one month but service center stuff very rude behave with me told that, may service book padhya karunga keya???
So, i would therefore requesting you please arrange the same said book
For next 3 service. I will pay for this.

Thanking you, yours faithfully,
Surojit bhowmick (Artist)

Dear i priyanshu tripathi purchasing a bike (Extreme) from bright motors, where duplicate side mirror received from bright motors.

My new concert is my bike was damge on december'16. I need a part (Vigor and front mid gaurd) but today is 17 aug 2017. Where i don't find a part. I also visit a next dealer which is registered is singh auto. When i don't get properly response then i call to hero motor corp. Where he give me shankti auto number [protected] where representative inform me kindly mail me on [protected]@gmail.com. I am mail him 11th aug'2017 but he still not respond me. So kindly look into this matter.

Dear sir.
Im shrikant, i had purchased hf deluxe bike. My friends also bought 6 bikes at a time. We are happy with bike performance but matter is the stop light always getting loose and making noise.then we noticed that this froblem is common factor in your company deluxe bikes.so why don't you solving this froblem.you must Attention this froblem and solve it in your future production.

Thank you.

Sir i have my scooty at royal motors udaipur in july month because front side some parts broken.
I given scooty for insurance claim. They given be my scooty back in 14 August, 2017 month
staff is very careless they have not checked properly.
Even they have not screwed a single screw.pls take this matter seriously because vehicle not checked properly and given to customer.can be very dangerous. It can make any accidents.or incidents

I had purchased hero passion x-pro (Dl8sam7136) from oswal motors, g. T. Karnal road delhi. Since purchase i was facing the problem in my bike i. E noise from chain set. At every service i had notes this complaint of nosie. Every time they just tighten it and gave it to me. Now when i recently got serviced of my bike i. E on 13.08.2017 the giave me feedback that chain set needs replacement but it is out of stock now. Moreover when i spke to manager that i am conistently complainting about this problem, nobody had taken it seriously, now when my bike is out of waranty you rare saying to get this replaced on chargeable basis.

I want to know why i will pay the amount for the fault whihc is from day one of purchasing the vehicle

Dear sir

Thia ayesha siddiqua w/o mohd mohsin maabool i was bought passion pro i3s bike[protected] before 500km ibgot pinit pro i was given back show room they will charge me rs 900 they reapir and give back to me three day before today again engine sound will come what i have to do

So please kindly help me to provide same as soon as possible

Thanking you
Ayesha siddiqua

Dear Sir
Dr. Brijmohan Lall Munjal
Please help i request you to please help . as now i am fred up with the service centre and retailer . they are no able to help with thye issues. the mestro edge which i have buied is with my hard earn money . i have complaint in service centre but they are not able to help . it has been one year now . from the first day it self it has problems and even the reatiler was not exchanging saying it will be fine as it is new . and after passing he was not ready to exchnge plaese help
waiting for your positive revert .
Please help sir Exchange please help.

Hello hero team,

I am writing this email to make you aware about the issue i am facing while driving my scooty and also not happy with the services provided me by "oswal hero burari".

The day i have purchased engine is sounding heavy and speed of my scooty get automated blocked after 80.

I have gone through all services from "oswal hero burari" but not satisfied with the services provided to me and the behavior of the employees is not upto mark and they are not considering my problem on serious mode due to which facing lots of issues and complaining again and again with the vendor but they are not considering the problem.

Also, ticket has been closed without my confirmation and resolving the issue request you to please provide appropriate training to the employees whom you give your dealership.

I am totally dissatisfied with the services provided to me. Kindly look into my issue on priority and highly importance basis.

Thank you

Sir/Mam
My name is Kumar ayush and I am from raebareli u.p my friend is willing to buy a bike so we went to the NARESH HERO showroom to take quotation of the bike I all was fine but for RTO registration they are charging 500 as convenience fee and when I asked will they provide me the bill of all the things including invoice, insurance, accessories bill, RTO fee they said they will not provide individual bills and when I asked why they will not provide bills they said they are not answerable to me and I am not only the one who is taking the bike so plzz look into this matter I am attaching the pic of quotation

My self gautam kumar tekari road near pnb bank
Mai hero glamour bike 125 cc ka kharida hu jiska bike no br02ae-9964 hai mai bike ko 2 time servicing karwaya hu isme mai bike se related sare problem batya phir bhi sahi nahi kiya gaya hai
There are lot's of problem in a bike such as, starting problem, horn problem lock problem milage problem is problem ko agar solve nahi kiya gaya to mai consumer form mai case karuga, ata upse binti hai ki is problem ko solve karne ka kirpa kare
My contact no.[protected], [protected]

I have purchased Hero Duet scooter on 30/03/2017 from Nanda Hero Gandhigar. After 5 months passed but they are not giving my documents for RTO registration and asking for extra charge as delayed fee demanding as part of RTO process. However, I have given additional 1800 Rs. and still agent has handed over the document to Nanda automobiles and still they have not sent the document to RTO office and thus violating government rules of passing the vehicle in time. I have visited the showroom number f time and even police station but no resolution yet.

Dear Sir
My bike splendra I smart 110, jiska no.UP87J1544, sir iski 2 service timely ho chuki he but 3rd service par service book nahi mil rahi he. To kya without service book service nahi hogi. Kya bike ki warranty khatam ho jati he.service book ka Jo charge lage dene ko tayar hu. Phir bhi Book nahi bna rahe he. Bharat agency Kasganj UP
Regards
Bhupendra Kumar
Kasganj UP
[protected]

Inspite of regular complain at the workshop and mailing to your Bhopal division it seems all have gone deaf and dumb. I have an issue regarding starting problem and the technician has a brilliant idea saying use kick start instead of self starter.
Only on selling they sound so sweet and once done there sweetness becomes sour. The customer care department seems to be on a paid holiday as they don't even care to respond to complains and queries of their customer.

दीर सर हआम आम आदमी एसलें हिरो चुज करते हे कि ओ बहोत ही बहरो से मंद प्रॉडक्ट हे लेकींन अब
गाडी पहले जेसी मजबूत नही हे मरि 2004 कि passion plus अब तक रास्तेइंग नही हू मगर 03/01/2017 कि मेरी नइ गाडी राष्टिंग हो रही हे
H.M. MOTERS PANVEL, NAVE MUMBAI
के ऍडवायजर कखते कि मीटर का सेन्सर गया हे ओ वॉरंटी मे नाहि होगा मीटर का काटा वाबल करता हे आगर 7 थ महीने मे गाडी काम नी कालने लगी तो 10 साल केसे चलेगी सीर्फ 7200 की, लो. मीटर पे

Dear sir i purchased hero honda bike in the year 2008 from junagadh jagdish motor store i had visit so many time yr service centre for failer of speedometer verum but till no any positie response received from yr store, i humbly request to resolve my problem at the earliest please i spent more 2000 ripper but till no solution come from jayantilal valjibhai vala junagadh mobile no [protected]

Today i received my bike after service. I had problem with ruding, speed meter wire nd others. Even after service of my bike same priblem is still there. I m not satisfied with bike service nd usha hero mechenic. I consult with manager but they also not gave satisfied answer. I have 3 hero bike with same name nd no. Serive quality is too poor in usha hero purnea. Either improve or close the center.

Name - sushant kumar
[protected]

Hello there,
I'm owning mestro edge vx
At the 1st service everything was fine.
On the 2nd service they spoiled it up, engin started making noise, vibration, booth lamp was disconnected..
When i asked the reason why is these all problem accured after servicing, they said it is normal it happens, but what about the booth lamp, they say it will drain the battery quickly, if so then why did company have even installed it..

The company has time to give reminder calls for servicing but not for customers feedback to check our satisfactory with the product..

I should have opted for brand like yahama & honda..

I beleive this will my first and the last product purchased from the hero motocorp..

My bike is not giving setified avreg i comaint for the same multiple time and your team committed issue has been resolved but still issue not resolved yet
And my bike hero splender plus is giving 40 to 45 km/ liter avreg to me. This is very big issue and i am getting finencial loss also. So please check and revert to me on my id - [protected]@gmail.com and number - [protected]

Mera compalent number[protected] mainane moka autorisers khandve nagar pune 412 207 se liya he. Mera hero hf-deluxe ko liye 05 months bhi nahi hui hai time par service bhi karwa li hai liken mera bike ke scoter-handel - chassis me problem hai company wale thik nahi kar rahe jab ki 5 years ki warranty late hai i am not satisfied to your work please check my email and work do it my bike please help me contact no.[protected] sanjay ghule please help me...

I was purchase a splender bike in september 2017 to sehgal hero agency, faridabad. But my bike not run accurate in a line and countinously bubling my bike. It is very dangerous for rider. I inform to service incharge after that my bike tire change cut mazor problem not solved, i request to you please my bike problem. What i do in this situation. Please suggest.