Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated Feb 5, 2024
Complaints 6252
Resolved
256
Unresolved
5996
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4608
1307
Phone
+91 11 2614 2451
2262
623
+91 11 2614 4121
721
323
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 261

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nitin Saraswat
from Noida, Uttar Pradesh
Report
Copy

Splendor plus engine chamber has cracked

Address:Faridabad, Haryana, 121001
Website:yuvahero.heromotocorpdealers.com

I am nitin Saraswat resident of h No 1360 galino 4 hanuman nagar kheri road faridabad I have purchased splendor plus from yuva motors private ltd 29 neelam bata road nit faridabad but now my bike engine chamber has cracked automatically Without any other damage and bike is under warranty but agency charge for this kindly request you for change engine chamber as soon as possible i should highly obliged...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
inkollu
from Mahbubnagar, Telangana
Report
Copy

Engine repair - excess repair charges collected - refunds the amount.

Address:Krishna, Andhra Pradesh
Website:Www.complaintboard.in/complaints

I palaparthi srinivasulu - (manager in state bank of hyderabad) gave my glamour vehicle no. ap27ap5753 for engine repair (bore) on 23.02.2017 at dasarath motors, vijayawada, a. p., india.
The company demanded for payment of rs.14640/- at the time delivery, though their estimation was rs.12000/- (including all charges) to repair the bike vide their estimate vide job card no.845 (invoice no.[protected]rinv[protected]/11.03.2017) upon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitin 1
from Aligarh, Uttar Pradesh
Report
Copy

Mileage problem

Address:244713
Website:[email protected]

सर 2014 में मैने 1 सुपर स्पलेंडर खरीदी थी। उस समय कंपनी ने मुझे उसका माइलेज 65 का बताया था लेकिन जिस तरह मेरी बाइक आयल पी रही थी मुझे संदेह हुआ की इसका माइलेज बहुत कम है इसके लिए...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lb Gangwar
from Bareilly, Uttar Pradesh
Report
Copy

Bike chain and sound problem

Address:Jhansi, Uttar Pradesh, 284202

I bought hero splender+ bike from billaiya auto, gurusari (Jhansi) up. before 6 month. the chain of my bike looses after 200-250 km. when the chain loose a sound generat by chain kit kit ... i tightened it many time but there is no permanent solutions for this.
i am not satisfie with the service provide by your service centre that is in Gurusarai jhansi up....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shambo Shambo Mukherjee
from Kolkata, West Bengal
Report
Copy

Servicing and low mileage issue

Address:Kolkata, West Bengal, 700099
Website:HEROMOTOCROP.COM

I had bought a hero passion xpro drs from vinline engineering pvt. ltd. (narayantala west, baguihati, kolkata-59) on 16th june-2015.. my registration number is wb20 al 6528 (customer name - cement menufacturing company limited, 3 alipore road, satyam tower, alipore, s24pgs).
Till date i have done my all servicing (probably 9th till date) from hitech hero service centre, ananadapur and all action taken as per service center supervisor...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varmans
from Delhi, Delhi
Report
Copy

Starting problem

Address:604407
Website:hero motors

Hi,

This is Sakthi varman, PH: [protected].

We have bought Passion pro i3s bike on January 2017 first service also over and we had complained about this starting problem. still the starting problem remains same. bike does not gets started even though we have kicked more than 20 times. Am totally dissatisfied with this bike. kindly solve this issue. Am unable use my bike in emergency. its irritating me.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pathagolusu
from Tanuku, Andhra Pradesh
Report
Copy

Byk mfg year 03/2016 sold 03/2017

Address:West Godavari, Andhra Pradesh, 534302
Website:Www.heromotocorp.com

Dear sir/madam,

I karumuri nagalakshmi kumari purchased hero duet this year 11/01/2017 from hero motocrop ltd agent Sri chittiauto mobiles nidadavole they give last year 03/2016 year model the showroom management not tell those thing just now ask to management not answer properly.
Give the solution about the problem. Thanking you sir,
Yours faith fully
K nagalakshmi kumari
[protected]
Purushothapalli...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deveshwar Rao
from Gudivada, Andhra Pradesh
Report
Copy

I am complaining about my duet petrol cap lock system.

Address:Vizianagaram, Andhra Pradesh, 535005
Website:Sri Varalaksmi motors vizianagaram

Sir, i bought white duet on august2016. And
From first servicing the vehicle started complaining of many problems. And the main problem is the petrol cap system was broken. I went many times to your show room. But they are not not replacing the petrol cap system and always saying that the stock was over since from 4months. Sir, my house is so far from the showroom minimum 20km. On every week end i am going to showroom and ask to replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aslam Khatri
from Mumbai, Maharashtra
Jul 15, 2022
This thread was updated on Jul 15, 2022
Report
Copy

Key problem of maestro edge

Address:Indore, Madhya Pradesh, 452002
Website:www.consumercomplaints.in/new_complaint

Sir,
I have purchased Maestro edge last year.I have just out showroom after purchase scooter and try to start
When I insert key in vehicle it shows a symbol of key and I again and again try to insert it when symbol goes it is able to start than I told to manager of sukhmani hero indore theytold me please try to start and finaly after 40- 50 attempt scooter start and management told me please come after 7 days for first service...
Helpful
10 other people found this review helpful
10 found this helpful
2 Comments
Report
Copy
चन्दन सिंह विशेन
from Vikasnagar, Uttarakhand
Report
Copy

Service center denied to change part

Address:Allahabad, Uttar Pradesh, 211001

Sir, I bought your company's Hero Glamor Bike from Sikanderpur Ballia UP, 4 months ago.
After walking just 1800 kilometers, the clutch plate of my bike got spoiled, as I live in Allahabad at this time, I took your bike to Kanha Motor Service Center in Allahabad.
There manager was told that the bike is from another district, so we will not be able to change the parts here, I requested a lot, then the manager told me that first...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanjarla Sagar
from Sathupalli, Telangana
Report
Copy

Scotty registration and showroom behaviour

Address:Karimnagar, Andhra Pradesh

I purchased hero duet in november 2016 in peddavallu state centinarycolony kalva cherla raghavendra hero showroom. But still the registration process is not processed.first service is also not completed.showroom responds very negligible. Solve my issue as soon as possible. Hero showroom did not reacted properly.i need help from u.sove my issue please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prakash R cit
from Bengaluru, Karnataka
Report
Copy

Jf33aaggb07024 engine complaint of duet ka 12 q 7194

Address:571213
Website:www.indiacomplaints.com

I purchased new hero duet on 21 march 2016. so many people told me not to purchase duet, it is a failure vehicle, go for activa- honda.But without hearing to them i purchased duet. on 9th February 2017 my new hero duet was given to repair due to engine complaint. The show room which I purchased was hero show room in gonicoppal, kodagu, karnataka - 571213. early after 8 months from the date of purchase the scooter had other problems like engine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srikanthgundlapelly
from Chennai, Tamil Nadu
Report
Copy

Regarding to generate and dealer behaviour with customer

Address:Rangareddy, Andhra Pradesh, 500047
Website:www.krishnasaihero.com

Hi,
I bought new passion pro with i3s technology and auto head light on bike on 3/3/2017 in krishna sai motors, h. No: 1-32/2, sai nagar, malkajgiri, hyderabad, telanagana-500047 show room. But i didn't get any tr, invoice, insurance documents from show room yet. It's already 15 days. Last night i called to dealer regarding about my documents. The duty fellow don't know how to communicate with customer and he using un parliamentary...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
danish atique
from Modasa, Gujarat
Report
Copy

Service, parts , behaviour

Address:122001
Website:heromotocorp.com

Hi
On 13march 2017 i was going on my bike than suddenly bike stop... I tried many time to run but I failed to do so... Than I went to hero service centre... They checked my bike and said that there is issue with your chain that's why it was not running and because of chain, chamber was also damage...they will replace chain set and do service as service is also pending... It was under warranty and has a insurance from Lombard ... They...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Batheesh
Report
Copy

Over service charges every month

Address:Kannur, Kerala, 670102

I am paying around more than 3000 everymonth as service charge for my two wheeler maestro
Now it has poor milage and the service is very bad in chakyath mukku service centre Thalassery.
Every month we are complaining regarding this and they are not taking care of this
If this continues frequently we will complaint in consumer court for over and unnecessary charges....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preet Singh Johar
from Delhi, Delhi
Report
Copy

Nobody is giving me response for my issue

Address:110014

I m balpreet singh. I had met with an accident on 27th February 2017 and on 2nd march 2017 i had given my bike (hero ignitor) to Hero Arc Motors Ashram for the claim. Today is 16th march 2017 and i have not received any response or date from them on which date my bike will be okay. I had went there many times but they told me that they do not have Hero Ignitor's parts available with them right now.I had called Mr. Mehra at Hero Arc Motors...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kurkure
from Gurgaon, Haryana
Report
Copy

Fake bike sale by dealer

Address:New Delhi, Delhi, 110044

Dear Hero Team,

I have purchase hero bike on 08/03/2017 (Ignitor) in evening and next day morning I have seen

bike are old all part are duplicate and painted and I am reach hero showroom Singla Agencies (South Delhi) but dealer are not response about these he say bike are new.

These is first time I have purchase any bike and I am very frustrated about these.

Kindly intervene and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Khatana
from Delhi, Delhi
Report
Copy

About rusting on engine's cylinder kit

Address:Mahendragarh, Haryana, 123001

Dear sir
Please resolve my complaint about my engine rusting. My bike reg. No is hr 35 l 3491 and my alternative no is [protected]. No one is ready to hear my problem in auto deals hero at narnaul haryana pin code 123001. They said we are not responsible for this i had tell them this issue in november 2016 and next in march 2017 but no takes actions against this issue please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aniketgrover18
from Jaipur, Rajasthan
Report
Copy

Hero i smart start making annoying sound with in two months of purchase.

Address:Meerut, Uttar Pradesh, 250001
Website:www.heromotocorp.com

I have purchased Hero splendor I smart on 1st January 2017 till first service, everything was good, but after second service the timing chain of bike is start making very annoying sound. I asked the service manager about the sound, he said that this is the normal sound of the bike, but I don’t think this is the real sound of the bike. It's just 2 and half months to purchased the bike
Kindly resolve the issue at the earliest or else...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj kumar
from Allahabad, Uttar Pradesh
Report
Copy

Product complaint

Address:Jhajjar, Haryana, 124507

I have hero splender i smart buy on 30.10.2015 from m/S Satvik Motors Bahadurgarh Distt. JHAJJAR Haryana.
From last two month bike is not not running properly. Some starting problem in the bike so i go for workshop for solve the issue but again and again problem are not solving after my many request they always tell this time bike is ok but after one two days problem is same again. Iam very disturb about the bike and satvik motors...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy