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Hero MotoCorp Complaints & Reviews

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Updated: Feb 11, 2026
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Hero MotoCorp reviews & complaints page 29

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N
Nagesh Pachbhai
Mar 25, 2022
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Address: Ambajogai Ta- Ambajogai, Dist - Beed

My Hero Passion Pro car I have been servicing at the showroom outlet for the last two-three years. But my car's front wheel tire wheel alignment problem has not been fixed yet and my car's front tire is getting damaged by rubbing against the front bar. Even mentioning the problem in the job card did not solve my car problem. So I am requesting you for further help.
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    M
    Mahidhar yeruva
    from Markapur, Andhra Pradesh
    Mar 23, 2022
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    Address: Markapur

    Hi,
    Sir
    I am siva prasad reddy
    From markapur,
    Yesterday i want visit u r showromm my bike x pulse 200 of raiding bike, visit in u r show room 2 nd service 3176 km reading engiol oil changer and aslo giving a bill, engin temperature heavly heating but not responing MARKAPUR HERO SHOWROOM, don’t response plz take action

    Your sincelrly
    Yerva siva prasad reddy
    Mobile : [protected]
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      R
      Rajanigandha Deshmukh
      Mar 23, 2022
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      New pleasure not able to start

      Address: Satara

      I purchased new pleasure platinum from authorised dealer in satara on 6 March 2022, and on 22 March the vehicle refuses to start with self mode or kick start, if you pay such a huge amount for purchase and that thing starts giving you problem in 15 to 20 days, how would you feel...
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      T
      TannuAt
      Mar 23, 2022
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      Address: Kalna,India

      1.FEATURES RELATED -

      I have seen on almost every website on the internet that there are GEAR INDICATOR, USB CHARGER, DISPLAY BRIGHTNESS ADJUSTMENT in the 100 million limited edition of 160 in Xtreme. But why don't I have it in my bike?
      I was so excited then that I didn't even check.
      After completing all the paperwork, I took the motorcycle.
      Then I found out my motorcycle so they have nothing.
      Usually the limited edition has everything in it, here I see Hero Company is a little different.Super Splendor also have an average meter.

      2.ACCESSORIES RELATED

      Why does the hero act like a fool?
      In the CBZ XTREME, XTREME, XTREME 160, XTREME 200 all have engine coul or engine guards,
      There is even XPULS 200
      Then why not give XTREME 160R?
      It would have been great if the company had arranged for the installation of engine guards later.
      Like LADIES FOOTREST, GRABRAIL, REAR HUGGER, CRUSH/LEG GURD can be installed later.
      There is a lot of problem for this.

      3.MARKET FAILER CAUSES -

      The Xtreme 160 in general is for the younger generation so it should have some features.
      Such as fuel average meter(kmpl), top speed, 0 to 60km
      0 is 100km .so many
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We have made a note of it and would certainly share it with the concerned team.

      Regards,
      Team Hero MotoCorp
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        M
        Mohammad abutlha hussain
        from Chatra, Jharkhand
        Mar 21, 2022
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        Address: Chatar Dumari kala

        Why sir please cl me no [protected]
        Hero MotoCorp customer support has been notified about the posted complaint.
        Aanand showroom se van purchase kiya hu mi
        Dear Sir,

        We don't want you to feel that you're not being heard! Please help us with a brief description of the issue faced by you on app.[protected]@heromotocorp.com in order to assist you in a better way.

        Regards,
        Team Hero MotoCorp
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          R
          Rajumid
          from Mohania, Bihar
          Mar 21, 2022
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          Address: Mohania

          Bike service staff very lezy and not coprate and not service in timely and not service in serial number
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for further assistance.

          Regards,
          Team Hero MotoCorp
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            V
            vkspppp
            Mar 21, 2022
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            Address: ayanagar new delhi 110047

            Pasupati motors service center manager use abscene language.service quality is worst.only focous how they get money from customer.
            Hero MotoCorp customer support has been notified about the posted complaint.
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              R
              Raj Kumar hirani
              Mar 21, 2022
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              Address: Deo ganga hero agency rosera mear kali mandir rosera 848210.9939991752

              Cashier ka ladai muj se ho gaya, behave accha nahai ha
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                D
                Debajit Sengupta
                Mar 20, 2022
                Resolved
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                Resolved

                Address: BAJRA PARA, PAHARPUR, JALPAIGURI

                I purchased a Hero Super Splendor (WB71Z2861) on 28th June, 2021 from Anand Hero, Jalpaiguri...i have riden it for only 1200kms till now. From two weeks of my purchase, i am facing a serious issue with the clutch and gear system...whenever i press the clutch fully, there is no sound but when there is a small release also, there occurs a bombastic sound, dhang dhang dhang dhang like this...i repeatedly told the Hero service here to check this out properly, i had the 3rd service done 3 days before, thru this 3 services, they told that the issue has been solved, but that solution resulted for not more than 2 hrs... its still happening the same...i think they handed me a Damaged Motorcycle which is not at all expected and tolerable. I request Hero Motocorp to look into this matter, coz now i am gonna claim warranty against the motorbike. Thank u
                Mar 28, 2022
                Complaint marked as Resolved 
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                So sorry to hear that. Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
                Debajit Sengupta's [Complaint's author] reply, Mar 27, 2022
                VIN: MBLJAW172L9K18554
                Dear Sir,

                Thanks for providing your details. With respect to your complaint[protected] raised via HO is in the process and it will be resolved at the earliest.

                Regards,
                Team Hero MotoCorp
                Dear Sir
                This jafran from chennai.Iam using Passion Pro bike Reg No(TN22 DU8293) I gave my bike for service before 1 week for fuel gauge issue. On last wednesday i gave my bike yesterday only they are telling there is no stock in main branch for this bike so please take your bike . That to Ive been only gone to your showroom and asked after that only they are telling the issue there is no stock . Weather you peoples cant able to call the customer and tell the issue. We only want to go to the showroom and ask the issue is rectified or not. From the date first service Iam telling that fuel gauge is not working they are not ready to resolve the issue. Then what is the difference between showroom and third party service . Even they do better service comparing to . I am totally fed up with this kind service . If you can means pls resolve my issue otherwise pls collect the bike and refund my money. In our home we are having 5bikes in hero only due to your good service only i've got this bike but Iam totally fed up with these kind of service. Please kindly sort out my issue . Thank you
                Regards Jafran
                Dear Sir
                This jafran from chennai.Iam using Passion Pro bike Reg No(TN22 DU8293) I gave my bike for service before 1 week for fuel gauge issue. On last wednesday i gave my bike yesterday only they are telling there is no stock in main branch for this bike so please take your bike . That to Ive been only gone to your showroom and asked after that only they are telling the issue there is no stock . Weather you peoples cant able to call the customer and tell the issue. We only want to go to the showroom and ask the issue is rectified or not. From the date first service Iam telling that fuel gauge is not working they are not ready to resolve the issue. Then what is the difference between showroom and third party service . Even they do better service comparing to . I am totally fed up with this kind service . If you can means pls resolve my issue otherwise pls collect the bike and refund my money. In our home we are having 5bikes in hero only due to your good service only i've got this bike but Iam totally fed up with these kind of service. Please kindly sort out my issue . Thank you
                Regards Jafran
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                  H
                  HsrRawat
                  Mar 19, 2022
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                  Dear Team,

                  I am Manju Devi who have purchased a Hero Mestro two wheeler from Himgiri Hero Showroom Kondli New Delhi, showroom Manager Mr. Kapil.

                  I have made the complete payment in cash while purchasing the vehicle On 08th July 2019 but now I have noticed that the vehicle is showing as financed from Muthoot Capital services Ltd but there is no loan record is updated over my Cibil Report from Muthoot Capital.

                  So, my request you to please clarify me on what basis you have shared 'HYPOTHECATION With Muthoot ' information to Delhi RTO record.

                  I belive there has been some fraud initiated by your showroom Team at Kondli Delhi.

                  Kindly submit your response at the earliest, my details are below:
                  Mobile No : [protected]
                  Vehicle No : DL14SK3512 p
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Dear Sir,

                  Well, that doesn't sound good. With respect to your complaint[protected] is in the process and it will be resolved at the earliest.

                  Regards,
                  Team Hero MotoCorp
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                    S
                    Santhosh Arulkumar
                    Mar 18, 2022
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                    Product Defect

                    Hero motocorp has sold me a defective product and I am requesting full refund. On 17th Nov 2021, I fell down and got significantly injured due to issues with the bike that i had communicated earlier to Hero.

                    I purchased Splendor Plus BS VI on 22nd Feb2021. Engine automatically stops even when I am on the move.
                    I was a splendor owner of 2009 model for 10 years and I am experienced with the old splendor and I have never...
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                    P
                    Pulwama Rider
                    Mar 17, 2022
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                    Address: Khan motors pulwama

                    I hve a fourth service of my bike .. He changed oil and filter. But i pay 650 bill..why it charges expensive becoz fourth service are free labour . .? Khan motors pulwama
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com for our team to assist you.

                    Regards,
                    Team Hero MotoCorp
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                      Pawan computer
                      Mar 17, 2022
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                      Address: shukul bazar amethi sultanpur

                      Prarthi ne UP36N4136 bike liya tha jo 18 din baad chori ho gayi jiski complain maine ki thi lekin 8 mahino se daura rahe hai insorance ki taraf se koi answer nahi mila
                      kripya jald se jald se samsya ka nijat karaya jay
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Kindly connect with your Hero MotoCorp dealer/service centre for details and our representatives will guide you further.

                      Regards,
                      Team Hero MotoCorp
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                        K
                        kganesh.kumar
                        Mar 16, 2022
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                        I have given my new passion pro vehicle tn10bq4456 for first free service i said them three complaint they have not resolved even a single complaint rectified, i gave my vehicle on 11/03/2022 for servicing on hm motors till 14/03/2022 the service center person don't have time to call for service update or any thing, even though they did not informed me the amount of servicing cost while taking delivery they are informing me the amount, they don't have time to explain the bill
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Dear Sir,

                        Well, that doesn't sound good but don't worry, we will look this up immediately! Please help us with the Registered Mobile Number or VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for further assistance.

                        Regards,
                        Team Hero MotoCorp
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                          kganesh.kumar
                          Mar 16, 2022
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                          Worst service in my life time no complaint solved only money minded no one have time to explain bill also
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            R
                            Rupesh deokar
                            Mar 16, 2022
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                            Address: Raj Auto Aurangabad

                            Dear team,

                            Befor 2 month every time visit showroom raj auto qt aurangabad there engine senser pin not available any time ask next time given,
                            So please given stock material to showroom service center .
                            I have alwys engine senser bulb alwys on so battery low problem .
                            Please issue resolve on priority .
                            Hero MotoCorp customer support has been notified about the posted complaint.
                            Dear Sir,

                            Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name on app.[protected]@heromotocorp.com to help us in resolving your issue.

                            Regards,
                            Team Hero MotoCorp
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                              ramankumar777
                              from Sirsa, Haryana
                              Mar 16, 2022
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                              Address: PO JHORARNALI sirsa

                              Sir mera naam raman kumar h maine 27/11/2021 ko hf deluxe varun automobile panihari se kharidi thi jo ab fareain me h ye khanna automobile sirsa ke antargat h innohne bike ka bima kiya tha jisme father name galat h innko maine 6/2/2022 ko de rkha h innhone bolo kal ho jya ga sahi bima innhone mere se kai chakkar lgwa liye wo bolte h jab bhi jye kal ho jye ga shi na meri call attend krte h agar kar bhi le to kehte h showroom mein bta dege wo abb tak nhi btaya
                              Hero MotoCorp customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer state with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                              Regards,
                              Team Hero MotoCorp
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                                Sukhpal singh lo
                                from Bulandshahr, Uttar Pradesh
                                Mar 16, 2022
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                                Address: Pandit hero amargarh

                                Sir mene super Splendor bike Li thi bike me gairbox me gair atakte the Maine pahli service se hi bolta aaya hu ki bike ke gair atakte the Meri bike ke bare me koi sunvaee nahin Hui ab me 5vi sarvice kra Chuka hu lekin koi sunvaee nahin Hui
                                Hero MotoCorp customer support has been notified about the posted complaint.
                                Dear Sir,

                                Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

                                Regards,
                                Team Hero MotoCorp
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                                  G
                                  GAVADIYA RAJ KAMLESHKUMAR SVNIT
                                  Mar 15, 2022
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                                  Address: E3-402 Omkar residency, ugat canal,palanpur , Surat

                                  I have hero Xtreme 160r stealth eddition.last night i received my bike and when i see today it was licking oil from engine. solve my issue as soon as possible .
                                  Hero MotoCorp customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

                                  Regards,
                                  Team Hero MotoCorp
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                                    vika1992
                                    from Bhagalpur, Bihar
                                    Mar 15, 2022
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                                    Address: Budhanath Bhagalpur Bihar

                                    Dear Sir,
                                    I am Vikash Kumar poddar from Bhagalpur Bihar. I have purchage a Bike Glamour Xtec (Mihir Trades Bhagalpur) by interesting review. i found the problem during fitting 2nd horn outside of showroom. After fitting horn i going to hero service center . After Checking by service center machenic its not company fault. he said that problem created by from side. this is pathetic behabour by machenic manager (Mihir Trades.
                                    Do the needful as soon as possible

                                    Vikash Kumar Poddar
                                    Bhagalpur Bihar
                                    Mob- [protected]
                                    Hero MotoCorp customer support has been notified about the posted complaint.
                                    Mar 15, 2022
                                    Updated by vika1992
                                    Dear Sir,
                                    I am Vikash Kumar poddar from Bhagalpur Bihar. I have purchage a Bike Glamour Xtec (Mihir Trades Bhagalpur) by interesting review. i found the problem during fitting 2nd horn outside of showroom. After fitting horn i going to hero service center . After Checking by service center machenic its not company fault. he said that problem created by from side. this is pathetic behabour by machenic manager (Mihir Trades.
                                    Do the needful as soon as possible

                                    Vikash Kumar Poddar
                                    Bhagalpur Bihar
                                    Mob- [protected]

                                    Mar 15, 2022
                                    Updated by vika1992
                                    Bike Driven 305 KM. On dated 3 March 2022
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