Hero MotoCorp Complaints & Reviews

I have purchased a new hero duet in april this year in the name of renu singhal 112/224 swaroop nagar kanpur from rbs motors kanpur but is not satisfied with the service of scooter as i got my second service on last sunday and today had a problem the no electrical things are workin self fuel meter speedo meter and diggi light nothing is working as it is very difficult to take the scooter to your workshop every time for that i have to take leave from my office today also scooter was given for the job the card no mbljf16esggb22243 job card no[protected]RJC[protected] DT 12/7/2016 AND RS 40 WAS CHARGED AND NO RECPT WAS GIVEN TO ME FOR THAT THE COMPANY IS MAKING FOOL OF CUSTOMER IN WARANTY OF VEHICLE WE SHAL GIVE THIS TO DAILY NEWS PAPER KINDLY CHECK AT YOUR END WITH THE DEALER OUR VEHICLE NO IS UP 78EF9734 CONTTACT NO [protected]

Dear sir,
Myself dharmendra singh village+post - pathena dist. bharatpur (raj.) mob. no. [protected]. i purchase a new bike from t. m. motors bharatpur (raj.) in august 2015. bike model is hero hf deluxe rj 05 su 2851 in self start. its run away only 13960 kilometer. i regularly service in t. m. service center but from last service i told him that the bike's oil checking but he said he is not response for its. and tomorrow i went for next service but i said him about old service. from that side reply is not given for me. so plz help us.

I have purchased Here Ignitor on 27 th Feb 2015.

Last month I got issue with battery, hence, I have gone to Exide company for to resolve issue, But they refused to replace / repair the same.As per Exide they are claiming that battery is out of warranty period.

pls note that in your warranty card it is clearly indicating that battery warranty is 18 months from the date of sale. but still M/s.Exide is claiming that battery is not covered under the warranty.

Kindly help me out to resolve the issue as I am not able to use my bike without battery.

Hello sir,
I am highly disappointed with the service that your company has provided me in the last 2 years. i bought "hero maestro" in september 2012 from "v. n motors, indore". since the first service, i am having some or other issue in the vehicle every month and many times it reaches to twice or thrice a month that i have to take my vehicle to the service centre. yesterday only i had given my vehicle at the service centre as it stopped unexpectedly in middle of the road and did everything the service centre suggested. but today again it stopped in the middle of the road and a new issue came that the boot was not opening with the key. vehicle getting stopped or unable to get it start is a problem that i have faced every now and then in these 2.5 years. i have spent around 30-40% of the vehicle cost in servicing and maintenance itself. for your reference i would also like you to know that i have never serviced my vehicle outside the company authorised service center. i bought my vehicle from "vn motors, indore" and the vehicle is always serviced at their service centre only. today when we reached to the vn motors showroom for complaining about the issue, i asked for some water but instead of serving me the water their staff member "mr. govind mishra" showed me the way where water is kept. i can never imagine such a service from this good of a brand. he said we don't serve water. i have always been patient and maintained my trust over your company but this time it has reached over my patience and i had no option but to write to you in person. i hope you understand my problem and take appropriate actions.
Thanks,
Harsh akotiya.

My bank account is closed so i cant pay my loan emi with my account i pay emi cash wih panelty so pls take me a secound option .how to pay my emi
name : Dlipji kadvaji thakor
loan No: 631225
mo no: [protected]

Hi team,
I have given my vehicle for paid service today at variety motors. Perhaps before service my vehicle used to operate normally and it was functional. However after giving for service, my vehicle became unfunctional and worse. It doesn't even start and no proper checks done. No proper brake adjustment. No road test done
Also the supervisor and workshop manager was ignorant and recklessly answered the queries. No explanation of the work done.
To conclude it was a hopeless service and my vehicle died.
So would like to file a legal suot

Vikranth koneru

Dear sir,
This is to bring to ur kind notice i purchased duet vehcile on my mrs name s. girija in the month of january 2016 from a. m. reddy showroom vedayapalem nellore. i was given my vehicle for two free services at showroom which was not done proper service. i got my vehicle stopping of engine many times i suffered and take to the showroom and was done repair to my vehicle.

Inspite of my many request this is to bring to ur kind notice i decided to proceed to the consumer forum for justice of my vehicle. this is already informed to nellore am reddy automobiles showroom also.

I was also bringing to ur kind notice to do justice to my vehcile.

P. sathish
Contact no : [protected]
Nellore
Dealer
Am reddy automobiles
Dargamitta nellore

Dear sir / madam

I'am BuyingA New HERO TWO WHELLER ON 25/5/20 From AS MOTORS GINGEE On The Day Itself FUEL GAUGE METER Is Not Working, I Was Complaint About The Problem To Manager, He said First Service Onwards We Will Replace The Fuel Gauge, But Still Now Not Replacing The Fuel Gauge.kindly help me to rectify the problem cell -[protected]

Hi,

I have purchase hero passion xpro 28-june-2016 in pune from lakshya hero in swargate. I am feed up with service they are providing and not satisfied with hero service also. Few days back i have registered one complain my complain number[protected]. I didn't get any resolution from both the side. My registered mobile number - [protected].

I suggest to others don't purchaser hero biker. I have purchase it for its name but now not happy with service and quality. Better to purchase honda bikes.

Thanks,
Vivek chowdhury

Humbing sound from engine of new hero passion x pro bike. many times contacted to showroom from where that was purchased but no positive response received. it was bought in cash down payment, i think that's why no response received from company. highly dissatisfied with hero company performance. these type of ignorance leads to consumers dissatisfaction. now its a request to attend this complaint on priority.

Sir kai bar complaint kiya bike ka mailage 50 km se jyada nahi mil pa rha hai kripya mailage ke liye kai bar complane kar chukka hu lekin abhi tak mailage 50 km se jyada ka nahi mil raha hai show room pratapgarh up me kai bar kar chukka hu lekin sahi nahi kar pa rahe hai

Kripya mailage thik karane ki kripa kare

Rajendra kumar gupta
Dahilamau
Beside mother hospital
Pratapgarh
Mob-[protected]
Email id-krishnapbh102gmail.com
Bike no-up72ak-9159

I have parched passion pro before one year. after 16000 km my bike engine seezed, while all service done properly on time and last service done before one month

i am very disappointed and will complaint in consumer cort also if my problam not solve. and also share on social media.please help me my no is [protected] and bike model no is DL7SBU9395

I am a proud owner of Karizma ZMR. My bike is 2013 model and being a vehicle enthusiast I have always loved it and taken good care of it. I use my bike for touring mostly while I commute in my car and I have clocked 20218 kms till date today[protected] I went to do my 8th service(paid) in the local Hero showroom THE R.P.MOTORS (No. 110/36, Palakkad Road, Pollachi, Coimbatore, 642001, Tamil Nadu, India. TIN No:[protected], CST No.662616/ 15.03.2000). One of the mechanics came there and inspected the bike and there was no sign of black or even grey smoke it wasn't even visible and he said The head has to be cleaned because it has carbon deposit an it will cost around 1000 INR he kept throttling the bike to the red line past 8.2k rmp where the rev limiter is set and said the bike seems sluggish and the rev is cutting off so the timing chain(cam chain) has to replaced it will cost around 1500INR I explained to him that there is rev limiter and bike wont rev past red line and revved it till 8k rpm and showed him that the bike is revving smoothly and constantly without any kind of lag but he throttled the bike again to the fullest and said the bike is not revving properly and that the timing chain has to be replaced, General service and Oil change 800INR. I told him that there is no black smoke and the bike's throttle is fine and no need to change them, he responded by saying If you dont clean the head and change the timing chain problems in the cam will occur in the next few months

I have owned an Apach RTR FI for and I never had to replace timing chain in it or clean the head for carbon deposits at all Isn't the timing chain supposed to last longer? I took the bike out and showed it to my father's friend who has a two wheeler finance shop and his people inspected the bike and said the bike is fine and said that the local showrooms folks just replace stuff before those components actually get old or non usable and hike up the bills and labour charges. I had been leaving my bike in the showroom for the past 3 years and I was confused whether to trust the showroom service people or these people I went to my old mechanic to whom I used to leave my Apache for service I just gave the key to him and asked him to drive it and say if there is any issues he drove it for like 5 mins and returned back I asked him is there any problem he said there is little vibration you have to change your engine oil, I asked him is that all? is there any other problem? he replied no I asked him don't you feel the throttle sluggish? he replied no. I asked him whether I should clean my ride's head he laughed at me and replied no, I asked again and he throttled the bike stared at the silencer and said no sir. Then I explained the whole thing after I said what happened in the showroom he said that this showroom people just change stuff long before those parts become non usable just to sum up the labour charge and that some times they don't actually replace the parts and just say that they did and get money for that. is this how the reputation of a well established brand should be like ? Even if the timing chain is faulty or something won't my year warranty cover it? or is that just name sake? even in the user manual it says Inspect clean Adjust and lubricate for the drive chain. I have lost my trust in hero now.

Mene 09/11/2015 se hero maestro 58000 me kharida tha phele 3 4 mahine thik chala lekin abhi pichle 3 4 mahino se mera bike thik se start nhi hota he
abhi upar se baris ki mosum aayi he to bhig jata he to chalu hone me kafi time leta he or kik mar mar ke per dukhne lagte he showroom me gya or bike me jo problem tha wo bataya or usne bike chidne ko bola wha par 11:00 baje bike chod di or 6:00 baje leke aaya un logo ne kaha bettery charge kar di he
or bataya ki subhah kik se start karna or thodi minit tak engine garam karna ye sab abhi ham karte he fir bhi bike subhah ko chalu nhi hoti or self se start kar kar ke bettery bhi utar gyi he ye bike to meri didi chalati he to bhar bajar me ye kahi ghumne le jati he to wo start nhi kar pati he or ghar aake gusa ho jati he aap logo ne self start gadi banayi he ya kik start wo meri samaj me nhi aata ham log to bhut pareshan ho gye he bhot bakavas gadi he ye hamari compny se requset he ki aapki gadi vaps lele or hamari mahent se aektha kiye huye pese ko aese barbad hote dekh bhot dukh hota he ham pesedar bhi nhi he ki kabadi bajar me bech de or turnt dusri bike le le hame hamre pese lota do ya bike ko thik kar do maherbani karjo

Technician are not able to rectify complaint
yesterday i brought my maestro edge from oswal hero service center, where my vehicle is stand since sunday, for self sound after starting it.
this is 4th time i took my vehicle at service center in one month after servicing of it, which i provided to them in start of this month .after brought from there, now it's giving a new problem, it's not getting start .Technicians of there is not able to rectify the problem . now my anger is beyond of every level .I will do complaint in consumer court otherwise give me a new maestro edge or give me a one more year warranty for this .i am not happy at all with the service of OSWAL HERO SERVICE CENTER (Two Wheeler) .
Please take a action strictly . i want solution by today or till evening
Give me all things in written like what technician done on it what action taken by GM (Service), service manager, Service Advisor .

Vehicle No. :- DL-8S-BT4973

Prince Gautam
[protected]

Im shreedhar goudar from vijaypur(karnataka)I have purchased glamour bike at vijay motors a year ago at delivery time bike petrol tank is damaged I asked that to shown room owner and he said I will exchange this in 1st service now I finished all free services but they didn't' given me tank I given complaints already 4 times on phone tell me that matter will u give or no because I know so many routes I will give another complaint to also consumer court

My name isbfaizan sudhan ansari
contact no [protected]
gmail id [protected]@gmail
I will buy a duet bike from virar fort point and he gave me totally defect duet bike I want to complain them and he will dont take any action plzzz do ny problem solve as soon as possible thanku

Hi, this is arun from thanjavur, tamilnadu i bought splendor i smart bike on 3rd of march it's amost four month but i do not receive my registration book they provide bike number three months ago it's almost four month am drive my bike without rc book when i reach showroom they not properly answer whenever i try their landline number they never pick up they provide some private number they also not answer properly its make me unsatisfied about hero show up room am very concern about this disrespect from leading company showroom. Kindly do the needful about this concern.

Sir,
This is to express my concern about the exorbitant labour charge imposed while my son visited the dealer about some problem arise related to his two wheeler. Regarding cost of parts i have nothing to say but the labour charge imposed is totally arbitrary if you go through details and which is aggrieve me so there must be some explanation for this. Such labour details i vehemently opposed as no one is living in fool of paradise. I am not one to remain silent and continue to speak what is right. I have carefully gone through it and noted the area of my dissatisfaction and also sincerly apologize for the inconvenience caused to you. I am forever look for the better but such incident definately tarnish your company image. So i request you to come out beyound obsession as healthy competition is essential to judge own potential.

Name of the dealer:-borah brother hero honda dibrugarh
Invoice no[protected]rinv[protected]/[protected]


Jagadish biswas
(M)-[protected]
Mail - [protected]@gmail.com

Dear sir /madam

I have purchase bike (Galamour drs cast techno blue black) on 13/05/16 within 20 days

I have done one service due to bike was not running on 06/6/16/ at
Rahul automobiles contact[protected], there is no facility in this service centre, job card[protected]rjc[protected]. Same complain i have done but no resolution has made.

Again i went to hero moto corp ltd say to there mechnic bike is not running good condition after i found taffit noise is coming.

But still bike is not ruining good condition, still several issue is occurring like taffit noise is coming also bike is not ruining smoothly, i want to recharge this bike.

How i can survive with this bike if within 20 days several problem will come

Delaer name :- hero motocorp ltd

Contact id[protected] scon[protected]

Autobikes 56-main road ranchi-834001

Please find attachment file


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Shubham ravi
[protected]