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Hero MotoCorp Complaints & Reviews

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Updated: Dec 12, 2025
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Hero MotoCorp reviews & complaints page 249

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A
alves
from Bengaluru, Karnataka
Jun 13, 2017
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Address: 560068
Website: hero honda service centre Nidhi Motors

I would like to highlight that i give my scooty to nidhi motors hero service centre from the time i purchased it from them in 2013. Every time i give it for servicing they just give me a bill of over 1500/- they just say this part has to be changed and that part has to be changed. They just wash the bike and give me which can be done for 60/- outside. I have always told them there is a starting problem for the bike but they never check that. The mirror is not in position, that is never rectified but only where they can get money from parts, they say that has to be changed. After service it never runs smoothly without stopping. Only once the tyre had to be changed so they charged me for it that was ok. Otherwise they simply say i[censored] dont change then your scooty will give trouble and indirectly make us say "ok change it". Pl chk. I dont give it outside because i believe that hero service centres will do a good job but im highly dissatisfied. Pl look into this. To this day my scooty gives trouble while starting. The battery is never charged by them until we tell them.
Hero MotoCorp customer support has been notified about the posted complaint.
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    S
    Sushil Goriya
    from Gurgaon, Haryana
    Jun 12, 2017
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    Address: Jind, Haryana, 126102
    Website: SPLENDOR PLUS

    I purchase a bike splendor+ in feb 2014 (Only 26000km running) after few months in this bike many problem in battery problem, clutch problem and a another voice from engine. And oil tank lock in not working properly. Measure issue all bike paint side with jung. And this bike grips not set properly. Kick rubber daily miss place bcz horn not working properly when its purchase. Chain set ready for new installation and. Mirror not set properly. Screw is free. Break problem only 40 kmh speed not control. And 2nd measure issue in shock absober this is damage.
    Many time i go in agency with these complaints feb 2014- to feb 2015 but there no listen any body me. What i do this bike please help me about this another i am going to take a action or case rti.

    Regards
    Sushil goriya
    Mob. [protected]
    [protected]@gmail.com
    Hero MotoCorp customer support has been notified about the posted complaint.
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      R
      Rinku Jangid
      from Allahabad, Uttar Pradesh
      Jun 12, 2017
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      Address: Mahendragarh, Haryana, 123001
      Website: www.heromotocorp.com

      Today i visit auto deals narnaul haryana.. And observe mor noise in front side of byke and sevice manager says that kone set have problem and change it. And i dnt want any noise and you change as respective part.. After change the part the problem same and no resolve.
      When i discuss service in charge give excuses that the rim have bend and shock absorber have fault... Means actual problem they dnt know and change the part that no need to replace... So this is wrong n worst stupid quality of hero bykes..
      On monday i visit to narnaul court and complaint
      Hero MotoCorp customer support has been notified about the posted complaint.
      Jun 12, 2017
      Updated by Rinku Jangid
      And they ask u have to pay the money ... By auto deals narnaul

      Regards
      Shyamdutt
      [protected]
      Byke no HR35J 9577
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        S
        Saurabhraj Singh
        from Delhi, Delhi
        Jun 12, 2017
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        Address: Gurgaon, Haryana
        Website: [email protected]

        I am not your servant ok be take care of it.. We will pay for bike you didn't gift me a bike in free... Your staff misbehaving with us what the hell it was or no one is there to slove my problem... My problem is that i have purchased splendor ismart 110 on 2nd april from auto need sector 14 my road gurgaon... After few days i have self problem in my bike it was not working after that i was go to your service centre in auto need plot no41-47 sec 14 ggn they are telling that we don't have the part came after 1 week after week same thing is held for 4 week they are telling same thing... If you didn't take a action i will go to consumer court.. Ok finally i will take a action to u
        Hero MotoCorp customer support has been notified about the posted complaint.
        Jun 08, 2017
        Ykrr's response
        And employees don't know how treat a customer they always misbehave whenever i ask them about the RC
        I have bought Hero Duet from a showroom near majholi 3 months back but haven't received my registration certificate (RC) till now. I have been to the showroom five times since then.

