Hero MotoCorp Complaints & Reviews

Dear Team,
My new maestro (purchased from AMBIKA MOTOR'S, NARASINGHPUR)has lack of pick up & light issue, after 2 times visiting with personally meeting showroom dealer also still problem not resolved & showroom don't ask me about the feedback of vehicle servicing.
I observed that showroom is not serious about service by the dealer after selling the vehicle & workshop manager /staff are not punctual/ manner less /no body take...

My vehicle no MP 20 SD 2927 has been given on servicing at Sudarshan Motors Jabalpur since 25.05.2017 has not been serviced till date being regular servicing and the product has faulty lock being opened by any key needs to be changed from company. Kindly update. The service door service centre is Sudarshan Motors Jabalpur having job card number 10348 03 rjc 0517 3068 the vehicle is in the name of Anup Agarwal....

I have purchased the scooter -Maestro edge in the month of October"2016 and since the purchase an abnormal sound is coming when the accelerator is made on.In this regard I have visited the service center of M/s Parvati Motors, Angul, Orissa many times to resolve the issue, but every time I have disappointed.Due to this i am not willing to ride the vehicle and till May 2017 I have the ride of only 2100km only.
Please look in to the...

Sir
I bought a hero glamour in less than 4month... On 2nd servicing i have noticed that due to mis fitting of sit there is a lot of scratch on my bike tank. And after consulting the mechanic in hero service centre i have found that it is a manufacturer defect as per their opinion. But their reaction to this is very much dissapoint as they said that they have nothing to do with it. Their behaviour was just unacceptable. Please kindly...

Hello,

I need to urge an request for my maestro vehicle which is gone for the service on to hero showroom service center since last week and the service was done in very bad condition that my vehicle is not even starting... They have not even clean up or wash the vehicle and one of the guy is there manish who is so rude and misbehaving to customers and not ready to accept his bad service work onto the vehicle. I am writing...

Dear sir/ mam,

I am mousumi baur, purchase a hero pleasure sm from hitech motors - taratala branch, dated on 30.03.17. Still today i am not receive the vehicle no. I received tax paid sms from rto office. Tax paid on 11.04.17. I contact with hitech motors persons several time, but they not giving satisfactory answer, also they not sure when they giving the no.
So please see the matter urgently. For your refference...

Hi Team,
I have given the bike for service at MM motors Gowrivakkam on 22/5/17 and the faults were clearly communicated to technician that there is an engine sound, Self isn't working as battery seems to be low/bad. Service was done to adjust the tappet considering the engine sound comes from tappet & Battery charged though it is weak & it was never highlighted to me. I have taken the bike from service centre next day post the message...

I am parveen Kumar I purchased a bike 10 december super splender i3s and I done 2 service timely no problem but 3rd service some sound in engine service centre say to me this is chargeable service centre is raj motors in vikas Nagar please informed me what is profit of warranty my contact no is [protected] and [protected] email is [protected]@gmail.com bike no 4236...

A agent of your company have mistaken. He has given a insurance validity of one year instead of 2 year validity which was mentioned before purchasing it and charged 2 year fee of insurance. Infact i came from work to collect insurance paper but still i am waiting for more than 4 hours but nothing happen by them.
I shall be must obliged if you will resolve it as soon as possible.
41b, d. H. Road, p. O.&p. S. Thakurpur, kolkata-63...

Hai this naveed from karnataka, chamarajanagar-571313. I have purchased here duet from hero motors showroom after 20 days met with an accident and vehicle given for repair and it is almost 2 months is over. Every 2 to 3 days i used to visit the show room but service manager and sales manager is not giving proper response when the vehicle get ready. When ever i called their word is spares has not yet came. What type of service is giving by...

I requested to you that I've purchased a hero duet vx on 25/03/2017. But this is manufacture defective product, which're handover to me by vss enterprises showroom of hero motors in udaipur. I do complain to service manager of vss motors on delivery/handover the vehicle time. He told to that, it's normal complaint & it's run in mostly vehicles but it's automatically resolve after 1st service done on hero authorised service centers. Which're...

Sir i pay the money for maestro edge in the month of march 31. But srisrisri hero dealer in warangal they are give the same bike to another person. But my amount is not give return. Still i don't receive my money from dealer. These dealer do the cheat on customer.
Customer is suffer on hero bikes due dealer mistake.
We pay the amount through the credit card, we have pay the monthly interest
Is 5500. Who will bare the...

Dear Sir/Madam,
I have purchased a Maestro Scooter from UP automobile Roorkee Uttarakhand on 24 Dec 2015. In the purchasing time dealer told me that this vehicle give the mileage 58-60 Km/liter. In the starting it gives the mileage 40 Kim/liter but after 6 month it reduce about 30 Km/liter.
I have complained it two times in the service center and they assured me that mileage would be corrected but the condition is same. I have...

Dear sir, I am putted my bike (HF Deluxe MH14 FR9598) at Sehegal Hero Chinchwad Pune from 30/6/17 under accidental insurance. The insurance company already {Reliance General} given clearance for said case. From last few days I am taking follow-ups for repairing of my bike using telephonic communication but no any proper response received from service centre. Please kindly look into this matter ASAP.

Regards,

Kiran...

Sir
I bought a Hero Splendor Ismart on mid July 2016. My bike no is WB24AE7162. But the incorrect model is showing in my RC book. I went several times to your registration dept. But they are not caring my request. Can you please look into this.
Dealer address:

Hero Showroom,
Vinline Hero
V I P Road,
Baguiati,
Narayantala West,
Kolkata, West Bengal 700059, India
br...

I am purchase passion bro bike in lalgudi hero vijay motor dealers.10.05.17 amount paid. Bill no.7003 dt.10.05.2017. This time is no bike delivery. This till date no delivery. Company dealer told ur bike no rdo registration. Delay of 4 month after ur bike delivery possible. Please help me my amount refund and bike issued. Our problem previous time delivery bike till date no rdo registation problem means traffic police in fine and told police...

I am christopher and my vehicle number is tn21 by0104 and model is maestro edge. The vehicle was purchased at sriperumbudur vikram motors. Till now 3 free services are over. Service was at hm motors, porur. The day before yesterday the vehicle was suddenly stopped and the noise was too much. I handed over to sarathy bikes, thiruvallur. They said the oil of the vehicle is dried. I have the bill from hm motors which says oil was changed. If...

Hello sir we take hero bike hf delux last month. We face a problem in assessory of bike. The rubber of bike kick is of very bad quality. Rubber comes out when we start the bike. We can't under stand that quality is bad or bike seller change the assessory. If quality is bad plz change the quality other vise checq that bike seller may change the parts of bike.
Yous truly
Harsh...

Sir we are living surrounding in peddapuram east godavari dist, andra pradesh pin code 533437. We purchased hero bikes whenever we want to give our bikes to service centre the manager does not take our bikes he used to tell us to bring tomorrow and day afternoon tomorrow like this. This is not the first time sir every time it happens like this. What is this sir? Why is he behaving like this. We are the customers. You have to satisfy us but...

I bought maestro bs3 model this month starting at the time of purchase, i found one damage in front panel and also extra fittings, side mirror, food rest does not fixing.. I told to service manager immediately but still now they did not resolved the problem. Kindly arrange to rectify or change the parts immediately.
Dealer name : svs hero
Pudukkottai - 622001,
Thanking you...