Hero MotoCorp Complaints & Reviews

Hello Sir,
I bought bike from Gopalganj show in Bihar in[protected]. this is my bike details Model HF-Deluxe, HSN no[protected] and engine- HA11ENK9LO5001. They allot me smart card and bike plat number in August 2020. But Gopalgaj show member called me and told to return your smart card and bike plat number. Because smart card inside engine number was wrong. I was return both smart and bike plat number (BR28X3964).
Sir I went many time to gopalganj show room. They are not give my document . Please resolve my issue.

Thanks and Regard
Amarawati devi
[protected]

I went the showroom many times for resolve the engine oil leak, still I run with the oil leak

Dear Executive,
This is to inform you that I, Srimanta Ganguly, have purchased a Pleasure + (VX) on 10th May 2021 from M/S Siddhi Sree Vinayaka Motrs (Adds. - Srinivasa Complex, no. 5-6-148/3, Ramagundam, Peddapally, Telangana, 505215, statecode-36, contact no. - [protected]). The travelled distance of my vehicle is approx. 5400 km and have availed last servicing on 28.01.2022 servicing from the above mentioned dealer. Also, apart from the servicing I took my vehicle at least 15 times to the service centre to rectify my vehicle problem persisting before the first servicing but with deep grievance I am to acknowledge that neither my problem was solved nor got any proper dealings. Moreover, during my 2nd servicing I was informed that gear box bearing would be replaced as it got damage. With height of surprise to me, I was to change the bearing with my cost but how could within 07 months of purchase bearing be damaged.
Please take a look of my vehicle particulars for your ready reference-
1. Registration no. - TS 22F 6364
2. Chassis no. – MBLJFN067MGD02549
3. Engine no. – JF16EJMGD12249
4. Manufacturing date -04/2021
This is for your kind information that my working nature is of travelling type and without my vehicle it is very tough to carry out my job. So, it is my request to take a proper step to restore my vehicle condition.
Thank you.

I want to know your company allowing handling and logistic charges.
Dealers are asking extra money showing the cause aas handling and logistic charges.

Hero motors jangareddygudem
Dealership of Sai sathyan motors

Quoted for xpulse 200t
155000.

But we calculate that as ex showroom
Price.120650

That value of vehicale is 142000+.

Why they want to cheet me.

Had booked a service at Kozhikode Coyenco Hero on 05/02/2022 but today I received a message saying that the service booking has been canceled. When I called, I received a confirmation message from Coenco saying that I had not booked and I would send it via WhatsApp. Employees' game is in the Hero app that works perfectly

Running bike suddenly engine offed for all time.

I was gone in vasad hero showroom. I gone there on 4th feb 2021 i have Destini 125 . I gone there for my regular service but i'm not satisfied with them service they did not do there work properly. I'm safring with many problems after service like scrwe are not proper fix and also oil leackage not proper wash .

Company provide mileage 84km/ltr but actual mileage of my bike 35km / ltr

Hi,
I have xpulse200 2019 model, when Iam in need of spare parts showroom is taking more than 2months but still they are not providing the spare parts. Iam in search of clutch cable and indicators. The basic things are not available in the showroom.
Showroom address: Hero venkanna showroom, beeramguda, Hyderabad, 502032.

Tic tic sound at low speed from clutch gear box side. And gear shifting is very rough and sound, shock absorber not good

Recently we are serviced my hero glamour vehicle and bill is around 18000/- at that time i'll explain to executive check all parts and repair each and every part and service advisor checked all changed all parts
rich not with in a short period approx. 15 days gear box is complaint raised and no one is responded

Dear Sir, I purchased Super Splendor BS6 on 14 Feb 2021. Within 1 year i face more problems due to lack damage. 4 keys already broken. Kindly support.

Regards,
Shivam Gupta
M. [protected]

6 months bhi nahi hua gadi chalte chalte band ho jati hai servicing bhi karaya lekin koi fayda nahi hua ab consumer court last option bacha hai. Phir bhi aapko ek last time complain kar raha hu. Mera number hai [protected]. Munna pathak. MH02BA 5205

I have bought Hero Glamour 125CC bike at Hero Showroom Godavarikhani one year ago.The bike has a problem of engine leakage since beginning.I've complaining about this issue since the first servicing.They have not fixed this problem till now.Due to this the oil in the engine got Dried totally and now there is a noise comming from the engine and also engine is not producing the power as it used to do before.

For the last 5 or more services, Bimal Motors, Byatarayanapura, Bengaluru has been charging me 70/- for wax polishing without my permission. Today when I asked them, they said that they do it as per policy. What policy? I want a refund for all the excess charges. I have no interest in getting my vehicle waxed.

They also said that they do it to all vehicles! So have they been scamming everyone?

I have purchased hero passion pro Due to COVID 19 my bike service schedule changed.
Now today my last service is pending and there is a manager at hero saying this would be treated as paid service instead of free 5th service.
This is not acceptable to me and I request you to consider same as free service.
Ashish d Patel mo.[protected]

I have purchased a product on Oct 6, 2021. the MRP of that product was 1500 rupees. But when I bought this from Hero Service Center (S M AUTOMOBILE, HALDIA), they gave me an invoice with the price of that product was 1591 rupees. I told them that this is not the right invoice because the purchased price cannot be higher than the MRP (Maximum Retail Price). Then they told me " this is system generated invoice, so we are helpless ". I need that product urgently so I had no option, I bought that product. So I request you to look into the matter and take the proper step to save us from this type of fraudulent activity. Also, suggest, how can I raise the compensation for the loss I have suffered due to the inefficiency of your services. Thank you!

My name is Lijo Varghese. I have been using the Hero Passion Pro bike for about 7 years. Bike Reg. No KL-07-CB-3114. My Contact No [protected]
Last January 11th 2022, my bike was hit by an auto and the bike overturned and the petrol tank dent and the paint went off. The next day after the accident, he was taken to the Hero Focus showroom in Kadavanthara, Ernakulam and decided to make an insurance claim. He told me to change the petrol and told me to call when the tank arrives. But so far no call has been received from the showroom. When I called to inquire about the petrol tank, the answer was that the tank did not come.
I request that the petrol tank be replaced as soon as possible.

Hi,
I booked a scooter hero pleasure from zion automobiles mallappally, Kerala. By 14 January .they we're assured that the scooter will be handed over on or before 21 January. but until today they haven't given the scooter, every time simply changes date and irresponsible reply they were giving.in between, they called and ask to give more money in advance.please verify your agent credibility .its very disappointing
Aiswarya