Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 268

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shishir Das Chowdhury
from Delhi, Delhi
Report
Copy

Paid water wash

Address:799008

I mr. S. Das chowdhury was gone to your service center dated 20.01.2017 time. 16:53:21, job card no.[protected]rjc[protected], supper splendor reg. Tro1-e-9235, for paid water wash, after washing i found there is so many spot of soil and other things, then i go to authorized person regarding this and he ensure that you come tomorrow again i will wash it,
Then after 2days again come to service center, job card no.[protected]rjc[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
संत शिरोमणि सागर
Report
Copy

Excessive bill charged by aman motor

Address:New Delhi, Delhi, 110094

Dear sir i am the regular customer of hero moto from the beginning i always sent my car to authorized service station for repairing and maintenence of my bike every time aman motor is overcharging with me he always charged without my permission today dated 22/1/2017 again aman motor brajpuri yamunavihar charged me excessive bill without my permission please help me refund my excessive amount and take effective action on aman motors
date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chathuranga Sandaruwan
Report
Copy

Complaint and disappointment of Hero Hunk.

Address:11566

I have informed the defects of the Hero Hunk motorcycle I have bought through e-mail. Here with I attached the former e-mail I have sent. I appreciate the solutions provided by the agent of Hero Sri Lanka. Though, I’m not satisfied with those solutions since the spare parts provided were inferior in quality.

The spare parts provided an the current conditions are as follows.

· Due to lose connections two switches...
+24 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Radheram
from Meerut, Uttar Pradesh
Report
Copy

High prise from invoice

Address:Dehradun, Uttarakhand, 249201
Website:Heromotocorp

I have very unsatishfide about rishikesh dealirship when my friend purchease scooter from jai sai hero rishikesh sels excutive told the rate 65 thousend of hero mestro but afther purchesing scooter my friend recived invoice in it diffrent 4000 rupees from when he have take cotatiin time from prise list in invoice 1500 rupees discount and he have read news pepar insurance free but no any give him insurance free so i dicide to purcsese activa...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramdas patil
from Kolhapur, Maharashtra
Report
Copy

Provide problematic motorcycle

Address:416 503

We buy ur new hero HF Deluxe last 15 days ago from Shivani Auto, Ajara. but from the first day we have problems with that model. its create many problems like not starting well as well as fuel indicator not indicate fuel..tomorrow that bike was totally stopped working..and today i am called to service center for talking about such problem they were not give me any satisfactionarry answer..I have 8 bikes of your hero company and now I am decide...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashivsvs
from Chandigarh, Chandigarh
Report
Copy

Bike not delivered after false date of delivery

Address:Pune, Maharashtra, 411 001
Website:www.heromotocorp.com

I had booked bike "Xtreme sports" on 4th jan 2017, I was promised to get within 10 days with cash payment. But I have not received bike. Everytime they say to be delivered within 2-3 days. I am really surprised the bleike "xtreme sports" bike is not available in any of the Hero Ex-Showroom in Metropolitn city like PUNE. There is no bike for demo either. Moreover, the sales man try to sell the bike which is present in their showroom only.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tuski1990
from Vidisha, Madhya Pradesh
Report
Copy

Problem regarding new bike

Address:Burhanpur, Madhya Pradesh, 450331

I have bought a new bike “GLAMOUR FI DSS CAST SPORTS RED BLACK” on 09/11/2015, there is a problem with the bike. The bike does get stop while driving, and it doesn't take pick up at all.I visited service center three times, but the issue is not solved yet. The mechanic says that they don't have technical knowledge of “FI” system and fail to solve the issue. Now I want my issue to be solved or replace the bike, or else I have to go...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikash jha1988
from Delhi, Delhi
Report
Copy

Taking extra charges

Address:New Delhi, Delhi

Dear sir Vikas Kr Jha got my bike splender pro repaired at Satya Bhama Motors At 146 phase1 Kotla Vihar on 18/01/2017. I got my bill of ₹3053. I gave my credit card for payment. Manager swapped ₹57 extra ie 3053+57=3110 from my card. I asked her to waive 57 ₹ . Manager MANJU BATRA and employee behaved nonsense with me.And threatened me by saying that they are not giving my bike back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kalpana rathore
from Ajmer, Rajasthan
Report
Copy

Regarding self stat problem of vehicle

Address:Ajmer, Rajasthan, 305801

I purchased duet in augest 2016 from ' AMIT AUTO AGENCIES ' kishangarh- 305801 . now there is problem in scooty in self start. im suffering this problem since last 20 days. i send my scooty to dealer for 3 times for checkup but they are not properly responding to me. if this problem is no solved within 2-3 days then i will go consumer court for complaint.

kalpana rathore
[protected]
kishangarh...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Ujjwal Burman
from Muzaffarpur, Bihar
Report
Copy

Complain against Asha Hero Service Center

Address:800001

Asha Hero is the worst place for servicing.
I have faced so many time such a problem that the problem consist after servicing from Asha Hero.
They are useless people they done nothing except washing the vehicle whether it is paid or free servicing.
My scooty no. is BR01CF6620 n this my no. [protected]
It is request to Hero pls do needful regarding this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reshma bhadran
from Thiruvananthapuram, Kerala
Report
Copy

Poor sevice

Address:Thiruvananthapuram, Kerala, 695020
Website:consumer complaints

Respected sir,
I own a Hero motocorp PLEASURE(KL 01BW 9431) and have done follow up servicing only in authorized hero service centre in MATHA AUTOMOBILES. SR complex, peringammala, kalliyoor.p.o, trivandrum, kerala. it is unfortunate to state that i am thoroughlly dissatisfied with the irresponsibility of service.because i have a doubt about my new battery.ie, i owned this vehicle just before 10 months and the self switch is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kiran pandit
from Diphu, Assam
Report
Copy

Worst experience about Hero Mestro

Address:Kamrup Metropolitan, Assam

Dear Hero Motocorp
This is to request you company that don't play with customers, I bought a Hero Maestro Edge in 5 December 2015 from D.R Brijmohan & sons pvt ltd, Guwahati (Assam) and after purchasing that m facying many problems, I don't want to count you the problems, but engine defects, service person says some thing broken then suddenly they changed some parts it by taking3- 4 days, then again the battery problem they took another...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeev9320
from Allahabad, Uttar Pradesh
Report
Copy

Self starter

Address:Kurukshetra, Haryana, 136128
Website:[email protected]

I have a hero maestro. i face a problem in my vehicle self starting. i checked in hero agency pehowa but i didnot found any solution please view my problem sir .i done vehicle service 5 times but i didnot found any solution . my vehicle no HR41H6792. Plese do something forf my solution otherwise i will get any kind of action in consumer court. thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagasaivikranth
from Hyderabad, Telangana
Report
Copy

Worst services provided by your service stations

Address:Anantapur, Andhra Pradesh, 515001
Website:Heromotocorp

I bought a hero mastero just a year back I got serviced the bike on[protected] .From that I visited your showroom cum service center for nearly 15 times but no use their service is worst I can't even explain how worst their service is ! I can't even suggest anyone to buy hero products those bikes stopping during traffic doesn't even start after several kicks and front wheel side is always producing sound like vissel sound they are so disgusting...Waste...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mandal anil
from Hazaribagh, Jharkhand
Report
Copy

Hero motocorp engine issue warranty not covering

Address:Giridih, Jharkhand
Website:giridih(jharkhand)

I have purchased Hero X pro in 21'oct 2014 my registration no JH 01 BL 5877 i am doing regular servicing & all things..my bike having only 20000 km & now engine is making pollution so i say in servicing Hero showroom(Nirmalla automobiles at Bishnugarh, jharkhand) says it requires 12000 Rs for engine work..Engine having warranty of 5 yrs & in my case my bike only 2.5 yr old & engine not working well. I said manager of Nirmala automobiles,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Datta khatate
from Pune, Maharashtra
Report
Copy

Engine issue

Address:Pune, Maharashtra, 412218
Website:[email protected]

I have purchased Hero hf deluxe 11 months before & i m doing regular servicing & all things..my bike having only 19000 km & now engine is making soo noice & Hero showroom says it requires 12000 Rs for engine work..Engine having warranty of 5 yrs & in my case my bike only 1 yr old & engine not working..company also refusing & misbahaving..plz dont purchase any bike of hero..the worst service ever...not even 1 star..totally rubbish...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ramdayma
from Karaikkudi, Tamil Nadu
Report
Copy

Motorebike splendor nxg

Address:623534
Website:[email protected]

Sir i am purchase hero splendor nxg in oct 2012 from naval canteen Mumbai and this bike oil tank in rusted in side and out side/inside both side oil leakage from drain pipe and front wheel rim paint remove your agency at mahalaxami mumbai told me change oil tank how i can change tank in four year only.my bike rg. no. is MH-01, BH-4843 NAME OF RAMNIWAS i am defense personal please take necessary action and tall your agency change with in guaranteed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shekhar keloniya
from Bhopal, Madhya Pradesh
Report
Copy

Unable to start hero duet vx, has issues with battey and engnition

Address:Indore, Madhya Pradesh, 452001

Today i try to contact hero moto corp on there toll free no. but unable to connect. I bought hero duet vx mp09 4117 on 14/05/16. this bike is not starting from kick or self start [both way i tried]. They replaced the battery but still i am facing the same issue. some time it starts, some times not. I am mentally frustrated. This bike is only 7 month but fill like second hand bike.
I want this issue to be resolved or refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikrant kumar Jaiswal
from Mokokchung, Nagaland
Report
Copy

Problem facing during lock of fuel tank of duet

Address:Ranchi, Jharkhand, 834004

I have purchased Duet in the m/o- Aug 2016. I am facing a lot of problem during lock of fuel tank.

My scooter has provided 3 free services in different work shop but there have done temprory solution.

Today also i faced same problem and my fuel tank is remain open until i will go workshop for repairing it. Again I will get temprory solution at work shop.

I need permanant solution, so that i will...
Helpful
9 other people found this review helpful
9 found this helpful
6 Comments
Report
Copy
K
Kanish vaishnav
from Delhi, Delhi
Report
Copy

Duet india's so called new umeed..

Address:Faridabad, Haryana, 121001

This is my second complaint.when i didn't get any reply for my complain.I think hero motors damm care about their costumers.Since i have complain before i have buyed a new hero scooti Duet and getting trouble.This is my 12th time in 5 months i am taking This is service centre and still my problem is not resolved.This scooti used to stop in a mean while time like after 1km...Damm...New...umeed......
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy