Hero MotoCorp Complaints & Reviews

I have bought your Hero's Maestro Edge scooter by Madhuri Rupen Bukane and I am not getting its service and parts.
The showroom owner is not answering properly. If the scooter kids bother me or anything else, I will blame the Hero company because it is often said that there is nothing there without taking the scooter and I don't get the correct answer. Giving engine number, not getting service, these changes, you should talk to Jitendra showroom and get my scooter fixed. It begs you

I war given a appointment at Hero Service today (11/05/2022) at 3.00 pm but I was not provided service till 4.30 pm.
There was a rain at 3.30 pm and the whole area was flodded which they were unable to pump out the water with a defective pump.
I had a minor problem with my rear indicator which could by repaierd at the dry area.
I requested them several times but they turned a deaf ear to my complaints.
They told me that unless water gets out of their compound they wont work.
I having two numbers o f Hero Joyride bearing serial numbers [protected] & [protected]
At 4.30 pm I had to take back my bike without repairs
Such a service center is shame to the Hero brand and strict action should be taken by the company.
They are also very careless that they didnot collect the acknowlegement slip given to me at tke time of receiving my bike.

Hello my name is Karthik
Mobile number [protected]
Vin MBLJAW132NHA01191 i bought a new bike at Madurai Mani Nagappa Motor bypass road madurai 03/03/2022 From the time I picked up the vehicle till today my vehicle often runs out of engine I have not taken any action to complain to you till today so I am very depressed the vehicle could not drive even a kilometerI have not seen any repairs in your company that I complain to you more than once I complained to you on 17/03/2022 and the other day they took my vehicle from your company for repairs and eight days later they called me back and asked me to drive the vehicle. But my vehicle was not repaired ..next 14/05/2022 i complain (complaint number[protected] but no response ..ur hero service team...bikerun 870 km till today I have not been able to run even a kilometer engine automatic cut off problem I have complained no action has been taken till date

Hello my name is Karthik I bought a new car at Madurai Mani Nagappa Motor 03/03/2022 From the time I picked up the vehicle till today my vehicle often runs out of engine I have not taken any action to complain to you till today so I am very depressed the vehicle could not drive even a kilometerI have not seen any repairs in your company that I complain to you more than once I complained to you on 17/03/2022 and the other day they took my vehicle from your company for repairs and eight days later they called me back and asked me to drive the vehicle. But my vehicle was not repaired Has run 870 km till today I have not been able to run even a kilometer engine automatic cut off problem I have complained no action has been taken till date

I have purchase a motor bike ( Hero Hf Deluxe) on 02/03/2022 and availed 1st service on 24/04/2022. 4-5 days after 1st service Self starting problem arise. I have visited the service centre (Dutta Automobiles Pvt. Ltd., Durgapur) today. Initially they found the problem in battery. They remove the battery for further inspection to the Battery manufacturer ( Amron) and said it will takes another 7 days. After removing the battery they just asked me to collect any damaged battery to start the engine . They even not replaced any old battery to run the bike. I have collected a damaged battery depositing Rs.200/- to nearby battery shop. I bound returned home riding this bike without Horn and Turning Indicator.

Sai Motors - Hero MotoCorp showroom is not providing PUC certificate for new vehicle - Xpulse 4v

Drinking facility is nill, mobile charging and wating room recreation room facility is very poor.Toilet is dirty

Today on 09.05.2022 I received a two wheeler insurance policy copy no- 3005/O/[protected]/00/B00 with ICICI Lombard over my mail having same spelling of name as mine " KANHAI KUMAR SAH" and email address - [protected]@gmail.com of vehicle number - BR31AP1916, address- MAHATI DHARAMCHAND VAISHALI, BIHAR-844126.
But I do not possess any vehicle having registered out of WEST BENGAL. Because I am permanent resident of West Bengal.
I am very concerned that It would be misused done with my Government ID.
So kindly advice me what to do for my safety.

This authorised service centre is cheating with hero customers .. when i did my first service of my Xpulse 4v they used normal oil even after i said for fully synthetic oil ... And other service centres say that xpulse only suitable for synthetic xotic oil .. i ride whole 3000 kms on that cheap oil it could affect my engine and my experience with hero .. i request hero to deauthorised this service centre

Respected sir,
I am from jamshepur. I gave my scooty for servicing dated on 07/05/2022.my vehicle no is JH05CM1658. Their staff has really really bad behaviour. They always make fake and fancy bills of customers without giving any information or without permission.
I gave them just for the servicing that amount is 388 .and lastly I had to pay 850 after argument. That bills are really made intensely.
[protected]

My name is Jithin VKV, RC owner of above mentioned vehicle. I purchased my bike in December, after second service my bike broke down on April 14th and took that to nearest service station Volker motors, Kannur using RSA pick up facility. Until now I did' not get any positive reply from their side, they are just saying gearshaft complaint and they are ordered for the part. Until now they can't even rectify the issue. It's been only 3-4 months i purchased my bike and this complaint happened, I am worried about it may happen in future also, may be affect engine. I am not at all satisfied with their service. I have given more time for them to repair it.

I registered a complaint through online also with token number[protected], but no one contacted me from your side.

I went today for service of my bike, they check my bike before servicing and said that chainset of your bike is not ok, and we have to change it.
I said ok but i changed my bike's chainset in last to last service so how its not working properly.
Then they said we will check.
After checking they said no sir we don't have any recod or replacing chainset
So you have to change it.
I said no please check it again.
Then they checked again and found that i replaced the chainset in my last to last service.
After that i told them to change it, but they said jo sir your chainset is ok.
What is this behaviour
They didn't change the chainset of my bike just because they found that i replaced my chainset from agency few months ago.
Please take action regarding this

Date - 7/5/2022
To- udaipur, rajasthan
Showroom, Royal Hero, panchvati,

Subject - unsatisfactory service of my bike .

Dear sir/ ma'am

I am chirag shirmali the owner of my bike i would like to express my disappointment from unsatisfactory level of the service .
I have expected much from a prestigions. And reputed company of your standard i can't help but submitted this letter of complaint hoping for a fast and adequate resolution.

Actually my the biggest problem my bike for the servicing for 4 Times atleast as many times I didn't solved my problem of my bike i wish i get my solution for my bike in the correct manner and in right position .

When I have submitted my bike for the servicing at the first time and the second time it was best results but at the third time they said the engine oil problem i have changed it but the fourth time they have did normal checked it after going home i got the same problem of the getting the problem of my breaks and engine sound and the full problems stuff and getting my bike in slower manner and next time they said the tencer problem in my bike i even had a changed in that but i am getting the same problem with my bike .

I think you are not at all focusing my bike problem as i am rearelly coming to the servicing my bike again and again I don't all this kind of the problem and bad stuff in my bike so pls resolution the bike problem please i request it to solve as soon as it possible .

Thank you,
Chirag shirmali.

My bike engine is not working. Piston is also damaged

I, Ritashree Chakraborty facing many problems with my maestro edge scooty which I have been brought before one year from Geetanjali Auto Centre Domohani Asansol, W.B . Now it's not getting start. The showroom is very bad, supervisor and all the staffs behave very badly . I think they gave me a old scooty rather a new one . They charge 40 rupees in every free service, which must be free of cost. I gave them my scooty with full tank oil but they steel the oil and ask me to refill the tank . They can't find the actual problem of the scooty and start doing experiment by changing all the parts . They hareesh me a lot .

Dear HFCL,

I Hope you are doing well.

I request you, my loan application no. # 2995238 and LAN # GWLTWL[protected]. All the installments of which have been deposited by me 2 years ago from today. Only my bouncing charges are due. Kindly request you to forgive my charges. Because due to covid 19 I am unable to pay these charges. And my "NOC" be given.

Thank you very much.

Anil Kumar

Automated acknowledgement: Your query has been received
Inbox

HFCL Customer Care
Jun 11, 2021, 3:55 PM
to me, [protected]@2o115au6rqskv30yvmwmd10vvb0p9igxxg08luhr3xa5kq4ffn.6f-271tvuay.ap4.a...⇄

Dear Customer,

Thank you for your email received on "11/6/2021". This is an automated acknowledgement to your email.

At Hero Fincorp we are committed to secure your personal information. If you are an existing customer we request you to kindly validate your identity as this will enable us to act upon your query at earliest.

Kindly provide at least 3 of the below mentioned details as provided by you at the time of loan application. We appreciate your time and your cooperation

You may kindly ignore this, if information provided by you in the original message has qualified at least 3 verifications as listed below or if you have already reverted to automated message from us.

Loan Account Number or Application Id (Any one has to be Mandatory)

Customer Full Name : ANIL KUMAR

D.O.B :[protected]

Registered Mailing Address : INDRA NAGAR AWADPURA KAMPOO GWALIOR NEAR BHOORI MATA KA MANDIR AWADPURA KAMPOO LASHKAR GWALIOR GWALIOR, 474001, GWALIOR, MADHYA PRADESH, INDIA

Location :

Contact Number : [protected]

Please note the following-

-Loan Account Number or Applications Id Validation is mandatorily required for all existing customers.

- After all necessary validations, customer service team shall get back to you with an interim response within 2 business days from receipt of your original request.

-The company respects and protects your confidentiality and in absence of authenticated information we will refrain from giving out any information to a third party. We assure you of a diligent service at all times. Warm Regards,

Customer Service Team Hero Fincorp Limited
CaseRef#5000K00002OhY9u#ref:_00D6F271TV._5000K2OhY9u:ref

Anil Kushwaha
Jun 13, 2021, 4:59 PM
to HFCL

Dear HFCL

Thank you for your mail.

My loan details are as follows,

Application no. # 2995238

LAN # GWLTWL[protected]

Customer Full Name : ANIL KUMAR

D.O.B :[protected]

Registered Mailing Address : INDRA NAGAR AWADPURA KAMPOO GWALIOR NEAR BHOORI MATA KA MANDIR AWADPURA KAMPOO LASHKAR GWALIOR GWALIOR, 474001, GWALIOR, MADHYA PRADESH, INDIA

Thanks & Regards

Anil Kumar

I have paid all emi but still 3 month ago i did not get noc

acc no -nastwl[protected]
cus id 4356481
name- nitin shinde

I hve purchased a year ago glamour i3s bs6 bike Hyderabad i am facing now bike pickup and milage problem
I visit hero service center but can't doing anything
Hero bike are totally weste of money

Dear Team

My vehicle having following problems. Please address immediately.

1. Automatically getting off mode when operating in 50 KM speed.

2. During the slow operation in accelerator, automatically off the vehicle.

3. Also I completed my 4th service in hero service centers

4. Automatically speed rising and slow operation.

5. This problem I faced on beginning to still now.
Now a days I getting more problems.
Please do the needful . Otherwise kindly change the my bike engine . I surrender my to show room