        The service is also not good and the manager never comes to the showroom
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          S
          Sahu ritesh
          from Dhanbad, Jharkhand
          Jun 12, 2017
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          Address: Ranchi, Jharkhand, 835210

          Myself ritesh sahu i am one of your loyal coustmer since 1999. At present i am having 3 bike 2 of hero honda and 1 z hero karisma. The problem nowadays i am facing is regarding service as well as behave both are going down. Today i visit on o[censored]r service center for replacement of speedometer of my karisma r i got vary i'll responsible answer. It is not the first time before also it was happen to me. Now i am feeling regret for being a hero coustmer. My contact numbers is [protected] / [protected]
          Hero MotoCorp customer support has been notified about the posted complaint.
          Jun 07, 2017
          Harish Harsu Kushwah's response
          On[protected], Hero Bike I-Smart had claimed the accident but the amount of claim made so far has not been received. When he asks for Hero Bike's showroom, he gives it a turn.
          On[protected], Hero Bike I-Smart had claimed the accident but the amount of claim made so far has not been received. When he asks for Hero Bike's showroom, he gives it a turn.
          My bike I smart 110
          Continuous problem in engine voice problem no slove your service station in Bali auto service in Ahmedabad.
          Minimum 8-10 time bike service in your service station but no result and no solve my problem so please solve my problem and answer.
          My bike number GJ 27 BH 0912
          Contact number- [protected]

          The service of hero is very worst - Comment #2757726 - Image #0
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            P
            pmpatel147
            from Bhavani, Tamil Nadu
            Jun 12, 2017
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            Address: Valsad, Gujarat, 396195

            Dear sir, my bike gj 15 ba2610 passion pro buy from metro automobile, vapi in gujarat in feb. 2014. There is no proper mechanic in workshop for servicing work. There are so many time i told to workshop manager but nobody listen me. I complaint so many time but there is no time to listen me. As a your customer i request you to look in this mater. Thanking you. Regards, manish patel
            +1 photos
            Hero MotoCorp customer support has been notified about the posted complaint.
            I bought new hero splendor plus before 10 days and it started rust on engine... how this is possible. how they will repair that or can they change my bike.

            Workshop service - Comment #2755904 - Image #0
            Workshop service - Comment #2755904 - Image #1
            Workshop service - Comment #2755904 - Image #2
            Workshop service - Comment #2755904 - Image #3
            My problem one years I am very harashmant sub dilals jk Auto mobiles heley Mandi district gurgoan HR very bad working all Costumar harassment
            Waste bike in my life i have purchased one year back probalm is jerking probalam full tank petrol in bike but out of fuel probalam revolved repair goto show room maximum 15 times no oil change remaining only probalams
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              R
              from Ahmadpur, West Bengal
              Jun 12, 2017
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              Address: 816102
              Website: HERO MOTOR CORP

              Dear sir/madam,
              I purchased hero achier i3s on 28/02/2017 from m/s archana motors barhait, dist - sahibganj, state - jharkhand, pin - 816102 (Mob - [protected]) with the finace of sate bank of india at that time the show room owner told me that i would get registration number within a month, but till to date i have not get vehicle registration number. Within these 2 n half months i visited the show room more than ten times and asked for registration number, he makes many excuses and not providing the number.
              Due to this i m facing many problems now, the major problems are some time traffic police asked for all bike papers and it is very hard to convince them that after 3 and half month i m not got bike number.
              As bike has financed by bank, bank pressurize for registration number and i m unable to produce which lead disblive from bank side and may be bank take legal action against me.
              So, i request u to plz take my complain as your priority, and help to sort out it.
              Thanking you
              Yours faithfull
              Rohit kumar
              Mob - [protected]
              Hero MotoCorp customer support has been notified about the posted complaint.
              My problem one years I am very harashmant sub dilals jk Auto mobiles heley Mandi district gurgoan HR very bad working all Costumar harassment
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                P
                panakj sharma
                from Jammu, Jammu and Kashmir
                Jun 11, 2017
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                Address: Faridkot, Punjab, 151207
                Website: google

                R/p sir mestro egde interior problem... Sir one year k lagbhag hua hai... Iska interior kisi kam ka nahi.. Jaldi khrab hogyea. What is this... Iske hendal main problem hain... Chalti chalti rukti hai.... Sir help me plz... Pese to 60, 000 hai sir lekin esi koi bat nahi hai... Plz jald se jald koi salution devo... Do bar iski seal main problem ai. Plz help me,,??
                +1 photos
                Hero MotoCorp customer support has been notified about the posted complaint.
                Mene Hf Delux bike khridi thi Ashoka motors churu Rajasthan se Tb meri bike ka steering khraab tha lekin ashoka wale bol rhe hai Ki Shi aur ye Shi nhi hoga me aap Ki hero company me koi interest Nhi rha aur shaat hi me apne dosto ko yhi khunga Ki hero Ki bike na le...[protected]
                My problem one years I am very harashmant sub dilals jk Auto mobiles heley Mandi district gurgoan HR very bad working all Costumar harassment
                I raised request since 7 days ago but still not​resolve the issue.

                Regards.. Rajanikanta Singh.[protected]
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                  R
                  rakeshgupta55
                  from Noida, Uttar Pradesh
                  Jun 11, 2017
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                  Address: 121004

                  We have purchased the hero scooty from shiva motors, faridabad. We are very disappointed from the service provided by shiva motors.

                  Following are the concerns which we have

                  - we are regularly getting scooty service from them. On third, fourth and fiveth service, they have not washed our scooty on one or other pretext.
                  - when we have purchased they have offered us pick and drop free facility and they had been providing the same but on the sixth service, they have charged us rs 115 without any initimation and knowledge.
                  - we are not satisifed with the services provided by them. It is wrost service we have ever seen by any company.
                  - moreover, at the time of service, they removed rc and other documents from our scooter and kept on someone else vehicle which we have collected from other vechile owner after six months on his telephonic call. During this period, we visited service center so many times but they had not paid any attention to our request.

                  Details of scooty and service no. Are following
                  - owner name :- rakesh kumar gupta
                  - vehicle number :- hr-29-aj-1246
                  - contact no. : [protected], [protected]
                  - model : maestro
                  - service center name :- shiva motors.
                  - service invoice no. :[protected]rinv[protected]
                  - service date : 03/06/2017
                  - service time : 14:33:06

                  Hero is big brand and reputated company in the world. It will be grateful to you if you could listen our grievance and will take appropriate action.

                  We will hope to hear the positive response from you.
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    D
                    from Taliparamba, Kerala
                    Jun 11, 2017
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                    Address: New Delhi, Delhi, 110059
                    Website: www.heromotocorp.com

                    Dear sir/madam,

                    I purchased hero passion pro on dec 2016 and my bike is not running good and when we go to the service center and he said your engine have problem then we ask regarding the same it is under warranty how it happen then he said it will charge around the 6500. Then we asked it is under warranty then he said under warranty spare part will be charged.,

                    We purchase the hero passion pro from khanna

                    Please help on this.

                    Bill is attached your reference.

                    Thanks
                    Arvind pandey
                    [protected]
                    +1 photos
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                      P
                      prakash o m
                      from Meerut, Uttar Pradesh
                      Jun 10, 2017
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                      Address: Siwan, Bihar, 841416
                      Website: Consumer comlaint.in

                      I purchased new bike from siwan agency nd cosulted 2-3 times regarding smoke problem, agency not responding properly, i m hero honda old customer nd hero honda is a best brand in india, but due to like this few response hero honda collecting bad name, kindly resolve d issue, others all data nd technical details attached herre, my email id - [protected]@gmail.com
                      +4 photos
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                        Kumar Sangram Rana
                        from Dimapur, Assam
                        Jun 10, 2017
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                        Address: Patna, Bihar, 800020

                        Hi, i bought a mystro edge a month ago, and today when i was about to go for my work, the engine didn't start infact display board was indicating nothng, i am stuck here, i called the dealer n he said service man will be their within 1-3 hrs but i am still stuck with no option is this your service and guarantee now what to do tell me i stuck here give me assistance,, give me service.. What to do now.. Whom to call
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                          M
                          mohit ahire
                          from Dhule, Maharashtra
                          Jun 10, 2017
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                          Address: Dhule, Maharashtra, 424001
                          Website: [email protected]

                          Main aapse request karta hoon ki maine 2 mahine pahile hf deluxe bs4 engine waali bike kharidi thi. Par uss gaadi ka block ka kaam nikla h. Per mujhe aapke dhule hero motocorp acchi service nhi mil rahi h. Mail aapse request karta hoon ki aap jald se jald iska kuch solution nikaliye. Nhi toh mujhe mazbooran grahak manch main jaana padega... Dhanyawaad.
                          Jun 10, 2017
                          Updated by mohit ahire
                          main aapse request karta hoon ki maine 28 march 2017 ko hf delluxe new bike kharidi hain per wo bike main block piston ka kaam nikla hain. dhule city main jo aapki branch hain wo branch waale hume bahut ghua rahein hain.aur hume acchi servicr bhi nhi mil rahi hain.agar meri bike ka solution jald se jald nhi nikla toh mujhe grahak manch main aapke khilaf complaint karni hogi
                          from : dharmendra sukdeo ahire, dhule city
                          MOb:[protected]
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                            Ñ
                            Ñìśhâñť Ķùmáŕ
                            from Rajkot, Gujarat
                            Jun 10, 2017
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                            Greetings of the day,

                            It is our good pleasure to inform you that your resume has been selected
                            Online for our
                            Company’s direct recruitments the company has selected 150 candidates for
                            J. E (Junior
                            Engineer). You are selected according to your resume in which project you
                            Have work.
                            Company is recruiting the candidates for rajasthan hero two wheel manufacturing plant jaipur.

                            Your interview appointment process will do our company campus at jaipur
                            (Raj.) on 06th to 09th june 2017.
                            The new training batches starts from last of june 2017. You will be
                            Pleased to
                            Know that company has advised you in the
                            Selection panel that
                            Your application can be progress to final stage. The company can be
                            Offering you as a best
                            Salary (25, 000-35, 000)+ d. A+ benefits+ accommodation for this post. You
                            Are going to get
                            Employment in heromotors group. Designation and the job location will be fixed
                            By the company at
                            The time of final.

                            Job profile and salary offered by company will be mention in your call
                            Latter. Your travelling
                            Charges are refundable if you got selected in interview.

                            Note:-

                            1. You will come with your all documents photocopy and one hard copy of
                            Invitation mail. Your original id
                            Proof and 6-photographs.

                            2. You can call in official working hours-9:00 am to 5:00
                            Pm. After working
                            Hours your call will not accepted.

                            For interview venue details and more query you will contact with our hr
                            Department contact no -

                            +91-[protected] sandeep sharma ast (Hr)

                            Regards
                            Ankit (Hr
                            Hero MotoCorp customer support has been notified about the posted complaint.
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                              T
                              Tarun Yadu
                              from Indore, Madhya Pradesh
                              Jun 9, 2017
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                              Address: 493992

                              Hero karisma same parts are order to sanjay auto raipur,
                              But regular base fake and false commitment
                              Sir karizma parts all ready order, receive some days
                              3 time order but can't be follow-up order
                              I request to hero motors
                              Please action to sanjay auto{authorized parts hero raipur}

                              Please please action to my complain
                              +2 photos
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                                sagar parjapati
                                from Gurgaon, Haryana
                                Jun 9, 2017
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                                Address: Ghaziabad, Uttar Pradesh, 201204

                                Dear hero team,

                                I bought a new hro passion bike from last 8-9 months ago and my bike is running just 14000 km and my chain set is damage. I have visited hero service center to change my damaged chain set but they said that will be chargeable for me but i can't understand why i pay for this because my bike is still in the warranty.
                                Kindly response me needful.
                                [protected]
                                Hero MotoCorp customer support has been notified about the posted complaint.
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                                  Bhuvesh Jindal
                                  from Jammu, Jammu and Kashmir
                                  Jun 8, 2017
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                                  Address: Sri Muktsar Sahib, Punjab, 152101
                                  Website: Hero Scooty

                                  Hi team,
                                  We bought hero duet last year june 06 from gidderbaha, distt. Mukatsar punjab. Till date we have not received the documents from the dealer. Everytime we are visiting the store executive, they said, it is pending on hero. We are waiting for the response.
                                  Is it really so that the documents are pending on your side? If so then how long will you guys take to release the papers. But if not then whom to chase with to get the documents.
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    praveen kumar chourey
                                    Jun 8, 2017
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                                    Address: Chhindwara, Madhya Pradesh, 461111
                                    Website: hero motorcorp

                                    Dear sir i want to state that i have purchased hero passion pro self m/w chasis no. Mblha10awdhm13789 eng. No. Ha10endhm44515 on 31/01/2014. Within one year some technical probelm occured and engine block and piston has been changed workshop incharge told me there is some menufacturing fault and no need to worry he has changed block agian second time but now i m facing same problems again. My bike is not running properly. So if it is menufacturing fault than please help me to replace my motorcycle
                                    Regards
                                    Praveen kumar chourey
                                    /o mr. Manmohan chourey
                                    Mob-[protected]
                                    Email [protected]@gmail.com
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      sapanjoin
                                      from Gurgaon, Haryana
                                      Jun 8, 2017
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                                      Shocker leakage in super splendor bike

                                      Address: Kanshi Ram Nagar, Uttar Pradesh, 207123

                                      Sir,
                                      I have purchased a hero super spender bike as on 18 may 2016 from bharat motors kasganj. Sir my bike is running 14000 km. Now front shocker of my bike leaked. When i am seeing the company advertisement and read the booklate, i am seeing there that tge warranty of bike is 5 year or 50000 km. Sir when i approached the here motocorp dealer in kasganj he and his representative told me there is bo warranty of bike after one year...
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                                      rajeevkhokhar
                                      from Lakhimpur, Uttar Pradesh
                                      Jun 8, 2017
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                                      Address: Bagpat, Uttar Pradesh, 250611

                                      The company dealer promised me at the time of purchase that your maestro scooter gives an average of 45km/lt in local and 55 on highway but it is nowhere near to the current average. It is just giving an average of 20km/ltr and after making a lot complaints at the local dealer in baraut, baghpat there has been no solution. They have done multiple services but they are of no use. I request you to take a step on this quickly and please don't let me reach the doors of the consumer court because this has been a case of making false promotions about your product, it's been around 3 years and i have suffered a lot since then. Due to this issue i am unable to use this scooter for the last three years, you can see it with the distance i have covered with it, its just 4600km because instead o[censored]sing it i prefer my car whose average is better than your so called scooter. I need it to be resolved at the earliest.
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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