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Hero MotoCorp Complaints & Reviews

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Last updated May 7, 2024
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Hero MotoCorp Phone Numbers

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+91 11 2614 2451
2262
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+91 11 2614 4121
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+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 254

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Address:121005

This is ajay dhiman writing you register a complain about my newly purchase maestro brought on 26th march 2017 (Billing date). It's registration number hr 51 bn 4237. Unfortunately i purchased your hero maestro except honda activa.
Issue: rare tyre of my maestro was buffering and i already complained on 1st may but problem was not solved properly and i'm not satisfied. Yesterday i again went to the service center with same problem...
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A
Alex Shaikh
from Vadodara, Gujarat
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Received a defective vehicle

Address:Vadodara, Gujarat, 390016

Myself Aman Sheikh, son of Naseembanu M Sheikh, age 20years, resident of Vadodara, mobile number [protected], I have unfortunately purchased a Hero Maestro scooter in the month October 2016. I have also taken care to get the vehicle serviced regularly. In the last 7 months I have hardly used the vehicle because I am working 10hrs service at office.
Since past three months the vehicle has broken 4 times including a complete blocking...
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H
Hani03
from Mumbai, Maharashtra
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Petrol leakage and starting problem

Address:400706
Website:www.heromotocorp.com/en-in

Hello Team,

This is Rahul Chavan, writing to you to register a complaint about my scooty, bought on 13 Oct 2016 Registered number: MH46Av9259, Chassis number: MBLJF16ENGGG00770. The above registered scooty is not in good condition. there is consistent petrol leakage and starting problem. Every time I start my scooty i am forced to switch the choke on.Even the kick start is not working right from when i bought the scooty (this...
+4 photos
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P
Praveen Movva
from Mumbai, Maharashtra
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Vehicle service at vishnu motors ekkaduthangal

Address:600032

Yesterday i have given my bike for general service and they charged 625 without engine oil.in that 375 rupees for labor till here fine.

When yesterday morning while handing over the vehicle i clearly told him there is problem with handle which issue will fix by tighting the screw.

While writing the card they don't know which language he is writing, but i am sure language is english, now sure that card comments...
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S
sks97021
from Mumbai, Maharashtra
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Service quality

Address:Dhanbad, Jharkhand, 828202

The self start of my maestro edge scooty was not working. I visited the chirkunda hero showroom on 26th april.2017. I was told that they will need approval from the higher authority if i wish to seek warranty as i was not getting any response, i raised a complain. I got an email that we will contact you within 48 hrs but no one contacted. The chirkunda hero showroom returned my vechile after 12 days and made me pay rs 1350. If that was to...
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S
suraj patra
from Bhubaneshwar, Odisha
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About my new bike hero splendor pro

Address:Khordha, Odisha, 751016
Website:www.heromotocorp.com/en-in

I bought a Splendor Pro on 17 March 2017 from Rohan Automobiles Bhubaneswar (Odisha). I think the vehichle I purchased is not new because on 5th may2017 my tyre flattened and when I got it repared I found several (5) more punctures had been already repaired. how is that possible. Secondly the paint of my vechile is wearing off and it seems like the vechile is of old stock and is hand painted. Moreover when I complained at the showroom they...
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Hemant Kashyap
from Delhi, Delhi
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Complaint regarding warranty services

Address:New Delhi, Delhi, 110007
Website:upperindiahero.heromotocorpdealers.com/HMC/HMCWAP/Index.aspx

Hi, my name is dharam vir, and i own a hero splendor+ since 8 of december 2016, and i have driven my bike for approx 8000+ kms, and bike had been sold to me as an attractive offer of 5 years full warranty services, now suddenly i got issues like some kind of weird noises coming from engine, bike has been purchased by oswal hero pritampira delhi, and for weird sound problems, it has been submitted to upper india hero, where it has been serviced...
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B
Bhupendra kansari
from Imphal, Manipur
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Starting trouble after severing and not solved

Address:Khunti, Jharkhand, 835210
Website:Hero motocorp

1. Today i was starting duet bike, but not started then i call dev automobile khunti showroom but he is not good response for solving it.. When i purchased dute bike he is asured me that if any bike will have any trouble within 5km my engineer will go and solve it.
2. Three time mobile has changed in dute bike but my dute bike went on only 6699. Mentioned owner manual - replace engine oil once in every 6000 km. When i asked it misbehaving....
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A
anilvnelson
from Perumbavoor, Kerala
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Pleasure scooter complaint : when running shut off engine

Address:682025
Website:www.mssmotors.com

The complaint reported in the M S & S (Motors) p.ltd palarivattom, cochin on[protected] that when engine shut off during running And they made service as per invoice no:[protected]rinv[protected] amount Rs 1052- and the complaint
is not solved.and ones again the same compliant is reported on 29-04-17 and they made service amount Rs 200- and here no changes happen.and on 06-5-17 also made service .still compliant is not solved .here i attached...
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G
giridharik
from Jalalpur, Gujarat
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Defective two wheeler

Address:395009

I have purchased hero duet in the month of october 2016, from jalaram auto b wing upper ground sargam complex, opp bhulka bhavan surat from very first day, i have a problem with my two wheeler regarding average and battery problem. After 1 week they have changed the battery. Hero motor floor incharge and receptionist claim that on high way hero duet average is giving 60/ km but actully from the day i purchased my two wheeler, after two services...
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S
from Noida, Uttar Pradesh
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Claim scooty

Address:New Delhi, Delhi, 110054
Website:scooty claim

Hello sir

Main ashad ali. Education department of goverment main job karta hu. Men's apni scooty 26/4/2017 ko claim ke liye diya tha. Or meri scooty abi tak thik nhi hui. Aj 11 din ho gye or main kis taklif se gujar rha hu logo ko nhi pta. Baccho ki tabiyat khrab he or muje scooty ki bhot jruri he.
Apse anurodh he ki meri scooty jald se jald thik krwane ki koshish kre.

Thank you
Aman motor...
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R
Rajashankar chakraborty
from Kolkata, West Bengal
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Hero duet booking on 19.03.2017 but still bike not delivered.

Address:Kolkata, West Bengal

Sir, i am rajashankar chakraborty booked a hero duet, black colour on 19.03.2017. For that purpose i paid cash rs. 26225.00 & rest amount paid by loan which was sanctioned by hero on 25.03.17. When i book the vehicle then the senior manager of showroom (Cynosure manik's auto centre, madhyamgram, kolkata -700129) mr. Babul and sales person rajesh sahoo assured me that they will delivered this vehicle with final registration of rto barasat...
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A
Atishc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Splendor Ismart 110

Address:Mumbai City, Maharashtra, 400022
Website:www.heromotocorp.com/en-in

I have purchase Splendor on aug 2016 from how it is 8 month there is multiple problem are coming and the one problem which has come so many time service center resolve again it come i told them and also i have raise complaints to customer care they tell me we will go it no proper answer I told to service center please change the engine if the problem is coming again and again and there is no resolution. Plz change the engine but they are...
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G
Gappugi
from Jevargi, Karnataka
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Over bill charge

Address:Bhind, Madhya Pradesh, 477001

Reminder,
If you not solve this we go for consumer count, which I send to all document, when the charge to me and give the bill, we have two bills, one is give actual money bill, second we give the actual bill bill, different is 6900/-Rs, please give the reaspon other wise we sumbid the bill in consumer cort.
Hello sir,
I am kushal kishore singh, i am buying hero motorcycle passion pro, in 19/04/17 for bhind madhya...
+3 photos
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harish israni
from Jabalpur, Madhya Pradesh
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I am complaint about poor service and miss behave

Address:Raipur, Chhattisgarh, 492006
Website:www.heromotercop.com

I am harish israni from raipur chhattisgarh today given may wifes mestro age in rajdhani auto sarvice center telibandha ring road no 1. which no is c.g. 07-ay -4694 date[protected] they miss behave only for that i said about petrol stolan from my scooter and they were not giving me my wifes scooter after my aadhar card copy and pan card and receipt copy also which attach below. they said me you have to put how much petrol was in your scooter...
+5 photos
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S
sagar chawda
from Ahmedabad, Gujarat
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Hero Motocorp Engine chain and mileage issue.

Address:Vadodara, Gujarat, 390001

Hero Motocorp — Engine chain and mileage issue.
I am baying passion xpro 1.5 years ago, and hero say 5 years warrant on ENgine, but last 3 months I am every month going in service station, I am chang in full chain set, after 15 day ENgine bolt aromatic out of bick, service engg say when Nick is running, the bolt is open automatically...
Then after 5 day after automatically gear chaning spring broken automatically, the gear...
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K
Keshav Dhonner
from Nashik, Maharashtra
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Passion pro

Address:Nashik, Maharashtra, 422212

I have purchaes new passion pro in nov 2016 unfortunately i have face accident with bulls and the bike is damaged then i have submit it in service station in 4 april 2017 but from one month ihave not get my bike. Is it ture that the parts are not avilabel in markrt? I have shock the new version of hero bike cant repair within month. I want to sell it and never buy hero ok...
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J
jasvir mansa
from Bathinda, Punjab
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Bike document (RC)

Address:Mansa, Punjab, 151505
Website:[email protected]

I was purchase a bike hf-delux self frome ganpati automobile distt mansa, state punjab... New its being approx 1 year but still i am unable to get my certificate of registratoin... Even. I have completed all the formalities and documents... Sir i am very upset. Ganpati automobile do not respond on concern matter. So i requst you plz help me on this matter and make me able to get my rc... Ganpati automobile dealer behaviour very bad... He...
+2 photos
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H
happy9999
from Kuzhithurai, Tamil Nadu
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Engine chain and mileage issue.

Address:560016

Very bad choose to select the bike from hero. I had purchased passion xpro on last year august. From day 1i had issue with engine sound very badly, clutch, mileage, engine chain sound. Till now 3 services got they couldn't solve the problem. When i connected the service center i got an answer as this bike model is spotted within a span of 8 months the vehicle model is stopped.
Hero company as wasted my money by given wrong advice to...
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D
deepaksdixit
from Imphal, Manipur
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Bike mileage problem..

Address:Gaya, Bihar, 823001

I have purchased hero hf deluxe in april 2016, i m facing issue of mileage since purchased, i already complaint to hero agency but mechanic says that your mileage is alright. But average is still 35-37 km per litre in my knowledge. What can i do. My bike no is BR 02 AD 8109. 4 free service completed. Meter reading is about 4200 km. Problem persist....
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