Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Hero MotoCorp reviews & complaints page 264

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pikan
from Kolkata, West Bengal
Report
Copy

Unethical behaviour

Address:Cuttack, Odisha, 753014

Dear Sir/Mam
Dear Sir
With due respect i am girish chandra biswal and i am purchased a hero hunk on behalf of my uncle name Mr Kanhu charana Biswal. on dated 11.10.16 from Baishnabi Motors Kendrapara. after that my vehicle 1st, 2nd, 3rd and presently 4th service complite at Hero authorized dealers SUNNY MOTORS at Cuttack, Odisha.

But Hear i am very very sad to inform you that after my vehicle 1st service engine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sadgurusharanam
from Amritsar, Punjab
Report
Copy

Duet scooter trouble

Address:Amravati, Maharashtra, 444607

I had purchased hero duet from Nawander show room amravati.since purchase i am facing problem.battery frequently gets discharged.and 2nd problem scooter doesnt start without battery by kik. i had changed 3 batteries in one year.i had made complaint to Nawander showroom plus service station as well as Nagpur service station.hero centre employees were non cooperive..n o one is cooprating me about this trouble even not taking cognizance of it.i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Lekshmi
from Punalur, Kerala
Report
Copy

Delay in servicing the Accident prone vehicle

Address:Kollam, Kerala, 691010
Website:www.consumercomplaints.in

We took a new vehicle(Maestro Edge) from VENAD AUTOMOBILES, Kollam, Kerala on 23/09/2016, model : Maestro Edge VX Deep Blue Grey KL 02 AY 9998. On January 28, 2017 the vehicle met with an accident making a crack on the right side body of the vehicle above silencer guard and the right side mirror was fully broken.We had given the vehicle for service on 30th of January on an accident claim. It is nearly one month now we haven't received any...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Joshwa kiran Alex
Report
Copy

Worst bike I ever had

Address:Pathanamthitta, Kerala

Sir,
First and Last bad experience with hero
I purchased Hero HUNK ( on 26/8/2016) after this purchase i could say this was my first and last purchase with Hero. My feedback is very bad regarding your product.From the first week the front disk making some verid sound I complained to the service center PRIYANKA MOTORS ADOOR PATHANAMTHITTA DISTRICT KERALA. They check and told me that it is cleared on the way back to home the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramanbhai S Patel
from Ahmedabad, Gujarat
Report
Copy

Refund Excess Money

Address:380009

Respected Sir, Date:- 25/2/2017
I was Purchase Hero I Smart Byke 110 CC From Bykes Ayto Dealer, Near Vijay char rasta, navarangpura, Ahmedabad-9. I was Paid Rs- 61646/- on 19/11/2016 as per dealer instructions. after give me byke delivery. as per Invoice (1) Byke price Rs- 54330/- With VAT. (2) RTO Tax RS- 3095/-(3) AMC Tax RS- 1205/- (4) Insurance Fee RS- 2038/- (5) High Security Registration Plate Fee Rs-140/-. Total Rs 60808/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra, 411006
Website:www.heromotocorp.com

Contact id[protected]scon[protected], invoice no[protected]sinv[protected], reena sham lokhande.
Have purchased pleasure (Candy blazing red) from anand motors, vishrantwadi, a dealer of nhf wheels on 11/11/2016. Since the date of purchase of am following up with anand motors, viashrantwadi for the service book and a duplicate key, a card etc... Documents... They didnt gave me the same.in the month of feb -17, we got to know the showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjaykumarrakshit
from Delhi, Delhi
Report
Copy

Complaint against service centre "RUDRA AUTOMOBILE, BARDHAMAN"

Address:Bardhaman, West Bengal
Website:www.gmail.com

On 24.02.2017 I gone to your service center with my vehicle "Hero Honda Pleasure" by 11 P.M. and your service center took my vehicle and promise me at 5P.M the vehicle will be handed over to me after solving all the problems which was given by me.the problems are as follows:
1. Indicator lights were not getting ON.
2. Foot stand is loose.
At about 5 P.M. of that day I go there to receive my vehicle. I payed all the serving...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhairav123
from Malegaon, Maharashtra
Report
Copy

Spare parts unavaibility

Address:Ahmednagar, Maharashtra

I purchased hero dute 11 months ago.my bike got damaged in accident so I went to showroom n register fr claim.nearly 1month passed bt they had not repaired bike.whenever I asked them they told me that spaireparts are not available that's why they failed to repaire.Its a request pls ensure of the spaireparts unavaibilty n cooprate us...Mrs.Usha B.VADODE ap.haregaon talk.shrirampur dist.ahmadnagar state.maharshtra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitmmc
from Gulaothi, Uttar Pradesh
Report
Copy

Harassment for documents after full cash payment

Address:743235
Website:www.consumercomplain.in

I have bought hero duet from hero dealer, auto palace, bongaon, north 24pgs, west bengal on 19.9.16.still i have not got any documents like blue book, number plate documents.they always says come to our showroom. When i go then they tell me that sorry it is still under process.it happened 100times.i am fed up.please help me.The worst service i have ever seen.still no number plate token given to me.please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Palanpura
from Ahmedabad, Gujarat
Report
Copy

Technical support

Address:Jamnagar, Gujarat, 361006

I purchased hero xtrme on 27th jan 2017 my issue is this bike is giving 38 km/ltr avg. I want to know
In which speed i can change gear to burn proper petrol. I changed my gear in speed 5, 10, 20, 30, 35 km/h respectively from 1th to 5th. Suggest me standard speed of shifting gears.
Also tell me some shifting gear rules. So i can make my bike helthy.
And please tell me that in which speeds i can shift gears to make engine...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Virendra Narwariya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hero duet scooter digital display not working

Address:Gwalior, Madhya Pradesh, 475110

I have purchased hero duet scooter 110 cc bike from tanushka automobile, city centre, gwalior, m. P. On 3rd of february 2017 after 3 days from purchasing my scooter digital display lighting is fused and not working.
Now i am regularly asking for the replacement of the same at the durga agency, dabra, dist. Gwalior.
The service person say to me i have no particular parts of your bike so you go where from you purchase the scooter.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukesh Puri 11
from Nangal, Punjab
Report
Copy

Engine not working properly

Address:Ludhiana, Punjab, 141010

Engine no. Ja06epghl10417
Registration no. Pb10gb2592
Date of purchase: 30/11/2016

The engine of my bike is not functional properly.
The engine produces bad noise.
I also visit to authorized service station 12-15 times. But i am disappoint from there.

I want to keep well manintained vehicle. But they not taking it as serious task.

Kindly help me for the solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin291895
from Noida, Uttar Pradesh
Report
Copy

Bad service and cheating at shree durga motors bulandshahr

Address:Bulandshahr, Uttar Pradesh, 203001

Sir, I purchased Maestro Edge in April 2016 . Recently I have done service at 15/01/2017 Which is paid service as I missed 2 service . Afterthat My Scotty has pick up problem . We changed Belt drive of amount 693/- at 12/02/2017. Still it vibrates and sound noisy. At 19/02/2017 My Scotty Engine seizes, Now they demanding 10500/- for changing Camshaft, Cylinder kit. They Not taking it as serious task . Shree Durga Motors Bulandshahr is the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jasmine Ajmeria
from Noida, Uttar Pradesh
Report
Copy

Defect in tyre of motorcycle

Address:110074

I had purchased hero splendor+ (engine no.-HA10ERHHA14418)from Pashupati Motors, Adchini, main road Mehrauli Aurobindo Marg on 16/01/2017.While driving the bike I felt that the front tyre of the bike was not working properly (bubbling)and I visited the showroom next day to resolve my problem, the worker at the showroom suggested me to change the side of the tyre and I do the same but my problem was not solved.When I reached the service centre(Sekh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandpaulraj
from Chennai, Tamil Nadu
Report
Copy

My splendor plus self maillage problem requeson

Address:600077
Website:hero motocorp complaint teem

Sir I Have Purchase the Hero splendor plus self on 12.02.2016 as on today More than 1 year completed as per the company website Mileage will be 81kmpl per liter, Sorry to say am extremely says my bike mileage is performing 58kmpl only at as of now, kindly ensure and enclosure this issue, Delars: sri rukmani motors, madipakkam, chennai-91Engie no: HA10ERGHA22221 Chassis no:MBLHA10CGGHA120 My Name: MARTIN .S
My contact no:[protected],...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh sevak
from Baghdogra, West Bengal
Report
Copy

Product complaint

Address:Dungarpur, Rajasthan, 314025
Website:www.heromotocorp.com/en-in

I am yogesh kumar sevak from sagwara, dungarpur, raj .314025
engine no.-ha10eyf4k01657, chassis no. - mblha10cak4k1643
reg.No. - rj12sp9537 . I bought this bike on 26/08/2016.
but felt many time that it`s chain system is loose, i tight it many time but it get loose .When i go to service they assure me now its but it still loose, it is factory fault so what to do ?
and what is this bike`s actual price bcoz showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110094
Website:Hero motorcorp

I am pramod kumar from johripur delhi my bike no. is DL 5S 9863. my splendor plus bike is purchased in August month of 2016. and my bike was not performed well since it was purchased. it has some problems likes brakes issue, sound issue, handling issue and it is seemed that in 2nd service engine oil was not changed but they had charged for engine oil and not cleaning properly. My bike engine oil not change in 2nd service and brakes does not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshman1885
from Palghat, Kerala
Report
Copy

Poor service of dealer gayathri motors palakkad, kerala

Address:Palakkad, Kerala, 678001
Website:SERVICE

Sir,

Ref:KL-70--B-1885

I have bought a Hero Glamour motor bike from Gayathti motors dealer of Palghat, kerala. In the first service i have complaints of noise coming from front part of the bike. i have informed the same to service people, they are not yet ratified the complaint. a service girl have called me to know about the mistake; i have told the complaint but i have to get back the bike from 40 kms far...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rafeekcity
from Thiruvananthapuram, Kerala
Report
Copy

Amount variation

Address:Thiruvananthapuram, Kerala

I had purchased a hero splendor i smart 110cc bike on 18/1/2017 from M/S janu motors kilimanoor, thiruvananthapuram.The time of booking on 13/01/2017, the dealer had informed that the on road amount will be between 63800 to 63900.An amount of Rs 5000/ was paid on 13/1/2017 as advance and rs 25000/ on 18/1/2017 at the time of purchase, which includes insurance amount of Rs 1672 also.Balance amount was financed from Hero finance.On 14/02/2017...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vs25121966
from Mumbai, Maharashtra
Report
Copy

Cheating at Workshop

Address:New Delhi, Delhi, 110023

My bike REGN NO.DL 12 SF 7676 got serviced on 19/2/2017 on due date at KM reading 3907 KM at Khanna Hero, Mayapuri, Delhi workshop. It was 4th free service. on 3rd free service I had got its mobile oil changed at KM reading 3011 KM. Without my consent workshop manager told that he has changed the M/Oil and charged Rs.290/-. I objected for it. He had not even mentioned about it in the job card. I have paid the amount through debit card but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy