Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 289

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rvn001
from Hyderabad, Telangana
Report
Copy

Starting problem in a newly purchased hero duet bike.

Address:Bangalore, Karnataka, 560043

Starting problem in a newly purchased hero duet bike.. Not at all happy with the service, i lost my money buying this bike.
I want a remedy for this, honda and tvs companies provide good service for the same price, i have spent rs.63, 493.00 for this bike, its really uncomfortable in traffic's if gets off, after 3 or 4 kicks the bike starts. Really unhappy with the product by hero corp....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lkjhffd
from Muzaffarnagar, Uttar Pradesh
Report
Copy

Chain cover of motorcycle changed by the employee

Address:Saharanpur, Uttar Pradesh, 247662

Dear sir,
I came for service in hero motorcorp service centre in jai bhagwati automobiles, dehradun road, chhutmalpur during that time my motorcycle cover has changed by the employee of the service centre. They were saying that we will change it but they do not want to change it
O now kindly resolve my problem as soon as possible


Name jonny kumar
Motorcycle no: up 11 ay 6237...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
seekashu123
from Mumbai, Maharashtra
Report
Copy

Faulty buzzer and indicator Hero Duet

Address:Allahabad, Uttar Pradesh, 211005

Hi,
I bought hero duet of april 2016. Due to leakage of battery the circuit got affected and indicator and buzzer stopped functioning. Despite, my repetitive call and visit to the workshop it was not fixed till date. People at the workshop says that the company is not able to send the spares to get it fixed. It is now more than three weeks i am riding the scooter without indicator and buzzer. It is very difficult to ride during night....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yograj manoharan
from Idukki, Kerala
Report
Copy

Maestro Edge starting problem & very low mileage

Address:600029

I got new hero mastero edge just 3 months before at nagappa motors but from starting there is a starting problem and mileage is very low just 30km per litre.. I have given the bike for service at nagappa several times but still this is not resolved and there is no proper response from the mechanics at the showroom. Please provide me a solution.

Thanks in advance.
Yograj
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish009
from Bengaluru, Karnataka
Report
Copy

Labour charges ,hike in charges

Address:576102
Website:Heromotocop

Dear sir /madam
The hero showroom located in Udupi district .jaydev motors railway cross road, indrali, main road, Udupi 576102, Karnataka, India .this show room hikes all the labour charges, product charges..provides maximum cost bill to customers..this is not first had lot of experience ..at this time I am complain to you...worst showroom ever .will reject all hero bikes in futures.. I'll request you to Take legal action on showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhijeet Phuge
from Pune, Maharashtra
Report
Copy

Misfiring or jerking at constant speed from the beginning

Address:411039

Dear sir/miss
I have purchased karizma r bike on 31 march 2014 from sehgal hero showroom chinchwad. Now i am facing a problem in misfiring or jerking at constant speed from the beginning. I have told this problem to service center during schedule service time as well as when i faced the problem. I have kept my bike at service center for a week, the problem solved temporary & still i am facing same problem. Please provide me best possible...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
aakashh agrawal
Report
Copy

Service

Address:Gondia, Maharashtra, 441601

Deepak Automobiles

Not serving service properly as my new mastero edge battery is not working properly
The workshop mannager is saying tat u have to use service battery for 15 days ( which is fully discharge )
In 15 days we will check is the batter is dead or alive than we will take further action...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssumanth
from Bengaluru, Karnataka
Report
Copy

Dissatisfaction in your service department

Address:Mandya, Karnataka, 571401

Dear sir / madam i have purchased the apache 160 vehicle in your mandya dealer { dayananda motors } on[protected] in the name of mrs. sumathi, and i have avail the first service in that showroom in the month of july on that time i have told to service advisor about the engine sound problem, disk brake not working properly, low pick up, when i told to them they are not ready to agree the problems and they are telling there is no problem in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nileshmulasha
from Gurgaon, Haryana
Report
Copy

Fitting not proper

Address:361005

I have given a bike for service at M/S Gokul Associates, Jamnagar.
After completion of repair of break wheel was not fitted properly. I met an accident if I am not aware for some more time.
bike no. Is GJ 10 CF 1870
DATE OF SERVICE - 12 AUGUST 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Balaghat, Madhya Pradesh, 481331
Website:hero motors

My self shishir pawar - from balaghat m. p. mobile no. [protected]
I have purchased the hero ismart 110 on 6 aug 2016 from jaiswal automobiles balaghat m. p. with chesis no. mbl-ja06akghf05990 (blue and black color) bike is yet to be registered with rto.

From the day of purchase i am facing engine noise and pickup problem. i have made a online complaint on hero motor call center no. [protected] on 9 aug 2016 for this...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chandu8945
from Ara, Bihar
Report
Copy

Not provide satisfactory service very worst service

Address:Gaya, Bihar, 823001
Website:hero motocorp ltd

I given to my bike for repair it's just take money don't repair as discuss while booking.
They didn't do anything as expected and charge for all i say something they understand something and work something and said we don't do here you have to go outside for this. They take full money.
What is this?
I want work value for money.
I m not happy for such kind of experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajiv sharmaa
from Amritsar, Punjab
Report
Copy

Engine noise

Address:Amritsar, Punjab, 143001

Sir,

I purchased hero hf deluxe from speedways motors amritsar last month. but this bike producing noise from engine. chain cover also noisy. dealer not listening us. we lodge the complaint on hero customer care no.[protected] but till today they not revert.


THANKS

GURSEWAK
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:395009
Website:www.heromotocorp.com

Dear sir,
Myself, swapnil patel.
I have purchased hero meastro edge lx from shivani motors, varachha, surat on 4th january 2016. My vehicle no: gj05mq3672.

Within 2 month, after my 1st service (Service center details: siddhi auto, adajan, surat), while driving over isolated road, suddenly vehicle stopped. On checking found that service person has not tightened bolt properly during oil change and thus all oil...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
minaxi sengar
Report
Copy

Maestro edge

Address:Kanpur, Uttar Pradesh, 208020

Vehicle no. Up 78 eb 4591 i have regular problems in my vehicle. Weekly it create a problem. Many time i have gone agency after 1st service every time it repairs after 8-10 days again a new problem. Two time i have given my vehicle 3-4days but after that problem create i m very unsatisfy with mestro edge. I do job howmany time i go agency so that please solve my mistro edge problam...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sam04
from Mumbai, Maharashtra
Report
Copy

Spare part

Address:274203
Website:www.heromotocorp.com/en-in

My name is sameer khan and i'm from hata - kushinagar 274203 (up)
My hero edge scooter's self system has been damage i had complain 2 month ago at hero service agency and they said don't worry we repair your self system in 15 - 20 days but now it's likley to 2 month.
Today i call at hero agency they said again 15 days
Hero agency ignore my complain.
Every month i paid my instalment fee. i've already tried on customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vashdeep chauhan
from Gurgaon, Haryana
Report
Copy

Problem in engine

Address:New Delhi, Delhi, 110044
Website:www.heromotocorp.com

I purchased hero splender pro on 10th april 2016 from singhla agencies rz-al prahaldpur mehrauli road baderpur.
And my bike no-dl 3s cx 9634.In my bike there is a problem of engine
And i had already registered complaint on your customer care. They are not provide resolution for my problem. So i want to solution for my problem. Otherwise this is not beneficial for your. Because hero company is not provide proper products for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saravananpn
from Chennai, Tamil Nadu
Report
Copy

Splendor Ismart engine noise and less mileage

Address:600073

Sir / madam

I have purchased splendor ismart 100cc from sembakkm, chennai hero showroom on march 2016. After first service clutch cable broken and second service rain water invading in head light lamp. Escalated the matter to show room manager but they simply changed it and charged amount. Now observed that vehicle giving 45 mileage and also noise in the engine. Please assist and give proper solution.

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uday54255
from Amravati, Maharashtra
Report
Copy

Bob attending service

Address:Gadchiroli, Maharashtra, 442605
Website:hero

Sir / Madam
I namely udaya Kumar P purchased a two wheeler mastro from aryaan motors Gadchiroli during March 2016 in the name of Vaishali Jayram Khereme. I have taken two services for the said vehicle in same show room .But it is observed that the vehicle simply washed and given back . Now my new vehicle creating problem due to non treatment on the part of service by the service centre . On requesting by concerned supervisor no satisfied...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehul Singhal
Report
Copy

Hero duet

Address:Aligarh, Uttar Pradesh, 202001
Website:HERO DUET

I purchased hero duet on 29th july 2016 with chases number mbljf16esggd28538 and engine number jf33aaggd33686 from aligarh auto center in aligarh - 202001. On the second day of my purchase the scooter's seat has been replaced by the workshop. The next day scooter engine made jangle sound and turbulence too. I complaint about all these problems in the workshop, mechanics in the workshop changed the carburetor in my scooter from another brand...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hem Joshi 3
from Delhi, Delhi
Report
Copy

Not giving satisfactory performance

Address:New Delhi, Delhi, 110054

Dear team,

I have purchased bike hero splendor ismart ch. no. mblha12acf9j07635, regn. date: 15/10/2015 from oswal motor burari. from the starting day the bike is not giving satisfactory performance. its mileage is very low below 50 km per litre. i have made several visits to the dealer workshop, but till date it has not been solved. the earliest visit details are: job card no.[protected]rjc[protected], date: 6/08/2016.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy