Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 247

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surendravaishnava
Report
Copy

Hero ismart 110

Address:491888
Website:www.heromotor.com

Sir my bike cg08aa3952 when i by bike i facing many problem engine noise sound repeated, milage, starting, heating and came shaft alsow changed by jai hero rajnandgaon c. G. I complanend many times in hero dealer jai hero rajnandgaon and hero coustmour care they are not response me sir new bike and many problem i want to replace this bike because this model is defeact...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hooghly, West Bengal, 712708

Sir,

It is here to inform you that auto palace dankuni (Address: garalgacha, kalipur, near kalipur petrol pump, dankuni, hooghly, west bengal 712708, phone no:[protected] did not meet an agreed deadline for my servicing of hero maestro edge scooter (Wb 18p 3975). Their representative told me that due to unavailability of some spare parts it is delaying but they are not interested to resolve this issue. It's been 1 week now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hiralal Pawar
from Pune, Maharashtra
Report
Copy

Dealer has not been registered my purchased bike yet

Address:Ahmednagar, Maharashtra

I have purchased splender i smart 110 cc bike 8 month before but bike dealer (Sairaaj hero showroom, kopargaon 423601) not register my biket yet

How they delaiy my bike registration after 8 month?
I have sumbited all the required documents and all the responsibility but they give the any fake resion every month about registration.
I have problem to riding a bike in the city because my bike have no registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shindednyaneshwar966
from Pune, Maharashtra
Report
Copy

Basic maintenance under warranty

Address:Bulandshahr, Uttar Pradesh, 431136

I have purchase hero maestro june 2016 but many problems in this baics every time switch off the baics unwanted roads and no proper repairs in showrooms please solve my issue permanently if your not slove my issue iam going consumer court iam last time tell you because your showroom representatives not responding me my baics are very difficult and problematic...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siva Prasad Chinta
from Hyderabad, Telangana
Report
Copy

Tadipatri hero showroom owner bike bills are not given to me

Address:Anantapur, Andhra Pradesh, 516411

Respected sir,

I have purchased my duet 110 cc scooter from tadipatri o ranganna hero showroom on march 9th 2017. Till now they are not given my duet scooter bill and also they are not given temporary registration number also. They given me bs3 veichcle. I pay 68780/- rupees cash to that owner. Please note down complaint against that showroom.

Thanks & regards

Sivaprasad
[protected]...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
T
Tarak_123
from Bengaluru, Karnataka
Report
Copy

Achiever bike overcharge

Address:Kamrup Metropolitan, Assam, 781012

Why we should purchase your vehicle when dealers are duping us???

I have purchased today a achiever dss cast panther black. On demand of money i paid rs 65667/- by cheque # 190168 of sbi branch, pandu port, guwahati.

Retail invoice #[protected]sinv[protected], 23/06/2017 15:21:48 of dealer hi-speed bikes, guwahati shows tht of rs.64, 747.00... That they have charged rs.920/- excess..

On request for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piu26
from Jamshedpur, Jharkhand
Report
Copy

Servicing

Address:755019

On 14/06/2017 i handover my maestro edge bike for servicing at soumik automobiles jajpur road, after servicing i get my bike in evening and stand it at my home, next day i observed that my bike engine oil drain when i checked engine oil outlet then i observed that out let bolt missing, may be service boy did not tighten the bolt. Every time i observed that in this showroom service center mechanics worked in hurry, try to attend more and more...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavar singh
from Phagwara, Punjab
Report
Copy

Poor servicing

Address:Haridwar, Uttarakhand, 247665

Sir,
I have purchased a hero super spender bike in 2016 one year ago. Sir my bike is running 33000 km. Now scielanssor of my bike making abnormal noise. When i am seeing the company advertisement and read the booklate, i am seeing there that warranty of bike is 5 year or 50000 km. Sir when i approached the here motocorp dealer in roorkee his representative told me that it cannot be changed in warranty. Sir i told to works manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivampapa
from Delhi, Delhi
Report
Copy

Hero bike passion pro problem

Address:New Delhi, Delhi, 110040
Website:Hero motocop

12.05.2017 vehicle no - dl11sr6049 amount paid-63500 dealer - metro hero, narela delhi problem-he said that he is facing issue in his bike from the day he purchased it. He complained many time to the dealer but no resolution. Sir mene 12/05/2017 ko passion pro dish bike like he jab we bike me purchase kari he subeh start karmne me bahut time kagta he #kick se start nhi hoti roz #electronic_sel[censored]se kari padti he roz sel[censored]se karne se bike...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
plr
from Kanpur, Uttar Pradesh
Report
Copy

Regarding bad service and not changing damage part

Address:Jalaun, Uttar Pradesh, 285001
Website:Complaints

I am the customer of hero bike splendor i smart i brought this bike in[protected] and the bike's warranty is 5 years from purchased date i said many times in company plz change my bike's damage part but the company employees not changing my bike's part and taking to much money to me in the name of service and they destroyed other part of my bike i want today the date[protected] i have gone to company for my bike's service and to change my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunanda Banerjee
from Kolkata, West Bengal
Sep 2, 2021
This thread was updated on Sep 2, 2021
Report
Copy

Blue book not received

Address:713202
Website:www.heromotocorp.com

Dear sir/ madam,

I have bought one hero pleasure on dated 31/12/2016 from dutta auto mobile, benachity, durgapur, west bengal showroom. My bike number is wb 40af-8631, but still i did not receive my blue book. I had contacted the showroom many time but they assist me for another day. I am really fed up regarding this type of worst service.
I will be thankful if i will get the blue book asap.

Regardsbr...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Ashish K Modi
from Jodhpur, Rajasthan
Report
Copy

Insurance policy change and average

Address:Bikaner, Rajasthan, 334001

Hero motorcorp ltd dealer — (Karan automobile) showroom, near museum circle bikaner
Dear sir above dealer service very cheap.
Totally unsatisfied,
Above mention dealer without my permission my bike insurance icici lombord convert into nsure plus.
And charge 1735/- but i talk only renewal my old insurance policy.
Why they convert my policy into other??
2nd thing when i purchase hero ismart bike...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srbangar
from Mumbai, Maharashtra
Report
Copy

Splendor ismart 110 cc black blue

Address:Thane, Maharashtra, 421202
Website:www.heromotocorp.com

Dear sir,

I purchase above vehicle in the month of 21/11/2016 from aher motors, kalyan very next days i complete for vehicle engine making noise also got the temporary solution from them this was repeated twice and they are giving me solution on temporary basis but now this is high time and looking for some permanent solution for the same issue either you change my bike model or permanent solution for this issue. While visiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sourav786
from Kolkata, West Bengal
Report
Copy

Defective spare parts

Address:East Singhbhum, Jharkhand, 831001

Dear sir,

I am sourav chatterjee from jamshedpur jharkhand, today morning i bought a block pistal for my cd delux bike, at the time of fixing i found it defective, n in evening when i went to service centre they deny to exchange, even no one ready to talk with me, i am really shocked to think what kind of service hero providing to their customers, please help me regarding this matter, i am in big problem,

...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaikbabji431
from Bengaluru, Karnataka
Report
Copy

Service mileage issue

Address:Bangalore, Karnataka, 560029
Website:www.m.heromotocorp.com

Hi sir, i had my bike service in nidhi motors bangalore.. During service they changed my chain sprackets, oil change other such things which is there in the invoice copy-rs:1631. I complained them that my bike is not giving milage. Per 1 litre only 35 to 40 km. They told the reason for that is chain sprackets. Now after service again the same issue for 2 litrs of petrol am getting 85kms.
Again i went to them one of the supervisor did...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Aarav Shah
from Ahmedabad, Gujarat
Report
Copy

Hero maestro

Address:382424
Website:www.consumercomplaints.in

I have bought hero maestro from garam bikes chandkheda, ahmedabad on 1st june 2017. From that day i have faced many problems in my new masetro. First of all the sales person don't know the meaning of features. When we entered the show room no body sales person came to ask what we want. Then i went to one of the sales person to know about masetro edge he ask to other aged person to show us masetro. When i ask that person please tell me features,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
$
$rs$
from Kolkata, West Bengal
Report
Copy

Mis selling by the seller

Address:743125

Dear hero motocorp,
I purchased a bike from the your naihati west bengal showroom on 2nd april after suggestion of your sales person on that day he offer me bs3 glamour black as he informed me that you will get good discount in this bike because this is bs3 that time i told to your seller. Why i will spend my money for old bs3 that time he convince me that you will get 7500 discount i told but the date was only for the registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhruva Mehta
from Surat, Gujarat
Report
Copy

Service issues and misbehaviour

Address:380015

Date of incident :- 16/12/2016
Model :- maestro
Service station :- hero motor corp authorised service station vijay cross road ahmadabad.

I have done my last service on 16/12/2016. I already informed the staff that i stay in gandhinagar and is not possible for me to come again. While i gave my maestro i informed them that front part is bit loose and if its possible to make it tight. But on the next day when i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramesh Jayam
from Kumaralingam, Tamil Nadu
Report
Copy

Complaint about your product

Address:Chennai, Tamil Nadu, 600106
Website:[email protected]

I purchased your product hero passion i3s on januaury from m/s. Nagappa motors kelleys chennai my vehicle reg no tn 02 bh 2763 name : ramesh. J
First service over, second service 10 days before 17.06.2017, yesterday i had a problem my bike metre is not working speedometer i went to service station of nagappa they told that the cable got cut, the vehicel kms is 2508.

See actually your product doesn't even with stand a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan Smart
from Bhimavaram, Andhra Pradesh
Report
Copy

Issue of RC

Address:Chittoor, Andhra Pradesh, 517001

Hi sir/madam

This is mohan raj i have an issue of rc. Still they not issued me bike rc my bike #ap03 ca 1194 chase # mblha10bsghh11780 in chittoor hero show room sri gopal auto center. I have purchased in date 19/11/2016 almost it completed 7months. What should we want to do about this issue.. Just i have only invoice of vehicle purchase bill& insurance copy. Ihave doubt that they selling smagling goods..
I have thought...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy