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Hero MotoCorp Complaints & Reviews

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Updated: Aug 5, 2025
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Hero MotoCorp reviews & complaints page 293

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S
Shankar Thakor
from Visnagar, Gujarat
Jul 5, 2016
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Address: Mehsana, Gujarat, 384315

My bank account is closed so i cant pay my loan emi with my account i pay emi cash wih panelty so pls take me a secound option .how to pay my emi
name : Dlipji kadvaji thakor
loan No: 631225
mo no: [protected]
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    Vikranth Koneru
    from Hyderabad, Telangana
    Jul 4, 2016
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    Address: Hyderabad, Andhra Pradesh, 500097

    Hi team,
    I have given my vehicle for paid service today at variety motors. Perhaps before service my vehicle used to operate normally and it was functional. However after giving for service, my vehicle became unfunctional and worse. It doesn't even start and no proper checks done. No proper brake adjustment. No road test done
    Also the supervisor and workshop manager was ignorant and recklessly answered the queries. No explanation of the work done.
    To conclude it was a hopeless service and my vehicle died.
    So would like to file a legal suot

    Vikranth koneru
    Hero MotoCorp customer support has been notified about the posted complaint.
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      S
      satish75
      from Bengaluru, Karnataka
      Jul 4, 2016
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      Address: Nellore, Andhra Pradesh, 524002

      Dear sir,
      This is to bring to ur kind notice i purchased duet vehcile on my mrs name s. girija in the month of january 2016 from a. m. reddy showroom vedayapalem nellore. i was given my vehicle for two free services at showroom which was not done proper service. i got my vehicle stopping of engine many times i suffered and take to the showroom and was done repair to my vehicle.

      Inspite of my many request this is to bring to ur kind notice i decided to proceed to the consumer forum for justice of my vehicle. this is already informed to nellore am reddy automobiles showroom also.

      I was also bringing to ur kind notice to do justice to my vehcile.

      P. sathish
      Contact no : [protected]
      Nellore
      Dealer
      Am reddy automobiles
      Dargamitta nellore
      Hero MotoCorp customer support has been notified about the posted complaint.
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        R
        RAJASEKARAN A
        from Gingee, Tamil Nadu
        Jul 4, 2016
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        Address: 604202

        Dear sir / madam

        I'am BuyingA New HERO TWO WHELLER ON 25/5/20 From AS MOTORS GINGEE On The Day Itself FUEL GAUGE METER Is Not Working, I Was Complaint About The Problem To Manager, He said First Service Onwards We Will Replace The Fuel Gauge, But Still Now Not Replacing The Fuel Gauge.kindly help me to rectify the problem cell -[protected]
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          V
          VivekChowdhury2
          from Pune, Maharashtra
          Jul 4, 2016
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          Address: Pune, Maharashtra, 411028

          Hi,

          I have purchase hero passion xpro 28-june-2016 in pune from lakshya hero in swargate. I am feed up with service they are providing and not satisfied with hero service also. Few days back i have registered one complain my complain number[protected]. I didn't get any resolution from both the side. My registered mobile number - [protected].

          I suggest to others don't purchaser hero biker. I have purchase it for its name but now not happy with service and quality. Better to purchase honda bikes.

          Thanks,
          Vivek chowdhury
          +1 photos
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            G
            gaurav.kapoor
            from New Delhi, Delhi
            Jul 3, 2016
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            Address: New Delhi, Delhi, 110086
            Website: NARAINA DELHI

            Humbing sound from engine of new hero passion x pro bike. many times contacted to showroom from where that was purchased but no positive response received. it was bought in cash down payment, i think that's why no response received from company. highly dissatisfied with hero company performance. these type of ignorance leads to consumers dissatisfaction. now its a request to attend this complaint on priority.
            Hero MotoCorp customer support has been notified about the posted complaint.
            will look for some early positive response.
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              K
              krajendra kumar gupta
              from Dausa, Rajasthan
              Jul 3, 2016
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              Address: edeh

              Sir kai bar complaint kiya bike ka mailage 50 km se jyada nahi mil pa rha hai kripya mailage ke liye kai bar complane kar chukka hu lekin abhi tak mailage 50 km se jyada ka nahi mil raha hai show room pratapgarh up me kai bar kar chukka hu lekin sahi nahi kar pa rahe hai

              Kripya mailage thik karane ki kripa kare

              Rajendra kumar gupta
              Dahilamau
              Beside mother hospital
              Pratapgarh
              Mob-[protected]
              Email id-krishnapbh102gmail.com
              Bike no-up72ak-9159
              Hero MotoCorp customer support has been notified about the posted complaint.
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                V
                varun54321
                from Delhi, Delhi
                Jul 2, 2016
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                Address: New Delhi, Delhi, 1100092

                I have parched passion pro before one year. after 16000 km my bike engine seezed, while all service done properly on time and last service done before one month

                i am very disappointed and will complaint in consumer cort also if my problam not solve. and also share on social media.please help me my no is [protected] and bike model no is DL7SBU9395
                Hero MotoCorp customer support has been notified about the posted complaint.
                Rp sir, I am using passion xpo bike. It is working well, but now I am facing a problem in fuel tank. The fuel tank is getting empty while running in main position. I do servicing in a Hero service centre, but they did no verify it please help me. I will be very thankful to u for that.
                Manish

                Engine size - Comment #2491211 - Image #0
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                  R
                  Raja_Saiyan
                  from Udagamandalam, Tamil Nadu
                  Jul 2, 2016
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                  Address: 642001

                  I am a proud owner of Karizma ZMR. My bike is 2013 model and being a vehicle enthusiast I have always loved it and taken good care of it. I use my bike for touring mostly while I commute in my car and I have clocked 20218 kms till date today[protected] I went to do my 8th service(paid) in the local Hero showroom THE R.P.MOTORS (No. 110/36, Palakkad Road, Pollachi, Coimbatore, 642001, Tamil Nadu, India. TIN No:[protected], CST No.662616/ 15.03.2000). One of the mechanics came there and inspected the bike and there was no sign of black or even grey smoke it wasn't even visible and he said The head has to be cleaned because it has carbon deposit an it will cost around 1000 INR he kept throttling the bike to the red line past 8.2k rmp where the rev limiter is set and said the bike seems sluggish and the rev is cutting off so the timing chain(cam chain) has to replaced it will cost around 1500INR I explained to him that there is rev limiter and bike wont rev past red line and revved it till 8k rpm and showed him that the bike is revving smoothly and constantly without any kind of lag but he throttled the bike again to the fullest and said the bike is not revving properly and that the timing chain has to be replaced, General service and Oil change 800INR. I told him that there is no black smoke and the bike's throttle is fine and no need to change them, he responded by saying If you dont clean the head and change the timing chain problems in the cam will occur in the next few months

                  I have owned an Apach RTR FI for and I never had to replace timing chain in it or clean the head for carbon deposits at all Isn't the timing chain supposed to last longer? I took the bike out and showed it to my father's friend who has a two wheeler finance shop and his people inspected the bike and said the bike is fine and said that the local showrooms folks just replace stuff before those components actually get old or non usable and hike up the bills and labour charges. I had been leaving my bike in the showroom for the past 3 years and I was confused whether to trust the showroom service people or these people I went to my old mechanic to whom I used to leave my Apache for service I just gave the key to him and asked him to drive it and say if there is any issues he drove it for like 5 mins and returned back I asked him is there any problem he said there is little vibration you have to change your engine oil, I asked him is that all? is there any other problem? he replied no I asked him don't you feel the throttle sluggish? he replied no. I asked him whether I should clean my ride's head he laughed at me and replied no, I asked again and he throttled the bike stared at the silencer and said no sir. Then I explained the whole thing after I said what happened in the showroom he said that this showroom people just change stuff long before those parts become non usable just to sum up the labour charge and that some times they don't actually replace the parts and just say that they did and get money for that. is this how the reputation of a well established brand should be like ? Even if the timing chain is faulty or something won't my year warranty cover it? or is that just name sake? even in the user manual it says Inspect clean Adjust and lubricate for the drive chain. I have lost my trust in hero now.
                  Hero MotoCorp customer support has been notified about the posted complaint.
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                    R
                    raj ICA
                    Jun 30, 2016
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                    Address: Morbi, Gujarat, +91

                    Mene 09/11/2015 se hero maestro 58000 me kharida tha phele 3 4 mahine thik chala lekin abhi pichle 3 4 mahino se mera bike thik se start nhi hota he
                    abhi upar se baris ki mosum aayi he to bhig jata he to chalu hone me kafi time leta he or kik mar mar ke per dukhne lagte he showroom me gya or bike me jo problem tha wo bataya or usne bike chidne ko bola wha par 11:00 baje bike chod di or 6:00 baje leke aaya un logo ne kaha bettery charge kar di he
                    or bataya ki subhah kik se start karna or thodi minit tak engine garam karna ye sab abhi ham karte he fir bhi bike subhah ko chalu nhi hoti or self se start kar kar ke bettery bhi utar gyi he ye bike to meri didi chalati he to bhar bajar me ye kahi ghumne le jati he to wo start nhi kar pati he or ghar aake gusa ho jati he aap logo ne self start gadi banayi he ya kik start wo meri samaj me nhi aata ham log to bhut pareshan ho gye he bhot bakavas gadi he ye hamari compny se requset he ki aapki gadi vaps lele or hamari mahent se aektha kiye huye pese ko aese barbad hote dekh bhot dukh hota he ham pesedar bhi nhi he ki kabadi bajar me bech de or turnt dusri bike le le hame hamre pese lota do ya bike ko thik kar do maherbani karjo
                    Hero MotoCorp customer support has been notified about the posted complaint.
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                      P
                      prince gautam0107
                      from Delhi, Delhi
                      Jun 30, 2016
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                      Address: New Delhi, Delhi, 110086
                      Website: oswalhero.heromotorcorpdealers.com

                      Technician are not able to rectify complaint
                      yesterday i brought my maestro edge from oswal hero service center, where my vehicle is stand since sunday, for self sound after starting it.
                      this is 4th time i took my vehicle at service center in one month after servicing of it, which i provided to them in start of this month .after brought from there, now it's giving a new problem, it's not getting start .Technicians of there is not able to rectify the problem . now my anger is beyond of every level .I will do complaint in consumer court otherwise give me a new maestro edge or give me a one more year warranty for this .i am not happy at all with the service of OSWAL HERO SERVICE CENTER (Two Wheeler) .
                      Please take a action strictly . i want solution by today or till evening
                      Give me all things in written like what technician done on it what action taken by GM (Service), service manager, Service Advisor .

                      Vehicle No. :- DL-8S-BT4973

                      Prince Gautam
                      [protected]
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      motor corp has bad service quality, technicians isn't able to rectify the problem instead of that makes new problem. i am bother of this. i want solution and commitment for free extended warranty.
                      Hero motor corp has bad service quality, technicians isn't able to rectify the problem instead of that makes new problem. i am bother of this. i want solution and commitment for free extended warranty.
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                        S
                        Sandesh Galagali
                        from Thrissur, Kerala
                        Jun 29, 2016
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                        Address: Bijapur, Karnataka, 586101
                        Website: Cunsumercomplaints.in

                        Im shreedhar goudar from vijaypur(karnataka)I have purchased glamour bike at vijay motors a year ago at delivery time bike petrol tank is damaged I asked that to shown room owner and he said I will exchange this in 1st service now I finished all free services but they didn't' given me tank I given complaints already 4 times on phone tell me that matter will u give or no because I know so many routes I will give another complaint to also consumer court
                        Hero MotoCorp customer support has been notified about the posted complaint.
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                          faizan999
                          from Mumbai, Maharashtra
                          Jun 29, 2016
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                          Address: Thane, Maharashtra, 401209

                          My name isbfaizan sudhan ansari
                          contact no [protected]
                          gmail id [protected]@gmail
                          I will buy a duet bike from virar fort point and he gave me totally defect duet bike I want to complain them and he will dont take any action plzzz do ny problem solve as soon as possible thanku
                          bad fortpoint
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                            A
                            Arun Biot
                            from Mumbai, Maharashtra
                            Jun 28, 2016
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                            Address: Thanjavur, Tamil Nadu, 613 001
                            Website: Hero motocorp

                            Hi, this is arun from thanjavur, tamilnadu i bought splendor i smart bike on 3rd of march it's amost four month but i do not receive my registration book they provide bike number three months ago it's almost four month am drive my bike without rc book when i reach showroom they not properly answer whenever i try their landline number they never pick up they provide some private number they also not answer properly its make me unsatisfied about hero show up room am very concern about this disrespect from leading company showroom. Kindly do the needful about this concern.
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            For customer dealing on my native show room [protected]@abi showroom at thanjavur
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                              Jagadish Biswas
                              from Tinsukia, Assam
                              Jun 27, 2016
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                              Address: Dibrugarh, Assam, 786001

                              Sir,
                              This is to express my concern about the exorbitant labour charge imposed while my son visited the dealer about some problem arise related to his two wheeler. Regarding cost of parts i have nothing to say but the labour charge imposed is totally arbitrary if you go through details and which is aggrieve me so there must be some explanation for this. Such labour details i vehemently opposed as no one is living in fool of paradise. I am not one to remain silent and continue to speak what is right. I have carefully gone through it and noted the area of my dissatisfaction and also sincerly apologize for the inconvenience caused to you. I am forever look for the better but such incident definately tarnish your company image. So i request you to come out beyound obsession as healthy competition is essential to judge own potential.

                              Name of the dealer:-borah brother hero honda dibrugarh
                              Invoice no[protected]rinv[protected]/[protected]


                              Jagadish biswas
                              (M)-[protected]
                              Mail - [protected]@gmail.com
                              Hero MotoCorp customer support has been notified about the posted complaint.
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                                shubham ravi
                                from Bhubaneshwar, Odisha
                                Jun 26, 2016
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                                Address: Ranchi, Jharkhand, 835217
                                Website: heromotocorp.biz

                                Dear sir /madam

                                I have purchase bike (Galamour drs cast techno blue black) on 13/05/16 within 20 days

                                I have done one service due to bike was not running on 06/6/16/ at
                                Rahul automobiles contact[protected], there is no facility in this service centre, job card[protected]rjc[protected]. Same complain i have done but no resolution has made.

                                Again i went to hero moto corp ltd say to there mechnic bike is not running good condition after i found taffit noise is coming.

                                But still bike is not ruining good condition, still several issue is occurring like taffit noise is coming also bike is not ruining smoothly, i want to recharge this bike.

                                How i can survive with this bike if within 20 days several problem will come

                                Delaer name :- hero motocorp ltd

                                Contact id[protected] scon[protected]

                                Autobikes 56-main road ranchi-834001

                                Please find attachment file




                                Shubham ravi
                                [protected]
                                +1 photos
                                Jul 10, 2016
                                Complaint marked as Resolved 
                                No proper step has taken by Company . they called me every time to resolve problem (Rahul Automobiles contact 0651-2547137, , JOB CARD 11761-03-RJC-0616-1492) but every 3- 7 days i went there for our different issue . currently i am getting huge smoke while first time taking starting bike . i want to say that i have purchase new bike not went every time for service department . if new bike gives problem or occurring issue within 15 - 25 days. how i can be trust with this bike hero (Galamour DRS cast techno blue black) 2-3 years . i have loose my trust for current situation which i am facing daily basis . Email :- [email protected] i want to change or replace this bike . kindly help
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Kindly Note HERO MOTO CORP is not properly supported . Still i am facing smoke issue . every time i am getting new issue. kindly help and resolve this issue.
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                                  Omer Farooq269
                                  from Delhi, Delhi
                                  Jun 26, 2016
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                                  Address: Warangal, Andhra Pradesh, 506011

                                  Dear sir/madam,
                                  My name s mohd omer farooq and i have purchased avehicle duet at srisriautomobiles, mulugu road, warangal on[protected]. My first service was done on[protected] at 688 kms with invoice no.[protected]rinv[protected]/[protected]:51:18. Job card no.[protected]rjc[protected]. Vin mbljf16esfgl04060. And next servce due date was on or before[protected]. My second service was done at[protected]Kms showing 6310kms but till now my vehicle reading is only 4445). With invoice no.[protected]rinv[protected]. Job card no.[protected]rjc[protected], vin mbljf16esfgl04060. And next service due date[protected].
                                  The mistake done by showroom is they entered the second service as 3rd service and 6310kms (My vehicle reading is still 4445 only). Im getting the alert messages for next service. When i approached the showroom, they said it is system generated and we cannot do anything, and i also spoke to [protected] and after listening everything he said (Sare sare in telugu, its ok and disconnected the phone). Please respond to my complaint as soon as possible.
                                  Mohd omer farooq-[protected],
                                  [protected].
                                  Hero MotoCorp customer support has been notified about the posted complaint.
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                                    bhatthd
                                    Jun 25, 2016
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                                    Address: Vadodara, Gujarat, 390025

                                    I have purchased pleasure from century bikes vadodara on 27 May 2016.very first day to till date it not start by kick in the morning or whenever it remain idle for 3to 4hours even choke given.it not start after kicking 15 to 20times.even if choke given it not start.by self start button also it not start.sometime it not start by self start also.2 Times given to showroom for solving problem.2 Days put vehicle there to observe and check everything.but problem as it is.no proper solution of this problem given.how much time I have to go for this.
                                    Hero MotoCorp customer support has been notified about the posted complaint.
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                                      gaurkumar
                                      from Gurgaon, Haryana
                                      Jun 24, 2016
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                                      Address: New Delhi, Delhi, 110075
                                      Website: hero motocorp

                                      Hi,

                                      I am a Hero Moto Corp customer and I have Passion Pro Vehicle Number is DL 5S AR 5083. I have purchase a bike in 14th Feb. 2016. and its a warranty period. and i was doing services my bike on time but before some days bike lock is not working its stuck while i am doing handle lock you know that its a major thing if bike lock is not working so its easy to lost. please resolve my issue as soon as possible please confirm me on my email id or my mobile number.

                                      Thanks & regards,
                                      Gaurav Kumar
                                      [protected]
                                      kumarg143.[protected]@gmail.com
                                      Hero MotoCorp customer support has been notified about the posted complaint.
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                                        rakesh duttasiliguri
                                        from Mumbai, Maharashtra
                                        Jun 22, 2016
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                                        Address: Darjeeling, West Bengal, 734004
                                        Website: www.heremotorcorp.com

                                        I have a maestro in warrenty, day before yesterday it created a major problem in engine . i showed it to the service centre, now they are saying that there is not the availability of that required spare and even they don't know when it will be available. they have thrown me in to an uncertainity.in such situation they are telling me to ride the scooty, but i think it will hamper the rest portion of the engine . so, what have i to do at that moment i don't know.
                                        Hero MotoCorp customer support has been notified about the posted complaint.
                                        Body is not made up of good material, it easily get discoloured and so much delicate. Engine performance is very bad, after riding only 3800 km the engine get damaged. service centre is fake, they never resolve any complaint . Now they are saying that the spare is not available and they dont know when it will be available. what a rubbish company.
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