Claimed

Hero MotoCorp Complaints & Reviews

1
Last updated May 7, 2024
Complaints 6254
Resolved
257
Unresolved
5997
Quick Links
Statistics
Share
Contacts

File a complaint to Hero MotoCorp

Having problems with Hero MotoCorp?

File a complaint and get it resolved by Hero MotoCorp customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Hero MotoCorp
Customer Service Contacts

Hero MotoCorp Phone Numbers

Toll free
1 800 266 0018
4609
1307
Phone
+91 11 2614 2451
2262
624
+91 11 2614 4121
721
324
Fax
+91 11 2614 3321
+91 11 2614 3198

Hero MotoCorp Website

Hero MotoCorp Head Office Address

34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
India
110057

Hero MotoCorp reviews & complaints page 290

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
saikumardaroga
from Hyderabad, Telangana
Report
Copy

Worst service at hero motocorp venkanna hero workshop serilingampaly

Address:Hyderabad, Andhra Pradesh, 50019
Website:www.heromotocorp.com/en-in

Hi heromotocorp team,

I'm writing this e-mail after receiving a very disappointing, shocking and extremely worst service by one of your so called 'authorized dealer' in hyderabad which is 'sri venkanna motors pvt ltd' and the service center code is 10170. This service center um showroom is located at the below address:

Venkanna hero workshop hyderabad

Plot no.3, adarsh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viveknsms
from Kolkata, West Bengal
Report
Copy

Product default and unethical behavior from Honda franchise

Address:Bokaro, Jharkhand, 827004

This is with the refrence to the complain number 1-[protected]which i have register in honda customer care against the honda dealer (Premsons Honda in bokaro steel city, Jharkhand 827004

I have purchased CBshine drum IN THE NAME OF S.PRAJAPATI., with bike details engine number-JC65E[protected] AND chasees number- ME4JC651DG7326081 .

the problem is the in manufacturing defect of the bike(the bike handle moves toward...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
narendrasingh1982
from Sikar, Rajasthan
Report
Copy

Hero duet's parts not available in pali from two months.

Address:Pali, Rajasthan
Website:hero motocorp

Dear sir, Maine 8/4/2016 ko hero duet kharidi thi. Jiski asseceriss bhi abi tak available nahi hui h. Or parts bhi abi tak available nahi h. Pls Sir gadi k part's available karwaiye. narendra singh. From pali rajaSthan Mob. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajaysharma638
from Bangalore, Karnataka
Report
Copy

Unsatisfactory bike servicing by authorised hero moto workshop dealer

Address:560007

I own one splendor plus bike & visited Millennium workshop with complaints of starting problem three months back. Service engineers suggested me to replace spark plug & same was replaced. After 2 months same problem restarted. Again I visited the same workshop with same complaint along with poor pick-up & mileage and engineers told me that some mechanical parts including SPARK PLUG need to be replaced and vehicle has to be detained for two...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pavan kushwaha
from Lucknow, Uttar Pradesh
Report
Copy

Tool books not available in bike

Address:Lakhimpur Kheri, Uttar Pradesh, 262801

Dear Sir,

i purchase hero glamour fi BRANCH GOLAGOKARANNATH UP in 04/05/2016. but FIRST AD BOOKS AND TOOL BOOKS NOT PROVIDE IN BIKE.

so i requested you please provide me first ad books and tool books.


Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dev Narayn Choudhary
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking for maestro edge vx model

Address:846004
Website:booking.heromotocorp.com/online-booking.aspx

Hello sir/madam,

As you can see in attachment, i have booked a hero maestro edge vx model in matt blue color and paid 5000 while booking. Now if i contact at the relevant showroom, they are telling that they did not get any payment information and there is no booking made by me. I have provided them the payment/booking receipt, still they do not agree. I contacted at [protected], he gave me the regional office number [protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Govinda45
from Bengaluru, Karnataka
Report
Copy

Hero glamour

Address:Dakshina Kannada, Karnataka, 575001

Earlier days had good name when it was hero honda. now these people are never bothered for whatever problems or complaints once the bike is sold. its realy shameful for them they couldn't solve the wheel obling problem permanently. And a major draw back of the two wheedlers are the gap between hand bar and clutch is too much, in order to apply frequent we have to keep on holding clutch with wide spread wrist, a continious usage of clutch...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rupeshvasan
from Idukki, Kerala
Report
Copy

Bad and irresponsible service

Address:Idukki, Kerala, 685511

I am having a hero extreme and i had approached to the service department at kattappana, chennattumattom today for describing about my vehicle conditions like lost of digital display and engine oil leakage from the main oil reservoir through the gasket and about loose chain when i asked him about the chain adjustment and about the warranty then the service desk adviser began to raise on me for replacing the parts and started using bad words....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandcoolzzz
from Lucknow, Uttar Pradesh
Report
Copy

Bad service

Address:Lucknow, Uttar Pradesh, 226012

Sir this is to inform you that i have maestro edge blue color having rto no. Up 32 hd 1731. I had an accident on 12 july 2016 i put the vehicle for insurance claim on sunil auto sales hussain gunj lucknow... But sir they not started to work on my vehicle till today.. I called them many times but they told me to excuses... Kindly short out my problem urgently.. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JINDAL'S Haridwar Marketing
from Mumbai, Maharashtra
Report
Copy

Super splendor bike

Address:Saharanpur, Uttar Pradesh, 247001

I am charan singh from sarsawa, saharanpur. I have purchased super splendor bike from a dealer of hero moto corp i. E. Bawa auto, saharanpur before 15 days by cash payment. Now i am facing problem in engines, not start bike from self / kick and much other problem.

These issues i have told to bawa auto manager, but he say, use bike for 4-5 month, then will think about.

Kindly request you to help us.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ansh sharma999
from Mathura, Uttar Pradesh
Report
Copy

I s mart rear tyre problem

Hello sir I bought this bike on 28/11/2015 since then it got 5 time puncture on rear tyre, dont company lyk this has this kind of issue why people wantvto buy this type of bike it is totally worthless, I want its rear tyre new type & compensation if my problem doesn't get resolved I wil use power of social media, dont underestimate this one review can be enough for a buyer so please be concerned for that .
ASHISH SHARMA
MY CONTACT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jagab16
from Pune, Maharashtra
Report
Copy

Service

Address:560062

My name is jagabandhu behera. I am really really disgruntled with the service you guys are giving to the customer. As there was problem of wire in my hero glamour fi so i decided to change the wire kit. So i had handed over my bike to sri sairam motors, bangalore (Sub dealer of hero) before 25 days (6th july, 2016) to get it serviced. They gave me a commitment to deliver it on next day (7th july, 2016). I was ok with it. But after 7 days...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diptiman Guha
from Kolkata, West Bengal
Report
Copy

Break down scooty maestro not deliver my showrooms auto india, sodepore

Address:North 24 Parganas, West Bengal, 7000112

Name. Diptiman guha, mob.[protected]
Purchase maestro scooty on26.06.16 from auto india, sodepore, w. B, but suddenly my scotty breakdown on road on 28.7.16. Service center took the car one day later from our custody. But now showroom told parts are not availabl, 7 to 8 days later parts available. What i am doing now, i have serious prob. Pls advice....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
balkrishanmiittal
from Sonipat, Haryana
Report
Copy

Complaint

Address:321402

श्रीमान मैंने आपकी कंपनी हीरो मोटोकॉर्प की एक मेस्ट्रो खरीदी इसको खरीदने के बाद से ही समस्या रही है इसका मदगाट अपने आप कई बार टूट गया जो की मैंने पैसे काफी बार डलवा लिया लेकिन...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asheesh Joshi
from Chandigarh, Chandigarh
Report
Copy

Service not properly always

Address:Jaipur, Rajasthan, 302033

Hello, i am asheesh sharma i have hero karizma zmr, on 25/07/2016 i get my bike after service, i am facing same problem as before service and i went again in morani service centre jaipur, they take too much time to join me and again i am facing that problem, i have complaint in front mask, bike chain still noising, they dont tight my bikes chain after going two times, i am really very disappointed a big company like hero motor group do that,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govinda45
from Bengaluru, Karnataka
Report
Copy

Hero glamour bike bling

Address:Dakshina Kannada, Karnataka, 575006

Sir, i have purchased hero glamour bike on[protected], from tribhuvan motors, kottara mangalore - karnataka, bearing reg number ka19 en 9579. Every time am complaining about obling, but no permanent solution. Again the same problem continues with in a week or 15 days. That means its question of quality and technology. You are not capable to give a perfect clean bike at least which run few years with out complaints? Now my last free service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shaikk
from Mumbai, Maharashtra
Report
Copy

Yerramsetti auto services fraud services

Address:Guntur, Andhra Pradesh, 522004
Website:www.consumercomplaints.in/new_complaint

I was taken a hero maestro on 2015 they are cheated & given displayed vehicle on that time i have dought on that vehicle they promised me there is no issue with that vehicle from taken time on words iam getting 25 kmps for 1liter petrol so many complaints done they said that after completing free servicings u will get 50kmps/liter now its complited for 11/2liter iam getting that 50kmps.& shown my vehicle to private mechanic he said that engine...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Airtel mishra
Report
Copy

Damage battery

Hi, am abhinav mishra from sultanpur u. p.. i had bought a super spelender in june month of 2015 from mahaveer agency sultanpur u. p., and my byk battery is not working now so for that am visit showroom of mahaveer hero and query about warenty but they reply me only one year warenty is vailid from purchase date... but in manual book battery warenty period is given up to 18 month and if byk is not run up to 20 thausand k. m in this cause warenty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja4511
from Delhi, Delhi
Report
Copy

Hero hunk bike

Address:New Delhi, Delhi, 110045
Website:Hero Hunk

I have bought hunk on 18/04/2016 and its been only 3 months and from last 2 months am facing so much problem. always it got stopped in mid way, clutch wire broken which is big thing in new bike. so much noisy in engine as like old bikes..

I have bought it from singla automobiles palam dabri road.

Are hero selling old products to their customers.

Very bad impact of hero and i will never suggest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharatparmar123
Report
Copy

Hero splendor+

Address:Porbandar, Gujarat, 362230
Website:hero moto corp

I bought hero splender+ bike on august'15,
Within 10 months critical parts of bike getting rust...
Very poor part quality,
Hear by attached picture of bike and other details,
Kindly revert me as soon as fast....
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy