Hero MotoCorp Complaints & Reviews

Sir,
This is your kind information that i bought hero super splender on 16/02/16 from rudra automobiles pvt. limited. i did my second servicing on 14 /06/2016. just after few days i start facing problem in driving my bike . as the free servicing centre of burdwan is far away from my home and i used to be very busy due to my profession but i went on servicing centre on 15/7/16 morning and deposit my bike. when i go there in the afternoon they charged me rs. 1575 ( job card no.[protected]rjc[protected] and told my clutch plate has been changed. it is very surprising because i am driving bike from the year 1996, before this bike i had hero honda street, hero honda splender( you can check from your previous data ) i never faced such type of problems . so its my request you please take a note of it and it will be very kind of you if i will get back that money.
Thanking you,
Shyamalendu hui
Mobile no. +91 [protected]
E mail : shyam.[protected]@gmail.com

Dear Sir,

I am Somnath Kanhav from Shirsathe, Tal - Igatpuri, Dist. Nasik, Maharashtra. Recently I had purchased Newly launched Hero I-Smart on November 2015. In this vehicle major problem is there, of Headlamp. I am leaving in high rainy area. In every rain all the rain water gets collected into the Headlamp Area, due to this headlamp got busted trice. So i have visited to authorized dealer from Nasik Region M/s. Shivang Automobiles, ( Address Plot #573, Near Bombay Naka, New Bombay Agra Road, Nashik, Maharashtra - 422001 ), but the dealer said that i have to pay for the servicing. I had paid money to dealer. please see the invoice copy. But every time i have to not possible to go Shivang automobile for change. As this is company manufacturing problem they have to resolve it. Every day i have to travel 20-25 Km on National Highway NH-3 on evening and night too. during rain I cant see the road properly and night vision. Sir i am not able to pay money for every time.

Sir I am continuously taking follow up on Hero's official website( http://www.heromotocorp.com/en-in/reach-us/query-form.html ) and but still not received any feedback. so please take the action over it, otherwise i have to go to the consumer court. This mail is for your information and corrective action. please find the attached Photograph showing highlighted area of water collected. The details of Vehicle as below...

Customer name - Somnath Kanhav
Mobile No. - [protected], [protected]
Add.- A/P-Shirsathe, Igatpuri, Maharashtra
Model - Splender I-Smart - 100 CC
Reg. No. - MBLHA12ACFHJ31329
ENGINE NO.- J31846
CHASSIS NO. - J31329

I purchased hero duet bike in january month 2016, since 1st servicing of the bike i am getting lot of problems while riding duet bike,. 1. Getting sounds from front wiser which irritating and diverting my concentration while riding. 2. Engine getting heavy noise and heat and providing heavy vibrations. 3. The time of purchase show room people told me that, mileage will be 50 to 55km per liter, but its giving only 35km per liter. 4. While riding my bike its giving long jerks, suddenly slowing down which is very dangerous if there is any vehicle behind me. 5. There is no pickup, double riding pickup is more complicated and getting heavy engine sound. — and all these problems no one can resolving when i visit hero showroom, and i requested to solve the problem so many times, but they are simply saying its manufacture defect so we can't do any thing. So this is my problem, by paying rs.63000/- to hero showroom suffering lot.
Details:
Purchased bike dealer: goutham motors, hyderabad, ct: [protected]
Other service center:

Hello,
I have purchase hero maestro edge bike in 2015 nov. Getting problem in engine after several times getting service by local dealer yet problem has not solved. I need new engine for replacement.

Kindly do the needful!

Regards

Rajesh kumar mishra
[protected]

Servicing of the bike not satisfactory. My hero glamour bike brought to karan enterprise servicing centre jamnagar gujarat for routine servicing. Staff dealing was like that they are not getting any payment for their job or we came to them for begging something. And after that servicing was not done as per the list. They denied to do that all check he has to carry as per list given by the company. My servicing work card no is 3976. I have two other bike of tvs and bajaj their servicing and dealing is best in compare to ur. And even washing is not done as per ur company instruction. Please it is requested to take necessary action so that other your customer not come for the same problem. Muffeler cap for washing even not used which is used by the street repair used. Thanks for ur service whatever i got till last 09 month. I am lodging this complain after every time this behaviour.

Sir i have purchase a seplendor bike fro panipat sahib motors when i purchase the bike the same time i have told the company manager about the lock system and the handle of bike handle is band and bike not goes properly and lock is not locking properly on the 1st service also i have told them about my bike problem but there is no attention on my complaint i m a sales executive in royal enfield panipat sooo pleas sir pay attention on my problem fast pleas sir thank you ashwani kumar

I have given my bike to fix the disc break and the sound/vibration in the handle with my hunk bike on saturday. Sunday morning i got a call that the handle need to fixed and it will cost me around 1, 100 and i said go ahead. On monday i got my bike with a new disc break which is not smooth at all and handle as it was before the servicing. Am not able to understand what kind service expertise the millennium motors have. My dad and me almost used all the models of hero bike but it seems its time to switch the company... Really unhappy with the kind of service am getting with the authorized hero servicing centers.

My name is murlidhar maruti gawade. I have buy hunk bike from mokha hero motocorp, pune-nagar, pune. My bike chasis is broken. As you known there are two pipe below driving seat of chasis. And one of them has broken. And i saw another two bikes near to my area. I saw, they have crack at same place as on bike chasis. Showroom didn't respond to my problem. I think it is mistake done by chasis designing engineers. This i am saying because i am also an engineer. If you will not respond me then i will go to consumer court and complain again hero motocorp company

Hi sir,
I am md wasim akram and i have a motor bike of hero splendor ismart on my father name and i am purchased from shiv ganga automobiles peeragarhi delhi bike no. dl4s cl 5603
Purchase in feb 2016
I was driving my bike suddenly i was doing break then automatically front rib is damage in some pices.
I want to claim and i want to another bike so please contact me then give me sollution.


Thank you
Md shameem
[protected]
[protected]

My self banwarilal mishrilal varma. i had purchased bike of hero moto corp model passion pro from dealer tadeshwar at parbhani (maharashtra) in 2012 bt now days i am facing in self start bt der is no one solving my problem n making irrelevant loss in d ways of battery brush n service boy rude behavior with me n not till today no solve my problem

My contact details as follows :-
[protected],
[protected]

Hi i just purchase on my bike 13 jun 2016 and after 1.5 month my leftnside indicator front or rear dosent working. If i am. Contact the service authorised showroom they can not resolved my problem they told me you have been charged for these item but i m not gave that because my bike is all ready new. If any there to hear me please reply me thank you.

My registered mobile no is [protected]. As i met with an accident on 6-july 2-16. So i drop my vehicle to service center. So its already many days passed but my part is not ordered by service center.In accident right side body is damage and they r not providing satisfactory resoltuion service center name is metro motors rithala. Plz resolve this and my vehicle even having starting problem. Very poor service by hero motocorp

My problem isn't resolved yet and you guys are saying that it is resolved. request id[protected]. contact no - [protected]
My scooty maestro is in same condition as i have given. workshop people didn't resolved my problem. my maestro handle still vibrates and indicator isn't working. workshop manager says they are not getting the problem. i have spent 7 hours in yours hero showroom, leaving other important works of mine. i think i buyed the scooter from this fraud company hero motors

Sir
Most humbly and respectfully i vinayak choubey want to say that while i was attending my servicing of my bike vehicle no-jh09y 1666. passion x-pro i was misbehaved by the staff of power motor sector 4 bokaro steel city pin-827004, and after that servicing my bike is in pathetic situation as well my engine is also not performing well... when i gone to complain these all matters the showroom staf[censored]se to abuse me and also told that go back otherwise i will brutually beat you... i get afraided by these typical circumstances.. i am very much proud while using hero company bikes but showroom staffs behaves making me to much afraid that i have to leave this brand.. my problems will be shortlisted as i think so.. my mobile number-[protected], [protected]

Sir / madam,
Good morning. my vehicle no. tn 23 bd 2761 hero pleasure.
Engine no. jf 16ecdgb08389. chasis no. mbljf16efdgb08931. date of purchase february 2013. - i had properly made service in authorised dealer of ganesh motores. i had met 2 to 3 times accident due to service not properly done by m/s. ganesh motors, near : green circle, vellore-632 001. i repeatedly compliant made to works manager. due to this i had suffered lot. i had lost my good opinion against hero motor corp.
Kindly do the need full (or) send your service engineer.
My vehicle at workshop i. e. ganesh motores ltd, vellore-632 001.
1) back break should be checkup. (recently cable, break shoes are changed).
2) kick starter not worked even after running many kms.
3) self-motor should be checkedup.,

Expecting your favourable reply. thanking you,

P. sundaramurthy,
Tn 23 bd 2761
Cell:[protected].

Sir
I have purchased a pleasure sm vribrant-engine no. jf16eeggf05202 (chasis-mbljf16emggf03483) from avik motors (authorised dealer), asansol, w. b. pin-713303 on[protected]vide cheque no-846411 dt.[protected]. but it is sorry to say that the two wheeler is not getting start from that very day. so i have informed the dealer (by phone) on[protected] about the problem and they had confirmed to solve the problem positively by next day. but they did not come in spite of re-contact.
Again today[protected] when i telephoned them, they confirmed me that they would solve the problem today without fail at 6.00pm. but nobody has come.
Sir, i never expect such type of service from a company like yours. i am totally dissapointed at this type of service. it's a horrible experience. three days have already gone but i could not ride the vehicle.
So, it is my earnest request to you to take the vehicle positively by tomorrow and refund rs56730/- and give me relief.
Nandita das
Mob: [protected], [protected]
Address-santiniwas apartment, flat no.-2-b
West apcar garden, asansol-713304, w. b.

. chasis no ;mbljf32aefge10301
Engine no. jf32aafge29243
1. date of purchase 15th june 20015
2. service done proper time
3. engine become heated maximum.
4. oil service just 32 km/ lt.
5. not available air filter in dealer
6. this is very much good happen from hero any parts not available day to month to year
7. for any models parts need to available

I have already raised a issue before after that i got call from sunil motors by dr triapathi a general manager. i met with an accident my scooty was fully damaged i always go to sunil motors only you can check the history always i face such problems but didnt raised the issue as that all was minor. i gave my scooty on 1/07/2016 i have been charged rs 2670/- all the services mentioned in the bill was not at all done, as soon i rcvd the scooty i gave a call to the center but i was told that come on monday as our mechanics are on leave on sunday i wont be charged henceforth will repair your scooty and will give a call. still i sent the guy to the center to show the scooty, some1 from the center checked and said dnt worry wll reapir and wont charge again. that service was done by some other mechanic. now on monday when i sent my scooty they again told... parts needs to be changed and 2500 something is you bill i said no issues money is not a prt but see you please repair my scooty. now in the evening when i got my scooty mechanic irfan also came with the scooty i checked noe again when the bill was raised my scooty was not washed though the mechanic said he washed but was not done he accepted later on, breaks wrere not being repaired most important my handle and front part was damaged for what i forced the mechanic to repair again he didn't he said ma'am send again tomorrow its a matter of 5-10min will repair again, then i refused to make a payment. irfan made me to talk with the supervisor he was soo ill mannnered that he said "agar aap pay, ent nhi bhejwaegi to bura ho jaega aoke liye", secondly he said " hum log utni hi service karte jitni bati hai apne nhi btai to kaice karte' now if i am handing the service to the company service center and for which i dnt have much knowldge plus was a accidental vehicle it is a duty of supervisor to diagnose a problem and rectify it. was disppointed. front office team is sooo rude a girl arti mis behaved wih me. now again i sent my scooty today ie 12/7/2016. general manager insipte of solving problem said mam apko pichla payment to karwa dena chye tha. i made them very clear that i will not make the payment at all and i want my scooty to be repaired. i will be taking this issue to the higher level.

Thanks

Hello sir last week my new mestro edge first service after service meter create a big sound i went agency and complaint him but they dont lisen my prob and waste my 2 days.. Their mechanic waste my 200 rs petrol and ignore me i was very disturbed so i request u.. U take a strict action thanks
My maestro edge no is.. Pb 04 x4595

Missing parts from my maestro edge vx i complaint to hero auto deal badlapur from 1 month they said they ask you for that part but did'nt recive your reply i need that part urgently my bike giving me 15 kmpl avrage n when i stopvmy bike it's get automatically off race problem and i want to change my side panel tell me how much for this it's get broken by site workers near my biulding rply me fast as fast as you can